Hotel Infinity

Hotels
7.5 (22 reviews)
Avenida Circunvalación Número 105 , Tequesquitengo , mx

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great views
Friendly service
Clean pool
Cons:
Noise disturbances
Cleanliness issues
Limited food options

Categories

Cleanliness
5.25
Multiple reviews indicated issues with cleanliness and maintenance.
Service
9.25
Positive mentions of friendly service and assistance from staff.
Location
8.25
Great views and proximity to the lake were positively noted.
Room Quality
6.25
Issues with room conditions and noise were highlighted, indicating a need for improvement.
Amenities
7.75
Amenities were decent but with some areas needing better maintenance.
Value for Money
8.25
Value perceived as good in context of facilities and service.
Food and Beverage
7.25
Breakfast was enjoyed, but limited vegetarian options were mentioned.
Overall Experience
7.75
Overall experience was mostly positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:00

Property Description

Luxurious Lakeside Retreat

Unwind in Comfort: Hotel Infinity provides air-conditioned rooms with cable TV, wardrobes, and private bathrooms, ensuring a comfortable stay for guests.

Serenity in Nature: Surrounded by extensive gardens and just a short walk from the picturesque Tequesquitengo Lagoon, guests can immerse themselves in the beauty of the natural surroundings.

Convenient Location: With easy access to both Cuernavaca and central Tequesquitengo, Hotel Infinity offers the perfect blend of tranquility and convenience for your getaway.

Ready to experience the perfect lakeside escape? Book your stay at Hotel Infinity now.

Important information:

Please note that the property does not have access to Tequesquitengo Lagoon but offers panoramic views.

The property does not features elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 22 reviews
Cleanliness: 5.25
Service: 9.25
Location: 8.25
Room Quality: 6.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.75
O
Olivares couple mx
8
Pros:

Que x las fechas el hotel y la alberca solo fueron para nosotras 😀

Cons:

Todo bien

2026-03-21 via Nuitee
A
Andres couple mx
8
2026-02-08 via Nuitee
R
Rocio couple mx
9
Placentera
Pros:

La vista desde la habitación, increíble... Todo muy limpio y bien en general. El desayuno estuvo muy rico y la atención también muy amable.

Cons:

Sólo dos detalles: Cuando llegamos nos molestó que unos huéspedes estuvieron toda la tarde en la piscina con música a muy alto volumen, y tuvimos que llamar a la administración para pedir que le bajaran. Otro detalle es que, como vegetarianos, en el restaurante no tuvimos muchas opciones para la comida y tuvimos que salir a comer en otro lugar.

2026-01-20 via Nuitee
M
Martinez couple mx
8
Cons:

No tienen vigilancia y tiene poco mantenimiento

2025-11-27 via Nuitee
S
Sofia couple mx
8
2025-11-17 via Nuitee
R
Romero solo_traveller mx
1
Cons:

Esta sucio, descuidado, huele a fosa en la noche, la habitación te la entregan sucia, la regadera llena de pelos, definitivamente asqueroso

2025-11-03 via Nuitee
E
Enrique family_with_children mx
10
Bien
Cons:

Se que el clima es caluroso , en lo particular yo estoy acostumbrado a bañarme con agua fría...mi familia no, podrían poner más atención a eso por favor...para que el agua de la regadera al menos salga tibia

2025-09-30 via Nuitee
Z
Zárate couple mx
8
Pros:

la vista

Cons:

al hotel le falta mantenimiento y luz

2025-08-25 via Nuitee
S
Siu Hong couple cr
8
Buen lugar pero no es como las fotos
Pros:

La piscina y el trato del personal, nos dejaron quedarnos un rato más en la piscina sin costo alguno. Si quieres hacer un late check out tiene un costo de $300 pesos hasta las 6:00pm

Cons:

El ruido del aire acondicionado y la habitación de al lado hicieron una fiesta hasta tarde y nunca bajaron él volumen no pudimos descansar y los del hotel no hicieron nada. Las instalaciones están un poco descuidadas.

2025-08-11 via Nuitee
O
Oscar couple mx
10
Buen lugar para descansar y estar cerca del lago.
Pros:

Limpieza de la alberca y en general de las instalaciones.

Cons:

Baños pequeños.

2025-07-31 via Nuitee
I
Irving Arturo family_with_children mx
9
Pros:

Ubicación y sus chilaquiles

2025-07-27 via Nuitee
L
Lucio young couple mx
7
Good
2025-03-03 via Nuitee
M
M solo traveller mx
5
Passable
2025-02-04 via Nuitee
A
Aleksandr young couple ru
5
Passable
Pros:

Clean

Cons:

The price is very high for Monday and Tuesday

2024-12-05 via Nuitee
L
Lucio solo traveller br
7
Good accommodation option, for a little above the price for what it offers.
Pros:

The hotel is very well located, has excellent landscaping and the view of the lake is breathtaking.
The rooms are spacious, comfortable and well ventilated.
The pool is very well maintained and in an excellent position, with an infinity edge overlooking the lake.
Waking up to the sound of birds singing was one of the highlights of the trip.

Cons:

The cable TV controls didn't work properly. I couldn't use them.
The shower hose didn't seal, which made it difficult to take a shower.
The air conditioning was very noisy, to the point that I had to turn it off to sleep. Luckily the night was cool and there were no mosquitoes, so I was able to sleep with the window open.
The restaurant, although well located, leaves something to be desired in terms of the quality of the food.

2024-09-23 via Nuitee
A
Albertogutierrez_1 with friends mx
7
Good
2024-04-22 via Nuitee
L
Luis young couple mx
7
Good
2024-02-18 via Nuitee
E
Ernesto young couple mx
6
Very unfortunate and uncomfortable experience
Pros:

Location

Cons:

Internet didn’t work
Tv didn’t work
Staff didn’t care
No one answered the phone

2023-12-31 via Nuitee
O
Omar young couple mx
9
Superb
2023-12-11 via Nuitee
J
Judith family with young children ca
9
Superb
2023-12-10 via Nuitee