JA Lake View Hotel, Dubai

Hotels
JA The Resort. Exit No 13 Sheikh Zayed Road. Mina Jebel Ali , Dubai , ae

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Spacious room
Cons:
Expensive food
Noise disturbances
Inconvenient location

Categories

Cleanliness
8.95
Several reviews mention cleanliness positively; generally consistent with hotel standards.
Service
9.45
Staff were described as friendly and accommodating, with some mentions of excellent service during incidents.
Location
8.45
Location was convenient for some attractions but noted as far from city activities.
Room Quality
8.95
Rooms were described as spacious and clean, with no major complaints.
Amenities
8.95
Guests enjoyed pool and beach facilities but noted some limitations on hours.
Value for Money
8.45
Food pricing was criticized, deemed expensive for quality received.
Food and Beverage
7.95
Food quality in some instances was poorly rated, such as cold meals; some positive mentions as well.
Overall Experience
9.25
Overall positive sentiment with enjoyment during stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Experience the epitome of luxury at JA The Resort - JA Lake View Hotel, Dubai, where paradise meets comfort.

Unparalleled Amenities
Dive into relaxation with our stunning outdoor swimming pool and private beach area, or recharge at our full-service fitness centre surrounded by scenic gardens.

Culinary Delights
Savor exquisite dishes from our diverse menu featuring Chinese, Indian, and Italian cuisine. Enjoy breakfast options that cater to every palate, ensuring a delightful start to your day.

Endless Entertainment
Engage in a variety of activities with billiards, table tennis, and squash at your fingertips. Our dedicated kids' club ensures fun for the little ones as you unwind in style.

Indulge in a transformative getaway and book your stay with us today!

Important information:

Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

The credit card used at the time of booking must be presented upon check-in. If the guest is unable to provide the same credit card, full payment will be required at check-in. Please note that third-party credit card payments are not accepted.

JA Resorts & Hotels will send payment link on registered email address depending on the cancelation policy of the booking, to fill in the credit card details for advance payment. Guests are requested to validate their credit card and make payment through payment link received from the hotel.

Please be informed that the water park has height restrictions for children for safety purposes. Minimum height 39 in. All children between 39 in – 47 in must be supervised by an adult.

Please note that outside food and drinks are strictly not permitted within JA The Resort premises, with the only exception of baby food.
Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.
Please note that all Special Requests are subject to availability and additional charges may apply.

As part of our festive celebrations, the following dining experiences are compulsory for all guests:

New Year’s Eve Dinner – 31st December
AED 2,000 per adult (12 years and above) AED 1,000 per child (6 – 11.99 years)

These charges will be payable at the property upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

Cleanliness: 8.95
Service: 9.45
Location: 8.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 9.25
S
Saeed family_with_children ae
8
2026-08-29 via Nuitee
T
Tigran couple am
10
2026-08-27 via Nuitee
T
Tarashankar family_with_children ae
10
Great Experience - Will return...
Pros:

I have stayed JA Beach hotel & JA Palm Tree many times - but I was pleasantly surprised by my experience at JA Lake View.

The staff at reception (I think her name is Jenisha) was very professional and welcoming - she upgraded us to a better room with pool / fountain view. The female supervisor at the reception was also very proactive, helpful & warm.

All the housekeeping staff were professional, friendly & warm.

All the staff at 81 were brilliant - including Munna, Thiri & Kabil - it was inspiring to see their work ethic & the way they went the extra mile. There was also a female supervisor at 81 (Indian or Sri Lankan) who managed the impatient large dinner crowd on Saturday night very, very well.

Wilson at Sports Cafe was proactive, warm, welcoming, swift & brilliant !
Irushi at Sports Cafe was warm & welcoming as well !
Karam at Sports Cafe & La Fontana was also very professional !

All the staff helping with car valet parking were brilliant, professional, proactive & welcoming.

Cons:

I did not like taking the stairs up & down to the golf carts so I used my car to go back and forth from Lake View to the restaurants & pools at Palm Tree & Beach Hotel and back - that said, engaging with the security staff at the entrance barrier gates of both Lake View & Beach hotel felt like a frustrating interrogation every time.

2026-08-25 via Nuitee
N
Nouf family_with_children ae
8
2026-08-23 via Nuitee
A
Alaa family_with_children ae
10
2026-08-16 via Nuitee
J
Joe couple gb
4
2026-08-16 via Nuitee
S
Saeed family_with_children ae
6
2026-08-15 via Nuitee
T
Tasabieh family_with_children ae
10
2026-08-15 via Nuitee
E
emani couple ae
10
Pros:

so quite

Cons:

the location and the service

2026-08-14 via Nuitee
H
hamidreza family_with_children ae
4
Overall, our stay was disappointing and did not meet our expectations, especially considering the high price.
Pros:

The staff is very friendly and helpful
The hotel has a beautiful view and green space

Cons:

Unfortunately, our experience at this hotel was quite disappointing.

The location is far from the main attractions and shopping areas, and there are very limited options nearby for buying food, groceries, or basic necessities. The hotel does not have a supermarket or even a small shop where guests can purchase essential items. The nearest places to buy food or other necessities are quite far away, which was very inconvenient, especially for a family.

Considering the facilities and services provided, I also found the hotel quite expensive and not good value for money.

Another disappointing issue was the hotel’s policy regarding basic items. We simply needed an empty plate, but we were told that we would have to pay an extra charge for it. After speaking with the staff, they agreed not to charge us that time, but we were told that if we requested another plate, we would be charged. I found this unreasonable and disappointing for a hotel.

The swimming pool was also not clean and clearly needed better maintenance.

The room itself was very small, and unfortunately, the floor was extremely dirty. When we opened the extra bed, it had clearly not been cleaned beforehand. The sheets had food particles and hair on them, which was very unpleasant and unacceptable.

Overall, the hotel is quite far from everything, the cleanliness was below expectations, and the facilities did not justify the price. I would not consider this hotel good value for money, especially for families.
The hotel also only has one restaurant, with a very limited menu and not many food choices. The prices were extremely high, especially considering the location of the hotel and the limited alternatives available nearby. Because there were almost no other options around the hotel, guests were basically forced to either pay the hotel’s expensive food prices or travel a considerable distance just to find more affordable food. I found this very inconvenient and unfair.

2026-08-14 via Nuitee
A
Ali family_with_children us
10
2026-08-13 via Nuitee
S
Salim family_with_children om
10
Amazing moment we spend
Pros:

Staff was very friendly supported

Cons:

Nothing all things was pedrect

2026-08-13 via Nuitee
S
Sergei couple ru
10
2026-08-12 via Nuitee
H
Hamad family_with_children ae
10
2026-08-09 via Nuitee
N
Naif extended_group ae
10
Pros:

المكان حلوو ونظيف وينفع للعوائل والاطفال خاصه لانه في انشطه كثيره .. للامانه يوم واحد لايكفي ..

2026-08-09 via Nuitee
U
Um Zayed family_with_children ae
10
2026-08-08 via Nuitee
U
Um Zayed family_with_children ae
10
2026-08-08 via Nuitee
E
Elie couple ae
10
2026-08-07 via Nuitee
G
Graeme solo_traveller ae
8
2026-08-07 via Nuitee
H
Hanan Salem couple ae
10
2026-08-07 via Nuitee