Mercure Sao Paulo Pamplona

Hotels
•
Mercure
7.9 (726 reviews)
Rua Pamplona, 1315 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good staff service
Cons:
Underwhelming breakfast
Maintenance issues

Categories

Cleanliness
7.65
Guests noted the cleanliness but also had concerns about the breakfast setup affecting it.
Service
8.65
Several guests praised the staff for being attentive and helpful, especially Larissa.
Location
8.65
Many reviews highlighted the excellent location of the hotel.
Room Quality
7.65
Rooms were described as spacious but some experienced noise issues and maintenance needs.
Amenities
7.15
Mixed feedback on amenities; some enjoyed the bathroom items, while others found the breakfast lacking.
Value for Money
8.65
Guests felt the hotel provided good value for the price, despite some minor issues.
Food and Beverage
6.65
Several comments mentioned the breakfast as mediocre and needing improvements.
Overall Experience
8.15
General satisfaction with the stay, considering a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:59

Property Description

Prime Location in Trendy Neighborhood
Located in the heart of the fashionable Jardins neighborhood, Mercure Sao Paulo Pamplona offers a prime spot next to 9 de Julho Avenue and a short distance from Paulista Avenue.

Comfortable and Spacious Accommodation
Guests can indulge in the comfort of 4-star luxury with spacious rooms equipped with air conditioning, a cozy seating area, and modern en-suite bathrooms.

Relaxation and Wellness Amenities
Unwind by the inviting outdoor pool, rejuvenate in the sauna, or stay active in the well-equipped gym. After a day of exploring the city, come back to the hotel to relax and recharge in style.

Book your stay at Mercure Sao Paulo Pamplona for an unforgettable experience in Sao Paulo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 726 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 8.15
M
Marilene Reis • family_with_children • br
9
Pros:

Atendimento na recepção
Café da manhã
Roupas de cama novas e macias
Oferecem shampoo e condicionador de qualidade
Quarto amplo

Cons:

As toalhas de banho podem ser melhores.

2026-03-07 • via Nuitee
V
Viviane • couple • br
10
Ótima localização, cama confortável, ótima limpeza e funcionários muito educados
Pros:

Quarto amplo e limpinho

2026-03-05 • via Nuitee
G
Guimarães • family_with_children • br
10
Pros:

ótimo

Cons:

gostei de tudo

2026-03-05 • via Nuitee
R
RACHEL • family_with_children • fr
10
Pros:

La chambre était spacieuse et la literie très confortable. Le petit déjeuner est exceptionnel, avec un buffet très varié et de qualité. L'hôtel se trouve dans un quartier sécur avec de bons restaurants. Le personnel est serviable et efficace.

Cons:

Nous aurions apprécié du gel douche liquide dans la douche, au lieu d'un savon solide.

2026-03-03 • via Nuitee
V
Vinícius • extended_group • br
9
Ótimo hotel e bem localizado
Pros:

Quarto amplo e confortável

Cons:

Elevadores

2026-03-02 • via Nuitee
J
jessika • couple • br
10
Experiência incrivel
Pros:

Amei todo o conforto, comida maravilhosa, atendimento incrivel, sem reclamações.

Cons:

Sem reclamações

2026-02-28 • via Nuitee
C
Camila • solo_traveller • br
9
Tranquila e recomendável
Pros:

Gostei bastante do tamanho do quarto e por ter varanda! O banheiro era grande, bem dividido e um espaço enorme no quarto.

Cons:

O ar condicionado estava pingando e fazendo barulho de madrugada além de molhar o chão.

2026-02-26 • via Nuitee
A
Aviv • solo_traveller • il
9
2026-02-26 • via Nuitee
A
ANA PAULA COSTA DE SOUZA MARTINS • family_with_children • br
10
Excelente
Pros:

Excelente localização, café da manhã extraordinário e acomodações muito confortáveis.

2026-02-23 • via Nuitee
R
Ricardo • family_with_children • cl
10
Habitación grande, cómodo a escala humana
Pros:

Hotel de escala pequeña muy cómodo con habitaciones grandes, silencioso, bien ubicado y un servicio muy amable. Mi próxima visita a SP repito este hotel sin duda.

2026-02-22 • via Nuitee
J
Jose Vicente • family_with_children • br
10
Pros:

Do conforto e dimensoes do quarto.

2026-02-22 • via Nuitee
G
Gil Fontes • family_with_children • br
10
Excelente acomodação
Pros:

Os funcionários são muito atenciosos

Cons:

Gostamos de tudo

2026-02-09 • via Nuitee
E
Evilasio • family_with_children • br
10
2026-01-21 • via Nuitee
J
Juliana • family_with_children • br
10
2026-01-19 • via Nuitee
D
Diego • couple • gt
10
Pros:

Excelente

Cons:

Nada

2026-01-19 • via Nuitee
A
Angela Aparecida • family_with_children • br
9
Boa estadia.
Cons:

Faltou leite vegetal no café da manhã (minha filha é vegana).

2026-01-19 • via Nuitee
J
Juan Enrique • solo_traveller • cl
9
excelente
Pros:

buena ubicacion servicios y valor

2026-01-19 • via Nuitee
P
Paola • couple • it
7
2026-01-18 • via Nuitee
S
Silvia • couple • br
10
Bom custo-beneficio
Pros:

Confortável

Cons:

Atendimento

2026-01-13 • via Nuitee
G
Gisele • extended_group • br
8
Recomendamos
Pros:

São muito amplas e bem ventiladas

Cons:

Não tenho reclamação

2026-01-04 • via Nuitee