Nata Ubud

Hotels
8.3 (464 reviews)
Jl Suweta, Bentuyung , Ubud , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Nice views and location
Cons:
Moldy rooms
Poor cleanliness
Misleading advertising

Categories

Cleanliness
6.63
Multiple reviews mentioned dampness, mold, and overall poor cleanliness.
Service
9.1
Staff were described as friendly and helpful in several reviews.
Location
9.14
Guests appreciated the location, with many dining options nearby.
Room Quality
7.59
Some rooms were noted to have issues like mold and ventilation problems.
Amenities
8.62
Good amenities including a pool and dining options, though some were misrepresented.
Value for Money
7.58
Complaints about discrepancies between advertised services and actual offerings affected perceived value.
Food and Beverage
9.13
Breakfast options received positive feedback.
Overall Experience
8.6
Mixed experiences noted, with significant concerns overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:39

Property Description

Luxurious 3-Star Stay in Ubud

Idyllic Setting: Nestled just a short distance from Ubud Palace and Saraswati Temple, Nata Ubud offers a tranquil retreat with a lush garden and inviting terrace.

Comfort and Convenience: Enjoy air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. The 24-hour front desk, tour desk, and free WiFi ensure a seamless stay.

Exquisite Dining and Activities: Indulge in a delicious breakfast spread each morning. Explore the area with ease using the available bike and car hire services, perfect for discovering nearby attractions like Neka Art Museum and Tegallalang Rice Terrace.

Book your stay at Nata Ubud now for an unforgettable experience in Ubud!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 10 years old and over stay for Rp 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 464 reviews
Cleanliness: 6.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 9.13
Overall Experience: 8.6
M
mansi • couple • in
3
Pros:

Very untidy bathrooms with spider webs overall. Damp smell in room everytime.

2026-06-06 • via Nuitee
Y
YINED XIMENA • solo_traveller • co
7
Cons:

The hotel has much sounds, between dogs and others animals. The breaksfast is good but it would be better. Not is bad place.

2026-06-03 • via Nuitee
T
TOMOHIDE • solo_traveller • jp
9
ウブドウ市街郊外で緑見てリラックス。
Pros:

・ウブドゥ王宮脇道を一気にバイクで坂を上り約10分、道路沿いに立地。そのため終始交通音が耳に入る。
・田園風景が広がる立地ではないが、部屋やプールからはイメージするウブドウの立体的な森が一望。
・自分の部屋はグラウンドレベルであったが、見学がてら上った最上階のファミリールームからの景色は広大な緑が一望でバグースの一言。
・プールは森に落ちるインフィニティ感があり絵になっていました。
・周辺は飲食店、やや遠くにコンビニもあり、夕食を頂いた真横のレストランの味は秀逸でした。（自分はカレーを食べました）
・宿の入口(門扉)が一晩中、大きく開かれたままであった。治安がいいってことなのかな。また、一晩中プールを中心にライトアップされており電気代が気になってしまいました。
・シャワーは安定したＨｏｔで気持ちよく浴びることができ、珍しくバスタブにもしっかり湯をはることができ、贅沢に体を伸ばしてリラックスできました。
・値段が結構安価なこともあり、再訪ありです。

Cons:

特に思い出せないが、神経質な方には道路側の音が気になるのではないかな。

2026-05-31 • via Nuitee
E
Eru Wong • solo_traveller • bn
8
Pros:

The view and quite spacious room

2026-05-18 • via Nuitee
R
Rebecca • solo_traveller • au
9
2026-05-15 • via Nuitee
A
Aive • family_with_children • fi
4
Valitettavasti en menisi takaisin..
Pros:

Henkilökunta oli ystävällistä koko vierailun ajan.

Cons:

Valitettavasti kokemuksemme tästä hotellista oli huono. Huoneissa oli voimakas homeen haju ja seinissä näkyi hometta. Huoneemme sijaitsi katutasossa, ja liikenteen äänet kuuluivat sisälle erittäin voimakkaasti – tuntui kuin autot ja mopot ajaisivat aivan sängyn vierestä. Myös hotellin takapihalla olevat kukot pitivät jatkuvasti ääntä, mikä häiritsi erityisesti aamuisin sekä öisin. Hotelli tarjosi meille toista huonetta, mutta valitettavasti se oli vielä huonommassa kunnossa kuin alkuperäinen huone..

