Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in pool and room maintenance
Small and outdated wellness area

Categories

Cleanliness
8
Concerns about cleanliness mentioned in multiple reviews, specifically regarding the swimming pool and maintenance issues.
Service
9.5
Multiple mentions of friendly and attentive staff, providing excellent service overall.
Location
9.5
The hotel is well-located near the Rhine and within walking distance to city attractions, receiving positive feedback.
Room Quality
9
Rooms are well-equipped but noted to have some maintenance issues, requiring refreshing.
Amenities
8.5
Wellness area considered too small and outdated, affecting overall amenity satisfaction.
Value for Money
9
While some reviews mention high prices, positive experiences balance out the perceived value.
Food and Beverage
9.5
Breakfast and dining experiences rated highly with extensive offerings.
Overall Experience
9
Overall positive experience with some noted shortcomings in maintenance and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:23

Property Description

Luxurious Accommodation: The Hyatt Regency Mainz offers elegant rooms with stunning views of the River Rhine. Each room is equipped with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Spa and Wellness: Guests have complimentary access to the Club Olympus Fitness Centre, complete with a sauna, steam room, hot tub, and gym. Indulge in a variety of massages and spa treatments for the ultimate relaxation experience.

Culinary Delights: Experience gourmet cuisine at the Bellpepper restaurant and unwind with cocktails at the stylish M-Lounge. During the summer, guests can enjoy the beautiful Malakoff Garden and Rheintöchter Terrasse.

Book now for a luxurious stay at the Hyatt Regency Mainz, where comfort and sophistication meet to create an unforgettable experience.

Important information:

Please contact the property via telephone or email after booking, if you are traveling with children.

Please also note that due to a change in the credit card terminals, authorization for credit card payments, as well as the payments themselves, now require a PIN number. Please have your PIN number ready when checking in.

When booking [9] rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Fri, Jan 16, 2026 until Thu, Dec 31, 2026
Spa/wellness center is closed from 2026-12-31 until 2026-01-16
Sauna is closed from 2026-12-31 until 2026-01-16
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-01-16

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2667 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
E
Eray couple de
10
2026-03-06 via Nuitee
P
Poľašková extended_group sk
8
2026-03-04 via Nuitee
M
Milena extended_group de
8
Pros:

Die Lage ist direkt am Rhein. Da lässt es sich sehr gut spazieren gehen. Das Frühstück war sehr vielfältig. Im Foyer gibt es kostenlos Wasser und Süßigkeiten. In der Bar lässt es sich gut verweilen mit leckeren Cocktails.

Cons:

Der Spa Bereich ist aktuell komplett geschlossen. Leider gab es diese Information nicht im Vorfeld. Wir haben jedoch einen Getränke Gutschein erhalten als kleinen Trost.

2026-03-02 via Nuitee
H
Hanno solo_traveller de
10
2026-03-02 via Nuitee
N
nicole couple de
9
2026-03-01 via Nuitee
J
Jutta couple pt
10
Sehr freundliches Personal, super Lage , sehr komfortabel.
Pros:

Die Lage ist traumhaft. Besser geht nicht!

Cons:

Das Frühstück war “ nur” okay. Klagen auf hohem Niveau, könnte aber besser sein. Die Auswahl an frischem Obst war bescheiden( aber es ist auch Winter)Der Preis war für dieses Frühstück zu hoch.

2026-02-28 via Nuitee
L
Lisa Marie couple de
10
Wochenendtrip, super Zentrumsnah, tolle Service
Pros:

Zentrale Lage, toller Service

2026-02-28 via Nuitee
T
Thomas solo_traveller de
8
2026-02-27 via Nuitee
A
Adrie solo_traveller nl
8
Cons:

Kamer veel te warm en geen mogelijkheid om raam open te zetten

2026-02-27 via Nuitee
M
Martin solo_traveller pl
9
2026-02-27 via Nuitee
F
Frank couple cr
8
2026-02-26 via Nuitee
C
Cedric extended_group ch
9
2026-02-26 via Nuitee
T
Tinefy couple de
10
2026-02-24 via Nuitee
H
Hornuf solo_traveller be
9
2026-02-24 via Nuitee
I
Ingo couple de
8
Preis/Leistung passt, Frühstück mit über 30€ zu teuer
Pros:

liegt wunderschön am Rhein, Innenstadt fussläufig

Cons:

Ist halt in den 1980 stehengeblieben, Zimmerausstattung doch recht spiessig

2026-02-24 via Nuitee
K
Konstanze extended_group de
9
alles sehr gut.
Pros:

gut per S-Bahn vom Frankfurter Flughafen aus zu erreichen. tolle zentrale Lage. Sehr gute Ausstattung.

Cons:

Laute Musik an einem der beiden Abende aus einem Restaurant unterhalb des Zimmers.

2026-02-23 via Nuitee
T
Tamara family_with_children de
6
2026-02-23 via Nuitee
O
Onno couple de
7
2026-02-23 via Nuitee
F
Fabian family_with_children de
7
Cons:

Ein Hinweis darauf, dass Sauna und Spar gesperrt sind, wäre vor der Buchung nett gewesen

2026-02-22 via Nuitee
S
Stephan solo_traveller de
10
Ich komme gern wieder
Pros:

Lage, Lage, Lage - einfach phantastisch

Cons:

Entfällt

2026-02-14 via Nuitee