Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good amenities
Cons:
High additional charges
Issues with cleanliness of shared spaces
Service delays

Categories

Cleanliness
8.28
Some reviews mentioned issues with the cleanliness of communal areas and overall service.
Service
9.25
Generally positive sentiments towards friendly and helpful staff, though some negative experiences reported.
Location
9.29
Multiple reviews praised the hotel's great location near key attractions.
Room Quality
8.74
Reviews praised the spaciousness and comfort of the rooms with some minor complaints.
Amenities
8.27
The pool and sauna were highlighted positively; however, some complained about additional charges.
Value for Money
8.73
Mixed sentiments with some entertainment at a cost; the breakfast value was highlighted positively.
Food and Beverage
8.78
The breakfast received positive mentions, but included meal options could be improved.
Overall Experience
9.05
A majority of reviews reflected a very positive overall experience with a few noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Luxurious Accommodations

Experience modernly furnished rooms with stunning city or lake views, equipped with all the amenities you need for a comfortable stay - from a flat-screen TV to complimentary bathrobes.

Relaxation and Wellness

Indulge in spa services, take a dip in the indoor pool, or unwind with a massage at our full-service spa. Stay active at the 24-hour fitness centre to keep up with your routine during your stay.

Gourmet Dining Experience

Savor delicious meals made from local produce at Azure restaurant, offering seasonal menus for breakfast, lunch, and dinner. Enjoy the convenience of 24-hour room service for a meal anytime during your stay.

Book now to elevate your Toronto experience at InterContinental Toronto Centre, just steps away from major attractions like the CN Tower and the Harbourfront Centre.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Breakfast packages include breakfast for the number of adults listed on the Reservation. Breakfast is not included for children over the age of 5 years.

Pool, Sauna, and Hot Tub Hours: Open daily from 6:00 AM - 10:00 PM.
Adults Only: Daily from 7:00 AM – 8:00 AM and 9:00 PM – 10:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2042 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
J
Jaccoby • couple • il
8
Cons:

Extra fee of 25 canadian dollar per day which I cannot explain

2026-06-25 • via Nuitee
V
Vetina • couple • us
10
Had an amazing time walking around the cute! Took several tours and after 2 days knew my way around near the hotel. Love
Pros:

Hotel was beautiful! Very clean and all the staff was very nice! Had a wonderful time!!!

Cons:

No refrigerator or microwave

2026-06-23 • via Nuitee
R
Ricardo • family_with_children • cr
6
2026-06-23 • via Nuitee
R
Rosemary • couple • gb
9
Good value for money
Pros:

Enjoyed our 3 night stay to visit family .
Beds comfortable & hotel food very good especially cooked breakfast.

2026-06-23 • via Nuitee
A
antonio • solo_traveller • ca
9
2026-06-22 • via Nuitee
A
Agbesi • solo_traveller • gh
8
My stay was comfortable
2026-06-22 • via Nuitee
T
Thomas • couple • ca
10
2026-06-21 • via Nuitee
C
Chris • family_with_children • ca
10
An easy way to spend a busy, exciting, and entertaining weekend for a family or group.
Pros:

Very close to the union station, Roger’s center, aquarium, CN tower, and a short walk to the water taxi to center ville island. There is a nice Italian restaurant across the road (Scaddabush). The food exceed our expectations and was very entertaining.

2026-06-15 • via Nuitee
H
howardo189 • Family • California
8
Ideal Intercontinental
Pros:

As a Diamond member I was looking forward to stay at this property. The location is ideal and perfect for any walk, subway, marina, stadium event. It is an older property but didn’t feel that way but it felt like a truly business hotel.l as it is attached to the convention center. Nothing wrong with that but lowered the luxury brand that Intercontinental is known for. Hotel check in was fabulous and we were well treated from the start. David checked us in and streamlined our stay with efficient use of our dollars. We did get a room with a view. We prevailed a junior suite and it was spacious. However, it felt like more of an apartment layout than a hotel suite is kk I can say. We also had club lounge privileges and that was fun. The lounge layout was also not ideal but had all the elements we are used too. Breakfast sufficed with good personal service especially from Mesfin. He was personal and understood our needs and concerns with the hotel restaurant called Azure. Overall the location made our stay.

2026-06-14 • via Tripadvisor
N
Natasha • couple • ca
8
Fantastic location and fabulous staff
Pros:

Location

Cons:

Extra mandatory amenity fee

2026-06-14 • via Nuitee
D
Dany • family_with_children • ca
9
Localisation
Pros:

Localisation picine déjeuner salle de sport

2026-06-14 • via Nuitee
J
Juan • couple • us
10
2026-06-12 • via Nuitee
K
Kévin • family_with_children • mq
10
2026-06-12 • via Nuitee
A
Anayantzi • couple • cr
10
Cerca de todo
Pros:

Cerca de todo en Toronto caminando

Cons:

Caro , pero muy agradable

2026-06-11 • via Nuitee
E
Elkinomar • couple • us
10
Excelente opción en Toronto
Pros:

Su ubicación .

Cons:

N/A

2026-06-09 • via Nuitee
T
Teresa • extended_group • ca
10
2026-06-08 • via Nuitee
S
Stephen • couple • au
8
2026-06-08 • via Nuitee
C
catherinepR604RL • Family
8
Staff feedback
Pros:

Thought the hotel looked a bit tired, but very friendly staff.
We were very impressed by Shah who served us in the bar. He was very efficient and organised providing excellent service

2026-06-06 • via Tripadvisor
B
Brigitte • couple • ca
10
Agréable
Pros:

Emplacement

Cons:

Rien

2026-06-06 • via Nuitee
J
Jaspreet • solo_traveller • gb
10
2026-06-06 • via Nuitee