Red Roof Inn Houston - Brookhollow

Great place

if i could give this place 0 stars i would!!
i do not reccomend staying here. my friend i checked in and they charged us a $20 fee for an early check in that wasn’t stated anywhere in any written policy on hotel.com nor on the property. secondly, the cleanliness, staff, and infrastructure of this place is very poor.
our first room we stayed in was infested with roaches.. they were crawling out of the 4 corners in the walls and we had to shake out our stuff because there were roaches in our luggage. both baby ones and HUGE ones.. there was also stains that resembled blood on the floor… our second room that they claimed was “clean” also had roaches and we had to spend $20 worth of spray to ward them off just to go to sleep for the night. there was roaches coming from the air vent. why am i paying to stay somewhere where i have to play pest control? besides that the sheets in our second room has cigarette holes and stains along with the hairdryer on the wall having literal mold growing on it… the fridge in the second room was also dirty…
regarding infrastructure, the bathroom in the first room was deplorable. the bathtub was cracked and there was sloppy paint jobs all over it to cover up the fact it was broken. the “pool” was disgusting and looked like it hadn’t been cleaned the whole season. also if you stay in room 209, they literally painted over a LIVE roach and it’s STILL on the wall!! gross!!
to top it off, when we asked for a refund the front desk lady refused

Went for Swim Thick and stayed in room 322. Toilet required multiple flushes but still a good room and price!

I enjoy my stay at the Red Roof Inn…Staff was very pleasant and accommodating!!! I went to be front desk so may times for assistance from needing a lighter to rubber bands and even help tiring my swim suit top and staff was very helpful!!!!… Hotel was clean and quiet to my surprise, wasn’t update to date with modeling bye very much so clean and intact ..:I will definitely stay there again !!

I am requesting a full refund as the property was unacceptable. I had a very poor experience, which forced me to leave and secure accommodations at another hotel.

One night only. Check-in was easy. Hall was a bit musty but clean. Room was clean. Good shower with towels. Quiet even near highway. Good stay for price

Everything

It’s worth staying a few nights

Good stay

Roaches and bedbug hotel

This property was roach infested. I changed wrong twice and still dealt with roaches all night long. The staff was accommodating as far as changing in my room, but I was stuck there because I had already paid very disturbing the amount of roaches. I have a small child so it was very inconvenient.

Evere

4 stars

When I came to check in there was problems and attitudes with the people at the front desk just wasn't pleasant experience.

terrible experience

Quiet and peaceful

This location was perfect right off US 290, but the hotel felt like I was staying in the hood. I was very uncomfortable being there and the young lady at the front desk has a freaking attitude. Felt like I was staying in a third world country. Never coming back to this location ever again unless you're born and raised in the ghetto

The hotel did not have any power.

Reserve the room on line, paid for the one night and when I got there the hotel had no electricity, just drove an hour 1/2 to get there just to find out that all reservations were canceled. Now having trouble getting my refund back.

They had no power. So no check in