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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Public transport tickets
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Public Bath
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Hot spring bath
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Pub crawls
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Happy hour
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Cooking class
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Movie nights
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Stand-up comedy
Review Highlights
Categories
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Property Description
Central Location in Hanoi
Located in the heart of Hanoi, Aurora Premium Hotel & Spa offers easy access to popular attractions such as Thang Long Water Puppet Theater and Trang Tien Plaza, making it an ideal choice for travelers looking to explore the city.
Luxurious Amenities
Experience comfort and convenience with 4-star accommodation featuring a sauna, a garden, a terrace, and a bar. Relax in well-appointed rooms equipped with modern amenities like flat-screen TVs, safety deposit boxes, and private bathrooms.
Diverse Dining Options
Satisfy your culinary cravings with a variety of dining choices at the hotel. Enjoy a buffet, à la carte, or continental breakfast, and savor delicious American, Asian, and European cuisine at the on-site restaurant offering special dietary options upon request.
Book your stay at Aurora Premium Hotel & Spa for a memorable and relaxing experience in Hanoi.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Milch hat gefehlt beim Frühstückbuffet, gibt es sowas ? Dann wurde mir gesagt der Lieferant hatte keine heute.
Ein schlechter Witz. Ich habe jemandem der sich schlecht gefühlt hat Essen aufs Zimmer gebracht. Ich wurde dafür
vom Personal angepöbelt und musste mich erklären.Wir wollen keinen Foodwaste hier wurde mir gesagt.
Das Zimmer fühlte sich an wie ein Gefängnis, man hätte darauf hinweisen sollen dass diese Zimmer keine Fenster haben.
Hätte ich das gewusst, niemals hätte ich dieses Hotel gebucht, ein schlechter service, booking.com hat mich richtig
verarscht durch diese fehlende Information !!!!
Nhân viên thân thiện, nhiệt tình, phòng sạch sẽ.
I enjoyed the location, cleanliness, and staff were helpful throughout. I did not get everyone's name however Jenny helped me during check in and was in touch for any support. Young gentleman with the glasses by the door who walked me to the car with my luggage. Nice lady who helped me call my Grab.
I loved everything! I noted that I wish there was a bit more vietnamese style variety for breakfast.
The location is perfect, right in the Old Quarter, with everything within walking distance. The room was beautifully decorated and cozy, and the staff were incredibly caring and welcoming, making me feel like I wwas staying among friends.
Nothing at all everything was great!!
decent location, good room and clean bed
unfortunately we weren’t able to check in earlier or check out earlier, slightly inflexible
מיקום מצוין בעיר, אחלה מלון עם גג מגניב לצפות בעיר בערב
הכל היה בסדר גמור
I appreciated the room upgrade. This made the stay more welcoming!
I’m sad I wasn’t able to book the room again when I returned from Sapa but understand it was a busy weekend.
Clean and very spacious rooms, the bed was very comfy, perfect location, walking distance to everywhere. The staff was so friendly and helpful. It was our anniversary so they gave us cute small gifts. We had to leave early for our flight, we didn’t have time to have breakfast, so they kindly prepared a lunchbox for us. Great view from the sky terrace. We really enjoyed our stay here, I’d definitely recommend it.
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Excellent location to explore the old quarter
Not the Hotels fault, but Drainage in shower is poor. But this is an issue for the whole area.
Excellent
Ok
Everything
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