Facilities

Full-service spa
Fitness facilities
Free beach shuttle
Arcade/game room
Health club
Clubhouse
Boat tours on site
Parasailing on site
Free WiFi
Swimming pool
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Spacious room
Cons:
Expensive food
Noise disturbances
Inconvenient location

Categories

Cleanliness
8.95
Several reviews mention cleanliness positively; generally consistent with hotel standards.
Service
9.45
Staff were described as friendly and accommodating, with some mentions of excellent service during incidents.
Location
8.45
Location was convenient for some attractions but noted as far from city activities.
Room Quality
8.95
Rooms were described as spacious and clean, with no major complaints.
Amenities
8.95
Guests enjoyed pool and beach facilities but noted some limitations on hours.
Value for Money
8.45
Food pricing was criticized, deemed expensive for quality received.
Food and Beverage
7.95
Food quality in some instances was poorly rated, such as cold meals; some positive mentions as well.
Overall Experience
9.25
Overall positive sentiment with enjoyment during stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Spa and Leisure Activities
Indulge in massages, body treatments, and facials at the on-site spa. Enjoy a round of golf or relax on the private beach for the ultimate pampering experience.

Dining and Refreshments
Choose from multiple dining options including 3 restaurants, a coffee shop, and various bars. Treat yourself to buffet breakfasts and 24-hour room service, offering convenience and variety.

Luxurious Accommodation
Experience comfort in one of the 348 guestrooms with fireplaces, premium bedding, and private balconies. Stay connected with complimentary wireless internet access and unwind in deep soaking bathtubs.

Immerse yourself in luxury and relaxation at JA The Resort - JA Lake View. Book now for an unforgettable stay in Dubai.

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 2001 reviews
Cleanliness: 8.95
Service: 9.45
Location: 8.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 9.25
L
Lipe • couple • be
10
2026-02-13 • via Nuitee
D
Dineke • family_with_children • ro
9
2026-02-10 • via Nuitee
T
Tudor • solo_traveller • md
10
2026-01-25 • via Nuitee
F
Fiona Sun • family_with_children • cn
10
Pros:

非常满意，安静干净

Cons:

没有不满意的

2026-01-23 • via Nuitee
N
Natalia • extended_group • py
10
2026-01-21 • via Nuitee
E
Elena • family_with_children • gb
10
Great experience, highly recommended
Pros:

Everything great, very nice staff, great food, great amenities

Cons:

Nothing

2026-01-21 • via Nuitee
S
Saeed • family_with_children • ae
10
2026-01-19 • via Nuitee
مريم • family_with_children • ae
10
كانت جميله ورائعه وقضينا وقتا ممتعا
Pros:

المكان جميل ويضم مرافق متنوعه وكثيره المسابح والغرف نظيفه جدا

2026-01-19 • via Nuitee
S
Safa • family_with_children • de
2
Disappointing stay – unhygienic conditions, poor hospitality, slow emergency response for my injured child, and extremel
Pros:

The facilities are nice, but the stay was disappointing due to poor hospitality.

Cons:

Unacceptable Hygiene: We found a large nail inside the toilet, which is extremely unhygienic and shocking.

Lack of Basic Hospitality: We checked in late, and not a single gesture of hospitality was offered. In this extreme heat, no water was provided upon arrival, which is very disappointing and not in line with expected standards.

Inadequate Medical Assistance: My son was bleeding, and I requested a first aid kit. The response was slow and unprepared. They didn’t even have a waterproof plaster, despite us staying at a beachfront property where such items are essential.

Unprofessional Staff Behavior: One of your security team members was extremely rude to my children and to me. His tone, body language, and inappropriate staring. I have his name and you are free to call for details.

2026-01-19 • via Nuitee
D
Dimitrios • family_with_children • ae
1
No great experience, hospitality element of the hotel very poor
Cons:

I have asked for early check in and for the options provided on the booking (dinner for 225) but I was informed that this is not applicable as I had to stay for 3 nights minimum.
They told me that room will be available at 15:00 while everyone else got the room around 14:15 when I moved to the room the bed for my kids wasn’t ready and no bathroom amenities.
When I asked for the bed they told me I’m sorry we are very busy we will bring it later.
We had to wait for the buggy over 15min to take us back to the room and at the property there was a dead snake that the driver thought that it was a point for the people that they wanted to see so he stopped the buggy for everyone to see despite the fact that some people have phobia with this.

2026-01-19 • via Nuitee
A
Abdelaziz Mohammed • family_with_children • ae
5
2026-01-19 • via Nuitee
H
Hammad • family_with_children • ae
7
2026-01-19 • via Nuitee
A
Abdulla • family_with_children • ae
6
2026-01-19 • via Nuitee
لطيفة • family_with_children • ae
3
المرافق والخدمه مقبوله تحتاج تحسين
Pros:

حوض السباحة

Cons:

تسجيل الدخول اخذ وقت طويل - عند دخول الغرفه العاملون كانوا ينظفون الغرفه لم تكن جاهزه - الفوط كانت قديمه جداً ولايوجد ماء كافي - الاستقبال لايعرف الرد طلب مني النزول حتى يرد على سؤالي

2026-01-19 • via Nuitee
F
Faisal • family_with_children • qa
1
2026-01-19 • via Nuitee
M
Muhammad • family_with_children • ae
10
2026-01-19 • via Nuitee
J
Jesús • solo_traveller • de
8
2026-01-19 • via Nuitee
S
Saqia • family_with_children • ae
9
2026-01-19 • via Nuitee
M
Mohammed • family_with_children • ae
10
It's was good everything's but only activity for the kids was less and ,if additional splash park mo
Pros:

Everything was good 👍. I am so appreciate from your teams, they are make our days with delicious birthday cake of my husband. Thank you so much.🎂

Cons:

Everything was good 👍.

2026-01-19 • via Nuitee
A
Abdulla • family_with_children • ae
1
2026-01-19 • via Nuitee