Hotel Restaurant Pollmanns

Hotels
8.6 (334 reviews)
Moselstr. 53-55 , Ernst , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness of hotel
Excellent breakfast
Friendly staff
Good location
Cons:
Service inflexibility
Room not cleaned during two-night stay

Categories

Cleanliness
8.73
The hotel was clean and orderly, with very clean rooms.
Service
7.7
Service staff showed inflexibility and unfriendliness during restaurant visit.
Location
8.74
Conveniently located by the Moselle River, near Cochem.
Room Quality
8.69
Rooms were comfortable, modern, and well-decorated.
Amenities
8.72
Various amenities available, though some were noted as outdated.
Value for Money
8.58
Some aspects did not correspond to the hotel's category and price.
Food and Beverage
8.83
Breakfast was excellent with a good variety.
Overall Experience
8.8
Overall a good stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:02

Property Description

Luxurious Accommodation
Indulge in our classic rooms with satellite TV, en suite bathrooms, and balconies with stunning River Moselle views.

Culinary Delights
Savor a delectable array of fish, venison, and seasonal asparagus dishes at Hotel Restaurant Pollmanns, where breakfast is served daily from 07:30 to 10:00.

Unforgettable Experiences
Immerse yourself in a world of adventure, relaxation, vineyards, and entertainment at our family-run hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 334 reviews
Cleanliness: 8.73
Service: 7.7
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.8
D
Dieter • family_with_children • de
6
2026-03-27 • via Nuitee
A
Ailyn • couple • de
9
Pros:

Das Personal an der Rezeption als auch im Restaurant war überaus freundlich.
Das Frühstück war sehr großzügig.

2026-03-26 • via Nuitee
J
Jac • couple • nl
9
2026-01-19 • via Nuitee
J
Johny • couple • be
7
Een prettige 3 daagse fietsvakantie
Pros:

Ontbijt alles was voorradig prima

2026-01-19 • via Nuitee
V
Van Roosbroeck • couple • be
7
2026-01-19 • via Nuitee
A
Arielle • couple • be
10
2026-01-19 • via Nuitee
F
FREDDY • solo_traveller • be
9
agréable
Pros:

petit déjeuner excellent et bien organiser

2026-01-19 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Sehr aufmerksames und freundliches Personal. Schöner Sauna Bereich.

Cons:

Das Zimmer ist bereits in die Jahre gekommen und ist entsprechend leicht abgenutzt. Spinnengeweben mehrfach vorhanden.

2025-12-07 • via Nuitee
A
Andreas • couple • de
10
Pros:

Das außergewöhnlich luxuriöse Hotel,die sehr schöne weihnachtliche Dekoration,das hervorragende Essen,die sehr freundliche Bedienung...

2025-12-06 • via Nuitee
U
ursula • couple • de
6
Pros:

Das Hotel war sauber und ordentlich. Das Frühstück war sehr ansprechend und bot eine reichliche Auswahl an Speisen und Getränken an.

Cons:

Der Besuch im Restaurant hat uns nicht gefallen. Die Servicekraft, die uns durch den Abend begleitet hat, war sehr unfreundlich. Erst nach 20 Minuten wurden wir gefragt, ob wir Getränke bestellen möchten. Bei der Bestellung der Speisen zeigte sich die Servicekraft auch mehr als unflexibel. Sie konnte Sonderwünsche in keiner Form erfüllen und hat dies "mit es geht nicht " abgetan. Das Essen war lecker, aber aufgrund der fehlenden Flexibilität und Kundenorientierung war der Abend nicht gelungen.

2025-10-29 • via Nuitee
C
Cor • couple • nl
8
Mooie omgeving
Pros:

Ligt mooi aan de rivier de Moezel

2025-10-24 • via Nuitee
K
Kuhn • couple • de
10
2025-10-22 • via Nuitee
S
Sander • couple • nl
6
Staff Inflexibility left a bad taste on a good stay l
Pros:

Nice atmosphere, wine bar next door. Most amenities available. Parking easy, Everything very clean, nice room and breakfast as you can expect.

Cons:

Inflexibility, only very early checkin available (?) and if you come later even if indicated you get unexpected extra costs at checkout. In general if you do not fit their exact timings (breakfast only from 8-10) you are treated as a nuisance.

Minor points are no coffee-tea in the room and outdated tv system w/o netflix.

2025-10-20 • via Nuitee
R
Rina • couple • be
9
2025-10-19 • via Nuitee
W
Weltenbummler • family_with_children • de
9
2025-10-14 • via Nuitee
J
Jürgen • couple • de
7
Pros:

Die Lage,das Weinseminar ,Personal überaus freundlich, das Ambiente im Restaurant

Cons:

Leider war mir persönlich die Matratze zu weich und einige kleine Mängel im Bad.

2025-10-13 • via Nuitee
C
Christian • couple • de
8
Richtig gut!
Pros:

Das Frühstück ist toll.

2025-10-12 • via Nuitee
U
Uwe • extended_group • de
10
Schöner Kurzurlaub mit einem tollen Hotel, sehr freundlichem Personal und einem sehr guten Restauran
Pros:

Super Frühstücksbuffet uns sehr freundlichem Personal

Cons:

Für uns gab es nichts zu meckern, alles prima.

2025-10-12 • via Nuitee
Y
Yulia • solo_traveller • de
9
2025-10-09 • via Nuitee
E
elke • extended_group • be
9
2025-10-08 • via Nuitee