Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good amenities
Cons:
High additional charges
Issues with cleanliness of shared spaces
Service delays

Categories

Cleanliness
8.28
Some reviews mentioned issues with the cleanliness of communal areas and overall service.
Service
9.25
Generally positive sentiments towards friendly and helpful staff, though some negative experiences reported.
Location
9.29
Multiple reviews praised the hotel's great location near key attractions.
Room Quality
8.74
Reviews praised the spaciousness and comfort of the rooms with some minor complaints.
Amenities
8.27
The pool and sauna were highlighted positively; however, some complained about additional charges.
Value for Money
8.73
Mixed sentiments with some entertainment at a cost; the breakfast value was highlighted positively.
Food and Beverage
8.78
The breakfast received positive mentions, but included meal options could be improved.
Overall Experience
9.05
A majority of reviews reflected a very positive overall experience with a few noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Luxurious Accommodations

Experience modernly furnished rooms with stunning city or lake views, equipped with all the amenities you need for a comfortable stay - from a flat-screen TV to complimentary bathrobes.

Relaxation and Wellness

Indulge in spa services, take a dip in the indoor pool, or unwind with a massage at our full-service spa. Stay active at the 24-hour fitness centre to keep up with your routine during your stay.

Gourmet Dining Experience

Savor delicious meals made from local produce at Azure restaurant, offering seasonal menus for breakfast, lunch, and dinner. Enjoy the convenience of 24-hour room service for a meal anytime during your stay.

Book now to elevate your Toronto experience at InterContinental Toronto Centre, just steps away from major attractions like the CN Tower and the Harbourfront Centre.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Breakfast packages include breakfast for the number of adults listed on the Reservation. Breakfast is not included for children over the age of 5 years.

Pool, Sauna, and Hot Tub Hours: Open daily from 6:00 AM - 10:00 PM.
Adults Only: Daily from 7:00 AM – 8:00 AM and 9:00 PM – 10:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1901 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
P
Philippe • couple • pf
9
2026-03-07 • via Nuitee
S
Sonia • solo_traveller • au
10
Excellent
Pros:

Very clean, modern and great location

2026-03-05 • via Nuitee
S
Sheargold • family_with_children • au
9
Great stay near Union Station
Pros:

Close to Union Station and very comfortable.

2026-03-03 • via Nuitee
P
Peter • family_with_children • ca
9
perfect downtown location, lots to do, closeby, and restuarants are all easy to walk to.
Pros:

Location was the best for Ripleys and CN Tower, easy shelter walk to both. ( only about 200m of outdoor walking.
Room was looking at the CN tower, and with all the lights, it was awesome at night especially. The breakkfast was the best we ever had, even salmon and bleu cheese with capers. ( above and beyond what we thought) I would take the breakfast package anytime.

Cons:

For cleanliness, it was great, except, there was a big hole in our carpet right in front of the chair close to the window. Its not the hotels fault, ( damage) but there must be a way to patch, especially for a high end room.
Other than that, we really enjoyed our stay.

2026-03-02 • via Nuitee
O
Olivia • family_with_children • ie
10
2026-03-01 • via Nuitee
A
Alexa • family_with_children • ca
10
2026-03-01 • via Nuitee
P
Pregua • family_with_children • ca
8
Nice weekend get away.
Pros:

Hotel is good with great location staff are all nice and friendly. Very Convenient attached to convention center and Union Station. Azure offers a great breakfast buffet and amazing servers.

Cons:

I just find it a bit higher price when we stayed.

2026-02-26 • via Nuitee
T
Tamas • extended_group • ca
10
2026-02-26 • via Nuitee
R
Rodica • couple • ca
9
2026-02-23 • via Nuitee
A
Andrea • couple • ca
9
Pros:

Friendly staff.
Clean.
Excellent amenities
Great location

2026-02-23 • via Nuitee
Y
Yosmailyn • family_with_children • do
10
2026-02-23 • via Nuitee
S
Sergei • family_with_children • us
8
2026-02-23 • via Nuitee
L
LAUREN • family_with_children • ca
8
Beautiful hotel, great views and location.
Pros:

The breakfast was amazing.

Cons:

Parking was expensive and not included in the cost of the room.
Amenities fee.
The concierge that checked me in was not very welcoming.

2026-02-23 • via Nuitee
J
Jeremy • family_with_children • be
10
Perfect
Pros:

Location
Equipment
Staffing
Kindness of the staff

2026-02-22 • via Nuitee
M
MARK • family_with_children • ca
10
2026-02-22 • via Nuitee
G
Grace • couple • ca
10
Clean and quite
Pros:

Near all the places I was going

Cons:

Near the things I was doing

2026-02-14 • via Nuitee
R
Roving39927723859 • Business
10
Exceeds expectations again!
Pros:

Always exceeds expectations. Clean and courteous service. Visit the Azure lounge - love Rhodena and Paula. Thank-you for all you do!

2026-02-12 • via Tripadvisor
J
Julian • couple • ca
10
2026-02-12 • via Nuitee
C
c_liau2026 • Business
10
Amazing!
Pros:

I had a wonderful stay at the InterContinental Toronto. The staff were incredibly kind and accommodating — especially when I ran into an issue with my card. They handled everything with patience and professionalism, which made the experience completely stress-free.

A special thank you to Ardiz and David, who went above and beyond to place me in an amazing room with a stunning view of the CN Tower. It truly made my trip memorable.

I would definitely recommend this hotel and would happily stay here again!

2026-02-11 • via Tripadvisor
D
Daniel • solo_traveller • gb
10
2026-02-10 • via Nuitee