Hotel Cerezo

Hotels
7.3 (284 reviews)
Taito-ku Negishi 2-6-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Cashless payment available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Screens / Barriers between staff and guests for safety
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dirty facilities
Small rooms
Limited breakfast variety

Categories

Cleanliness
6.63
Some reviews mentioned cleanliness issues such as yellow stains on walls and lack of room cleaning during stay.
Service
8.1
The staff was described as friendly and helpful in several reviews.
Location
7.64
Location praised for proximity to transport but noted as being less desirable in some aspects.
Room Quality
7.09
Rooms were described as comfortable but some reviews noted they were small or had issues like hard beds.
Amenities
8.12
Amenities ranked positively with some reviews highlighting the breakfast and staff attention.
Value for Money
7.08
Mixed sentiments about value for money, especially considering room size and cleanliness.
Food and Beverage
6.63
Breakfast quality received some negative feedback regarding lack of variety.
Overall Experience
7.1
General satisfaction expressed, but issues raised about various categories influenced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:34

Property Description

Convenient Location
Hotel Cerezo, just a 3-minute walk from Uguisudani Station North Exit, offers a prime location for easy access to transportation and nearby attractions. Guests can explore Tokyo effortlessly.

Comfortable Accommodation
Enjoy a relaxing stay in guest rooms featuring a sofa, private bathroom, flat-screen TV, and refrigerator. The hotel ensures a comfortable experience with free WiFi and free toiletries provided.

Convenient Amenities
With a 24-hour front desk, on-site drinks vending machine, and nearby supermarket and convenience store, guests have everything they need at their fingertips. Plus, late check-out at 12:00 noon allows for a leisurely departure.

Experience convenience and comfort at Hotel Cerezo - book your stay now for a memorable Tokyo getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 284 reviews
Cleanliness: 6.63
Service: 8.1
Location: 7.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 7.1
Y
yoav • couple • il
3
Cons:

We booked by mistake a smoking room for 2 nights. We entered the room and realized we can’t sleep in there as we don’t smoke and the smell was significant. We asked the hotel to change our room to a regular room but they refused. We asked to at least get a refund for the second night, and they refused as well.
However, the person in the reception was super nice and helped us navigate.

2026-04-17 • via Nuitee
C
Ching Yao • couple • tw
7
2026-04-17 • via Nuitee
N
Nao • solo_traveller • jp
9
2026-04-17 • via Nuitee
P
Patricia Carolina • couple • hn
8
Pros:

Ubicación y justo por el precio

Cons:

Desayuno, pero es entendible ya que es desayuno típico de Japón el cual es completamente diferente al occidental

2026-04-17 • via Nuitee
L
Laxman • family_with_children • lk
9
2026-04-16 • via Nuitee
H
Harri • solo_traveller • fi
8
NIPPORI
Pros:

Edullinen, hyvä sijainti, ajoi asiansa, aamupala halutessa. Vaikka ihan radan vieressä ei melu häirinnyt

Cons:

Aulassa ei juurikaan oleskelutilaa.

2026-04-13 • via Nuitee
A
Amanda • family_with_children • us
9
staff was excellent, location was great, close to the train station
Pros:

Location and ammenities on the property

Cons:

wish i could open the window

2026-04-11 • via Nuitee
N
Ni wayan • family_with_children • id
9
2026-04-11 • via Nuitee
P
Phuong • family_with_children • au
6
2026-04-10 • via Nuitee
N
nagan • solo_traveller • au
8
More than just an amazing location
Pros:

Very close to station but couldn't hear the trains. Very close to amazing supermarkets and eateries. Staff are very friendly and helpful. Drinks available at reception. Go for a walk at night. It's a lovely area. Walk to Ueno park. Don't take the train. Only 20 minutes. Getting to Haneda was easy. Train to Hamamatsucho then the monorail

Cons:

Bed was a bit on the hard side. Stove was an option but we had no pan. Nobody carries a pan on holiday. Fridge was off when we arrived. We switched it on

2026-04-10 • via Nuitee
S
Shota • solo_traveller • jp
5
2026-04-06 • via Nuitee
X
XINLIN • extended_group • tw
8
2026-04-06 • via Nuitee
P
Paulino • extended_group • do
4
Bad stay, dont do it.
Pros:

Location

Cons:

Bad breakfast
Property looked gloomy, dark and dirty
Bathroom VERY SMALL and ugly
Elevator very tiny and closes fast and hard.

2026-04-04 • via Nuitee
A
Aricia • family_with_children • de
1
Bitte nicht Buchen!!!
Pros:

Ich hatte ein Dach über dem Kopf.