Päätimme lopulta lähteä hotellista aikaisemmin kuin oli tarkoitus, mutta valitettavasti hotelli ei suostunut hyvittämään käyttämättä jääneitä öitä.

2026-05-08 • via Nuitee
V
Viktorija • solo_traveller • lt
10
2026-05-07 • via Nuitee
V
Viktorija • solo_traveller • lt
10
2026-04-30 • via Nuitee
G
giovanna • solo_traveller • it
8
Sono stata bene. Era esattamente quello che cercavo. Un posto bello, tranquillo e vicino a ubud. Lá ragazza alla recepti
Pros:

L area della piscina è molto bella. La stanza è bella e spaziosa con una bellissima vista sul giardino tropicale

Cons:

Alcuni piccoli inconvenienti nella puliziacdella stanza

2026-04-28 • via Nuitee
B
brooke • couple • au
7
Pros:

Staff and pool

Cons:

Location wasn’t the best

2026-04-24 • via Nuitee
V
Viktorija • solo_traveller • lt
10
2026-04-19 • via Nuitee
R
Romana • couple • cz
9
2026-04-04 • via Nuitee
C
Cheikh rouhou • couple • au
9
2026-03-21 • via Nuitee
O
Olga • couple • ru
10
2026-03-03 • via Nuitee
S
Saph • solo_traveller • gb
9
Pros:

The bed was so comfortable, pool was gorgeous, staff were friendly and helpful perfect serene escape.

Cons:

Lots of roosters just opposite, a lovely morning call but not so good for a sleep in

2026-02-28 • via Nuitee
V
Vobořilová • family_with_children • cz
8
2026-02-23 • via Nuitee
S
stefan • couple • za
9
2026-01-21 • via Nuitee
R
Rowayda • couple • za
2
Pros:

It was a terrible experience cause for the all the days we stayed there the road in front of the hotel was being tarred. Our shoes got damaged and it was a hell of an inconvenience. The hotel could have credited us for the days based on inconvenience. The room was mouldy and wet and it smelt very stale. Then on the website, I am very disappointed regarding the discrepancy between what was advertised on your website and what was actually provided during my stay.

Your website prominently lists trekking, cycling, and massage services as part of the guest experience — key reasons I chose your hotel, expecting a genuine Ubud experience. However, when I inquired at reception, the staff had no knowledge of these activities, nor were they able to provide any information or contacts to arrange them. I even showed your website listing, and the staff member could only respond that she “did not know.”

Additionally, the advertised massage service was presented as an in-room treatment — not in a spa area, but directly on the guest’s bed. This is far below professional hospitality standards and raises serious hygiene and comfort concerns.

I find this level of misrepresentation troubling. The amenities you promote play a major role in a guest’s booking decision, and advertising services that are unavailable or not up to professional standards constitutes misleading representation.

I kindly request that you review your website content to ensure it accurately reflects what is available to guests, and that you consider compensation or a partial refund for the experience not delivered as advertised.

2026-01-19 • via Nuitee
J
Josefa • couple • au
4
Decepción
Pros:

Esta muy bien ubicado, cerca del centro, y el personal es muy amable.

Cons:

Estaba todo demasiado viejo y sucio, lleno de manchas de humedad por todas partes, el olor a humedad era tan fuerte dentro de la pieza que no se podia dormir. No había ventilación dentro de las habitaciones, ni el baño. Las lamparas de mesita no tenian enchufe, el armazón de la cama estaba roto, y todo el colgante blanco que rodeaba la cama apestaba a humedad. La verdad fue muy decepcionante, y me sabe mal porque el personal era tan amable y tan tierno! Pareciera que es un error de los dueños el mal mantenimiento.

2026-01-19 • via Nuitee
M
Mehmet • extended_group • tr
8
Cons:

Alt kattaki odaların banyolarının havalandırması yok ve nemli ve kokuyor.
Ancak odalar ferah ve büyük .

2026-01-19 • via Nuitee