Hotel Aeropuerto

Hotels
7.6 (1397 reviews)
Boulevard Puerto Aéreo no. 380 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Close to airport
Good bathroom
Acceptable amenities
Cons:
Room cleanliness issues
Poor customer service
Noise levels

Categories

Cleanliness
6.05
Multiple mentions of rooms being not clean, stains on bedsheets.
Service
8.01
Some negative mentions of service quality but generally acceptable for hotel tier.
Location
9.05
Consistently praised for its proximity to the airport.
Room Quality
7.01
Mixed reviews on bed comfort and noise levels.
Amenities
8.53
Generally acceptable amenities with some positive notes.
Value for Money
7.5
Value for money is mentioned as fair, albeit a bit high for some.
Food and Beverage
6.55
Mention of restaurant cleanliness issues.
Overall Experience
8.12
Overall experience is a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:54

Property Description

Convenient Location in Mexico City
Hotel Aeropuerto, located in Mexico City, offers comfortable rooms with air conditioning and private bathrooms. Just 4.4 km from Templo Mayor and Downtown Mexico City, guests can enjoy the convenience of exploring nearby attractions easily.

Modern Amenities and Services
Guests can relax in rooms equipped with flat-screen TVs, cozy bed linens, and towels. The property also features a shared lounge, bar, and free WiFi throughout, ensuring a pleasant stay for all visitors. Start your day with a delicious breakfast offering American and continental options.

Exceptional Customer Service
The hotel's dedicated staff is available 24/7 at the reception to assist guests with any needs, making sure your stay is seamless and enjoyable.

Book your stay at Hotel Aeropuerto and experience comfort and convenience in Mexico City.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1397 reviews
Cleanliness: 6.05
Service: 8.01
Location: 9.05
Room Quality: 7.01
Amenities: 8.53
Value for Money: 7.5
Food and Beverage: 6.55
Overall Experience: 8.12
C
Carmelita • couple • us
10
Pros:

I could walk to the airport from the location.

Cons:

The air-conditioner didnt work very well it was hot in the room

2026-03-20 • via Nuitee
C
Carlos • solo_traveller • us
1
Pros:

In the whole hotel small like drainage

Cons:

Smell bad

2026-03-20 • via Nuitee
T
Trujillo • couple • us
6
2026-03-18 • via Nuitee
A
Arzola • family_with_children • mx
8
2026-03-17 • via Nuitee
C
Christian Emmanuel • solo_traveller • mx
9
2026-03-17 • via Nuitee
P
Parada • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Ubicación

2026-03-15 • via Nuitee
J
Jens • extended_group • de
7
2026-03-09 • via Nuitee
D
Daniela • couple • mx
10
2026-03-02 • via Nuitee
P
Paul • couple • ch
8
2026-03-02 • via Nuitee
D
David • couple • ca
6
One night stay to connect.
Pros:

Good for a one night stay. Walked out the front door and crossed the overpass with my luggage. 10 minutes to T1 terminal.

Cons:

The price is a bit high for the quality. Check it counter is like a bus station ticket office.

2026-03-02 • via Nuitee
F
FRANCISCO JOSE • solo_traveller • mx
10
2026-02-25 • via Nuitee
L
Lis Gtz • couple • mx
8
2026-02-24 • via Nuitee
C
Christian Emmanuel • family_with_children • mx
8
Cons:

Todo bien. Pero el personal de recepción de nocturno no fueron grosero pero te ven retadoramente. De una manera agresiva , creo deberían ser un poco mas cordiales pero del resto el señor de la cocina y la señora que te hace l aseo super amables

2026-02-24 • via Nuitee
T
Terri • solo_traveller • ca
7
Clean and basic
Pros:

The location is close to the airport.....the room had everything that I needed, it is basic and very clean. The hotel has a restaurant and the food was good. Has a front desk 24 hours.. Seemed like the best place close to the airport. It was easy to get an Uber at 4AM

2026-02-23 • via Nuitee
C
Corlosqui • family_with_children • mx
10
2026-02-22 • via Nuitee
P
Pietro • couple • it
8
2026-01-31 • via Nuitee
V
Varosi • solo_traveller • us
9
2026-01-28 • via Nuitee
P
Patricia Isabel • couple • mx
8
Pros:

Tenía lo esencial para pasar una noche

Cons:

La cama y las almohadas estaban demasiado duras, la cobija casi con cubría, la sábana estaba sucia y sólo te dejan una botella pequeña de agua, siendo que es una habitación de dos personas

2026-01-26 • via Nuitee
D
Daniel • family_with_children • mx
8
2026-01-22 • via Nuitee
J
Josselyn • couple • us
1
Worst stay of my life.
Pros:

Nothing. Horrible customer service. No one cared to say “please, thank you, etc.”

Cons:

Horrible bed rooms, absolutely no customer service. Terrible communication and everyone acted like they were forced to help.

2026-01-21 • via Nuitee