Vivien's Hotel

Hotels
8.4 (1195 reviews)
MV Patalinghug Ave, Basak , Mactan , ph

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Free shuttle service
Good food
Cons:
Noise from street
Limited breakfast options
Odors in rooms

Categories

Cleanliness
7.63
Some reviews mention odors in the room and cleanliness issues.
Service
9.1
Consistently mentioned as friendly and accommodating.
Location
9.14
Many reviews highlight the convenience of being close to the airport.
Room Quality
7.59
Criticism over noise and small bathroom size noted.
Amenities
8.62
Complimentary shuttle service and generally good amenities.
Value for Money
8.48
Generally considered appropriate for the service and location provided.
Food and Beverage
8.13
Breakfast options were described as limited by some guests.
Overall Experience
8.5
Overall good experience mentioned, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:57

Property Description

Convenient Location: Located in Mactan, just a short distance from popular shopping destinations like SM City Cebu and Ayala Center Cebu.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Exceptional Services: Benefit from free airport shuttle service, a fitness centre, and a 24-hour front desk with staff fluent in English and Filipino to assist with all your needs.

Book your stay at Vivien's Hotel now for a seamless blend of convenience, comfort, and quality service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 950 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1195 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.13
Overall Experience: 8.5
H
HORIE • couple • jp
10
2026-04-16 • via Nuitee
S
Stephen • couple • nz
7
2026-04-15 • via Nuitee
C
Constanze • couple • de
8
2026-04-12 • via Nuitee
S
Stephen • couple • nz
7
Pros:

Feels like new

Cons:

Small bathroom.
It’s nice though

2026-04-10 • via Nuitee
R
Rafael • extended_group • hk
2
convenient but not great to rest
Pros:

Convenient to access from the airport and with a free transfer

Cons:

Room is bad, noisy, the bright, cannot sleep well, the shower doesn't work well.

2026-04-10 • via Nuitee
R
Rob • couple • be
10
2026-04-09 • via Nuitee
D
Domi090487 • family_with_children • de
9
2026-04-09 • via Nuitee
A
Asa • couple • se
6
Comfortable but noisy room close to airport
Pros:

The room was very nice and clean. We appreciated the possibility to make coffee and te in the room. We also liked the real cover and not just a blanket.

Cons:

It was super noisy from the hall outside the room. Guests arrived late at night and they woke us up several times.

2026-04-05 • via Nuitee
K
Karen • couple • tw
8
2026-03-08 • via Nuitee
Y
Yaseen • family_with_children • za
6
Pros:

Location. Staff were excellent

Cons:

No hot water in shower. Aircon made terrible noise

2026-03-03 • via Nuitee
J
James • family_with_children • gb
10
Perfect stop over
Pros:

Perfect place for an airport stop over. The free airport transfer was efficient and on time. The polite driver was waiting for me on all occasions. The rooms have everything you need and super comfy soft beds.

2026-02-28 • via Nuitee
A
Armand • couple • be
7
je déteste les chambres sans fenêtre
Pros:

Gentillesse du personnel

Cons:

Chambre sans fenêtre

2026-02-28 • via Nuitee
L
Lee-Ann • couple • ca
7
Decent place to stay for a night before a flight
Pros:

Convenient to the airport. Restaurants and 7Eleven across the street. Very clean

Cons:

Not soundproof so traffic noise all night. Airport shuttle only available every 2 hours

2026-02-26 • via Nuitee
J
Jerome • couple • fr
9
Pros:

Parfait lorsque l’on a un vol le lendemain
À 15 mn de l’aéroport service de navette gratuit

2026-02-25 • via Nuitee
L
LEA • family_with_children • ph
9
2026-02-12 • via Nuitee
S
Sheryl • couple • ca
10
Really close to the airport. Free shuttle rides. And the staffs are incredibly amazing!
Pros:

The staff are amazing

2026-02-12 • via Nuitee
J
James • family_with_children • gb
10
Pros:

Super comfy beds, good aircon and great shower. Staff very polite and helpful 👍

2026-02-11 • via Nuitee
M
maciej • extended_group • pl
9
2026-02-08 • via Nuitee
D
D W C • family_with_children • nl
8
Nothing special, location on very busy, noisy street
Pros:

Airport shuttle service. Breakfast was okay. Nothing great, good for overnight stay when flying.

Cons:

Location on a very busy street, traffic noise all night long. If light sleeper I would stay at Newtown Mactan.

2026-01-31 • via Nuitee
F
Fausto • family_with_children • it
7
2026-01-24 • via Nuitee