Vivien's Hotel

Hotels
8.4 (1177 reviews)
MV Patalinghug Ave, Basak , Mactan , ph

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Free shuttle service
Good food
Cons:
Noise from street
Limited breakfast options
Odors in rooms

Categories

Cleanliness
7.63
Some reviews mention odors in the room and cleanliness issues.
Service
9.1
Consistently mentioned as friendly and accommodating.
Location
9.14
Many reviews highlight the convenience of being close to the airport.
Room Quality
7.59
Criticism over noise and small bathroom size noted.
Amenities
8.62
Complimentary shuttle service and generally good amenities.
Value for Money
8.48
Generally considered appropriate for the service and location provided.
Food and Beverage
8.13
Breakfast options were described as limited by some guests.
Overall Experience
8.5
Overall good experience mentioned, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Convenient Location: Located in Mactan, just a short distance from popular shopping destinations like SM City Cebu and Ayala Center Cebu.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Exceptional Services: Benefit from free airport shuttle service, a fitness centre, and a 24-hour front desk with staff fluent in English and Filipino to assist with all your needs.

Book your stay at Vivien's Hotel now for a seamless blend of convenience, comfort, and quality service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 950 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1177 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 8.5
S
Sheryl • couple • ca
10
Really close to the airport. Free shuttle rides. And the staffs are incredibly amazing!
Pros:

The staff are amazing

2026-02-12 • via Nuitee
L
LEA • family_with_children • ph
9
2026-02-12 • via Nuitee
J
James • family_with_children • gb
10
Pros:

Super comfy beds, good aircon and great shower. Staff very polite and helpful 👍

2026-02-11 • via Nuitee
M
maciej • extended_group • pl
9
2026-02-08 • via Nuitee
D
D W C • family_with_children • nl
8
Nothing special, location on very busy, noisy street
Pros:

Airport shuttle service. Breakfast was okay. Nothing great, good for overnight stay when flying.

Cons:

Location on a very busy street, traffic noise all night long. If light sleeper I would stay at Newtown Mactan.

2026-01-31 • via Nuitee
F
Fausto • family_with_children • it
7
2026-01-24 • via Nuitee
K
Kelvin • solo_traveller • au
8
Pros:

Frindly clean and location perfect fpr my need

Cons:

The breakfast was not to my taste/liking. Nothing wrong if a Filippino but as a westener it wasnt

2026-01-19 • via Nuitee
R
Rage Neck • couple • ph
9
2026-01-18 • via Nuitee
C
Corinne • couple • it
7
Soggiorno per una notte di passaggio
Pros:

Servizio transfer gratuito per l’aeroporto molto efficiente e puntuale. Personale disponibile. Zona comoda vicino all’aeroporto, ideale per trascorrere una notte di passaggio tra un volo e l’altro, senza avere alcuna pretesa e esigenza particolare.

Cons:

Camera molto piccola non molto accogliente e per niente insonorizzata, sia dal corridoio, che dalla finestra che non si chiudeva completamente e quindi entrava molto rumore dalla strada adiacente che é parecchio trafficata. Pulizia approssimativa.

2026-01-10 • via Nuitee
J
Jogie Marie • family_with_children • ph
9
2026-01-07 • via Nuitee
G
Giulia • couple • it
8
Ottima scelta per aeroporto
Pros:

La struttura è molto ben tenuta e la camera molto confortevole e moderna. La posizione è perfetta per raggiungere facilmente l’hotel e molto vicina a tanti ristoranti.

Cons:

La colazione abbastanza limitata nella scelta e camera non insonorizzata (un gallo ci ha svegliati alle 2:30am)

2026-01-07 • via Nuitee
F
Fam. Wurm • family_with_children • at
8
2026-01-06 • via Nuitee
N
Nicole • family_with_children • de
8
2026-01-05 • via Nuitee
R
ron • family_with_children • il
8
מתאים למנוחה לפני טיסה קרוב לשדה התעופה
Pros:

קרוב מאוד לשדה התעופה ומתאים ללינה לפני טיסה
חדר ומתקנים ברמה גבוהה
הסעה לשדה התעופה גם בשעה 4 לפנות בוקר

2026-01-04 • via Nuitee
B
Brad • couple • ca
7
Cons:

Very loud. Could hear the roosters right outside the bedroom window and traffic.

Airport shuttle is on a schedule not on demand

2026-01-03 • via Nuitee
Y
YURI • couple • jp
8
2026-01-02 • via Nuitee
C
Charlene • family_with_children • ca
9
Pros:

Close to food and shuttle.

Cons:

I have no dislikes.

2026-01-02 • via Nuitee
J
Jean • extended_group • ca
7
Convenient
Pros:

We liked the convenience of being near the airport and we found the staff to be very friendly and helpful. The breakfast is included which is a bonus. It was a quiet room, even though it was near a busy road.

Cons:

The room was a little bit small especially the bathroom. There is no elevator. The refrigerator did not work even the replacement. One was not very cold.

2025-12-31 • via Nuitee
S
Silvia • family_with_children • de
10
2025-12-30 • via Nuitee
S
Simon • couple • au
7
Convenient for an overnight stay if you have an early flight and the staff are friendly.
Pros:

Convenient to the airport for an overnight stay and the staff were very friendly

Cons:

Bathroom was tiny and had a musty smell

2025-12-28 • via Nuitee