Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.64
Numerous mentions of cleanliness issues in rooms.
Service
9.99
Staff was described as friendly and helpful.
Location
9.65
Hotel location praised as excellent.
Room Quality
8.6
Some rooms noted to be in less fresh condition.
Amenities
9.13
Basic amenities are available but lacking in some rooms.
Value for Money
9.59
Value perceived as good based on breakfast options and service.
Food and Beverage
9.64
Breakfast quality and variety positively remarked upon.
Overall Experience
9.99
Overall stay deemed pleasant and satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:21

Property Description

Luxurious Accommodation
Borjomi UnderWood offers air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom. Some units even boast stunning city views and a cozy patio for relaxation.

Exceptional Services
Enjoy a range of services including a 24-hour front desk, babysitting, tour assistance, and airport transfers. Indulge in delicious breakfast options from buffet to à la carte, ensuring a delightful start to your day.

Convenient Location
Located in Borjomi, with the nearest airport being Kutaisi International Airport, the hotel's central location provides easy access to explore the city's attractions. Book your stay at Borjomi UnderWood for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for GEL 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 600 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.99
C
Chris couple at
10
2026-03-13 via Nuitee
C
Chris solo_traveller at
10
2026-03-13 via Nuitee
C
Chris couple us
5
Avoid balcony room
Pros:

Decent location.

Cons:

I stayed in a balcony room. It was hard to enjoy the balcony. It looked out to the corrugated metal rooftops of souvenir vendors. Even worse, there is a cafe next door that blasts American RnB and rap for most of the day. It was hard to enjoy the balcony.

The doors were very thin, you could hear what was happening in the hallway.

There was no way to adjust the heat. I went downstairs and asked if the heat could be turned down and the man said yes, but it didn’t make much difference. I could open the balcony door at night, but during the day the music was too loud.

There was no coffee machine, only instant coffee.

2026-03-11 via Nuitee
C
Chernavin family_with_children ge
10
2026-03-03 via Nuitee
R
Roman solo_traveller cy
8
2026-02-28 via Nuitee
M
Marina couple il
10
2026-02-23 via Nuitee
D
dansk family_with_children us
4
Cons:

Overpriced for the off season (80$/night)

I couldn't sleep properly it was hot

Breakfast was very basic

2026-01-22 via Nuitee
V
Vano couple ge
10
Excellent Value and Top-Level Service
Pros:

The staff is outstanding — such a high level of service is rare in Georgia, even in chain hotels. The room cleanliness is perfect, with daily housekeeping that feels like checking into a brand new room every time. The breakfasts are very tasty, with a wide variety of options to suit all tastes. The location is almost inside Borjomi Park.

No need for many words — highly recommended! Thank you for a wonderful stay. If you come to Borjomi, this is the place to stay!

2026-01-20 via Nuitee
L
LOURDES family_with_children es
8
2026-01-19 via Nuitee
L
Luara solo_traveller us
10
The service is of very high quality
Pros:

Excellent property

2026-01-19 via Nuitee
I
Igor family_with_children ru
8
2026-01-19 via Nuitee
R
Robert couple us
10
Pros:

Great Breakfast buffet

2026-01-19 via Nuitee
T
TATIANA solo_traveller ru
10
Pros:

очень вкусный и обильный ассортиментом завтрак, душевное отношение. Вкусное вино, со своей винодельни, потрясающая кухня. Отелем по запросу предоставлен трансфер из Тбилиси на очень комфортном автомобиле по приемлемой цене и в точно указанное время. Однозначно рекомендую отель

Cons:

нет такого

2026-01-19 via Nuitee
N
Nino family_with_children ge
9
Overall, we spent a nice time.
Pros:

My mother and I are very satisfied with the 5 nights we spent at your hotel. We liked the location, it is close to the central park. The hotel staff is very friendly and helpful. Breakfast is varied, designed for all guests.
The rooms are small and clean. The hotel has free internet.

Cons:

There is no elevator in the hotel, which, in my opinion, should definitely be taken into account, since it should be designed for all categories of vacationers. It would be better if dinner was included in this price, because eating in a restaurant is very expensive.

2026-01-19 via Nuitee
P
Pokanevych family_with_children ua
10
Pros:

гарне розташування отелю, біля парку, хороша та тепла кімната з видом на гори, смачний завтрак,приємний персонал

2026-01-18 via Nuitee
E
Elizaveta couple cy
10
Pros:

Отличный отель, расположенный в паре метров от центрального парка. Чистый и уютный номер, доброжелательная команда и очень вкусная еда в местном ресторане!

2026-01-16 via Nuitee
G
Giacomo family_with_children it
10
Buon hotel vicino al parco
Pros:

Hotel moderno, posizionato vicino al parco, staff gentile e buona colazione

Cons:

Andrebbe sistemato il lavandino

2026-01-12 via Nuitee
O
Oganes couple ru
10
Pros:

Всё очень понравилось хороший номер хоть и маленький ну уютный

2026-01-12 via Nuitee
G
Galichenko family_with_children ge
9
2026-01-11 via Nuitee
E
EKATERINA couple ge
9
2026-01-09 via Nuitee