The Twelve Knights

Hotels
•
Marston's Inns
7.5 (862 reviews)
Margam Road , Port Talbot , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Packed lunches
Non-smoking throughout
Kid meals
Evening entertainment
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good service
Lovely staff
Nice food
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in rooms
Inconsistent cleanliness

Categories

Cleanliness
6.4
Mixed feedback on cleanliness with some guests mentioning cleanliness issues while others found the rooms clean.
Service
8.4
Staff service received consistently positive feedback for friendliness and attentiveness.
Location
8.4
Great location near key landmarks and amenities, appreciated by guests.
Room Quality
6.7
Varied feedback on room quality, with some guests mentioning outdated rooms and maintenance issues.
Amenities
7.1
Satisfactory amenities with mixed reviews, highlighted gym and pool but lacked spa services.
Value for Money
7.2
Some guests found the hotel to be good value for money, while others felt the services did not justify the price.
Food and Beverage
7.6
Food and beverage services received positive feedback, with a few guests suggesting more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 15:48

Property Description

Convenient Location
Less than 1 mile from the M4 motorway (junction 38), The Twelve Knights is perfectly situated for easy access to major roads. Ideal for travelers looking for a strategic stopover.

Award-Winning Bar and Restaurant
Indulge in the culinary delights at our award-winning bar and restaurant. Experience a blend of traditional pub fare and exquisite dishes, sure to tantalize your taste buds.

Comfortable En Suite Rooms
Relax in one of our 10 spacious and comfortable en suite rooms. Each room is equipped with modern amenities like a TV and tea/coffee making facilities for a cozy stay.

Book your stay at The Twelve Knights now for a delightful blend of comfort, convenience, and culinary excellence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 862 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 6.7
Amenities: 7.1
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 8.2
P
Paul • solo_traveller • gb
6
2026-04-18 • via Nuitee
Y
Yolanda • solo_traveller • nl
6
Je krijgt waarvoor je betaalt
Pros:

Personeel was vriendelijk

Cons:

Heel klein, oncomfortabel bed (een twijfelaar)
De kamer had uitzicht op Tata steel
Versleten indruk zoals het behang en de kitranden
Ontbijt was wat karig. Ondanks de ontbijtkaart en geboekt inclusief ontbijt was er geen extra keuze uit bijvoorbeeld toast of jam. Kregen alleen thee of koffie bij ontbijt aangeboden geen jus d'orange oid

2026-04-17 • via Nuitee
A
Asad • family_with_children • gb
4
2026-04-14 • via Nuitee
M
Martin • family_with_children • gb
9
Pros:

Welcome by manageress and staff member and also the breakfast staff.

Cons:

The kitchen ventilation unit outside the window.

2026-04-11 • via Nuitee
• solo_traveller • gb
7
2026-04-10 • via Nuitee
N
Noel • solo_traveller • ie
8
Pros:

Nice hotel, comfortable bed. Good location. Friendly

Cons:

Tv didn't work in my room

2026-04-09 • via Nuitee
E
Elizabeth • family_with_children • gb
5
Pros:

Staff and food were great. No issues at all there.
Very welcoming and pleasant

Cons:

It badly needs an overhaul. Very tired and dated.
The heating pipes were red hot and we baked at night. Curtains were hanging off the hooks but they did fix it as soon as we mentioned it and the roller blind was coming off the roll with no string to roll it back up so we had to leave it down.

2026-04-09 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

Really friendly staff, very helpful

2026-04-08 • via Nuitee
T
tracey • family_with_children • gb
9
Pros:

Great place to stay. Great price, food and drinks were reasonable.

2026-04-07 • via Nuitee
M
Mark • couple • gb
10
Pros:

The room was lovely and clean with a very comfortable bed and a massive bathroom

2026-04-07 • via Nuitee
J
Jason • family_with_children • gb
5
Pros:

Staff were brilliant, are toulet flush was briken so the kind lady gave us a free breakfast

Cons:

The staff

2026-04-06 • via Nuitee
M
Mark • family_with_children • gb
8
2026-04-03 • via Nuitee
R
Richard • couple • gb
7
2026-03-31 • via Nuitee
M
Mark • couple • gb
8
2026-03-30 • via Nuitee
G
Guillet • family_with_children • fr
6
2026-03-27 • via Nuitee
I
Israel • family_with_children • gb
7
2026-03-27 • via Nuitee
B
Billot • solo_traveller • gb
8
Pros:

Staff were very nice and informative! Room was clean.

Cons:

Its an older room so something are a bit run down but its great for the price.

2026-03-26 • via Nuitee
P
PKad • family_with_children • pl
8
Dobry na weekend.
Pros:

Przyjazna obsługa i szybkie zameldowanie. W obiekcie znajduje się pub więc możesz pójść coś wypić i zjeść. Czystość pokoi i łazienek jest dobra. Łóżka wygodne, a pościel czysta. Dobra lokalizacja na weekendowy wypoczynek. W pokoju nie słychać hałasu z pubu. Kotary dobrze zaciemniaja pokój. Śniadanie pyszne z dużym wyborem opcji z menu.

Cons:

Tylko drobiazgi wynikające z tego, iż obiekt ma już swoje lata. Dywan był szary i dość ponury, kurz na lampie. Problematyczna obsługa spłuczki w toalecie.

2026-03-20 • via Nuitee
W
WILLIAM • extended_group • gb
3
Pros:

There were no hot meals available for guests

Cons:

The staff had to be searched for

2026-03-16 • via Nuitee
L
Ludvík • couple • cz
8
2026-03-10 • via Nuitee