Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in pool and room maintenance
Small and outdated wellness area

Categories

Cleanliness
8
Concerns about cleanliness mentioned in multiple reviews, specifically regarding the swimming pool and maintenance issues.
Service
9.5
Multiple mentions of friendly and attentive staff, providing excellent service overall.
Location
9.5
The hotel is well-located near the Rhine and within walking distance to city attractions, receiving positive feedback.
Room Quality
9
Rooms are well-equipped but noted to have some maintenance issues, requiring refreshing.
Amenities
8.5
Wellness area considered too small and outdated, affecting overall amenity satisfaction.
Value for Money
9
While some reviews mention high prices, positive experiences balance out the perceived value.
Food and Beverage
9.5
Breakfast and dining experiences rated highly with extensive offerings.
Overall Experience
9
Overall positive experience with some noted shortcomings in maintenance and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:23

Property Description

Luxurious Accommodation: The Hyatt Regency Mainz offers elegant rooms with stunning views of the River Rhine. Each room is equipped with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Spa and Wellness: Guests have complimentary access to the Club Olympus Fitness Centre, complete with a sauna, steam room, hot tub, and gym. Indulge in a variety of massages and spa treatments for the ultimate relaxation experience.

Culinary Delights: Experience gourmet cuisine at the Bellpepper restaurant and unwind with cocktails at the stylish M-Lounge. During the summer, guests can enjoy the beautiful Malakoff Garden and Rheintöchter Terrasse.

Book now for a luxurious stay at the Hyatt Regency Mainz, where comfort and sophistication meet to create an unforgettable experience.

Important information:

Please contact the property via telephone or email after booking, if you are traveling with children.

Please also note that due to a change in the credit card terminals, authorization for credit card payments, as well as the payments themselves, now require a PIN number. Please have your PIN number ready when checking in.

When booking [9] rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Fri, Jan 16, 2026 until Thu, Dec 31, 2026
Spa/wellness center is closed from 2026-12-31 until 2026-01-16
Sauna is closed from 2026-12-31 until 2026-01-16
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-01-16

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2667 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
C
christopher • solo_traveller • de
8
👍
Pros:

Fast alles wie immer

Cons:

Spa Bereich war nicht fertig und finde nicht gut sichtbar bei Buchung das zur Zeit renoviert wird

2026-04-16 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-04-14 • via Nuitee
M
Martin • family_with_children • ch
8
2026-04-13 • via Nuitee
A
Anne • couple • lu
9
2026-04-12 • via Nuitee
F
Felix • solo_traveller • us
9
2026-04-11 • via Nuitee
W
WUNDERLICH • couple • fr
9
Hôtel très bien situé avec de belles prestations
Pros:

Hôtel très bien situé
Très bon petit déjeuner et très bon dîner (un peu cher)

Cons:

Rien

2026-04-11 • via Nuitee
S
Susanne • couple • de
8
2026-04-11 • via Nuitee
R
Robert • couple • ch
10
Pros:

Wunderbares Frühstück und schöne Aussicht.

Cons:

Spa war leider im Umbau.

2026-04-10 • via Nuitee
K
Kirstin • family_with_children • de
8
2026-04-10 • via Nuitee
C
Claudia • couple • de
8
Schönes Hotel für Kurztrip nach Mainz
Pros:

Super Lage am Rheinufer, Altstadt sehr nah , gut zu Fuß zu erreichen

Cons:

Wellness Bereich geschlossen ein Preisnachlass oder Goodie wäre angebracht gewesen
War vor 2 Jahren schon einmal hier zu Gast , damals mit Wellness Bereich - bin letztlich auch deshalb wieder gekommen…

2026-04-10 • via Nuitee
P
Philippe • couple • ch
8
2026-04-07 • via Nuitee
E
Elisabeth • family_with_children • de
9
Perfekte Übernachtung
Pros:

Moderne und geschmackvolle Ausstattung,
tolle Aussicht auf den Rhein, ruhige Lage
Sehr gutes Frühstücksbuffet mit leckeren Salaten

Cons:

Wellness Bereich wegen Renovierung nicht zugänglich, sehr schade

2026-04-07 • via Nuitee
E
eduard • couple • nl
10
Personeel was erg vriendelijk
Pros:

Alles was perfect

Cons:

Niets

2026-04-06 • via Nuitee
A
Aleksandra • solo_traveller • de
10
Perfekt. Komme wieder
Pros:

Nette Personal, sauber, bequem

Cons:

-

2026-04-03 • via Nuitee
B
Birgit • couple • de
7
Schönes Haus in toller Lage mit kleinen Mängeln
Pros:

Tolle Lage, direkt am Rhein.
Zimmer war ok, aber auch nichts außergewöhnliches.

Cons:

Bei der Sauberkeit ist Luft nach oben. Wir hatten das reklamiert und uns wurden die Kosten für das Parkhaus erlassen.

2026-04-02 • via Nuitee
P
Pascal • couple • ch
8
2026-03-31 • via Nuitee
U
Ute • couple • de
9
Sehr gutes Hotel, wir kommen gerne wieder.
Pros:

Sehr gutes Frühstücksbuffet, sonntags sogar bis 12 Uhr, das hat man selten :)

Cons:

Teure Parkgarage

2026-03-30 • via Nuitee
L
Leone • family_with_children • it
1
2026-03-30 • via Nuitee
G
George Dr med • family_with_children • de
9
Pros:

Die Lage und Blick auf den Rhein

Cons:

Schwimmbad und Sauna Spa geschlossen

2026-03-30 • via Nuitee
D
Detlev • couple • de
5
War O.k., bis auf die Zimmersusstattung
Pros:

Die Lage, Personal

Cons:

Die Zimmer sind in die Jahre gekommen und renovierungsbedürftig

2026-03-30 • via Nuitee