Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues in pool and room maintenance
Small and outdated wellness area

Categories

Cleanliness
8
Concerns about cleanliness mentioned in multiple reviews, specifically regarding the swimming pool and maintenance issues.
Service
9.5
Multiple mentions of friendly and attentive staff, providing excellent service overall.
Location
9.5
The hotel is well-located near the Rhine and within walking distance to city attractions, receiving positive feedback.
Room Quality
9
Rooms are well-equipped but noted to have some maintenance issues, requiring refreshing.
Amenities
8.5
Wellness area considered too small and outdated, affecting overall amenity satisfaction.
Value for Money
9
While some reviews mention high prices, positive experiences balance out the perceived value.
Food and Beverage
9.5
Breakfast and dining experiences rated highly with extensive offerings.
Overall Experience
9
Overall positive experience with some noted shortcomings in maintenance and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:23

Property Description

Luxurious Accommodation: The Hyatt Regency Mainz offers elegant rooms with stunning views of the River Rhine. Each room is equipped with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Spa and Wellness: Guests have complimentary access to the Club Olympus Fitness Centre, complete with a sauna, steam room, hot tub, and gym. Indulge in a variety of massages and spa treatments for the ultimate relaxation experience.

Culinary Delights: Experience gourmet cuisine at the Bellpepper restaurant and unwind with cocktails at the stylish M-Lounge. During the summer, guests can enjoy the beautiful Malakoff Garden and Rheintöchter Terrasse.

Book now for a luxurious stay at the Hyatt Regency Mainz, where comfort and sophistication meet to create an unforgettable experience.

Important information:

Please contact the property via telephone or email after booking, if you are traveling with children.

Please also note that due to a change in the credit card terminals, authorization for credit card payments, as well as the payments themselves, now require a PIN number. Please have your PIN number ready when checking in.

When booking [9] rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Fri, Jan 16, 2026 until Thu, Dec 31, 2026
Spa/wellness center is closed from 2026-12-31 until 2026-01-16
Sauna is closed from 2026-12-31 until 2026-01-16
Hot tub/jacuzzi is closed from 2026-12-31 until 2026-01-16
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2891 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
A
Andreas • couple • de
10
Toller ungetrübter außergewöhnlicher Aufenthalt
Pros:

Besonderen Dank an die außerordentlich freundlichen Mitarbeiterin an der Rezeption, die am 4. August uns zunächst gegen zwölf und dann gegen 15:00 Uhr eingecheckt haben. Die Möglichkeit, die Fahrräder sicher unterzubringen und in der Tiefgarage zu platzieren, hat uns ebenfalls sehr gut gefallen. Zu guter letzt müssen wir das Zimmer (301) besonders hervorheben - klasse.
Super Frühstück- auch hier muss man die Freundlichkeit ihrer Mitarbeiter noch einmal hervorheben.

Cons:

Anmerkung positiver Natur:

Uns hat alles ungetrübt gefallen und auch am Abend im Restaurant geschmeckt. Ebenfalls klasse Service und prima Weinempfehlungen.

Der Spabereich war noch im Renovierung Modus. In unserem Vor-Aufenthalt konnten wir diesen bereits genießen. Wir wollten nur hervorheben, dass dies auch ein Highlight des Hotels ist. Wir freuen uns schon, wenn dieser wieder eröffnet wird.
Und war natürlich bewusst, dass dieser aktuell renoviert wird.

2026-08-05 • via Nuitee
J
Johannes Werner • solo_traveller • de
8
Pros:

Die leichtigkeit der Abläufe

Cons:

Nix

2026-08-05 • via Nuitee
T
Trudpert • couple • de
9
2026-08-05 • via Nuitee
A
Artur • family_with_children • pl
10
excellent
Pros:

Room was perfect, clean and big with an amazing view. Breakfast was one of the best we ever had. The service was very professional and helpful. The location is perfect.

2026-08-05 • via Nuitee
T
Torsten • extended_group • de
10
Pros:

Ein perfekter Aufenthalt, mit Rheinblick und einem sehr schönen Zimmer.
Eine tolle Lobby wo wir unsere Coktails genießen konnten.

2026-08-05 • via Nuitee
H
Holger Kai • solo_traveller • it
9
2026-08-04 • via Nuitee
N
Norbert • couple • de
8
Pros:

Die Lage

2026-08-04 • via Nuitee
T
Torsten • couple • de
9
2026-08-03 • via Nuitee
L
laurent • couple • fr
10
Magnifique endroit
Pros:

Un moment unique durant notre voyage sur les rives du Rhin.

2026-08-03 • via Nuitee
F
Ferdinando • extended_group • it
9
Pros:

colazione pulizia camera vista

Cons:

servizi: area spa e wellness non usufruibili.

2026-08-03 • via Nuitee
M
Marco Polo • solo_traveller • de
5
2026-08-03 • via Nuitee
S
Shijie • couple • de
9
2026-08-02 • via Nuitee
L
Laurent • solo_traveller • lu
9
Sehr sehr angenehmes Ambiente, sehr sauber, freundlich, einladend, sehr schöne Lage.
Pros:

Lage Top, direkt am Rhein

Cons:

Minibar nicht ausgestattet

2026-08-02 • via Nuitee
P
Philipp Puhl-Reichen • couple • ch
10
Wie immer einfach Toll
Pros:

Der Service und auch alle anderen Annehmlichkeiten. Es ist alles Jahre wieder schön unsere Hochzeitsnacht d zu verbringen.

Cons:

Leider waren Daunenkissen. Ich habe aber vorgängig vergessen meine Allergie zu melden

2026-08-02 • via Nuitee
M
Maik • couple • de
9
2026-07-23 • via Nuitee
E
Eichelberger • solo_traveller • de
9
2026-07-22 • via Nuitee
Ángel • couple • fr
10
2026-07-22 • via Nuitee
H
Horst • solo_traveller • de
9
Super Lage zum Erkunden von Mainz
Pros:

Schöne Lage am Rhein, kurze Wege zu Dom und Altstadt, komfortables Zimmer mit sehr großem Schrankangebot, sehr freundliches Personal

2026-07-21 • via Nuitee
M
Markus • couple • ch
5
Sag es mal so viel bezahlt und wenig bekommen
Pros:

Die Lage war wirklich ausgezeichnet

Cons:

Das Hotel ist wirklich in die Jahre gekommen. Die Zimmer sind nicht so auf dem aktuellen Stand.

2026-07-21 • via Nuitee
J
Joseph • couple • us
10
2026-07-20 • via Nuitee