Best Western Charlotte-Gastonia

Hotels
•
Best Western
6.6 (303 reviews)
360 Best Western Court , Gastonia , US
+1 704-868-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful and exceptional staff
Convenient location close to restaurants and highway
Comfortable / recently remodeled for some rooms
Breakfast available
Perceived good value by some guests
Cons:
Poor cleanliness: stains, smells, marker on sheets, no soap
Room issues: squeaky/very hard beds, broken TV/AC, rooms not cleaned
Breakfast quality inconsistent: cold, undercooked, watered-down juice
Parking very tight and some noise (smoke alarm, interstate)
Billing/holding charge issues reported

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, stains on sheets and carpets, marker on bedding, odd smells, no soap in bathrooms and unclean showers — overall poor cleanliness.
Service
9.5
Several guests praised very friendly, helpful and exceptional staff/front desk; one report of poor handling of a holding charge, but overall service is strongly positive.
Location
8.8
Many guests found the hotel conveniently located near restaurants and off the highway and felt safe; a few noted noise or an undesirable vantage (interstate) but location is generally praised.
Room Quality
4
Frequent complaints about poor room conditions: squeaky metal beds, very hard beds, malfunctioning TV/AC, rooms not cleaned and one guest forced to change rooms — room quality is below average.
Amenities
6.5
Basic amenities present (breakfast offered, parking) but issues reported: very tight parking, noisy smoke alarm, missing soap and inconsistent upkeep; amenities are functional but flawed.
Value for Money
7.8
Mixed impressions: some guests called the stay 'worth the money' and good value for price, while others complained about unexpected holding charges and poor room condition — overall modestly favorable.
Food and Beverage
5.5
Breakfast availability noted but several mentions of poor quality: cold food, undercooked sausage, dry or weird-tasting muffins and watered-down juice — inconsistent and below expectation.
Overall Experience
7.2
Mixed overall: strong, friendly service and convenient location balanced against serious cleanliness and room-quality problems; experiences vary widely between guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Amenities

Guests at the Best Western Plus Executive Inn Gastonia can start their day with a complimentary hot breakfast and stay connected with free Wi-Fi throughout the property. Each room is equipped with a microwave, refrigerator, and coffee-making facilities for added convenience.

Relaxation and Recreation

Unwind by taking a dip in the outdoor pool or seek assistance from the 24-hour reception for any queries during your stay. The hotel's proximity to Lowe's Motor Speedway and attractions like the Daniel Stowe Botanical Garden offers guests a perfect blend of leisure and entertainment options.

Business and Education

For business travelers, the hotel features a business center, catering to all work-related needs. With Belmont Abbey College just a short drive away, the Best Western Plus Executive Inn Gastonia is an ideal choice for both leisure and business travelers.

Book your stay now at the Best Western Plus Executive Inn Gastonia for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 303 reviews
Cleanliness: 3.5
Service: 9.5
Location: 8.8
Room Quality: 4
Amenities: 6.5
Value for Money: 7.8
Food and Beverage: 5.5
Overall Experience: 7.2
S
Sorliz • couple • us
2
Cons:

Bathroom dirty urines in the floor

2026-11-05 • via Nuitee
B
bowles • solo_traveller • us
10
2026-10-28 • via Nuitee
R
Rafael • couple • br
9
2026-10-27 • via Nuitee
J
Jeff • couple • us
8
Poor parking, bed was just okay, shower was horrible.
Pros:

Nothing really. It was clean enough but would not stay there again.

Cons:

Bed was metal and squeaky, painting in the hallway got stuff on my personal belongings from walking by the wet paint. Men working outside my window early Sat morning. Water pressure is almost no existent and hard to find the right temp .

2026-10-26 • via Nuitee
S
Samantha • solo_traveller • us
6
I’m very comfortable
Pros:

Everything

Cons:

Was the water wet as hot as they expected to be the water could be hotter in the showers

2026-10-18 • via Nuitee
S
Sheena • couple • us
10
Ok
Pros:

Breakfast was ok the sausage didnt taste done enough but the staff was great rooms where clean location was close to serveal restaurant opinions

Cons:

The breakfast could of been better

2026-10-10 • via Nuitee
T
TeAndre • couple • us
4
2026-10-09 • via Nuitee
K
Kylee • couple • us
7
2026-10-08 • via Nuitee
A
Allen • solo_traveller • us
10
This is gonna be by go to option from now onwards
Pros:

The staff were very friendly and helpful. The location felt very safe and easy to locate just off the highway with many food places near by. Looks like the hotel was recently re-modeled and everything was just perfect. The overall stay was comfortable and hygienic and it was completely worth the money. The breakfast was nice too. I'd say it is a really good option for the price.

2026-09-15 • via Nuitee
A
Alexjandro • solo_traveller • us
1
2026-09-07 • via Nuitee
A
Anthony • solo_traveller • us
6
2026-09-01 • via Nuitee
N
Nicholas • solo_traveller • us
4
Last year I stayed and was pleasantly surprised. This was the exact opposite, terrible room.
Cons:

The plaque says cards will be charged 15-20% as a holding charge, instead they said they didn't know what that said and didn't care and charged an extra 100% holding fee. The room wasn't cleaned. The TV and AC didn't work. I had to change rooms. The breakfast was cold and the juice was watered down. Very disappointing.

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • us
9
the best convenient easy vacation
Pros:

was a great stay exceptional staff

Cons:

nothing

2026-08-31 • via Nuitee
N
Nicole • couple • us
1
2026-08-28 • via Nuitee
C
Cherrish • couple • us
3
Cons:

It was dirty, had an odd smell. there was marker all over the sheets, something white all over the bathroom door. the bed was incredibly hard, i considered sleeping on the floor. the breakfast was not that great- even the packaged muffins were dry and had a weird taste. the walls were dirty, there were stains on the carpet in the hallway. there was no soap in the bathroom to wash your hands.

2026-08-14 • via Nuitee
L
Lori • solo_traveller • us
6
2026-08-08 • via Nuitee
B
Baby • solo_traveller • us
6
2026-08-02 • via Nuitee
K
Ken • couple • us
1
Do not stay at this location.
Pros:

Nothing. Horrible location. Dirty. Loud. Worst hotel. Should be a Motel since we had outside entrance overlooking the interstate.

Cons:

Everything was horrible. Found old hair tie in one bed under the pillow. Brown spots on white sheets in other bed. Bathroom toilet paper holder falling all the wall. Shower dirty — did. Not use.

2026-07-19 • via Nuitee
A
Adams • couple • us
7
Pleasant
Pros:

Didn't make for breakfast

2026-07-18 • via Nuitee
J
Jaime • solo_traveller • us
6
2026-07-07 • via Nuitee