Exmo Hotel by Olivia

Hotels
9.8 (1128 reviews)
Rua do Infante Dom Henrique 55-61 , Porto , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.8
Some reviews mentioned mould growth and used towels left in the bathroom.
Service
10
Overall, staff were described as helpful, friendly, and went the extra mile.
Location
10
Numerous reviews highlight the excellent central location of the hotel.
Room Quality
9.8
Comfortable beds and spacious rooms were noted, though some had issues with room features.
Amenities
10
Amenities like breakfast were positively reviewed, but some shortages were mentioned.
Value for Money
9.8
Based on the condition mentioned, the value seemed less in alignment with price.
Food and Beverage
10
Breakfast variety and quality received high praise across several reviews.
Overall Experience
10
Despite some issues, the majority reported a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:24

Property Description

Central Location:
Exmo Hotel by Olivia is ideally situated in the heart of Porto, providing easy access to all the popular points of interest in the city.

Luxurious Amenities:
Guests at this 4-star hotel can enjoy air-conditioned rooms, free WiFi, a restaurant, and a bar. The rooms are well-equipped with modern facilities including a flat-screen TV, safety deposit box, and a minibar.

Convenience and Service:
With 24-hour room service, a front desk, ATM, and concierge service, guests can expect a seamless and comfortable stay. Additionally, some rooms offer terraces with city views, adding an extra touch of luxury to your experience.

Experience the best of Porto at Exmo Hotel by Olivia. Book your stay now for a memorable and convenient visit to this vibrant city.

Important information:

Please note that when booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 1128 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
G
Georgios couple gr
9
2026-04-11 via Nuitee
R
Rajiv couple gb
9
2026-04-10 via Nuitee
M
Maya family_with_children gb
7
The staff are very welcoming, the breakfast was lovely.
Pros:

Great location but not the city view (which is what I had).

Cons:

The city view! and a noisy bar on the right.

2026-04-10 via Nuitee
V
Vitaly couple ru
10
2026-04-10 via Nuitee
A
Andre Luiz couple br
10
excelente!!!
Pros:

localização e receptividade dos funcionários

Cons:

nada

2026-04-09 via Nuitee
N
Nabeel Bhayla family_with_children ca
8
Pros:

The staff were excellent and the room view was beautiful.

Cons:

Bathroom is visible from the beds.

2026-04-09 via Nuitee
S
Steve solo_traveller us
10
Highly recommend Exmo Hotel for location, staff, and value!
Pros:

Super friendly staff, great location, great view. All around excellent visit!

Cons:

That I didn’t stay longer.

2026-04-07 via Nuitee
L
Lance couple us
10
Pros:

Location. Charm. Great staff

2026-04-06 via Nuitee
M
Matthew solo_traveller th
10
The staff at Exmo helped make my stay in Porto truly amazing - I cannot thank them enough.
Pros:

Staff were friendly and super helpful and the location is hard to beat.

2026-04-06 via Nuitee
B
Barbara couple at
9
Pros:

Tolle Lage. Hochwertig und schön eingerichtet.
Äußerst freundliches und zuvorkommendes Personal.

Cons:

Wenig Auswahl beim Frühstück.

2026-04-05 via Nuitee
S
Sarah couple gb
10
The hotel was in the perfect location, close to everything. The staff were all lovely and extremely helpful.
Pros:

Perfect location. Lovely helpful staff and great breakfast

Cons:

Nothing, all great

2026-04-03 via Nuitee
P
Patricia couple us
10
2026-04-03 via Nuitee
D
David family_with_children gb
10
2026-04-01 via Nuitee
A
Alan couple ca
8
Pros:

Excellent location, excellent facility. One small issue was, there was a slight sewer or river smell in the lobby occasionally. They said it was related to the age of downtown infrastructure and proximity to the river. Did not affect our stay overall.

2026-03-31 via Nuitee
A
Alain couple ch
7
2026-03-31 via Nuitee
S
Sharon couple ie
8
Great location, nice hotel & very pleasant staff
Pros:

Central location
Very attentive & pleasant staff

Cons:

We would have preferred a twin bed option but twin mattress was the option available. However it was a very good hotel experience .

2026-03-22 via Nuitee
M
Mary couple us
10
The location was perfect, the breakfast was great, the staff were beyond friendly, and the room and bed were comfortable
Pros:

The location was perfect

2026-03-22 via Nuitee
M
Martin couple at
10
Charmantes Boutique-Hotel in Toplage mit hervorragendem Service & Liebe zum Detail.
Pros:

Das Hotel ist ein Boutique-Hotel, das in einem historischen Gebäude untergebracht und liebevoll umgebaut wurde. Dadurch erklären sich die eher kompakten Zimmer, die jedoch sehr durchdacht gestaltet sind. Gerade dieser Umstand verleiht dem Hotel einen ganz besonderen Charme – es wirkt stylisch und doch sehr einladend. Die Einrichtung ist stilvoll, modern und gleichzeitig passend zum historischen Charakter des Hauses. Unsere Erfahrung im Exmo Hotel in Porto war rundum sehr positiv. Besonders hervorzuheben ist die hervorragende Lage – mitten im historischen Zentrum und nur wenige Schritte vom Douro entfernt. Viele Sehenswürdigkeiten, Restaurants und Cafés sind bequem zu Fuß erreichbar, was den Aufenthalt besonders angenehm macht. Das Personal war außergewöhnlich freundlich, aufmerksam und hilfsbereit. Man fühlt sich vom ersten Moment an willkommen, bekommt tolle Tipps für die Stadt und bei Fragen wird einem sofort weitergeholfen.

Cons:

Wir hatten nichts zu beanstanden!

2026-03-21 via Nuitee
A
ALBERICH couple us
10
I would recommend this hotels to my family and friends withiut a dought. I hope to visit porto soon and will diffidently
Pros:

The property was very nice and clean. The staff were wonderful and the location was excellent. Alexandra was very friendly, welcoming, and kept us well informed of the attractions throughout our visit.

Cons:

Nothing, i have say say everything was great.

2026-03-17 via Nuitee
A
Athanasios family_with_children gr
7
2026-03-16 via Nuitee