CHA-AN HOTEL UENO

Hotels
8.7 (247 reviews)
Taito ku Higashi-Ueno 3-12-3 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues in shared areas
Self-service for waste disposal

Categories

Cleanliness
8.11
Some guests found garbage in shared spaces; however, overall cleanliness was generally noted as satisfactory.
Service
9.08
Staff is responsive and communication is prompt, enhancing the overall experience.
Location
9.12
Located near Ueno station, convenient for tourists; surrounded by a quiet residential area.
Room Quality
8.77
Rooms are spacious and comfortable for families.
Amenities
8.6
Amenities like free drinks and microwave facilities were appreciated.
Value for Money
8.56
Prices are reasonable for the quality of stay, especially for family accommodations.
Food and Beverage
8.61
Free coffee and tea available; some guests had concerns about cleanliness of food areas.
Overall Experience
8.78
Overall positive experiences reported with return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:48

Property Description

Prime Location in Taito District
Located in the heart of Tokyo, CHA-AN HOTEL UENO is surrounded by historic temples and popular shopping destinations. Guests can easily explore the cultural landmarks such as Choen-ji Temple, Tokaku-ji Temple, and Ryukoku-ji Temple, all just a short walk away.

Modern Amenities for Comfort
Experience comfort and convenience in our air-conditioned rooms equipped with essential amenities like a desk, kettle, fridge, and flat-screen TV. Guests can also enjoy a private bathroom with a bidet, ensuring a relaxing stay. The hotel provides free WiFi, a shared kitchen, and luggage storage for added convenience.

Nearby Attractions and Accessibility
With Rinko-ji Temple, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall in close proximity, guests can immerse themselves in the vibrant surroundings. Additionally, being just 21 km from Tokyo Haneda Airport, CHA-AN HOTEL UENO offers easy access for travelers.

Book your stay at CHA-AN HOTEL UENO now for a memorable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 247 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
X
xu xin • family_with_children • cn
7
不错，
Pros:

全自助的，挺好的，我们早到了，协助我们暂存了大件行李，碰到的服务人员很热情

Cons:

厨房有锅就好了

2026-02-14 • via Nuitee
豐益 • family_with_children • tw
9
2026-02-10 • via Nuitee
J
JUNKO • family_with_children • jp
7
2026-01-30 • via Nuitee
M
MENG TA • extended_group • tw
10
Pros:

方便

2026-01-30 • via Nuitee
R
Ryan Zulkifli • family_with_children • id
10
2026-01-29 • via Nuitee
夜 • family_with_children • tw
10
溫馨舒適的環境，有飲品享用，簡易的廚房與公共用餐區，很有家庭氣氛，真不錯
Pros:

麻雀雖小 五臟俱全很溫馨的房型，床墊非常的舒服，沒有睡過這個棒的床墊，躺起來的很舒適很放鬆，一覺醒來疲憊感都消失

Cons:

隔天太早退房，有點匆匆忙忙地得離開

2026-01-27 • via Nuitee
S
Sinbo • extended_group • tw
10
2026-01-26 • via Nuitee
Y
YUKI • family_with_children • jp
8
2026-01-25 • via Nuitee
J
Joanna Christina • family_with_children • sa
8
Pros:

The bed

Cons:

WiFi password provided but no connection 🙃

2026-01-24 • via Nuitee
Y
Yanu • solo_traveller • id
8
2026-01-23 • via Nuitee
T
Tsz Hin Marco • family_with_children • hk
10
Pros:

房間很大，還有送聖誕禮物

2026-01-22 • via Nuitee
L
Lucky • extended_group • us
9
Pros:

Excellent location. Room was great

Cons:

All automated. No front desk and no luggage storage facility

2026-01-21 • via Nuitee
D
damian • family_with_children • au
8
Great location and super comfy stay
Pros:

Location and really comfy beds

Cons:

Front office

2026-01-20 • via Nuitee
M
Mika • family_with_children • jp
7
楽しかった！
Pros:

駅近
スタッフが居ないので、出入りに気兼ねがない
アメニティが多めに準備してあってよかった
カフェオレが美味しかった！

Cons:

他の部屋の声が聞こえていた

2026-01-19 • via Nuitee
A
Akihiro • extended_group • jp
7
安く泊まれるホテル
Pros:

一月前くらいからでも取れて安くて綺麗だった

Cons:

入り口のパスワードがちゃんと共有されていなかった

2026-01-19 • via Nuitee
M
Maki • family_with_children • jp
8
とても良かったのでまた機会があれば利用したいです
Pros:

清潔感があり、ウェルカムドリンクはとても良かったです　室内のコップも使い捨てがあまり他のホテルにはないので良かったです　和洋両方楽しめるような部屋のつくりも良かったです　インテリアも素敵でした

Cons:

ベッドというか枕とかの感触が、たまたま私も子どもも合わず、それだけです！

2026-01-19 • via Nuitee
Y
Yukari • family_with_children • jp
10
素敵な宿で最高な旅行になりました。
Pros:

・部屋も設備もとてもキレイでした。
・部屋サイズも写真と同じで悠々過ごせました。
・バスとトイレ別もファミリー向けで嬉しかったです。
・ホテルまでの地図も分かりやすく迷う事なく行けました。
・連絡した際も早い返信対応いただき助かりました。

Cons:

思い当たることはありません。

2026-01-19 • via Nuitee
Y
Yaju • extended_group • tw
9
Cons:

可惜沒有每天收垃圾

2026-01-19 • via Nuitee
J
JIA CING • family_with_children • tw
4
2026-01-16 • via Nuitee
T
Thitiwat • family_with_children • th
10
แนะนำให้มาพักสำหรับครอบครัว หรือเพื่อนๆ ประมาณ4คนกำลังดี
Pros:

ทำเลดีมาก ห้องกว้าง สวย พนักงานใจดี

2026-01-16 • via Nuitee