Cons:

Falsche Fotos, Dreckige Zimmer, Kaputte Steckdosenleisten, Badewannen und Spülbecken, nicht Isolierte Fenster, durchgelegenen Matratzen, dünne Türen und Wände.
Nach dem Schock des Zustandes konnte ich die Nacht nicht schlafen da das Zimmer direkt an der Bahnstrecke war, die Wasserhähne getropft haben und auch die Nachbarn auf dem Flur Fangen gespielt haben und Nachts baden und Duschen gegangen sind (was man alles Live mitverfolgen konnte).

Nach der Frage eines Zimmerwechsels alleine schon wegen der Kaputten Wasserhähne die den Badezimmerboden unter Wasser setzten, bekam ich die Antwort, das Haus wäre halt alt, da kann das mal passieren. Ich solle bitte 2 Stunden warten und dann kommt jemand und schaut sich das an. Auf das dreckige Zimmer wurde nicht eingegangen.

Nach 2 Stunden war immer noch niemand da, aber ich bekomme kurz vor Aufbruch einen Anruf, das man ab Nachmittag ein anderes Zimmer für mich hätte.

Dieses war weniger Laut, da es sich auf der rückseite des Hauses befand, aber genauso dreckig und Kaputt. Beim ersten Mal duschen ist mir der Duschschlauch abgefallen. Das Fenster hab ich auch nicht auf bekommen da die Dichtung kaputt war. Rückenschmerzen habe ich danke den Sprungfedern des Bettes die sich in meinem Körper gebohrt haben nun auch.
Immerhin war die Steckdosen Leiste diesmal in der Wand und ich konnte meine geräte laden...

Also, nicht empfehlenswert. Keine Ahnung warum das Haus so gute Bewertungen hat. Vielleicht bewertet es sich selbst.
Hat mein Vertrauen in Booking.com auch geschwächt und ich kann jetzt nach nichts mehr unter 8 Sternen und über Tausend Bewertungen Ausschau halten.
Hätte ich noch Geld in meiner Reise Kasse gehabt, wäre ich nach der ersten Nacht abgereist.

2026-04-02 • via Nuitee
耀宗 • couple • tw
7
2026-04-01 • via Nuitee
A
Ashley • couple • us
8
Nice!
Pros:

My partner and I stayed here from March 20th to March 26th in a full bed room. We arrived late at night, and although there was no one at the front desk, the self check-in machine was very easy to use, which made the process smooth and stress-free.
When we entered the room, we were pleasantly surprised by how spacious it was. We know that many hotel rooms in Tokyo tend to be quite small, so this was something we really appreciated.
The location is excellent! It’s very close to a station on the Yamanote Line, and there are many great local restaurants nearby. There’s also a Don Quijote and a McDonald’s about a 6-minute walk away, which was super convenient.
The staff was always very friendly and helpful, which made our stay even more enjoyable. The hotel offers breakfast, but we didn’t get a chance to try it since we usually left early in the mornings.
Includes pajamas and basic amenities at the front desk , which was a nice touch. You receive a key card for access, and everything felt very secure. At first, I was a bit worried about booking because I couldn’t find exact photos of the room type we chose, but after emailing the hotel, they kindly sent us pictures, which reassured us a lot. The room also has a small kitchenette with a sink, some dishes, and a mini fridge, which was extremely useful during our stay. In the hallways, there are microwaves and an ice machine available as well.
Overall, I would definitely stay here again. It’s quiet, comfortable, and very conveniently located near the train station. The price is really good too. You pay what you get.

Cons:

The bathroom is quite small, but this is common in Japan, so it was understandable. We’re just more used to larger bathrooms. The bed was a bit uncomfortable, but we were still able to rest well. The hotel is near train tracks, but surprisingly, the noise was very minimal.

2026-03-26 • via Nuitee
• couple • fr
5
Cons:

Les équipements étaient assez vieillissants et l'hôtel est à côté des voies du métro mais bien situé par rapport aux transports en commun. Le personnel nous a gentiment replacé dans une chambre plus à l'écart des voies lorsque nous leur avons demandé.

2026-03-26 • via Nuitee
D
Devashish Maheshwari • couple • in
7
2026-03-24 • via Nuitee
M
MIRIAM • extended_group • be
10
Allez voir mes autres commentaires
Pros:

Vu le nombre de séjours que nous y avons effectué, je n'ai plus envie de répondre que tout est parfait, ça devrait finir par se savoir

2026-03-24 • via Nuitee
E
Edgardo • couple • us
9
Pros:

Location is good for hanging out and getting what you need at all times of day (breakfast, supplies, food and drinks). The train is nearby. There is a coin laundry in walking distance. It is at a busy location but away from all the noise.

Cons:

It is an older building.

2026-03-23 • via Nuitee