Vivien's Hotel

Hotels
8.4 (1216 reviews)
MV Patalinghug Ave, Basak , Mactan , ph

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Free shuttle service
Good food
Cons:
Noise from street
Limited breakfast options
Odors in rooms

Categories

Cleanliness
7.63
Some reviews mention odors in the room and cleanliness issues.
Service
9.1
Consistently mentioned as friendly and accommodating.
Location
9.14
Many reviews highlight the convenience of being close to the airport.
Room Quality
7.59
Criticism over noise and small bathroom size noted.
Amenities
8.62
Complimentary shuttle service and generally good amenities.
Value for Money
8.48
Generally considered appropriate for the service and location provided.
Food and Beverage
8.13
Breakfast options were described as limited by some guests.
Overall Experience
8.5
Overall good experience mentioned, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Convenient Location: Located in Mactan, just a short distance from popular shopping destinations like SM City Cebu and Ayala Center Cebu.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Exceptional Services: Benefit from free airport shuttle service, a fitness centre, and a 24-hour front desk with staff fluent in English and Filipino to assist with all your needs.

Book your stay at Vivien's Hotel now for a seamless blend of convenience, comfort, and quality service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 950 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1216 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 8.5
P
Pedrosa Pérez couple es
6
Bien a secas
Pros:

La ubicación y las camas eran cómodas

Cons:

La ducha esta dentro del vater
La entrada al hotel
Fuimos a preguntar por excursiones sin comprometernos y ellos lo reservaron sin confirmación por nuestra parte. Nos pedían dinero por esa reserva…

2026-06-04 via Nuitee
M
Maria family_with_children us
8
2026-06-03 via Nuitee
A
Alex Han couple kr
8
2026-05-27 via Nuitee
M
MUMTAZ AHMED solo_traveller au
9
2026-05-26 via Nuitee
J
Joanne couple om
9
2026-05-25 via Nuitee
慧婷 couple tw
8
隔音不是很好,熱水忽冷忽熱
Cons:

隔音不是很好,熱水忽冷忽熱,其他的都還不錯

2026-05-16 via Nuitee
A
Andrea Grivalská couple cz
9
2026-05-15 via Nuitee
T
Tomas solo_traveller sk
10
Pros:

Super hotel pri letisku a v cene transfer z a na letisko a ktomu velmi dobre ranajky za tu cenu super

2026-05-12 via Nuitee
P
Petrus solo_traveller nl
10
excelent
Pros:

Locatie is goed
Het ontbijt was goed en voldoende

2026-05-10 via Nuitee
R
Roxy couple nl
5
Prima voor layover
Pros:

Prettige shuttle service van/naar luchthaven voor overnachting ivm overstap. Vriendelijk personeel.

2026-05-05 via Nuitee
C
Christof couple ch
7
Die Unterkunft eignet sich sehr gut für Kurz Aufenthalte Das Preisleistung Verhältnis ist sehr gut
Pros:

Die Nähe zum Flughafen ist ein Pluspunkt
Sehr freundliches und Hilfsbereite personal

2026-05-05 via Nuitee
M
Matt solo_traveller au
9
Pros:

Great for overnight stop, food market down the road was yummy.

2026-05-04 via Nuitee
D
Diego couple ph
10
very Good!!!
Pros:

all

Cons:

nothing

2026-05-04 via Nuitee
N
Narinsiree couple qa
5
Not really enjoying
Pros:

The shuttle between airport and hotel

Cons:

No elevator to go up. ESP traveling with suitcase

2026-05-03 via Nuitee
L
Laura couple gb
7
Pros:

Close to airport and convenient free airport transfer (although note the transfer is only at set times of the day, not on demand). The breakfast was served buffet style and there was plenty of food, although all the ‘hot’ food was cold when we ate at 07:30.

The beds are comfortable and there is a small gym.

Cons:

The shower pressure was very weak and the shower head seemed to be faulty, as individual jets of water were shooting in all directions. However, perhaps this is just an issue with the specific room as it does not seem to be reflected in other reviews. Hopefully the hotel will replace the shower head if so.

2026-05-03 via Nuitee
D
Dadbucko solo_traveller au
8
Good stay for the 2 nights I was there but in future select more quiet location.
Pros:

The proximity to the hotel was great and they offer a free suttle service.
Breakfast in the morning was nice and value for what you pay.
Staff were friendly and helpful.
Lots of restaurants close by.

Cons:

Property is located on a very busy road and so didn't feel safe walking to far from the Hotel.

2026-05-03 via Nuitee
G
Goupille couple fr
3
2026-05-02 via Nuitee
M
MATTHIEU family_with_children fr
2
Cons:

Un hôtel qui ne mérite pas plus d’une nuit de transit, je dis bien une nuit car au vu du bruit, il est compliqué de dormir (boules quies obligatoires).
La douche n’a pas d’eau chaude. De toute façon, il n’y a pas assez de pression pour pouvoir se laver.
Le petit déjeuner est correct.
Les points positifs de cet hôtel reste la navette gratuite A/R pour l’aéroport et la qualité de la literie. Pour le reste je déconseille (a quoi bon avoir une bonne literie si la fenêtre n’est pas insonorisée !).

2026-04-30 via Nuitee
P
Pieter solo_traveller nl
8
2026-04-23 via Nuitee
B
BA STROEVEN solo_traveller nl
9
2026-04-22 via Nuitee