Vivien's Hotel

Hotels
8.4 (1226 reviews)
MV Patalinghug Ave, Basak , Mactan , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Free shuttle service
Good food
Cons:
Noise from street
Limited breakfast options
Odors in rooms

Categories

Cleanliness
7.63
Some reviews mention odors in the room and cleanliness issues.
Service
9.1
Consistently mentioned as friendly and accommodating.
Location
9.14
Many reviews highlight the convenience of being close to the airport.
Room Quality
7.59
Criticism over noise and small bathroom size noted.
Amenities
8.62
Complimentary shuttle service and generally good amenities.
Value for Money
8.48
Generally considered appropriate for the service and location provided.
Food and Beverage
8.13
Breakfast options were described as limited by some guests.
Overall Experience
8.5
Overall good experience mentioned, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Convenient Location: Located in Mactan, just a short distance from popular shopping destinations like SM City Cebu and Ayala Center Cebu.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Exceptional Services: Benefit from free airport shuttle service, a fitness centre, and a 24-hour front desk with staff fluent in English and Filipino to assist with all your needs.

Book your stay at Vivien's Hotel now for a seamless blend of convenience, comfort, and quality service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 950 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1226 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 8.5
L
Loida • solo_traveller • us
8
Pros:

Location..

Cons:

AC...not really working

2026-07-04 • via Nuitee
J
junjacinto • solo_traveller • ph
8
Stay Here!
Pros:

very nice location with a large mall accross. nice bedsheets with 6 pillows all to myself. massage service in-house or from outside is available

Cons:

better breakfast selections but for the room rate the free breakfast was a bonus

2026-07-03 • via Nuitee
V
Vidar • couple • no
9
2026-06-28 • via Nuitee
L
louise • solo_traveller • ph
8
2026-06-27 • via Nuitee
K
Kim • couple • ph
8
Pros:

Noisy rooster nearby

2026-06-23 • via Nuitee
N
Neisig • couple • us
8
Will go back !
Pros:

The breakfast is better than most economy hotels : )

Cons:

No cable TV , but that's okay 👌

2026-06-19 • via Nuitee
M
Matteo • solo_traveller • it
6
Pros:

Posto abbastanza comodo per appoggio. Colazione molto buona e staff gentile e disponibile. Ottimo il servizio di pick up all'aeroporto.

Cons:

Camera molto umida, forse era il lato della camera. Zona molto rumorosa e trafficata. Partite presto perché al mattino il traffico è davvero alto.

2026-06-16 • via Nuitee
T
tarrant • solo_traveller • au
6
2026-06-12 • via Nuitee
E
Earlyn May • couple • gb
9
2026-06-09 • via Nuitee
E
Emilie • couple • fr
9
Top
Pros:

La chambre etait très bien

Cons:

Petit déjeuner vraiment petit

2026-06-07 • via Nuitee
P
Pedrosa Pérez • couple • es
6
Bien a secas
Pros:

La ubicación y las camas eran cómodas

Cons:

La ducha esta dentro del vater
La entrada al hotel
Fuimos a preguntar por excursiones sin comprometernos y ellos lo reservaron sin confirmación por nuestra parte. Nos pedían dinero por esa reserva…

2026-06-04 • via Nuitee
M
Maria • family_with_children • us
8
2026-06-03 • via Nuitee
A
Alex Han • couple • kr
8
2026-05-27 • via Nuitee
M
MUMTAZ AHMED • solo_traveller • au
9
2026-05-26 • via Nuitee
J
Joanne • couple • om
9
2026-05-25 • via Nuitee
慧婷 • couple • tw
8
隔音不是很好,熱水忽冷忽熱
Cons:

隔音不是很好,熱水忽冷忽熱,其他的都還不錯

2026-05-16 • via Nuitee
A
Andrea Grivalská • couple • cz
9
2026-05-15 • via Nuitee
T
Tomas • solo_traveller • sk
10
Pros:

Super hotel pri letisku a v cene transfer z a na letisko a ktomu velmi dobre ranajky za tu cenu super

2026-05-12 • via Nuitee
P
Petrus • solo_traveller • nl
10
excelent
Pros:

Locatie is goed
Het ontbijt was goed en voldoende

2026-05-10 • via Nuitee
C
Christof • couple • ch
7
Die Unterkunft eignet sich sehr gut für Kurz Aufenthalte Das Preisleistung Verhältnis ist sehr gut
Pros:

Die Nähe zum Flughafen ist ein Pluspunkt
Sehr freundliches und Hilfsbereite personal

2026-05-05 • via Nuitee