Candlewood Suites Philadelphia - Airport Area by IHG

Hotels
•
Candlewood Suites
7.7 (471 reviews)
351 Welsh Street , Chester , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms with kitchenettes
Generally clean and comfortable rooms/beds
Laundry facilities and good Wi‑Fi
Convenient for airport/family proximity (when shuttle available)
Friendly staff mentioned by several guests
Cons:
Shuttle availability/communication problems leading to Uber charges
Limited or full parking and remote/dark neighborhood for some
Surprise pet fees and opaque on-site pricing
Occasional poor cleanliness reports, carpeting issues and odors
No breakfast available on some stays

Categories

Cleanliness
7.6
Generally reported as clean in many reviews ("propre", "clean"), though a few reports note poor cleaning or smells in some rooms and worn carpeting.
Service
7.8
Staff described as nice in several reviews, but multiple mentions of unwelcoming or terse front-desk interactions and shuttle communication issues reduce the score slightly.
Location
7.3
Convenient for airport proximity and family visits, but several guests note a somewhat remote/dark or less desirable neighborhood and limited parking.
Room Quality
8.7
Rooms frequently praised as spacious with kitchenettes, modern and comfortable; isolated reports of old furniture, damaged fixtures, or low shower pressure are minor compared to overall positives.
Amenities
8.3
Good in-room amenities (kitchenette, microwave/fridge, laundry, Wi‑Fi) praised, though shuttle availability and breakfast absence were criticized by some guests.
Value for Money
7.1
Mixed value: some find the stay reasonable, but surprise pet fees, high on-site prices and shuttle/Uber costs lowered perceived value for several guests.
Food and Beverage
6.8
Multiple mentions of no breakfast available, overpriced/opaque canteen pricing and limited F&B options led to below-average sentiment here.
Overall Experience
8
Overall stay impressions are positive—clean, comfortable, kitchenette-equipped rooms and easy check-in—tempered by neighborhood, shuttle and occasional service/fee issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Modern Comfort and Convenience

Fitness Center and Business Amenities
The hotel offers a well-equipped fitness center for guests to stay active during their stay. Additionally, business travelers can take advantage of the on-site business center for their professional needs.

Convenient Services and Facilities
Guests can enjoy free WiFi, laundry facilities, and free private parking during their stay. The 24-hour front desk, concierge service, and luggage storage add to the convenience of this 3-star hotel.

Book your stay at Candlewood Suites Philadelphia - Airport Area, an IHG Hotel for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

7.7
Based on 471 reviews
Cleanliness: 7.6
Service: 7.8
Location: 7.3
Room Quality: 8.7
Amenities: 8.3
Value for Money: 7.1
Food and Beverage: 6.8
Overall Experience: 8
M
Michael • family_with_children • us
10
2026-10-30 • via Nuitee
N
nathalie • couple • fr
10
Pratique
Pros:

Très bon hôtel, propre, chambre vaste disposant d’une kitchenette équipée, très pratique. Cet établissement met à disposition des clients machine à laver et sèche linge (lessive à 2 dollars). Bonne connexion wifi.

Cons:

Bruit de la circulation depuis les chambres donnant sur la route.mais atténué durant la nuit.

2026-10-28 • via Nuitee
B
Brittani • family_with_children • us
8
Overall good, clean place to stay.
Pros:

Free parking, quiet neighborhood outside of the city, nice staff.

Cons:

The bathroom towel rack was peeling off the wall. It didn’t affect functioning, but was an eyesore.

2026-10-18 • via Nuitee
A
Amanda • couple • us
10
2026-10-13 • via Nuitee
J
Janie • couple • us
5
Not sure if I will be b a c
Pros:

. Location was great

Cons:

No breakfast for the day I was there

2026-10-12 • via Nuitee
A
Antonio • couple • us
9
Pros:

n/a

Cons:

n/a

2026-10-12 • via Nuitee
G
Gloria • extended_group • us
9
2026-10-11 • via Nuitee
G
Grace • extended_group • au
4
2026-10-11 • via Nuitee
A
Arianna • couple • us
10
2026-09-16 • via Nuitee
R
Robert • solo_traveller • es
4
Pros:

Nada

Cons:

Habitación muy vieja, muebles estropeados. Limpieza pésima

2026-09-15 • via Nuitee
D
David • couple • ca
7
2026-09-13 • via Nuitee
R
Robinson • solo_traveller • us
7
Pros:

The rooms were spacious and self sufficient with the kitchen layout. The overall stay at the candlewood was good.

Cons:

The location was somewhat dark in the neighborhood and the women at the front desk weren't welcoming.

2026-09-11 • via Nuitee
T
Troy • extended_group • us
3
Cons:

Location is not in the best neighborhood. Minimal parking in front of the building. Advertised to have 24/7 airport shuttle available which is why this hotel was our choice. On arrival was told the shuttle only ran every hour starting at 4-8am and then again at 5 pm. When we went down to get the shuttle at 430 am we’re told the next was not until 6 am and we had to take an uber. Rooms were somewhat clean but smelled. Smell was worse when the air conditioner kicked on. Would not stay here again in the future.

2026-09-01 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-08-21 • via Nuitee
N
Naeemah • solo_traveller • us
8
Pros:

I loved my room !

Cons:

The carpet as you’re walking to your room needs to be redone or torn up. It messed of the aesthetics of the actual room. I was afraid of what the room looked like because of the carrot leading into your room. The carpet is coming up I tripped over it a few times waking back and fourth.

2026-08-17 • via Nuitee
U
Ursula Hoebeke • solo_traveller • us
1
Not pet friendly
Pros:

Room was nice and clean

Cons:

Total rip off/bait and switch - completely non-transparent about pricing, fees and costs. They say they're "pet friendly", but when we arrived they charged us 150 USD extra (on top of and more than our room rate we paid!!) for our small dog. Completely unapologetic and surprise high fee. Not cool. Also, no prices on anything for sale in the canteen - $8 for a Coke, charged at checkout!! They should say they charge high surprise fees for pets (it was not friendly). Also, staff when we checked out was terse and made it obvious she didn't want to print my receipt.

2026-08-13 • via Nuitee
A
Agnes • couple • us
10
Wonderful Stay
2026-08-07 • via Nuitee
K
Kai • family_with_children • ca
8
2026-08-04 • via Nuitee
J
Jeremy • solo_traveller • us
7
Pros:

ease of check in, kitchen area in room, a/c unit worked great

Cons:

bathroom craftmanship bad with obvious damaged areas visible

2026-07-24 • via Nuitee
F
Fioranna Julietta • family_with_children • nl
1
2026-07-19 • via Nuitee