Comfort Inn & Suites Harrisburg - Hershey West

Hotels
•
Comfort Suites
8.1 (702 reviews)
1001 Briarsdale Road , Harrisburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean beds and towels
Friendly staff
Good breakfast options
Cons:
Dirty rooms
Uncomfortable mattresses
Insufficient service regarding towels and cleanliness

Categories

Cleanliness
5.85
Multiple reviews mentioned issues with cleanliness, including hair on bedsheets and dirty bathrooms.
Service
9.85
Overall friendly staff, although there were some complaints about service related to breakfast.
Location
9.35
Conveniently located near Hershey Park and other stores.
Room Quality
8.35
Some rooms were decent, but issues like uncomfortable mattresses were noted.
Amenities
6.85
Limited amenities reported, including poor pool quality and insufficient towels.
Value for Money
7.85
The value is questionable given the condition of the rooms and amenities.
Food and Beverage
7.85
Breakfast was good, but many items were cold and empty.
Overall Experience
8.85
Mixed experiences; while some elements were satisfactory, significant concerns affected the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:29

Property Description

Convenient Location Near Attractions
Located just 3.8 km from the National Civil War Museum and a short drive from Hersheys Chocolate World and Hersheypark, Comfort Inn & Suites Harrisburg - Hershey West offers a prime location for exploring Harrisburg's top attractions.

Modern Amenities for a Comfortable Stay
Guests can enjoy a seasonal outdoor swimming pool, a fitness centre, and a shared lounge during their stay. The hotel also provides a business centre, vending machines with snacks and drinks, and free WiFi throughout the property for added convenience.

Exceptional Service and Facilities
With a 24-hour front desk, an ATM, and a non-smoking environment, Comfort Inn & Suites Harrisburg - Hershey West ensures a pleasant and hassle-free experience for all guests.

Ready to experience comfort and convenience in Harrisburg? Book your stay now at Comfort Inn & Suites Harrisburg - Hershey West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 702 reviews
Cleanliness: 5.85
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
C
Claire • couple • us
6
2026-05-01 • via Nuitee
K
Kalie • solo_traveller • us
8
2026-04-27 • via Nuitee
T
thomas • family_with_children • us
5
Pros:

location was good ,close to the interstate and resturants

Cons:

door to the room would only open half way .there was a hump in the floor the whole length of the room 6" high . there was hair in the shower and the room needs to be updated . stayed here many times in the past but I think this is the last time .it has gone down hill. the breakfast was very slim and the Danish did not seem very fresh

2026-04-26 • via Nuitee
N
Normand • solo_traveller • ca
6
À besoin d’amour.
Pros:

emplacement

Cons:

Salle de bain aurait besoin d’amour et la peinture sur les murs de la chambre à refaire. Beaucoup détérioré depuis l’an passé.

2026-04-23 • via Nuitee
T
Tanya • couple • us
1
Pros:

Nothing

Cons:

Place smells , you couldnt pay me to stay here. Booked the wrong hotel, realized within 20 mons, they would not refund me

2026-04-21 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

The staff was very helpful

2026-04-18 • via Nuitee
F
Fred T • solo_traveller • ca
7
Pros:

Most of stay was good

Cons:

Noisy at night

2026-04-14 • via Nuitee
P
Polios • solo_traveller • us
2
Pros:

Price

Cons:

4 day stay and no cleaning or bed making
No trash pickup
Indian Bible??

2026-04-13 • via Nuitee
L
Luciana • family_with_children • us
8
2026-04-11 • via Nuitee
S
Sylvie • couple • ca
10
très bien
Pros:

le service du préposer a l'accueil excellent nous sommes descendu pour partir a 5h 30 il a pris la peine de préparer le petit déjeuner et du café spécialement pour nous meme si le déjeuner commencait a 6h.

2026-04-03 • via Nuitee
B
Betty • solo_traveller • us
7
Cons:

The beds were like sleeping on the floor wasn’t happy about that

2026-04-01 • via Nuitee
L
Lorrie • family_with_children • us
9
Pros:

The customer service was fabulous and the accommodations were comfortable and clean.

2026-04-01 • via Nuitee
N
Nika • family_with_children • us
5
2026-03-29 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-03-28 • via Nuitee
M
Monique • couple • us
9
2026-03-08 • via Nuitee
E
Erik • family_with_children • us
2
2026-02-26 • via Nuitee
C
Charles • couple • us
10
enjoyable
Pros:

The owner was very nice and friendly, and the whole place was well cared for and clean.

Cons:

N/A

2026-02-14 • via Nuitee
A
aybar • couple • us
10
2026-02-11 • via Nuitee
D
DeLois • extended_group • us
5
2026-02-10 • via Nuitee
J
Jon • solo_traveller • us
9
Pros:

The gentleman working the night shift was extremely helpful in locating a parking spot, as we were pulling a trailer, and there was limited parking available in the hotel parking area. Another gentleman, who I assume was the owner, was also greeting guests at breakfast, and making sure that everything was running smoothly. Overall, it was a clean, friendly, comfortable experience.

2026-01-27 • via Nuitee