Ottawa Embassy Hotel & Suites

Hotels
8.1 (2246 reviews)
25 Cartier Street , Ottawa , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
7.11
Multiple reviews mentioned cleanliness issues such as dust and dirty fridges.
Service
8.58
Staff were described as friendly and helpful in several reviews.
Location
9.12
Multiple reviews praised the excellent location near key amenities.
Room Quality
8.07
Guests appreciated spacious and comfortable rooms, though some noted outdated decor.
Amenities
7.6
Amenities were generally appreciated but some guests mentioned limited offerings.
Value for Money
8.06
Overall good value noted, with some comments on bedding comfort.
Food and Beverage
8.11
Breakfast options were described as good and fairly priced.
Overall Experience
8.18
Generally positive experiences with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Suites with Full Kitchens
Experience the comfort of spacious suites equipped with full kitchens at Embassy Hotel & Suites in downtown Ottawa. Enjoy the convenience of apartment-style amenities during your stay.

Gourmet Dining and Relaxation
Savor delicious pub cuisine at Cooper's Gastropub or indulge in the convenience of room service. Unwind in the modern fitness center and sauna, offering the perfect retreat after a day of exploring the city.

Prime Location for Exploring
With Ottawa City Hall just a 3-minute walk away and key attractions like Parliament Hill and Byward Market within 1.5 km, Embassy Hotel & Suites offers the ideal location for both business and leisure travelers.

Book your stay now at Embassy Hotel & Suites for a memorable Ottawa experience!

Important information:

Guests must provide a valid credit card (with chip & PIN) upon arrival. This property does not accept cash or debit/credit cards without chip and PIN system.

Please Note: Parking on site is limited, and not guaranteed for all guests.

If using a card other than the one used for booking please contact the hotel for details regarding check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 2246 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.18
G
Guillaume • family_with_children • ca
8
2026-03-14 • via Nuitee
F
Fan • couple • ca
6
Not perfect
Pros:

1. The location is good
2. Clean

Cons:

1. Require prepayment by physical credit card
2. Refrigerator is quite noisy at night

2026-03-14 • via Nuitee
B
Brian • couple • ca
8
Very good.
Pros:

Check in was great?. Pat was very helpful. Room was very noisy as fan in heater went all night

2026-03-14 • via Nuitee
F
France • solo_traveller • ca
8
2026-03-13 • via Nuitee
S
salinas • extended_group • ca
9
2026-03-12 • via Nuitee
M
Marie-Josée • extended_group • ca
7
Les lits sont confortables !
Pros:

L’emplacement

Cons:

Salle de bain minuscule et pas pratique .

2026-03-12 • via Nuitee
G
Gipsy • family_with_children • fr
6
2026-03-12 • via Nuitee
L
Lise • extended_group • nl
6
Prima
Pros:

De locatie en sauna

Cons:

Het was geen lamp

2026-03-11 • via Nuitee
M
MARION • family_with_children • ca
7
Pros:

chambre propre

Cons:

salle de bain très petite
pas de place pour étendre les serviettes
peu de place pour ranger les affaires

2026-03-10 • via Nuitee
C
Cristina • family_with_children • ca
9
We are happy with our choice and we enjoyed our stay.
Pros:

The location is excellent for visiting the main downtown attractions. The staff was professional and friendly. The room was large and cozy. The kitchenette was very useful and perfectly equipped. The interior design of the room and the bathroom seems recently updated.

Cons:

A few hooks in the bathroom, to hang one's clothes or a towel, would be much appreciated. Eventually, the door between the rooms could be soundproofed in order to improve the comfort.

2026-03-08 • via Nuitee
Y
Yael • extended_group • ca
9
2026-03-08 • via Nuitee
L
Lindsey • couple • ca
5
2026-03-08 • via Nuitee
C
cheryl • extended_group • ca
8
Really good stay, and we would definitely return.
Pros:

Beds were comfortable - and sheets were excellent ! Suite was spacious, and having the sofa bed was great. It was easy to walk most places, and the young gentleman at the front desk always gave us clear directions and was very helpful. A request for a blow dryer was addressed immediately. Elevators were fast, too.

Cons:

A couple of small suggestions: a boot tray in winter, bathroom has no hooks to hang anything, a couple of items more in the kitchen - ice cube tray in freezer (water was a bit warm out of the tap), a teapot, colander, cutting board and a couple of proper knives - small chef knife for example.

2026-03-06 • via Nuitee
A
Adegoke • family_with_children • ca
10
Beautiful
Pros:

Awesome
Amazing
We enjoyed our stay

2026-03-06 • via Nuitee
A
Anda Angelica • couple • ro
7
Cons:

Garantie obligatorie chit ca nu este nicio apa in camera care dupa 3 zile inca n am primit o inapoi.

2026-03-06 • via Nuitee
G
Gabrielle • couple • us
8
2026-03-06 • via Nuitee
D
Dale • extended_group • ca
9
2026-03-05 • via Nuitee
C
Caroline • family_with_children • ca
9
Pros:

Endroit calme et proche de tout.

Cons:

Un lit sur deux était très dur, pas confortable, personne ne voulait dormir dedans

2026-03-05 • via Nuitee
A
Anastasiia • extended_group • ca
6
I will not come back
Pros:

Opportunity to check in early on 40 min. Big rooms.

Cons:

It was very dusty, very dirty, especially kitchen area and living room. Old TV- without smart. Very old kitchen cabinets and only liquid to wash the dishes without any rag. Walls felt like they drop down, a lot of cracks. The room needs to be renovated. For elevator you can wait more than 10 min.

2026-03-04 • via Nuitee
L
Lukasz • solo_traveller • pl
10
2026-03-04 • via Nuitee