Carte Hotel San Diego Downtown, Curio Collection By Hilton

Victor at the front desk was very welcoming and accommodating. As a diamond member he made feel right at home and upgraded me as well, can't complain at all.

Rooms are clean and comfortable, not a single noise in the room, nice views, great Location, close to a lot of atteactions, nice pool & hut tub, and the the staff is really helpfull and kind definitely a good price.

Our stay has been so great so far. Very nice staff, the Roof Top Bar experience atmosphere was so amazing. It has also been great to be within walking distance to tons restaurants. Our room is spotless and modern and the the staff, Victor and Isabel have been so welcoming.

Will definitely stay here again.

Thank you,

Awesome

Location

Victor was amazing I went for my 22nd birthday and was a little sad didn’t know what to do but I arrived to the hotel he was very welcoming and kind and acknowledged it was my birthday, he got me the best room I could ask for and provided me the best service letting me know what I can do at the hotel for my stay/bday and gave me the best treatment with everything including the pool/bar. Went out of his way to ensure I had the best stay/bday honestly made my birthday so good! My room was amazing and spacious had a beautiful view and was beautiful in general. Front desk girl and Victor helped my bestfriend set up a surprise decoration in my room for me it was soo nice they all made me feel very special . Victor is the guy! Took good care of me making me feel comfortable and important he deserves a raise! 5 stars for Victor 5 stars for front desk and 5 stars all around for the hotel in general and where it was located. Thank you so much again! You all made my day the best I look forward to booking with you guys again you all are amazing !

This hotel has fantastic staff who really look after you and go out of their way to ensure you have a fantastic stay. A special thank you to Desiree who was very helpful and accommodating when we needed information. The hotel is extremely comfortable and a fantastic base to tour San Diego.

My stay has been terrific so far, and I would like to extend a special thank you to Kassidy, Isabel, and Victor. They consistently provide a warm welcome to guests and remain professional, courteous, and attentive no matter how busy things get. Their outstanding customer service has made my experience even more enjoyable. What a fantastic team!!!

Victor and his team of Isabel and Kassidy assisted with a billing concern at check in. They immediately worked to resolve it quickly. Their professionalism, courtesy and dedication to customer service was a breath of fresh air. I have never had an issue addressed with such concern at any other hotel I have stayed at. Thank you to this team for their excellent service!!!

Nice and quite location

My recent stay at the Carte Hotel in San Diego was nothing short of extraordinary, with Victor Aguirre and his team delivering a level of hospitality that turned our visit into a truly memorable experience. The warmth and genuine care they showed towards my family and me were evident from the very first interaction, setting the stage for an unforgettable getaway.

The dedication of Victor Aguirre and the staff's attentiveness to our needs made our stay remarkable. They went out of their way to ensure that both my kids and I were engaged, comfortable, and delighted throughout our stay. Their patience, expertise, and willingness to accommodate our preferences made our time at the hotel a joyous one. It's this exceptional service that has inspired us to eagerly anticipate our return.

Ricco.

Victor was awesome helped a lot thank you for the amazing stay

Desiree and the entire leadership team was next level amazing. It was our honeymoon and Desiree made our stay so amazing that we Cxl our other reservations and extended our stay there.

Desiree is next level!

Bianca with the front desk went above and beyond. I can’t speak highly enough of how she made this such a great stay. Small
gesture with big impact. Thank you so much!

The location was great.

Location is great beautiful rooms and great environment

Desiree was so amazing! Extremely helpful and made us feel welcome

The hotel is very nice with great amenities. Location is ideal for a variety of activities and dining. Rooms are spacious.

Staff is friendly and open to feedback. Special shout out to Desiree - we shared a couple of travel “inconveniences” presented at the property and she was quick to create solutions that were above and beyond. Appreciate knowing that the staff is empowered to do the right thing as it pertains to guest comfort. A+

Great experience at a beautiful
Hotel with a perfect location to the water front and Little Italy. Staff was very nice and accommodating. Food at the downstairs restaurant was great and rooftop bar service was great as well