The Twelve Knights

Hotels
•
Marston's Inns
7.5 (921 reviews)
Margam Road , Port Talbot , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Fishing
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good service
Lovely staff
Nice food
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in rooms
Inconsistent cleanliness

Categories

Cleanliness
6.4
Mixed feedback on cleanliness with some guests mentioning cleanliness issues while others found the rooms clean.
Service
8.4
Staff service received consistently positive feedback for friendliness and attentiveness.
Location
8.4
Great location near key landmarks and amenities, appreciated by guests.
Room Quality
6.7
Varied feedback on room quality, with some guests mentioning outdated rooms and maintenance issues.
Amenities
7.1
Satisfactory amenities with mixed reviews, highlighted gym and pool but lacked spa services.
Value for Money
7.2
Some guests found the hotel to be good value for money, while others felt the services did not justify the price.
Food and Beverage
7.6
Food and beverage services received positive feedback, with a few guests suggesting more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 15:48

Property Description

Convenient Location
Less than 1 mile from the M4 motorway (junction 38), The Twelve Knights is perfectly situated for easy access to major roads. Ideal for travelers looking for a strategic stopover.

Award-Winning Bar and Restaurant
Indulge in the culinary delights at our award-winning bar and restaurant. Experience a blend of traditional pub fare and exquisite dishes, sure to tantalize your taste buds.

Comfortable En Suite Rooms
Relax in one of our 10 spacious and comfortable en suite rooms. Each room is equipped with modern amenities like a TV and tea/coffee making facilities for a cozy stay.

Book your stay at The Twelve Knights now for a delightful blend of comfort, convenience, and culinary excellence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 921 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 6.7
Amenities: 7.1
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 8.2
G
Gavin • couple • gb
7
2026-09-19 • via Nuitee
S
Singh • solo_traveller • gb
4
2026-09-15 • via Nuitee
L
Linden • solo_traveller • gb
2
Pros:

Nothing it was d.irty rundown and the entry after the bar was closed was closed was via a fire escape which was quite hazardous and less mobile people could never have done ot

Cons:

As above we are from Port Talbot and this hotel was always a lovely place such a shame to see it so rundown

2026-09-06 • via Nuitee
F
Fiona • solo_traveller • gb
5
Could be alot better.
Pros:

Friendly staff. Food ok

Cons:

Very basic. Room was dusty and old. Bathroom poor, mouldy and dirty shower curtain, toilet seat didnt fit on toilet, leak from rusty pipe, causing a puddle in the bathroom.

2026-09-06 • via Nuitee
R
Rhian • family_with_children • gb
10
A Wonderful Stay – Fantastic Staff! ⭐⭐⭐⭐⭐
Pros:

We had a lovely stay here and couldn’t fault the service we received from all of the staff.

The housekeeping team in particular went above and beyond to help us. We were attending a wedding that day and they kindly did everything they could to make sure we were able to get into our room early so we could get ready. It made such a difference and we really appreciated how accommodating they were.

Every member of staff we met was incredibly friendly, welcoming and helpful, and they were particularly accommodating towards us as a family with a young child. We were offered help with our pushchair and suitcase, and everyone genuinely seemed happy to assist whenever we needed anything.

Our room was lovely and clean, with plenty of towels and extra pillows available if needed. The housekeeping staff even took the time to show us where the fire exits were in case we returned late, which was such a thoughtful and reassuring touch.

Parking was also really easy and convenient, which made arriving and leaving with a young child much less stressful.

Overall, what really stood out was the exceptional friendliness and kindness of the staff. Nothing seemed like too much trouble, and we felt very well looked after throughout our stay. We would definitely stay here again and would happily recommend it to other families.

2026-09-04 • via Nuitee
S
Stephen • couple • gb
8
Reasonably priced pub accommodation.
Pros:

Warm welcome by landlord who checked us in and showed us to our room. Facilities fine for an overnight stay.

Cons:

Couldn't get TV to work. Reported it to landlord who came up to try and sort it out but unsuccessful.

2026-09-04 • via Nuitee
A
Andrei • solo_traveller • ro
10
2026-09-01 • via Nuitee
S
Sharandeep • family_with_children • gb
1
2026-09-01 • via Nuitee
C
Claudio • couple • ch
8
2026-08-31 • via Nuitee
J
Jamie • couple • gb
5
2026-08-27 • via Nuitee
S
Steve • solo_traveller • gb
10
Twelve knights stay
Pros:

Staff were polite and couldn't do enough

2026-08-25 • via Nuitee
S
Sharon • solo_traveller • gb
8
Cons:

The big giant fan outside room window very noisy

2026-08-22 • via Nuitee
M
Muna • couple • gb
3
It needs improvments and a little face lift {old}
Pros:

location.

Cons:

The TV in the bedroom ,Shawer in bedroom ,Cutlery in bedroom .. Breakfast area ,cob web and dirt round skating board.

2026-08-22 • via Nuitee
F
Flavius Gabriel • solo_traveller • gb
4
Disappointing.
Pros:

Nothing in particular . In fact was a pub with rooms above . Nothing like in the pictures the rooms though

Cons:

The room given was a basic single room quite rudimentary for the money paid also you had to go though the pub to get in and out and after a certain hour you had to use the fire escape to get in and out of the room . Pretty sure not health and safety way of having guest exiting and entering accommodation apart from the emergency procedures .

2026-08-21 • via Nuitee
C
Chris • solo_traveller • gb
3
Avoid.
Pros:

Friendly staff, but thats about it.

Cons:

Landings omit an unpleasant odour. Rooms need a revamp. I ordered a sirloin steak and it was awful.

2026-08-21 • via Nuitee
S
Srikantha • solo_traveller • gb
8
Nice staffs and great location
Pros:

The staffs were very kind and welcoming. They allocated a room as per our request which we are grateful for.

Cons:

There was some dust under the beds but overall the room was clean.

2026-08-15 • via Nuitee
J
Jan • solo_traveller • gb
9
Pros:

It was great for my needs.

2026-08-13 • via Nuitee
B
Bowen • couple • gb
2
2026-08-11 • via Nuitee
K
Kayleigh • couple • gb
4
Wouldn't stay again
Pros:

It was clean and tidy at least

Cons:

Had to order different things as they didn't have want i wanted twice there portions were small microwaved dishes there was flies everywhere the rooms were plain and boring need redecorating abit of colour weird smell

2026-08-10 • via Nuitee
J
Jo • solo_traveller • gb
5
I would not return
Pros:

Food was good and served promptly

Cons:

Rooms could do with a revamp. Clean but run down.
Staff were pleasant but not friendly, senior management did not set a good example to the junior staff.

2026-08-10 • via Nuitee