Metro Scottsdale Extended Stay

Hotels
•
Independent
6.6 (204 reviews)
9880 N Scottsdale Rd, Paradise Valley, Arizona, 85253 , Paradise Valley , US
1-4803313630

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Children allowed
Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
Garden
Designated smoking area
Outdoor furniture
Picnic area
Fence around pool
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great value
The place was very clean and comfortable
Cons:
Infested with cockroaches
Filthy conditions

Categories

Cleanliness
3.81
Several mentions of cockroaches, dirty dishes, and overall filth throughout the property.
Service
8.28
Front desk was responsive about room change but overall service complaints about cleanliness.
Location
7.82
Average location but noted issues with noise and cleanliness around the property.
Room Quality
4.77
Rooms reported to be infested with cockroaches and poor maintenance.
Amenities
6.8
Lack of basic amenities like large towels and extra pillows.
Value for Money
7.76
Due to extra fees and overall condition of the property, value perception is low.
Food and Beverage
6.81
Only basic cooking facilities available, and dishes were not clean.
Overall Experience
6.78
General dissatisfaction with the stay, as indicated by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:08

Property Description

Luxurious Amenities Enjoy the outdoor pool, fitness center, and complimentary Wi-Fi. Relax by the lobby fireplace or picnic in the charming area. Convenient Facilities Benefit from multilingual staff, laundry services, and free parking. An elevator adds to the ease of access. Event Spaces Host your events in the 800-square-feet conference space with a meeting room. Located in Paradise Valley, book your stay at Metro Scottsdale Apartments for a blend of comfort and convenience.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Smoking

    Smoking permitted

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

6.6
Based on 204 reviews
Cleanliness: 3.81
Service: 8.28
Location: 7.82
Room Quality: 4.77
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.81
Overall Experience: 6.78
M
Michael • family_with_children
2
Pros:

There was dog poo all around the property, says no smoking or drug use but the whole inside smelled like marijuana and cigarettes and people were out by the pool all the time. First room they gave us was infested with cockroaches and they said they called maintenance to take a look and they never came. Didn’t have large towels, didn’t have extra pillows, furniture was old, outlet covers were missing. Dishes were dirty and only had a pot for making pasta. So couldn’t cook anything while we were there. Nothing was happening with the cockroaches so I went down to the front desk when they opened and got a different room and they only gave me 2 extra hours to check out to compensate for the cockroaches. Then when we were trying to leave my code wasn’t working for the doors anymore but we still had 2 hours left to check out so that was stupid. Definitely never going to stay here again.

2025-09-26 • via Nuitee
C
Cesar • family
8
Pros:

Just ok.

2025-09-26 • via Nuitee
J
Jonathan • friends
2
Pros:

This place was run down.

2025-08-13 • via Nuitee
M
Malachi • family_with_children
4
Pros:

Very noisy people . Stayed in second floor and the person on top was making noise all night until about 2 AM . Smelt very bad in hallways and our room especially bathroom smelt like cigarette smell. The AC was barely working , felt super humid in the room.

2025-07-31 • via Nuitee
H
Heather
2
Pros:

Well the app said I was only gonna pay so much for room and it turned out I had to pay 3 times as much as was stated. On e to the room I was forced to pay an additional 160 bucks to get my room

2025-07-27 • via Nuitee
R
Richard • family_with_children
10
Pros:

The place was very clean and comfortable , very well set up

2025-07-25 • via Nuitee
V
Verified traveler
2
Pros:

Please do not and I say do not stay in this place. Full of filth and smell.

2025-07-25 • via Nuitee
B
Bart • family
8
Pros:

Great value

2025-07-22 • via Nuitee
S
Sarah • partner
6
Pros:

Big roaches all ovet the property! Gross!

2025-07-16 • via Nuitee
D
Derontae
2
Pros:

The staff expects you to clean the room. And they don't clean nothing. Why do they have housekeepers? THEY WILL DNR U FOR THIS THEY HAVE ROACHES, PEOPLE SMOKE BLUES AND THE PROPERTY.

2025-07-10 • via Nuitee
J
Jennifer Ann • family
8
Pros:

I loved the pool, and the size of the apartment. Some cutlery was missing and a blender would have been nice. There was nobody at the front desk to check out.

2025-07-09 • via Nuitee
V
Verified traveler
2
Roaches everywhere
Pros:

Difficulty locating by gps. Arrived and performed the check-in, but their program kept freezing. Had to call to finish check-in. Had to send pictures of drivers license and credit card via text message. This made me feel really uncomfortable. Entered the room and saw a few bugs on the walls. Went out to eat and came back and saw another roach. Could not sleep. Wake up about 3:30 in the morning started checking everything before leaving. Opened the dishwasher and saw another huge roach. Turn on more lights and saw about 8 more roaches from the floor to the ceiling. Notified the representative i checked in with and never got any response. Not to mentionthe interactions you see in the parking lot. I could not recommend to anyone to stay here. I was only on the property for about 7 hours before leaving and that was more than enough for me.

2025-07-03 • via Nuitee
C
Carlo
4
Pros:

A bit ghetto, roaches.

2025-07-01 • via Nuitee
R
Roberto
8
Pros:

Needs more communication and costumer service.

2025-06-25 • via Nuitee
C
Carlo
6
Pros:

They need to stop making excuses and gix up the place, starting w Smart TVs

2025-06-23 • via Nuitee
V
Verified traveler
2
Roaches and unclean floors -AVOID THIS PROPERTY
Pros:

The room was filthy. There were fecal stains on the bathroom floor, food crumbs on the kitchen floor, non-working lamps, uncomfortable bed and a live ROACH crawling through the room. There are many full-time residents living in this property. There are other lodging options in Scottsdale that are actually clean, safe and affordable. DO NOT STAY HERE!

2025-05-25 • via Nuitee
D
dylan
10
Pros:

2025-05-22 • via Nuitee
J
Jesseca • family
8
Pros:

Staying here was very convenient. We didn't even have to deal with staff. Everything was handled by email. The only thing I would have issue with is that we couldn't get in the pool and there was no breakfast. But even knowing that, I would stay again.

2025-05-19 • via Nuitee
A
Anne
8
Pros:

I would stay here again. It was clean and close to where I needed to be. I would stay again.

2025-05-13 • via Nuitee
E
Ella
10
Pros:

Advertised with a heated pool but the pool was under construction. That should have been noted when I reserved it or I wouldn't have booked this place. We wanted the pool!!

2025-05-03 • via Nuitee