Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good amenities
Cons:
High additional charges
Issues with cleanliness of shared spaces
Service delays

Categories

Cleanliness
8.28
Some reviews mentioned issues with the cleanliness of communal areas and overall service.
Service
9.25
Generally positive sentiments towards friendly and helpful staff, though some negative experiences reported.
Location
9.29
Multiple reviews praised the hotel's great location near key attractions.
Room Quality
8.74
Reviews praised the spaciousness and comfort of the rooms with some minor complaints.
Amenities
8.27
The pool and sauna were highlighted positively; however, some complained about additional charges.
Value for Money
8.73
Mixed sentiments with some entertainment at a cost; the breakfast value was highlighted positively.
Food and Beverage
8.78
The breakfast received positive mentions, but included meal options could be improved.
Overall Experience
9.05
A majority of reviews reflected a very positive overall experience with a few noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Luxurious Accommodations

Experience modernly furnished rooms with stunning city or lake views, equipped with all the amenities you need for a comfortable stay - from a flat-screen TV to complimentary bathrobes.

Relaxation and Wellness

Indulge in spa services, take a dip in the indoor pool, or unwind with a massage at our full-service spa. Stay active at the 24-hour fitness centre to keep up with your routine during your stay.

Gourmet Dining Experience

Savor delicious meals made from local produce at Azure restaurant, offering seasonal menus for breakfast, lunch, and dinner. Enjoy the convenience of 24-hour room service for a meal anytime during your stay.

Book now to elevate your Toronto experience at InterContinental Toronto Centre, just steps away from major attractions like the CN Tower and the Harbourfront Centre.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Breakfast packages include breakfast for the number of adults listed on the Reservation. Breakfast is not included for children over the age of 5 years.

Pool, Sauna, and Hot Tub Hours: Open daily from 6:00 AM - 10:00 PM.
Adults Only: Daily from 7:00 AM – 8:00 AM and 9:00 PM – 10:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1991 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
S
Sophie • couple • ca
9
2026-05-10 • via Nuitee
A
ARLA • family_with_children • ca
10
it was short and sweet
Pros:

everything was good.

Cons:

everything seems to be very good.

2026-05-09 • via Nuitee
A
Acco • extended_group • jp
10
また泊まりたい！
Pros:

ロケーションも良く、部屋も広くて清潔でした。
朝食付きだったのですが、JoshuaさんかJosephさんという男性が私たちファミリーにとても親切にしてくれ、おすすめのレストランや楽しいお話と素晴らしい接客が嬉しかったです。

Cons:

特にありません。

2026-05-05 • via Nuitee
T
Tula • solo_traveller • us
10
2026-05-04 • via Nuitee
L
Lindsay • couple • ca
9
2026-05-04 • via Nuitee
J
Janine • family_with_children • ca
8
2026-05-03 • via Nuitee
L
Leonardo • couple • co
8
Pros:

Ubicación

Cons:

Todo estuvo bien

2026-05-01 • via Nuitee
A
Ankush • family_with_children • ca
9
Very pleasant stay thanks to lovely staff and comfortable quiet room
Pros:

Quality stuff everywhere, very spacious rooms, peaceful and quiet inside

2026-04-27 • via Nuitee
M
Michelle • couple • us
5
My good friend and I talked- it was super confortable.
Pros:

Locale & comfy beds

Cons:

Price differential from purchase to arrival— $200 can and the solution to address it was inefficient at 10 pm. We were disappointed— and we had a great time. Breakfast buffet and restaurant staff were great. Thank for asking.

2026-04-27 • via Nuitee
Y
Yamit • family_with_children • ca
10
מלון מצויין במרכז העיר
Pros:

מלון מצויין במרכז העיר. חדרים גדולים ומרווחים. צוות אדיב. מיטות נוחות. חזרנו אליו כבר כמה פעמים. מומלץ מאוד

Cons:

כלום

2026-04-17 • via Nuitee
Y
Yamit • family_with_children • ca
10
מלון מצויין במרכז העיר
Pros:

פעם שניה שלנו במלון המצויין הזה. מלון במרכז טורונטו קרוב להכל. חדרים גדולים ומרווחים עם צוות מצויין שדואג לכל דבר. מומלץ מאוד

Cons:

כלום

2026-04-17 • via Nuitee
P
PATRICIA • solo_traveller • zw
10
Great location and very clean hotel
Pros:

Great location and a very clean hotel

Cons:

Nothing

2026-04-16 • via Nuitee
E
Esther • family_with_children • es
9
2026-04-15 • via Nuitee
F
FABRICE • family_with_children • fr
10
Le standing a son prix
Pros:

Hôtel de standing conforme , très bien placé

2026-04-15 • via Nuitee
M
Masako • couple • jp
9
充実した３泊４日のトロント旅の良い拠点でした。
Pros:

ロジャースセンターやCNタワー、そしてユニオン駅にも近いことです。朝食も充実していて美味しいです。

Cons:

朝食の開始が7時だったので、チェックアウトの朝はちょっと忙しいかったです。

2026-04-14 • via Nuitee
M
Matthew • couple • ca
1
Good and bad
Cons:

How to change rooms in the middle of the night bed was very very itchy

2026-04-12 • via Nuitee
R
RobbieMCanada • Business • Canada
6
Worst bed I can remember
Pros:

Wrost bed I have slept on in over a decade of travelling. Stayed here for a conference this week and the hotel is nice enough. Lobby is neat, shiny doors... but the bed was stiff. I felt like they put a bedsheet on our boardroom tables. I woke up stiff, sore, and achey. I had a terrible sleep for 3 nights. I can't stay here again for next year's convention.

Also, the pool didn't seem to clean and filter itself well. A clump of dark hair I found floating in the morning (6am) was still there when I returned after dinner with my kids. And the shallow area of water was freezing cold, and cloudy with debris floating all week in it. Gym was pretty decent. Restaurant overpriced by a lot.

2026-04-11 • via Tripadvisor
6
692levin • Couples • Australia
10
Right in the centre of it all
Pros:

We had a great stay here on a recent trip to Canada. The bed was heavenly, the bathroom products were quality, the pool area was comfortable, and the room service was delicious. The location of this property is great, particularly if you’re arriving by train. Would definitely stay again when in Toronto again.

2026-04-10 • via Tripadvisor
N
noorj177 • Solo travel
10
Club lounge
Pros:

I’ve been staying here for a few days now, and each morning I enjoy breakfast in the club lounge. Malak consistently goes out of her way to greet and assist me she’s incredibly kind and always welcomes me with a warm smile. Her service has made my experience especially inviting

2026-04-10 • via Tripadvisor
D
davide • solo_traveller • it
8
Hotel consigliato, comodo per le attrazioni principali di Toronto e vicinissimo a tutti i mezzi di trasporto per la visi
Pros:

Hotel molto bello, vicinissimo a Union Station e praticamente di fianco alla CN Tower, camera ampia e silenziosa e letti comodi.

Cons:

Se avete la colazione compresa nel prezzo fate molta attenzione, non andate al ristorante al piano terra, ma alla sala più piccola all’ottavo piano (quanto meno, informatevi bene) il primo giorno noi ci siamo sbagliati e ci hanno addebitato circa 25 euro a testa (ci hanno avvisati a colazione ormai iniziata e andavamo di fretta, dato che avevamo il pullman in partenza per Niagara Falls). La cosa ci ha un po’ infastiditi, dato che ci avevano pure chiesto il numero di camera prima di farci accomodare, nulla comunque che possa avere rovinato il nostro soggiorno.

2026-04-10 • via Nuitee