Children allowed

Facilities

Full-service spa
Fitness facilities
Hot springs nearby
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Table tennis
Ski storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious pools
Good food
Large SPA facilities
Cons:
Limited parking
Expensive breakfast
No spa services
High chlorine levels in jacuzzi
Some dust in rooms

Categories

Cleanliness
8.2
Guests consistently praised the cleanliness of the hotel, noting clean rooms and well-maintained facilities.
Service
7.8
The staff's friendliness and helpfulness were appreciated, although some guests had mixed experiences with the service quality.
Location
8.4
The hotel's proximity to key areas such as the ski lift and downtown Bansko was highlighted positively by most guests.
Room Quality
7.7
Rooms were generally spacious and comfortable, although a few guests mentioned minor issues like dust.
Amenities
7.5
Guests appreciated the variety of amenities such as the pools, spa, and breakfast, although some mentioned issues like chlorine levels in the jacuzzi.
Value for Money
7.6
Opinions on the value for money were mixed, with some guests feeling the price was reasonable for the services provided while others found it a bit high.
Food and Beverage
7.6
The quality of food and the breakfast service were generally well-received, although some guests desired more variety.
Overall Experience
8.5
Most guests had a positive overall experience at the hotel, praising various aspects such as the pools, spa, and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 00:24

Property Description

Luxurious Spa Facilities
Indulge in massages, body treatments, and facials at our spa. Relax in one of 4 indoor swimming pools or head to the private beach for ultimate tranquility.

Exceptional Dining and Entertainment
Savor a meal at the on-site restaurant, enjoy drinks at the poolside bar, or unwind in one of the 2 bars/lounges. Room service and a coffee shop are also available for your convenience.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, ski shuttle, babysitting, and ski storage. Our aparthotel also offers dry cleaning, multilingual staff, and conference facilities to cater to all your needs.

Book your stay at 7 Pools SPA & Apartments for a luxurious and rejuvenating experience in Bansko!

Important information:

  • The seasonal pool will be open from July to September.
  • Pool access available from 10:30 AM to 7:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 08:00 AM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 8.2
Service: 7.8
Location: 8.4
Room Quality: 7.7
Amenities: 7.5
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.5
C
Chris
10
Clean, spacious hotel
Pros:

Clean hotel with great amenities and spacious room

2022-01-25 • via Nuitee
V
Verified traveler • family
2
Pros:

The property and deluxe apartment was beautiful , except the TVs.We had 2 TVs in the living room area and one of the bedrooms.No cable, as it was stated on the website. I called front desk, because we wanted to watch the European soccer championship, which was on the Bulgarian national tv channel.We were told that “This is Bansko, no cable is available, so we need to connect our phones to the tv, which is “smart” tv” which is ridiculous .Turns out only the bedroom tv is “ smart” , so I called again and we were told” we are lucky to even have 2 tvs , so we need to watch the game in the bedroom “ I was outraged, so they sent up a manager I assume, which had no idea what she is doing trying connect the tv in living area.She was extremely rude and unprofessional “ If you don’t like it you are free to leave “😱I had stayed in many resorts and hotels, worked for Marriott hospitality for almost 10 years and never heard a hotel manager address a guest in that manner!!!Its a shame such a beautiful facility and such a poor customer service and bad management!

2021-06-16 • via Nuitee
L
Leah
8
Spotless lovely hotel with wonderful owner Olga
Pros:

The proprieties Olga could not have been nice and more accommodating. She personally greeted us and offered to make us dinner when we arrived our first evening and cooked us THE MOST delicious and generous breakfasts which we loved eating outdoors in the gorgeous rose garden. She was even lovely when we woke her in the middle of the night with a medical emergency. My only reservation is that the indoor pools were not open as indicated on Hotels.com but the little pool and jacuzzi outdoors were lovely.

2020-09-25 • via Nuitee
V
Verified traveler
10
Pros:

ΠΟΛΥ ΚΑΛΗ ΕΠΙΛΟΓΗ..

2019-12-30 • via Nuitee
E
Evangelos
10
Εντυπωσιάστηκα από την ποιότητα κατασκευής
Pros:

Συγχαρητήρια στον ιδιοκτήτη που έφτιαξε μία τόσο καταπληκτική εγκατάσταση στο Μπάνσκο εύχομαι να βρει και το κατάλληλο προσωπικό ώστε να πάρει τη θέση μου το αξίζει. Σίγουρα θα ξαναπάω!!!

2019-08-25 • via Nuitee