CHA-AN HOTEL UENO

Hotels
8.7 (261 reviews)
Taito ku Higashi-Ueno 3-12-3 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues in shared areas
Self-service for waste disposal

Categories

Cleanliness
8.11
Some guests found garbage in shared spaces; however, overall cleanliness was generally noted as satisfactory.
Service
9.08
Staff is responsive and communication is prompt, enhancing the overall experience.
Location
9.12
Located near Ueno station, convenient for tourists; surrounded by a quiet residential area.
Room Quality
8.77
Rooms are spacious and comfortable for families.
Amenities
8.6
Amenities like free drinks and microwave facilities were appreciated.
Value for Money
8.56
Prices are reasonable for the quality of stay, especially for family accommodations.
Food and Beverage
8.61
Free coffee and tea available; some guests had concerns about cleanliness of food areas.
Overall Experience
8.78
Overall positive experiences reported with return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:48

Property Description

Prime Location in Taito District
Located in the heart of Tokyo, CHA-AN HOTEL UENO is surrounded by historic temples and popular shopping destinations. Guests can easily explore the cultural landmarks such as Choen-ji Temple, Tokaku-ji Temple, and Ryukoku-ji Temple, all just a short walk away.

Modern Amenities for Comfort
Experience comfort and convenience in our air-conditioned rooms equipped with essential amenities like a desk, kettle, fridge, and flat-screen TV. Guests can also enjoy a private bathroom with a bidet, ensuring a relaxing stay. The hotel provides free WiFi, a shared kitchen, and luggage storage for added convenience.

Nearby Attractions and Accessibility
With Rinko-ji Temple, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall in close proximity, guests can immerse themselves in the vibrant surroundings. Additionally, being just 21 km from Tokyo Haneda Airport, CHA-AN HOTEL UENO offers easy access for travelers.

Book your stay at CHA-AN HOTEL UENO now for a memorable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 261 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
Y
YA YUN • extended_group • tw
8
2026-03-28 • via Nuitee
P
POMIN • couple • tw
9
2026-03-27 • via Nuitee
K
Koichi • family_with_children • jp
7
3名〜4名の深夜の雑音にも強い方にオススメです！
Pros:

とても清潔で過ごしやすいお部屋でした！

Cons:

目の前に共有スペースがあり、防音性は高くないため、遅くまで海外の方が騒がれていて、寝れませんでした、、

2026-03-25 • via Nuitee
愛実 • family_with_children • jp
8
サクッとお得に泊まれて良かった
Pros:

清潔だし、無料で飲み物がのめてありがたかった。
レンジなども用意されていてよかった。

Cons:

お風呂が小さい

2026-03-21 • via Nuitee
M
Meily Anggraeni • extended_group • id
9
Pros:

Near to places

Cons:

-

2026-03-19 • via Nuitee
靖翔 • extended_group • tw
10
2026-03-18 • via Nuitee
C
Ching Man Emily • extended_group • hk
7
2026-03-18 • via Nuitee
R
Ryuuma • family_with_children • jp
10
Pros:

この値段でこの設備は素晴らしい
突然の人数変更にも対応して貰えた

Cons:

特になし

2026-03-12 • via Nuitee
R
RODJANA • family_with_children • th
5
2026-03-06 • via Nuitee
D
Delphena • couple • de
9
Comfortable and well equipped stay with a great location close to Ueno station! Would recommend!
Pros:

Great location, great amenities, large room, kitchen available in shared space

Cons:

When we arrived to the property there was a sign that said they did not accept bags before check in or store after check out which was not previously mentioned and the sign said to use bag storage at the train station. Upon contacting the property they permitted an early bag drop off at 1300. After a 15 hour flight plus travel time to hotel from the airport, this was inconvenient. If this was mentioned anywhere on the website or early messaging we would not have chosen this hotel. They were accommodating as they could be but for long distance travelers, be aware.

2026-03-04 • via Nuitee
T
tanapima • couple • tw
8
非常優秀 非常棒 值得一住
Pros:

空間大

Cons:

枕頭太硬

2026-03-03 • via Nuitee
C
CHIA NUNG • family_with_children • tw
10
2026-03-03 • via Nuitee
S
Suchanya • extended_group • th
9
2026-03-02 • via Nuitee
M
Mannylene • extended_group • nz
7
2026-03-02 • via Nuitee
T
TE CHEN • family_with_children • tw
5
Cons:

請求多一條被子 回應態度極差

2026-02-25 • via Nuitee
Y
Yuehchen • couple • tw
9
2026-02-24 • via Nuitee
C
Chun Chia • family_with_children • tw
9
2026-02-23 • via Nuitee
X
xu xin • family_with_children • cn
7
不错，
Pros:

全自助的，挺好的，我们早到了，协助我们暂存了大件行李，碰到的服务人员很热情

Cons:

厨房有锅就好了

2026-02-14 • via Nuitee
豐益 • family_with_children • tw
9
2026-02-10 • via Nuitee
J
JUNKO • family_with_children • jp
7
2026-01-30 • via Nuitee