The Hotel Zags Portland

Hotels
9 (1995 reviews)
515 Southwest Clay Street , Portland , US
+1 855-523-6914

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Nice amenities
Cons:
High parking fee
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
8.5
Clean for the most part but mentioned a few cleanliness issues.
Service
9.5
Staff were friendly and helpful, providing recommendations and great assistance.
Location
9.5
Described as fantastic and convenient, with great views.
Room Quality
9
Rooms were comfortable with some charm.
Amenities
9.5
Facilities like games and a nice dining area were appreciated.
Value for Money
8.5
Parking fees were considered high; however, overall value was decent.
Food and Beverage
8
Breakfast quality and options were rated low; could improve.
Overall Experience
9.5
Overall enjoyed the stay with minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:02

Property Description

Modern Rooms with Amenities
The Hotel Zags Portland offers modern guest rooms with a work desk, small fridge, and coffee-making facilities. Relax in front of a flat-screen HD cable TV in the comfort of your room.

Local Art and 24-Hour Concierge
Immerse yourself in the vibrant local art scene with over 500 pieces displayed throughout the hotel. Need assistance? The 24-hour concierge service is there to help you make the most of your stay.

Onsite Dining and Nearby Attractions
Indulge in a culinary journey at Zags Restaurant & Patio, serving delectable dishes inspired by French and Italian Rivera cuisine. Explore the nearby Waterfront Park or visit the Rock Bottom Restaurant and Brewery just a short walk away.

Book your stay at The Hotel Zags Portland for a memorable experience in downtown Portland.

Important information:

Please Note: There is a USD 30 daily amenity fee to be collected at the property, which will include the following:

Complimentary rentals from the Gear Shed

Complimentary S'mores hour nightly 7-8PM

Complimentary Wireless Internet throughout the hotel

Unlimited play on our free-play arcade games

A library of board games for the whole family to enjoy

Day passes to 24 Hour Fitness, located one block away

Unlimited phone calls within the U.S.

24-Hour concierge services

Complimentary in-room coffee, tea, and water available by request.

Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1995 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
Martine • family_with_children • lu
10
2026-10-14 • via Nuitee
K
Kristina • couple • us
5
Pros:

Friendly and professional staff.

Cons:

Very dirty cleaning, the bathroom was terrible, unfortunately. Downtown at night gets sketchy.

2026-10-13 • via Nuitee
A
Alice • solo_traveller • us
10
2026-10-12 • via Nuitee
L
Linda • couple • us
10
Oz made the stay even better with his humor and friendliness!
Pros:

The atmosphere, originality, and I’ve never seen a hotel where you can have FREE use of everything from bikes, kayaks, gameboys,scooters, to even a guitar! Even a free arcade!

2026-10-12 • via Nuitee
V
Valerie • couple • fr
8
2026-10-11 • via Nuitee
L
Laura • solo_traveller • us
10
I would recommend my friends to stay here and I will definitely come back
Pros:

Lots of activities plus the game room

Cons:

I couldn’t access the building from the side only from the front even with my room key.

2026-10-10 • via Nuitee
R
Robyn • solo_traveller • au
10
Fabulous hotel for singles and families. Lovely decor and amenities
Pros:

Great sized rooms, bar and outdoor area was fantastic. Super friendly staff.

2026-10-10 • via Nuitee
A
Andres • couple • us
3
2026-10-10 • via Nuitee
N
Nonzwakazi • couple • us
8
Pros:

Excellent

2026-10-10 • via Nuitee
K
Karen • extended_group • us
10
2026-10-08 • via Nuitee
R
Ramakrishna • solo_traveller • us
8
It was a very good experience staying for a night
Pros:

Room is very clean and comfortable.

Cons:

None

2026-10-08 • via Nuitee
K
Kay • solo_traveller • us
3
2026-10-08 • via Nuitee
P
Proctor • couple • us
7
2026-10-08 • via Nuitee
M
maddalena • solo_traveller • it
9
ottima struttura per un soggiorno a Portland, molto accogliente e gradevole personale molto gentile e competente
Pros:

struttura molto bella , personale estremamente gentile Ristorante e Bar e eccezionali

Cons:

doccia poco funzionale e vecchia

2026-09-19 • via Nuitee
T
Tracy • family_with_children • us
7
2026-09-19 • via Nuitee
A
Andreas • couple • no
9
2026-09-18 • via Nuitee
Ş. Gülbin • solo_traveller • tr
9
Gayet memnunum a
Pros:

Kahvaltı yeterliydi Memnunum

Cons:

Klima sesi çoktu ve ses izolasyonu daha iyi olabilir

2026-09-17 • via Nuitee
L
Lina • couple • us
6
Bed is comfortable but we could hear next room conversation and more, walls are thin, so bring earplugs. Breakfast was m
Pros:

The free old arcade gane and the cleanliness

Cons:

The thin walls and the breakfast

2026-09-17 • via Nuitee
A
Aimee • couple • us
7
Hotel with extras for families or young adults
Pros:

Easy to access and good price

Cons:

S’mores end at 8

2026-09-14 • via Nuitee
P
Pėrez Reyes • solo_traveller • mx
10
Trató exelente
Pros:

El trató del personal es increíblemente amable, se ponen a tú disposición en todo momento.

Cons:

El espejo del baño ya no estaba en las mejores condiciones.

2026-09-12 • via Nuitee