Comfort Inn & Suites Harrisburg - Hershey West

Hotels
•
Comfort Suites
8.1 (737 reviews)
1001 Briarsdale Road , Harrisburg , us
+1 717-558-8535

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean beds and towels
Friendly staff
Good breakfast options
Cons:
Dirty rooms
Uncomfortable mattresses
Insufficient service regarding towels and cleanliness

Categories

Cleanliness
5.85
Multiple reviews mentioned issues with cleanliness, including hair on bedsheets and dirty bathrooms.
Service
9.85
Overall friendly staff, although there were some complaints about service related to breakfast.
Location
9.35
Conveniently located near Hershey Park and other stores.
Room Quality
8.35
Some rooms were decent, but issues like uncomfortable mattresses were noted.
Amenities
6.85
Limited amenities reported, including poor pool quality and insufficient towels.
Value for Money
7.85
The value is questionable given the condition of the rooms and amenities.
Food and Beverage
7.85
Breakfast was good, but many items were cold and empty.
Overall Experience
8.85
Mixed experiences; while some elements were satisfactory, significant concerns affected the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:29

Property Description

Convenient Location Near Attractions
Located just 3.8 km from the National Civil War Museum and a short drive from Hersheys Chocolate World and Hersheypark, Comfort Inn & Suites Harrisburg - Hershey West offers a prime location for exploring Harrisburg's top attractions.

Modern Amenities for a Comfortable Stay
Guests can enjoy a seasonal outdoor swimming pool, a fitness centre, and a shared lounge during their stay. The hotel also provides a business centre, vending machines with snacks and drinks, and free WiFi throughout the property for added convenience.

Exceptional Service and Facilities
With a 24-hour front desk, an ATM, and a non-smoking environment, Comfort Inn & Suites Harrisburg - Hershey West ensures a pleasant and hassle-free experience for all guests.

Ready to experience comfort and convenience in Harrisburg? Book your stay now at Comfort Inn & Suites Harrisburg - Hershey West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

8.1
Based on 737 reviews
Cleanliness: 5.85
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.85
R
Rubino • family_with_children • us
10
Enjoyed the hotel as well as the surrounding areas. Would really to others .
Pros:

The breakfast was very good

Cons:

Nothing it was great

2026-08-15 • via Nuitee
C
Caldwell • solo_traveller • us
4
Pros:

The free breakfast was okay. There were stores and restaurants nearby.

Cons:

The small pool outside.

2026-08-15 • via Nuitee
I
Izabella • couple • ca
8
2026-08-14 • via Nuitee
B
Brandon • extended_group • us
8
Pros:

pleasant and helpful staff. Clean Hotel.

2026-08-11 • via Nuitee
A
Ariana • family_with_children • us
6
2026-08-09 • via Nuitee
E
Elizabeth • family_with_children • us
7
2026-08-06 • via Nuitee
0
07Davi • solo_traveller • cr
7
2026-08-02 • via Nuitee
B
Brenda • family_with_children • us
7
Pros:

The Hotel was clean, which is top priority for me.

Cons:

Check in could have been a little more easy/friendly.

2026-07-23 • via Nuitee
R
Retroman40 • family_with_children • us
9
Just a nice hotel
Pros:

This is a solid property. Easy check in. Clean room. Very quiet. Good location just off I-83. I would stay again if my travels bring me to Harrisburg.

2026-07-19 • via Nuitee
S
Stephen • family_with_children • us
10
2026-07-18 • via Nuitee
B
Bridget • solo_traveller • us
7
Clean place to shower and rest overnight. Easy access to fast casual food, coffee, & fuel.
2026-07-13 • via Nuitee
S
Samantha • family_with_children • us
8
Great experience overall
Pros:

Breakfast was great. Staff was wonderful. Overall good experience

Cons:

Only complaint is that the blackout curtains didn't close all the way so had a hard time sleeping with the parking lot lights. The grounds were very well lit

2026-07-12 • via Nuitee
T
Taylor • couple • us
6
2026-07-10 • via Nuitee
N
Najimah Roberson • couple • us
9
2026-07-10 • via Nuitee
M
Maritza • family_with_children • us
9
2026-07-05 • via Nuitee
L
Lillianet • solo_traveller • us
10
Pros:

Muy bueno y rapido y super limpio

2026-07-05 • via Nuitee
W
William • solo_traveller • us
10
Top-notch focus on the guest
Pros:

The staff went above and beyond they put me in a quiet room. There was a pool there were towels that were towels. I left too early to avail myself of breakfast, but I’m sure that would’ve been fine. Good job guys.

Cons:

Not much I can think of you know what maybe finish the walking path the sidewalk

2026-07-05 • via Nuitee
L
Lori • family_with_children • us
10
It was nice
Pros:

Location

Cons:

Parking

2026-07-04 • via Nuitee
J
Jeffrey • extended_group • us
6
Pros:

Breakfast was great. Very clean.

Cons:

Had to wait 20 minutes to check in - no staff at the desk and no one answered the bell to call staff.
Pool was tiny.

2026-07-02 • via Nuitee
V
Vasyl • family_with_children • us
8
2026-06-29 • via Nuitee