Sonesta Simply Suites Houston – NASA Clear Lake

Hotels
Sonesta Hotels
7.7 (529 reviews)
2737 Bay Area Boulevard , Webster , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Price
Room size
Cons:
Cleanliness
Staff service
Construction noise

Categories

Cleanliness
5.85
The room was clean except the couch which was stained, but found mice droppings.
Service
7.32
Staff was not friendly or understanding, especially during issues with construction.
Location
8.85
Good location close to NASA, which was appreciated.
Room Quality
6.81
Room size was good, but there were issues with odor and cleanliness.
Amenities
8.33
Primarily affected by construction and some limited access.
Value for Money
7.8
Price was reasonable but not reflective of the current conditions.
Food and Beverage
8.84
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.82
Experience affected by construction and other issues, but had good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Convenient Location
Located across from the University of Houston - Clear Lake and near the NASA Johnson Space Center, Sonesta Simply Suites Houston – NASA Clear Lake offers a prime location for both business and leisure travelers.

Spacious Suites with Fully Equipped Kitchens
Enjoy the comfort of spacious suites equipped with fully functional kitchens, perfect for preparing meals during your stay. Stay connected with free high-speed internet access available in every suite.

Fitness Center and Nearby Activities
Take advantage of the on-site fitness center or explore the array of activities in the area. Whether it's fishing at Clear Lake or exploring downtown Houston, there's something for every guest to enjoy.

Book your stay at Sonesta Simply Suites Houston – NASA Clear Lake for a convenient and comfortable experience.

Important information:

ou must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights, $150 for all longer stays". A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 529 reviews
Cleanliness: 5.85
Service: 7.32
Location: 8.85
Room Quality: 6.81
Amenities: 8.33
Value for Money: 7.8
Food and Beverage: 8.84
Overall Experience: 7.82
M
mohammad couple us
10
2026-03-31 via Nuitee
D
Doi solo_traveller jp
8
2026-03-30 via Nuitee
B
Billie family_with_children us
10
2026-03-21 via Nuitee
C
Campbell couple us
10
Pros:

This property is clean & smells great! The staff is nice.

Cons:

The price changes & it’s a little too expensive.

2026-03-19 via Nuitee
S
Sanchez couple us
10
2026-03-11 via Nuitee
J
joseph couple us
1
Scam, they did the bait and switch with the payment
Pros:

The do the bait and switch I was quoted a price and was charged $50 extra. There was no one at the check out in the morning

Cons:

Over charged $50

2026-03-09 via Nuitee
J
joseph couple us
1
Terrible
Pros:

They over charged me $50

Cons:

They over charged me $60

2026-03-07 via Nuitee
C
Craig family_with_children us
7
2026-03-06 via Nuitee
V
Vivian couple us
10
2026-03-02 via Nuitee
V
Vivian couple us
10
2026-03-02 via Nuitee
S
Scott family_with_children us
10
2026-02-27 via Nuitee
D
Dakota couple us
2
2026-02-25 via Nuitee
R
Ray couple us
10
Great place for a quick stay
2026-02-22 via Nuitee
W
Wildchild33 family_with_children us
7
2026-02-13 via Nuitee
A
Ayana couple us
10
2026-02-11 via Nuitee
A
Ann loraine solo_traveller ph
9
2026-01-29 via Nuitee
S
Sarantis solo_traveller us
2
Not a place I’d ever care to return to.
Pros:

The size of the room.

Cons:

So many things. I’ll list a few:

-The smell when walking through the hallway, just past the front desk was a combination of a musty mildew or mold, marijuana, and a faint hint of expired something.
-The room i stayed in had a trash bin filled with trash and food left from the previous occupant that also smelled bad.
-Just about anything in the room with metal was rusty and generally unclean. The dust in the room was almost immediately noticed by my occasional fits of allergic reactions (coughing, sneezing).
-The phones didn’t work, the dresser drawer wouldn’t stay closed, and the sink stopper in the bathroom didn’t work. Because of that I couldn’t drain the sink. I called to complain and they just said someone would be there to fix it in the morning. So no bathroom sink. Then the toilet wouldn’t flush, no plunger in sight. I just kept flushing and after the 7th time it worked.
-The AC seemed to be motion activated so if it didn’t sense movement for a time, it would reset to a temp I didn’t want. That made my stay uncomfortable.
-This next one was probably on me, but apparently the hotel was an “extended stay” so with only staying 2 nights, the room didn’t qualify for housekeeping. I have been to extended stays and they would only clean and refresh the room once a week if you were staying a week, but the shorter stays had daily cleans. It was just annoying to have to take out the trash and go get new towels and such. That’s kind of supposed to be the expected perk when staying in a hotel, or so I thought until staying here.
-Lastly, I spotted a baby cockroach scurrying on the kitchen counter and disappeared under the coffee maker. I’m shocked that this place was considered “3 stars” online.
-Also, even though the staff were friendly, one of them I spoke to was pretty unconcerned with my experience. She didn’t really mind that I was clearly unhappy. Not rude, just not hospitable which is essential in the hotel business.

2026-01-25 via Nuitee
C
Cory family_with_children us
4
Under heavy construction, not very understanding. Good location
Pros:

The room was clean except the couch which was stained. The location was close to NASA. After the remodel it could be an above average hotel

Cons:

The hotel was under heavy construction and we were not aware until check in. The staff wasnt very friendly or understanding considering the circumstances. The couch in the room was old and had a lot of stains and we found mice droppings in the fold out

2026-01-21 via Nuitee
R
Rubyn couple us
8
I won't stay again because of the dogs. Other than that, no problem.
Cons:

No dog's, people want to relax

2026-01-20 via Nuitee
J
Jeneen couple us
3
Not comfortable at all
Pros:

I was very disappointed bugs, crawling roaches. Actually, I even switch rooms and still had a problem with roaches in the shower on the shower curtain. The toilet did not flush in the room. Did I switch to her it just was a bad experience they were doing some painting and I understand trying to upgrade it but it is ridiculous. The bug infestation, overall the first night I did not get any sleep because the bugs were on the nightstand and the lamp that was on the next to the bed

Cons:

Bug infestation no help with it switched rooms they don’t check the toilets a razor blade was left on top of the icebox paint was on the floor

2026-01-20 via Nuitee