Carte Hotel San Diego Downtown, Curio Collection By Hilton

Hotels
•
Hilton Hotels & Resorts
9 (440 reviews)
401 W Ash Street , San Diego , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Friendly staff
Clean rooms
Excellent location
Cons:
Issues with food quality
Pool and jacuzzi problems
Some maintenance concerns

Categories

Cleanliness
8.64
The hotel was clean and quiet, although there were mentions of some maintenance issues.
Service
9.61
The staff was super friendly, amazing, and provided excellent service.
Location
9.65
Great location within walking distance of Little Italy and the waterfront.
Room Quality
9.1
Rooms were spacious, clean, and well-equipped, albeit some mentioned cold temperatures.
Amenities
9.13
Gym amenities were exceptional, although the pool area had some limitations.
Value for Money
8.59
Some concerns about additional charges and questionable food quality.
Food and Beverage
7.64
Horrible breakfast experience noted; overall not impressive.
Overall Experience
9.61
Enjoyable stay with great service and location, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:22

Property Description

Luxurious Amenities
Carte Hotel San Diego Downtown, Curio Collection By Hilton offers air-conditioned rooms, an outdoor swimming pool, free WiFi, and a fitness centre. Guests can also enjoy the sauna, hot tub, and sun terrace for ultimate relaxation.

Dining and Entertainment
Indulge in the hotel's restaurant or unwind in the shared lounge. With city views available in some rooms, guests can savor a memorable dining experience while taking in the sights.

Convenient Location
Situated in the heart of San Diego, this hotel provides easy access to popular attractions like the Maritime Museum and USS Midway Museum. The reception is ready to assist with area information, ensuring a seamless stay.

Book your stay at Carte Hotel San Diego Downtown, Curio Collection By Hilton for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9
Based on 440 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.61
F
Fabiola • family_with_children • us
4
Disappointed
Pros:

Never ate there

Cons:

I noticed a few things that didn't quite meet expectations for the price I paid. The parking situation, the elevator's smell, and the jacuzzi not working were a bit disappointing. Additionally, when the rooftop was open, we were asked to leave because of a private event. The microwave was quite small for reheating food, and I missed having free breakfast. The shower also leaked, leaving water on the floor afterwards. The staff was okay, but I think this place might be better suited for other types of stays rather than for families. Overall, I hope these concerns can be addressed for future guests. Valet parking is 70 bucks.

2026-01-30 • via Nuitee
J
Jen • couple • us
10
The Perfect Weekend Getaway Spot! 💕
Pros:

Cute hotel with a nice breakfast spot downstairs and a rooftop bar with great views. Close walking distance to Little Italy and to the Amtrak Station. Amazing team working here as well!

2026-01-28 • via Nuitee
C
Coulcher • family_with_children • au
8
Pros:

Clean and quiet and conveniently located to little Italy and the waterfront, an easy tram ride almost anywhere else.

2026-01-25 • via Nuitee
A
Arman • family_with_children • us
10
2026-01-21 • via Nuitee
ÒSCAR • couple • ad
1
Liers
Pros:

Nothing

Cons:

Front desk service very unprofessional

2026-01-20 • via Nuitee
M
Marisol • family_with_children • us
8
2026-01-19 • via Nuitee
K
Kistine • solo_traveller • us
7
Good enough but expensive given some the missing details.
Pros:

The watercolours and some of the front desk staff were great, food was super tasty. the lounge area in the lobby is very comfortable and smart with access to outlets. the hot tub is awesome. gym looked incredible.

Cons:

the wifi was a bit confusing - i chose 'free wifi' but it was worded weird so I wasn't sure it would actually be free. Also, no microwave in the room was disappointing, couldn't heat up leftovers. Last, the 'heated' pool was too cold. Since the pool area is shaded all the time, this needs to be warmer to really be a heated pool. The room 'cleaning' was not great, barely wiped surfaces.

2026-01-19 • via Nuitee
M
Melissa • extended_group • us
8
It was a nice hotel but overpriced for what we got
Pros:

Convenience

Cons:

Overpriced coffee, food

2026-01-19 • via Nuitee
S
Stephanie • solo_traveller • us
9
Trendy boutique hotel close to Little Italy with modern and upscale amenities.
Pros:

Excellent location and walking distance to Little Italy. The property has a rooftop bar and restaurant. The staff is very friendly and helpful. Would stay at this property again!

Cons:

Service at the rooftop bar can be a little slow. I believe this is a staffing issue.

2026-01-15 • via Nuitee
K
Kimberly • couple • us
8
2026-01-09 • via Nuitee
C
Carlos • solo_traveller • il
10
Pros:

מיקום צויין, יחס מעולה של צוות המלון, נקי.....

2026-01-09 • via Nuitee
A
ADRIA • couple • us
10
2026-01-01 • via Nuitee
C
Cindy • family_with_children • au
10
2025-12-31 • via Nuitee
J
Jer • couple • us
9
Beautiful hotel located within walking distance of great restaurants in Little Italy.
Pros:

The breakfast was very good. The staff was super friendly.

2025-12-30 • via Nuitee
H
Herber Giovanni Fernando • solo_traveller • gt
10
2025-12-18 • via Nuitee
T
Takuma • couple • jp
10
2025-12-14 • via Nuitee
P
Patrick • couple • us
6
Blah, nah blah
Pros:

Close to family and little Italy.

Cons:

Very active, loud music, thin walls, took 20 minutes to get a croissant at the counter of the restaurant

2025-12-14 • via Nuitee
H
Hiroshi • solo_traveller • us
9
Pros:

Location

Cons:

1. Shower door leaks water into the bath room floor, 2. Coffee machine did not work, 3. Chicken sandwiches were terrible 4. Room was cold and could not get warmed

2025-12-08 • via Nuitee
B
Briana • couple • us
10
Pros:

Nice view

2025-11-21 • via Nuitee
R
Richard Michaels • solo_traveller • us
10
2025-11-20 • via Nuitee