Ottawa Embassy Hotel & Suites

Hotels
8.1 (2571 reviews)
25 Cartier Street , Ottawa , ca
+1 343-804-0169

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
7.11
Multiple reviews mentioned cleanliness issues such as dust and dirty fridges.
Service
8.58
Staff were described as friendly and helpful in several reviews.
Location
9.12
Multiple reviews praised the excellent location near key amenities.
Room Quality
8.07
Guests appreciated spacious and comfortable rooms, though some noted outdated decor.
Amenities
7.6
Amenities were generally appreciated but some guests mentioned limited offerings.
Value for Money
8.06
Overall good value noted, with some comments on bedding comfort.
Food and Beverage
8.11
Breakfast options were described as good and fairly priced.
Overall Experience
8.18
Generally positive experiences with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Suites with Full Kitchens
Experience the comfort of spacious suites equipped with full kitchens at Embassy Hotel & Suites in downtown Ottawa. Enjoy the convenience of apartment-style amenities during your stay.

Gourmet Dining and Relaxation
Savor delicious pub cuisine at Cooper's Gastropub or indulge in the convenience of room service. Unwind in the modern fitness center and sauna, offering the perfect retreat after a day of exploring the city.

Prime Location for Exploring
With Ottawa City Hall just a 3-minute walk away and key attractions like Parliament Hill and Byward Market within 1.5 km, Embassy Hotel & Suites offers the ideal location for both business and leisure travelers.

Book your stay now at Embassy Hotel & Suites for a memorable Ottawa experience!

Important information:

Guests must provide a valid credit card (with chip & PIN) upon arrival. This property does not accept cash or debit/credit cards without chip and PIN system.

Please Note: Parking on site is limited, and not guaranteed for all guests.

If using a card other than the one used for booking please contact the hotel for details regarding check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 2571 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.18
S
Sébastien • solo_traveller • fr
10
Pros:

Tout était parfait!

2026-08-08 • via Nuitee
J
JUNJI • solo_traveller • jp
10
Pros:

リビング、寝室とも広く清潔でした。キッチンは調理器具や食器が揃っていました。また、部屋の中に洗濯乾燥機があるので助かりました。

Cons:

ないです。

2026-08-08 • via Nuitee
W
Wu • solo_traveller • ca
5
Pros:

Great location

Cons:

Little bit old.

2026-08-08 • via Nuitee
S
Santiago Miguel • solo_traveller • es
7
2026-08-07 • via Nuitee
S
Svetlana • family_with_children • ca
3
Pros:

Location was amazing
Parking was good across the street at city hall
The room was big and the kitchen was great

Cons:

No wifi for the duration of our stay. We had to use up all of our personal data.
We had a leak in the ceiling near the bathroom. It leaked daily and we had to place towels on the floor. The kids slipped on the floor several times.
The land line phones didn’t work in the room. I e had to physically go downstairs to talk to reception.
The daily room cleaning service was not good. Toilet paper was missing, the floor was not vacuumed, bed not made.

2026-08-07 • via Nuitee
A
Anne Sophie • family_with_children • fr
9
Parfait pour visiter Ottawa et le parc de la Gatineau.
Pros:

L’emplacement est idéal pour visiter, la suite est grande et confortable, très propre.

Cons:

L’immeuble de l’extérieur.

2026-08-07 • via Nuitee
N
Nadine • family_with_children • fr
8
2026-08-07 • via Nuitee
M
Michael • solo_traveller • ch
9
2026-08-07 • via Nuitee
Élise • extended_group • ca
7
Cons:

Nous étions 5, mais nous avions que 4 serviettes de bain et deux débarbouillettes. Il n’y avait que deux bols. La bouteille de gel douche était vide.

2026-08-07 • via Nuitee
A
adelinezinha • solo_traveller • br
10
Big appartment, friendly staff
Pros:

Very friendly staff, at walking distance from the center, parking at the premisses (you have to pay extra), cozy appartment with everything you might need.

2026-08-07 • via Nuitee
P
pierre françois • family_with_children • fr
10
2026-08-07 • via Nuitee
F
Finn • family_with_children • dk
8
2026-08-06 • via Nuitee
S
Shweta • extended_group • ca
7
2026-08-06 • via Nuitee
L
lise • solo_traveller • mq
8
Pros:

L hôtel est idealement placé pour se déplacer à pied, en bus ou en métro. Il est bien équipé dans les suites .

Cons:

Nous étions trois et nous avons dû préparer le lit pour la troisième personne en gérant le clic claque seul et en cherchant oreiller, serviette supplémentaire....

2026-08-06 • via Nuitee
V
vasudeva • solo_traveller • in
7
Good value for money
Pros:

Location

Cons:

Not maintained well

2026-08-06 • via Nuitee
J
jochen • extended_group • de
8
2026-08-06 • via Nuitee
C
Colleen • couple • ca
6
Pros:

Close proximity to downtown

Cons:

Dishes in dishwasher were dirty. Only one roll of toilet paper and box of tissues and screen door old and wouldn’t open well

2026-08-06 • via Nuitee
L
Lucía • extended_group • es
10
MUY AGRADABLE
Pros:

Camas muy cómodas y cocina

Cons:

La limpieza de habitaciones diaria no era muy adecuada

2026-08-06 • via Nuitee
C
Christophe • couple • be
4
Pas de possibilité parking
Cons:

Pas de parking disponible hors présent dans l’annonce.

2026-08-05 • via Nuitee
J
Jessica • family_with_children • de
7
Solides Hotel in super Lage.
Pros:

Die Lage! Das Familienzimmer für 6 Personen vorhanden sind. Die gute Klimatisierung.

Cons:

Wir hatten 2 Doppelbetten und 1 Schlafsofa gebucht, haben aber 2 Schlafsofas und 1 Doppelbett bekommen. Die Schlafsofas waren nicht vorbereitet.

2026-08-05 • via Nuitee