Mercure Sao Paulo Pamplona

Hotels
•
Mercure
7.9 (803 reviews)
Rua Pamplona, 1315 , Sao Paulo , br
+55 11 2878-5500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good staff service
Cons:
Underwhelming breakfast
Maintenance issues

Categories

Cleanliness
7.65
Guests noted the cleanliness but also had concerns about the breakfast setup affecting it.
Service
8.65
Several guests praised the staff for being attentive and helpful, especially Larissa.
Location
8.65
Many reviews highlighted the excellent location of the hotel.
Room Quality
7.65
Rooms were described as spacious but some experienced noise issues and maintenance needs.
Amenities
7.15
Mixed feedback on amenities; some enjoyed the bathroom items, while others found the breakfast lacking.
Value for Money
8.65
Guests felt the hotel provided good value for the price, despite some minor issues.
Food and Beverage
6.65
Several comments mentioned the breakfast as mediocre and needing improvements.
Overall Experience
8.15
General satisfaction with the stay, considering a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:59

Property Description

Prime Location in Trendy Neighborhood
Located in the heart of the fashionable Jardins neighborhood, Mercure Sao Paulo Pamplona offers a prime spot next to 9 de Julho Avenue and a short distance from Paulista Avenue.

Comfortable and Spacious Accommodation
Guests can indulge in the comfort of 4-star luxury with spacious rooms equipped with air conditioning, a cozy seating area, and modern en-suite bathrooms.

Relaxation and Wellness Amenities
Unwind by the inviting outdoor pool, rejuvenate in the sauna, or stay active in the well-equipped gym. After a day of exploring the city, come back to the hotel to relax and recharge in style.

Book your stay at Mercure Sao Paulo Pamplona for an unforgettable experience in Sao Paulo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

7.9
Based on 803 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 8.15
M
Mahmud • extended_group • de
10
😀😀
Pros:

😀

Cons:

😀

2026-08-17 • via Nuitee
M
Marcelo Martins • solo_traveller • br
7
Funcionário entra no quarto do nada
Pros:

Rapidez no atendimento da cozinha ao quarto. Recepção atendimento ótimo

Cons:

No dia da entrada, horas depois do chech-in
Minha esposa no quarto entra uma funcionária abre a porta e entrega um biscoito tipo branie, e com nome errado do hóspede e vai saindo. Negócio loco funcionária da recepção do nada dentro do seu quarto.

2026-08-16 • via Nuitee
D
Daylla Josi • solo_traveller • br
9
Fora isso foi super tranquilo.
Pros:

O hotel é muito confortável e a proximidade da Paulista é ótimo, a rua tem de tudo necessário.

Cons:

Como iria fazer um curso no espaço disponível para isso no hotel as 14:00 hs. Não conseguiram disponibilizar um check in antecipado, fiquei o restante do dia sem um conforto de um banho. E quando fui fazer o o check in já tarde, ainda encontrei a turma da limpeza terminando o meu quarto.

2026-08-16 • via Nuitee
L
Lucas • solo_traveller • br
7
2026-08-14 • via Nuitee
F
FRANCISCO • couple • cl
10
2026-08-12 • via Nuitee
O
Odilon • couple • br
5
2026-08-10 • via Nuitee
M
Mariette Huberty • couple • br
10
Mercure sempre é uma boa escolha
Pros:

Ser ampla

Cons:

Nada a dizer

2026-08-10 • via Nuitee
S
SILVIA M DE • extended_group • br
7
2026-08-09 • via Nuitee
S
Silvia • couple • fr
1
2026-08-08 • via Nuitee
H
Hugo • solo_traveller • cl
9
Buen hotel , muy buenas piezas , bien ubicado y en un muy buen sector tranquilo y puedes caminar sin problemas … el desa
Pros:

Buenas piezas , bien ubicado y muy buena atención

Cons:

El desayuno , no vale la pena pagarlo muy básico

2026-08-05 • via Nuitee
L
Luciano • couple • br
10
Adorável.
Pros:

Gostamos muito do atendimento de todos nos dias que estivemos hospedados, atenciosos e simpáticos. O café da manhã é excelente. O espaço do terraço, academia e mercadinho atende muito bem.

Cons:

Apenas a limpeza do quarto que ficou um dia sem arrumação nos incomodou um pouco.

2026-08-03 • via Nuitee
B
BarkerIn • solo_traveller • gb
6
Pros:

Located close to Avenidad Paulista. Short cab ride to all the main spots. Good food options nearby

Cons:

Rooms were really old. The extra bed was worn out and torn. Bathroom was in bad need of updation.

2026-07-19 • via Nuitee
X
Xiaochang • extended_group • cn
8
物有所值
Pros:

前台服务周到热情。

2026-07-19 • via Nuitee
R
Renata Helena • solo_traveller • br
7
Boa
Pros:

Recepção (alguns)

Cons:

Boa

2026-07-16 • via Nuitee
L
Leticia Machado • family_with_children • br
8
2026-07-09 • via Nuitee
F
Fernando • solo_traveller • br
10
2026-07-05 • via Nuitee
E
Emanuel • couple • br
6
razoável
Pros:

localização

Cons:

acessibilidade desagradável

2026-06-29 • via Nuitee
E
Eder • family_with_children • br
8
2026-06-29 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-06-28 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-06-28 • via Nuitee