Vivien's Hotel

Hotels
8.4 (1238 reviews)
MV Patalinghug Ave, Basak , Mactan , ph
+63 32 411 0404

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Free shuttle service
Good food
Cons:
Noise from street
Limited breakfast options
Odors in rooms

Categories

Cleanliness
7.63
Some reviews mention odors in the room and cleanliness issues.
Service
9.1
Consistently mentioned as friendly and accommodating.
Location
9.14
Many reviews highlight the convenience of being close to the airport.
Room Quality
7.59
Criticism over noise and small bathroom size noted.
Amenities
8.62
Complimentary shuttle service and generally good amenities.
Value for Money
8.48
Generally considered appropriate for the service and location provided.
Food and Beverage
8.13
Breakfast options were described as limited by some guests.
Overall Experience
8.5
Overall good experience mentioned, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Convenient Location: Located in Mactan, just a short distance from popular shopping destinations like SM City Cebu and Ayala Center Cebu.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Exceptional Services: Benefit from free airport shuttle service, a fitness centre, and a 24-hour front desk with staff fluent in English and Filipino to assist with all your needs.

Book your stay at Vivien's Hotel now for a seamless blend of convenience, comfort, and quality service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

8.4
Based on 1238 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 8.5
M
MUMTAZ AHMED • solo_traveller • au
9
Cons:

Bar fridge not working

2026-08-28 • via Nuitee
C
Christine May • couple • us
9
Good
Pros:

Staff are so friendly- i used the Shuttle bus pick up/drop off to/from airport. Drivers are so friendly.
Near by places walking distance like pharmacy, small restaurants, bakery, Jollibee, barbecue place and etc

Cons:

No elevator, not convenient if theres lots of luggages BUT theres employees to help you carry them to upstairs.
When we entered the room, it was hot. Air conditioning is too weak but our room is nice and clean

2026-08-19 • via Nuitee
A
Arianna • couple • it
9
A dieci minuti dall’aeroporto
Pros:

Transfer gratuito da e per l’aeroporto. Ci hanno portato le valige in camera, personale gentile e disponibile. Colazione a buffet contenuta ma variegata. Posizione comoda per l’aeroporto.

Cons:

Bagno piccolino ma con kit d’accoglienza che fa sempre comodo. Se dobbiamo valutare la zona, non è delle migliori, un po’ fuori centro però come detto, comodissimo per l’aeroporto. Noi dovevamo soggiornare solo una notte per prendere un altro volo ed è stato comodo.

2026-08-17 • via Nuitee
Z
Zheng • couple • cn
7
2026-08-16 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Very clean and great beds.

Cons:

Location not so great!

2026-08-11 • via Nuitee
O
Osib • couple • hr
8
Functional and comfortable stay near the airport
Pros:

Friendly and helpful staff, beginning with the driver.
It's very convenient to have the airport transfer as well as a stop to money exchange office on the way.

The room is clean and comfortable for a short stay.

Simple breakfast, good enough to give you a start for the day.

Cons:

A bit of utilities refreshment would make a big difference.

2026-08-08 • via Nuitee
又逸 • solo_traveller • tw
9
Pros:

早餐

Cons:

叁控妻巫系狼過，嘸通住

2026-08-05 • via Nuitee
M
MUMTAZ AHMED • solo_traveller • au
9
2026-07-23 • via Nuitee
R
Raquel • solo_traveller • es
8
2026-07-21 • via Nuitee
C
Cleofe • solo_traveller • ie
10
2026-07-16 • via Nuitee
M
maria • couple • es
7
Buena relacion calidad precio
Pros:

Estaba limpio y ofrecia lo que indicaba en booking y estaba cerca del aereopuerto

Cons:

La ducha podria haber sido algo mejor

2026-07-12 • via Nuitee
M
Mila • solo_traveller • de
8
2026-07-09 • via Nuitee
N
Naoya • solo_traveller • jp
9
2026-07-08 • via Nuitee
L
Lilibeth • couple • it
7
Well, a little bit okey
Pros:

A little bit..too small the rooms

Cons:

Not much window

2026-07-08 • via Nuitee
L
Loida • solo_traveller • us
8
Pros:

Location..

Cons:

AC...not really working

2026-07-04 • via Nuitee
J
junjacinto • solo_traveller • ph
8
Stay Here!
Pros:

very nice location with a large mall accross. nice bedsheets with 6 pillows all to myself. massage service in-house or from outside is available

Cons:

better breakfast selections but for the room rate the free breakfast was a bonus

2026-07-03 • via Nuitee
V
Vidar • couple • no
9
2026-06-28 • via Nuitee
L
louise • solo_traveller • ph
8
2026-06-27 • via Nuitee
K
Kim • couple • ph
8
Pros:

Noisy rooster nearby

2026-06-23 • via Nuitee
N
Neisig • couple • us
8
Will go back !
Pros:

The breakfast is better than most economy hotels : )

Cons:

No cable TV , but that's okay 👌

2026-06-19 • via Nuitee