Grand Hotel Melbourne

Hotels
8.7 (1969 reviews)
33 Spencer Street , Melbourne , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Some noise from nearby train line

Categories

Cleanliness
8.16
Some comments noted issues with cleanliness, affecting overall perception.
Service
9.13
Numerous reviews highlighted the staff's friendliness and hospitality.
Location
9.17
The location was frequently praised as convenient and accessible.
Room Quality
8.62
Rooms were described as spacious and comfortable with few complaints.
Amenities
8.65
Facilities like the pool and sauna received positive remarks.
Value for Money
8.61
Guests felt they received good value based on their experiences.
Food and Beverage
8.66
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
8.63
Overall positive sentiments indicate a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:41

Property Description

Historic Icon in Melbourne CBD
Grand Hotel Melbourne, located at 33 Spencer Street, is a historic icon beautifully restored to its 19th-century origins. With fully self-contained apartments featuring modern kitchens, guests can enjoy the charm of wrought iron railings and Victorian-era windows.

Luxurious Amenities
Guests can relax in the indoor heated pool and spa pool, work out in the fitness centre with a sauna, or unwind in the small library. The hotel also offers 400 MB of free WiFi per day, ensuring guests stay connected throughout their stay.

Culinary Delights at Gaylord Restaurant
Indulge in Tandoori cuisine at Gaylord Restaurant, known for its extensive menu featuring specialties from Northern India. Whether enjoying traditional dishes or modern international classics, guests are sure to have a memorable dining experience.

Book your stay at Grand Hotel Melbourne for a perfect blend of history, luxury, and culinary delights.

Important information:

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.7% charge when you pay with a American Express credit card.
Please note that there is a 3.2% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that construction work is going on nearby [from 30/06 to 10/07] and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.7
Based on 1969 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
M
matthew • solo_traveller • au
5
meah
Pros:

grand hallway, tall ceilings, double storey room

Cons:

very tired place, needs love

2026-10-16 • via Nuitee
P
PAUL • couple • gb
10
Pros:

Exceptional service from Denis and all his staff, they go above and beyond with customer service and satisfaction we loved the old fashioned features very high ceilings in rooms our top floor room had a bath and shower over it and balcony superb highly recommended hotel 🏨

Cons:

NA all good 👍

2026-10-16 • via Nuitee
D
Drew • solo_traveller • au
10
2026-10-16 • via Nuitee
J
Josh • family_with_children • au
9
2026-10-12 • via Nuitee
S
Stuart • solo_traveller • au
10
Very spacious room and authentic compassion for guests, highly recommende!!
Pros:

Fantastic hotel with classic decor. Check in and desk staff were very friendly. Great location. Very accommodating as a night owl.

2026-10-11 • via Nuitee
T
Tony • solo_traveller • au
8
Amazing building
Pros:

The amazing architecture and the hallways. You could play cricket on them.

Cons:

The stairs up to the bedroom were very narrow and slippery.

2026-10-11 • via Nuitee
K
Kameera • solo_traveller • au
10
Pros:

Very clean, comfortable, spacious, walking distance to station, kids loved

Cons:

None

2026-10-09 • via Nuitee
S
Suzie141 • couple • au
10
Beautiful old Hotel in excellent location
Pros:

The architecture of this old building has been preserved and converted into comfortable apartments all the way down the very long grand corridors. The parterre gardens BBQ area and pool, spa and gym are very good. Staff were very friendly and helpful.

2026-10-08 • via Nuitee
C
Clair • solo_traveller • au
9
Pros:

Location is close to tram station and tram stops.

2026-10-07 • via Nuitee
P
Pawson • extended_group • au
10
Felt very taken care of by staff.
Pros:

As soon as we walked inside we were greeted by the excellent staff who served us with care. The room we stayed with was clean and neat.

Cons:

It was a little warm at night but it wasn't a big issue.

2026-10-07 • via Nuitee
R
Renae • couple • au
10
Perfect stay perfect location all staff including Denise the manager are truly amazing
Pros:

Everything

Cons:

Nothing everyone and everything was perfect

2026-09-19 • via Nuitee
F
Filepe • solo_traveller • au
10
Relaxing and rewarding
Pros:

Friendly - safe - convenient like home

Cons:

Familiar - easy to get around town

2026-09-19 • via Nuitee
A
Avalon • couple • au
9
2026-09-18 • via Nuitee
Q
Quentin • couple • au
10
Loved our dip in the pool
Pros:

A lovely historic property

Cons:

Our room had steps in it.

2026-09-14 • via Nuitee
K
Kristen • couple • au
8
Will definitely use again!
Pros:

Liked that the bathroom was on the same level as the bedroom - thank you. Excellent soundproofing for the location! Given the age of the building, the facilities are sufficiently adequate. The staff were tremendous and parking was easy. Excellent value for money and we love the wide corridors!

2026-09-14 • via Nuitee
D
David • couple • au
10
2026-09-12 • via Nuitee
C
Caroline • extended_group • au
9
Staff were very friendly and enjoyed a chat .
Pros:

We always love staying at the Grand. We took out friend they were impressed with the Beaty of the building too!

Cons:

Prices we high due to NRL!
Don’t know why they have to increase prices on school holidays and special events. But it was better value than some others we looked at.

2026-09-12 • via Nuitee
K
Kerry • family_with_children • au
10
2026-09-12 • via Nuitee
M
May • couple • us
10
Pros:

The staff. The building is beautiful, and location.

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • au
8
Pros:

Location

Cons:

Cost

2026-09-11 • via Nuitee