Holiday Inn Express Hopewell - Fort Lee by IHG

Hotels
•
Holiday Inn Express
8.6 (546 reviews)
3952 Courthouse Road , Hopewell , us
+1 804-458-2600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and secure
Friendly and helpful staff
Excellent breakfast options
Convenient location
Cons:
Inconsistent cleanliness
Plumbing issues
Pool not operational

Categories

Cleanliness
8.15
Mixed feedback regarding cleanliness with reports of bed bugs and inconsistent cleanliness.
Service
9.15
Service was frequently described as friendly and helpful.
Location
9.15
Convenient location close to highways and restaurants.
Room Quality
8.65
Rooms were generally clean and spacious, with some plumbing issues noted.
Amenities
7.65
Various amenities were mentioned, although the pool was not operational.
Value for Money
8.65
Standard pricing for the quality of service and accommodation.
Food and Beverage
8.65
Breakfast received positive remarks with a variety of options.
Overall Experience
8.75
Overall experience was generally positive with some complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:16

Property Description

Convenient Location
Located near Fort Lee Army Base and Virginia universities, businesses, and attractions, Holiday Inn Express Hopewell - Fort Lee Area offers easy access to Richmond International Raceway, Paramount Kings Dominion, and Busch Gardens Williamsburg.

Comfortable Accommodation
The hotel provides spacious rooms with well-lit workspaces, luxurious bedding, and complimentary high-speed wireless internet, ensuring a comfortable stay for guests.

On-Site Amenities
Holiday Inn Express Hopewell - Fort Lee Area features a business center and fitness center, catering to both work and leisure needs during your stay.

Book now to experience the convenience and comfort of Holiday Inn Express Hopewell - Fort Lee Area.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

8.6
Based on 546 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
B
Brad • solo_traveller • us
7
Decent but needs improvement
Pros:

Location

Cons:

Room had slight moldy smell and the air filters were dirty. The fan for hvac needs to be in auto instead of continuously on to prevent humid outside air from circulating when the a/c compressor isn't running. A Dehumidifier would be very beneficial in this circumstance. The free breakfast was surprisingly not bad.

2026-08-10 • via Nuitee
A
Andrew • solo_traveller • us
10
Pros:

Staff, breakfast, and cleaning crew all awesome

Cons:

Get a pool.

2026-08-08 • via Nuitee
T
Tara Boogaerts • couple • us
9
Very clean and comfortable
Pros:

Convenient off highway, near amenities (food and a pharmacy we needed while there). The hotel itself was extremely clean. Very quiet and comfortable bed and bedding. The hotel offered the best brewed coffee (24/7 in the lobby) I think we ever had in a hotel of the same quality. Large breakfast. I liked that there were 'to go' bags at breakfast so we could pack up a few items to eat when we were ready to have breakfast while on the road.

Cons:

Charge for parking - $5 so why not add to the room price. I handed the receptionist a $5 bill and was told I had to charge it to my visa. Perhaps a fee in a major urban area but not off the highway in rural VA.

2026-08-03 • via Nuitee
G
George • couple • us
10
Couldn’t get any better!
Pros:

Location, Staff was awesome, Breakfast was excellent!!!!!!!

Cons:

Nothing

2026-07-25 • via Nuitee
R
Rachel • family_with_children • us
5
2026-07-18 • via Nuitee
G
Gardner • solo_traveller • us
8
Great value for an overnight day.
Pros:

Great location to the concert we were attending in Hopewell

Cons:

Comfortable bed. Great breakfast included.

2026-07-17 • via Nuitee
W
William • couple • us
9
Great except for the parking fee
Cons:

Parking fees

2026-07-16 • via Nuitee
W
Williams Jr • solo_traveller • us
10
2026-07-13 • via Nuitee
D
Dimetri • solo_traveller • us
10
2026-07-07 • via Nuitee
M
Maslen • family_with_children • us
10
2026-07-05 • via Nuitee
L
L2162CWrogerr • Friends getaway
10
Best hotel vibe ever!
Pros:

This is one the best atmospheres we have experienced at a hotel. Warm greeting, clean space, clean room, amazing breakfast all the way down to the manager interacting with guest and staff arriving like family during breakfast! Will definitely be back!

2026-07-04 • via Tripadvisor
M
Millward • couple • us
9
2026-07-02 • via Nuitee
K
Kyrie • couple • us
10
Great stay!
Pros:

Comfortable, clean, great breakfast (the had fresh cinnamon rolls and the little pancake maker)

Cons:

N/a

2026-07-01 • via Nuitee
B
Bode • couple • us
9
Overall a good stay. Most important being cleanliness. Very clean and comfy
Pros:

Clean and comfortable room

Cons:

Big surprise when I had to pay 5$ per day to park my car. Unhappy. I
I also whould have enjoyed fresh towels each day. No room service at all and was not around during the day to ask.

2026-06-30 • via Nuitee
J
John • couple • us
8
On brand experience except for the paid parking
Pros:

Bright lobby and common spaces; appears to be fairly new or at least still in good condition

Cons:

$5 for parking?! At this location…please

2026-06-30 • via Nuitee
P
Peter and Kathie • couple • us
10
Pros:

Excellent free breakfast. Nice staff.

2026-06-26 • via Nuitee
L
Lisa • couple • us
9
Great
Pros:

Clean

2026-06-26 • via Nuitee
Y
Yomaraliz • family_with_children • us
4
It was good
Cons:

They never went to the room to clean or put new towels pr take the trash out

2026-06-23 • via Nuitee
M
McKayla • couple • us
3
Would not stay here again
Pros:

Honestly nothing.

Cons:

Rating: 5.8/10 — Disorganized, Outdated, and Shockingly Rude Staff
I would not return to this location. What was supposed to be a special birthday celebration was marred by technical glitches, a hot room, and some of the worst customer service I have ever witnessed.

1. Booking Chaos
Despite confirming my reservation with both Booking.com and the physical hotel three days prior to arrival, the front desk couldn't find my reservation at check-in. The clerk claimed it was completely "deleted" from their system and told me to handle it. After a stressful 40 minute call to Booking.com, they finally sorted it out with the hotel, but this is a major administrative red flag.

2. Room Temperature
I checked in at 3:45PM to decorate the room for the birthday boy, cranking the AC down as low as it would go. When we returned over seven hours later at 11:30 PM, the room was hot—the AC never stayed on. When front desk staff came up, they claimed it was a "motion-detected AC" that shuts off if the room is empty. A warning about this would have been nice, especially since it completely ruined the "surprise" environment I had spent afternoon hours setting up.

3. "The Evil Biscuit Maker" at Breakfast
The breakfast experience was downright jaw-dropping, entirely thanks to an employee named Clara (or Clarna).
* First, I watched her rudely confront a guest who was making a waffle because of a few cereal crumbs, snapping, *“Did you really just leave your mess and not clean it up?! You expect me to clean up your mess?!”*
* When breakfast hours ended, she physically shooed me out of the area and slammed the door directly behind me.
* To top it off, she shut the opposite door right in the face of a gentleman who was politely trying to get a cup of juice for his young daughter.

4.

2026-06-22 • via Nuitee
A
Angie • family_with_children • us
7
2026-06-12 • via Nuitee