The Hotel Zags Portland

Hotels
9 (1995 reviews)
515 Southwest Clay Street , Portland , US
+1 855-523-6914

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Nice amenities
Cons:
High parking fee
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
8.5
Clean for the most part but mentioned a few cleanliness issues.
Service
9.5
Staff were friendly and helpful, providing recommendations and great assistance.
Location
9.5
Described as fantastic and convenient, with great views.
Room Quality
9
Rooms were comfortable with some charm.
Amenities
9.5
Facilities like games and a nice dining area were appreciated.
Value for Money
8.5
Parking fees were considered high; however, overall value was decent.
Food and Beverage
8
Breakfast quality and options were rated low; could improve.
Overall Experience
9.5
Overall enjoyed the stay with minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:02

Property Description

Modern Rooms with Amenities
The Hotel Zags Portland offers modern guest rooms with a work desk, small fridge, and coffee-making facilities. Relax in front of a flat-screen HD cable TV in the comfort of your room.

Local Art and 24-Hour Concierge
Immerse yourself in the vibrant local art scene with over 500 pieces displayed throughout the hotel. Need assistance? The 24-hour concierge service is there to help you make the most of your stay.

Onsite Dining and Nearby Attractions
Indulge in a culinary journey at Zags Restaurant & Patio, serving delectable dishes inspired by French and Italian Rivera cuisine. Explore the nearby Waterfront Park or visit the Rock Bottom Restaurant and Brewery just a short walk away.

Book your stay at The Hotel Zags Portland for a memorable experience in downtown Portland.

Important information:

Please Note: There is a USD 30 daily amenity fee to be collected at the property, which will include the following:

Complimentary rentals from the Gear Shed

Complimentary S'mores hour nightly 7-8PM

Complimentary Wireless Internet throughout the hotel

Unlimited play on our free-play arcade games

A library of board games for the whole family to enjoy

Day passes to 24 Hour Fitness, located one block away

Unlimited phone calls within the U.S.

24-Hour concierge services

Complimentary in-room coffee, tea, and water available by request.

Please contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1995 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
T
Tracy • family_with_children • us
7
2026-09-19 • via Nuitee
M
maddalena • solo_traveller • it
9
ottima struttura per un soggiorno a Portland, molto accogliente e gradevole personale molto gentile e competente
Pros:

struttura molto bella , personale estremamente gentile Ristorante e Bar e eccezionali

Cons:

doccia poco funzionale e vecchia

2026-09-19 • via Nuitee
A
Andreas • couple • no
9
2026-09-18 • via Nuitee
Ş. Gülbin • solo_traveller • tr
9
Gayet memnunum a
Pros:

Kahvaltı yeterliydi Memnunum

Cons:

Klima sesi çoktu ve ses izolasyonu daha iyi olabilir

2026-09-17 • via Nuitee
L
Lina • couple • us
6
Bed is comfortable but we could hear next room conversation and more, walls are thin, so bring earplugs. Breakfast was m
Pros:

The free old arcade gane and the cleanliness

Cons:

The thin walls and the breakfast

2026-09-17 • via Nuitee
A
Aimee • couple • us
7
Hotel with extras for families or young adults
Pros:

Easy to access and good price

Cons:

S’mores end at 8

2026-09-14 • via Nuitee
P
Pėrez Reyes • solo_traveller • mx
10
Trató exelente
Pros:

El trató del personal es increíblemente amable, se ponen a tú disposición en todo momento.

Cons:

El espejo del baño ya no estaba en las mejores condiciones.

2026-09-12 • via Nuitee
J
Jeffrey • solo_traveller • us
7
2026-09-12 • via Nuitee
A
alessandra • couple • it
8
2026-09-12 • via Nuitee
M
Margherita • solo_traveller • it
10
2026-09-11 • via Nuitee
Z
Zara • solo_traveller • us
1
I felt unsafe and uncomfortable and unwelcomed during my stay. The person who checked me in also lied to me about someth
Pros:

Bed was clean.

Cons:

Two of the staff members especially one who checked me in. They was extremely defensive for no reason and truly scared me and made me feel uncomfortable and unsafe

2026-09-09 • via Nuitee
L
Lisa • couple • us
10
Very relaxing and peaceful.
Pros:

I loved how kind the staff was and super knowledgeable about what the hotel has to offer. I felt very welcomed from the minute I walked into the building.

Cons:

The variety of activities there is that you don’t see at other hotels.

2026-09-09 • via Nuitee
M
maeve short • solo_traveller • us
10
Pros:

The gear library, the free arcade, the shuffleboard and all the games, and the party room, and the fires on the patio...so good

Cons:

The lights on the patio had a terrible electric whine that the excessive volume level of current top 40s music blasting through the speakers could not drown out.

2026-09-07 • via Nuitee
W
Wang • solo_traveller • tw
10
2026-09-07 • via Nuitee
B
Brandon • solo_traveller • us
10
Pros:

Vibes

Cons:

Location

2026-09-07 • via Nuitee
R
Robert • couple • us
10
Great overall experience if you want to get a taste of what the city of Portland is like.
Pros:

I liked the location of the hotel. It was near some food spots and a convenience store 5 minutes away that my spouse and I visited during our stay. After check-in, we were informed about s'mores and live music, which my spouse and I enjoyed. My spouse and I went to some food carts late at night that were about 5-10 minutes from the hotel. It was a very nicely kept, clean hotel with friendly staff all around.

Cons:

The only thing that could have been better was the view from the room, but that is to be expected when getting a hotel in the city.

2026-09-03 • via Nuitee
S
Sara • solo_traveller • us
10
2026-09-03 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

The hotel is modern with a youthful feeling. The staff were very friendly and helpful.

Cons:

The breakfasts weren't great.

2026-09-02 • via Nuitee
P
Paolo • couple • it
9
Parcheggio molto caro
Pros:

Buon albergo in centrro

Cons:

Parcheggio per 24 ore 60 dollari

2026-08-31 • via Nuitee
A
Angela • couple • us
5
Pros:

It was very pretty outside

Cons:

The room wasn’t very clean at all. There was hair in the bathroom and a very suspicious stain on the sheets it was late at night when I noticed so I didn’t bring it up but I wasn’t able to use the sheets due to their condition.

2026-08-31 • via Nuitee