Osaka Excel Hotel Tokyu

Hotels
8.9 (2729 reviews)
Chuo-ku Kyutaro-machi 4-1-15 , Osaka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent service and friendly staff
Cons:
Wi-Fi quality issues
Limited gym amenities

Categories

Cleanliness
8.81
Generally clean as mentioned in multiple reviews, but some have noted issues.
Service
9.28
Staff received consistent positive feedback for being helpful and friendly.
Location
9.32
Outstanding location noted in several reviews for its convenience.
Room Quality
8.77
Rooms are clean and spacious, though some reports mentioned size issues.
Amenities
7.8
Limited gym facilities and Wi-Fi issues reported in reviews.
Value for Money
8.76
Good value for money as indicated by several reviews.
Food and Beverage
9.31
Breakfast variety and quality received high praise from guests.
Overall Experience
9.18
Overall satisfaction with minor issues resulting in a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:53

Property Description

Prime Location in Osaka

Located just steps away from Namba Shrine and other key attractions, Osaka Excel Hotel Tokyu offers a convenient and vibrant stay in the heart of Osaka.

Modern Amenities and Services

Enjoy air-conditioned rooms equipped with all essentials including a flat-screen TV, electric kettle, and refrigerator. The hotel also provides a fitness centre, restaurant, and bar for your convenience.

Explore Osaka with Ease

With popular shopping arcades, temples, and exhibition halls nearby, you can immerse yourself in the culture and entertainment of Osaka effortlessly.

Book now for an unforgettable stay at Osaka Excel Hotel Tokyu and experience the best of what Osaka has to offer!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 2729 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
P
Philipp • couple • at
9
2026-03-28 • via Nuitee
N
Nicola • extended_group • es
10
Osaka skyline views
Pros:

A great size room, plus it had a bath and they gave you bath salts. When you’re averaging more than 20,000 steps a day that bath helped! Great breakfast and really friendly and helpful staff. Great hotel!

2026-03-28 • via Nuitee
O
orn-usa • family_with_children • th
10
2026-03-28 • via Nuitee
K
Kluser • couple • ch
9
Perfekt für einen Aufenthalt in Osaka an ruhiger Lage
Pros:

- Verhältnismässig grosse Zimmer und Betten für Japan
- grosse Dusche + Badewanne
- sehr freundliches und hilfsbereites Personal
- je 3 Waschmaschinen inkl. Trocknungsfunktion auf 2 Stockwerken
- Einkaufsmöglichkeiten, Restaurants, Starbucks etc. in der Nähe
- U-Bahn-Station in 3-5min zu Fuss erreichbar

Cons:

- Lift führt nicht direkt zum Ausgang, Zwischenhalt bei der Rezeption und Wechsel auf anderen Lift. Aber das ist den Umständen entsprechend sicherlich verkraftbar!

2026-03-28 • via Nuitee
俊行 • solo_traveller • jp
8
2026-03-28 • via Nuitee
K
Keita • family_with_children • jp
10
Pros:

朝食が美味しいかった

2026-03-27 • via Nuitee
S
shunto • couple • jp
10
良い。
Pros:

綺麗

Cons:

ない。

2026-03-27 • via Nuitee
J
Jacqueline • family_with_children • de
9
Pros:

Frühstück
Sehr gutes Frühstück mit sehr großer Auswahl mit internationalen Spezialitäten.

Check in
War persönlich und sehr freundlich

Koffer Lieferservice
Zu jeder Zeit konnte man den Koffer abgeben

Blick Bar und Restaurant
Restaurant und Bar mit toller Aussicht

Kaffee im Zimmer
Ich fand es gut, dass es nicht nur Tee gab, sondern auch Kaffee

Cons:

Dinner
Wir hatten das Menü. Es kamen die Gänge viel zu schnell. Nicht in Ruhe hinter einander, sondern man war mit einem Gang noch nicht fertig und es wurde schon das nächste hingestellt.

Ich habe Gemüse Gemüse vermisst.

2026-03-27 • via Nuitee
W
WAKAKO • family_with_children • jp
9
Pros:

高級感があって静かで快適でした。朝食も落ちついて食べられました。

Cons:

特にありません。

2026-03-27 • via Nuitee
W
WeiShan • couple • tw
10
高性價比
Pros:

位置好，乾淨舒適

Cons:

早餐選擇少

2026-03-27 • via Nuitee
F
Fiona • couple • ie
9
2026-03-27 • via Nuitee
B
Begüm • couple • tr
10
2026-03-27 • via Nuitee
S
Simone • extended_group • it
8
2026-03-26 • via Nuitee
E
Ella • couple • il
10
2026-03-26 • via Nuitee
Y
yuki • couple • jp
10
2026-03-25 • via Nuitee
T
TOSHIO • solo_traveller • jp
7
私　このホテルのリピーターです
Pros:

私は旅行するときホテルの
お風呂事情が　どんな感じかを
調べます　シャワー　大浴場
部屋にお風呂　トイレ環境など　
このホテルは部屋にお風呂があり
湯船につかれます　トイレも別の個室が用意されています　
私はお部屋で有意義に
過ごせました
朝食バイキングも多彩な品揃えがあり外国人にも評価が高そうです
外国の方が多く宿泊されており
みなさんマナーが良いです
安心して宿泊できるホテルです

Cons:

ありません

2026-03-25 • via Nuitee
B
Begüm • couple • tr
10
Feel Special
Pros:

The room is big, it’s very clean. It’s cleaned everyday if you want it. There are face cleaning items, creams which makes you feel special. The bath is very nice. The location is good also.

Cons:

There could be a cupboard for the clothes. Everything is perfect

2026-03-25 • via Nuitee
H
HUI-CHUN • solo_traveller • tw
10
2026-03-24 • via Nuitee
V
Veronica • couple • hk
10
Pros:

We left our phone at the hotel. Emailed the hotel and got a reply within 30 minutes and it was at the reception

2026-03-23 • via Nuitee
Y
Yvette • couple • us
10
Outstanding value and location
Pros:

Clean & modern. Area around hotel well maintained. Walking distance to major shopping areas

Cons:

Elevator to lobby & rooms inconvenient. Limited restaurant choices.

2026-03-23 • via Nuitee