Holiday Inn Express & Suites - Madison by IHG

Hotels
Holiday Inn Express
9.2 (548 reviews)
181 Water Tower Drive , Madison , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern facilities
Great breakfast options
Cons:
Noise from the road
Some cleanliness issues in room corners
Price considered a bit high

Categories

Cleanliness
8.51
Some reviews indicated the hotel was clean, but there were mentions of dirt in the corners and hairs present, affecting the overall perception.
Service
9.98
Numerous reviews praised the staff for being friendly and accommodating, highlighting excellent service experiences.
Location
9.02
Most guests found the location convenient for their needs, although some mentioned noise from nearby roads.
Room Quality
9.47
Overall, guests reported comfortable and spacious rooms, with festive decorations adding charm.
Amenities
9
Amenities were generally appreciated, although some guests suggested more variety in breakfast offerings.
Value for Money
8.46
Several reviews noted that while the hotel was nice, the price was considered a bit high.
Food and Beverage
9.51
Breakfast received high praise, specifically for its variety and quality.
Overall Experience
9.68
Guests generally had a wonderful experience and enjoyed their stay, making for a very positive overall review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Modern Amenities
Holiday Inn Express & Suites - Madison offers modern amenities including an indoor pool, 24-hour front desk, and free private parking.

Comfortable Accommodation
Guest rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms. Enjoy a cozy stay with complimentary toiletries and comfortable bedding.

Convenient Facilities
Take advantage of the on-site business center, gym, and laundry service. Explore nearby attractions like Little Mountain Country Club and Penitentiary Glen Wildlife Center. Book your stay now at Holiday Inn Express & Suites - Madison for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 548 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.02
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.68
A
Alyson solo_traveller us
10
2026-08-22 via Nuitee
T
Terrie couple us
10
Excellent!!
Pros:

Everyone was great!! Wonderful experience!! Loved the wine shuffle tour!! Love this IHG hotel!’ Can’t wait to go back there!!

Cons:

Loved it all

2026-08-22 via Nuitee
P
Paula solo_traveller us
9
Pros:

Comfortable and very clean rooms. Very nice breakfast also

Cons:

Feather pillows

2026-08-20 via Nuitee
D
David couple us
8
Fair
Pros:

Good breakfast. Was clean and easy to get to where we were going each day

Cons:

Bed was not very comfortable and no clean towels everyday.

2026-08-19 via Nuitee
P
Pierre-Alain family_with_children fr
9
2026-08-17 via Nuitee
M
Miner solo_traveller us
9
2026-08-17 via Nuitee
N
Natalie family_with_children us
10
2026-08-16 via Nuitee
F
Fei family_with_children ca
10
2026-08-11 via Nuitee
D
Dmitry solo_traveller nl
8
2026-08-09 via Nuitee
B
Brian solo_traveller us
10
Pros:

everything was great, the pool was great!

Cons:

I wish there was a little table to eat at in our room, I understand there were tables downstairs that we could have eaten at, but I would have liked the privacy of our room, which me and my mother had to eat on the bed while my son sat at the desk.

2026-08-06 via Nuitee
R
Robert solo_traveller us
10
Pros:

5 days

Cons:

Short

2026-08-06 via Nuitee
J
John solo_traveller us
9
Cons:

Not so much didn't like but the bed was in need of replacing. Seemed to dip to the middle. A little uncomfortable.

2026-07-25 via Nuitee
F
Fran couple us
10
2026-07-19 via Nuitee
A
Anthony couple us
9
Clean, friendly, convenient.
Pros:

Close to what I came to Madison for. Born and raised in Madison.

Cons:

Nothing

2026-07-18 via Nuitee
L
Laurie couple us
10
2026-07-12 via Nuitee
T
Tiffiney solo_traveller us
9
2026-07-11 via Nuitee
M
Mbrakulli family_with_children us
10
2026-07-05 via Nuitee
S
Sherri family_with_children us
10
Pros:

Its one of our favorite places. We love the 4th of July decorations that are put up every year. Thank you for taking the time to do that.

Cons:

Nothing

2026-07-05 via Nuitee
D
Debra couple us
9
2026-07-01 via Nuitee
J
Jacqueline extended_group us
8
2026-07-01 via Nuitee