Quality Inn & Suites Mount Pleasant

Hotels
•
Quality Inn
7.1 (123 reviews)
1200 East Baker Street , Mount Pleasant , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Private parking
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Review Highlights

Pros:
Friendly, helpful staff
Reasonable/excellent price (good value)
Convenient location near restaurants and shopping
Several guests found beds comfortable
Some reports of good/acceptable breakfast
Cons:
Musty, moist rooms and signs of poor maintenance (possible mold)
Roaches reported by at least one guest
Breakfast often cold or limited in selection
Old/noisy mattresses
Slippery shower floors (safety concern)
Missing amenities (no blow dryer), stained towels, humid rooms
Incident of fire alarm being pulled and slow reset

Categories

Cleanliness
4
Multiple guests reported musty, moist-smelling rooms, mold-like patching in tubs, visible roach sightings and generally poor room maintenance, leading to a low cleanliness rating.
Service
9.2
Staff consistently described as friendly, helpful and welcoming; several reviews explicitly praised excellent/very friendly staff and good service.
Location
8.8
Location near restaurants and shopping was repeatedly mentioned positively and considered convenient by guests.
Room Quality
5.8
Mixed room quality: some clean rooms and comfortable beds reported, but others noted old/noisy mattresses, humidity issues and stained linens.
Amenities
5.6
Amenities were inconsistent—complaints about slippery shower floors, lack of blow dryer, humid rooms and a damp fridge, though basic A/C and dispenser coffee were available.
Value for Money
9
Several guests noted reasonable or excellent pricing and felt the hotel offered good value for the rate paid.
Food and Beverage
4.6
Breakfast opinions were mixed but leaned negative overall: multiple reports of cold/limited selection and poor quality, though a few guests found it acceptable or good.
Overall Experience
9.8
Overall experience skewed positive for many due to friendly staff, good price and convenient location despite significant cleanliness and maintenance concerns noted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Centrally Located Hotel in Mount Pleasant

Convenient Room Amenities: Each room at the Quality Inn & Suites comes equipped with a coffee maker, refrigerator, microwave, and a flat-screen TV. Upgrade to a suite for added luxury with hot tubs, whirlpool bathtubs, and sofa sleepers available upon request.

Business and Leisure Features: Stay connected with free Wi-Fi and take advantage of the on-site business center, meeting room, and access to copy and fax services. Enjoy leisure time in the game room, and keep your wardrobe fresh with on-site laundry facilities.

Pet-Friendly with Extra Perks: This pet-friendly hotel offers additional conveniences like parking for most vehicles and a small fee for furry companions. Experience comfort and convenience at the Quality Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 123 reviews
Cleanliness: 4
Service: 9.2
Location: 8.8
Room Quality: 5.8
Amenities: 5.6
Value for Money: 9
Food and Beverage: 4.6
Overall Experience: 9.8
B
Becky • couple • us
4
Cons:

Very dated, room smelled like urine, the driveway had many potholes, will never stay there again

2026-11-06 • via Nuitee
C
Cristine • family_with_children • us
8
Comfy and clean
Pros:

Everything was clean and in good shape, good breakfast selection

Cons:

The lady working the front desk wasn't very friendly

2026-11-06 • via Nuitee
S
Sam • couple • us
1
Staff was not the best they closed breakfast early. And they charged us twice and did not refund us
Pros:

The location was fine

Cons:

I did not like the fact that they charged me twice for my pet and when I asked for a refund they claim they gave it and I've never received one and it's been over a month since being at that property.

2026-11-06 • via Nuitee
G
Gary • couple • us
8
2026-10-17 • via Nuitee
P
Parcell • couple • us
9
Other than the alarm going off had a very nice stay, and of the 3 motels that we have stayed in we l
Pros:

We thought that the breakfast was good. The only issue that we had were that it was a little on the cool side.

Cons:

The butter for the bread was cold and hard. The only other issue we had was that someone pulled the fire alarm and it took several 3 to reset it

2026-10-12 • via Nuitee
J
Jeff • extended_group • us
1
2026-09-19 • via Nuitee
H
Hays • solo_traveller • us
9
Pros:

Quiet and comfortable. Also, location near restaurants.
Other shopping venues to get to easily as well.

Cons:

Didn't have any complaints

2026-09-08 • via Nuitee
S
Sherrie • family_with_children • us
5
2026-09-07 • via Nuitee
C
Cindy • couple • us
10
Excellent!
Pros:

Staff was great! Extremely friendly. Gave you a good vibes. We were pleased with everything. Couldn't have asked for anything else

2026-09-07 • via Nuitee
L
Linda • couple • us
5
Pros:

The room was clean and the price was good.

Cons:

Marijuana smell in the hallway. Poor lighting in breakfast room.

2026-08-29 • via Nuitee
P
Peggy • solo_traveller • us
8
2026-08-16 • via Nuitee
N
Nicole • solo_traveller • us
8
2026-08-02 • via Nuitee
K
kaleb • solo_traveller • us
7
2026-07-25 • via Nuitee
P
Paul • couple • al
7
We’ve stayed there before. It has improved but still needs work.
Pros:

We were in town for business. It was what we needed.

Cons:

The breakfast was awful. It was cold and not much of a selection. Coffee from a dispenser machine, really!?!?
The bed was old and made noise when you sat on it.

2026-07-20 • via Nuitee
C
Christina • solo_traveller • us
6
Pros:

Location

Cons:

Mattress was extremely old

2026-07-20 • via Nuitee
J
Jennifer • extended_group • us
8
Short
Pros:

Friendly staff

Cons:

I highly recommend they put a slip resistant material on their shower floors. I have stayed there 2 in the last 2 months and both rooms had slippery floors in the showers

2026-07-19 • via Nuitee
K
Karina • extended_group • us
10
2026-07-14 • via Nuitee
J
John • couple • us
10
Pros:

The staff were very friendly and helpful. The breakfast was delicious

2026-07-13 • via Nuitee
T
Tammy • couple • us
3
Smelly, dirty and not maintained
Pros:

The price was reasonable

Cons:

It smells musty and moist in the rooms. Or first room had a patch job in the tub that looked moldy. We complained and the gave us a new room but the smell was incredibly off putting. There was moist in the fridge and it smell awful. We didn’t even bother trying the breakfast because we figured it couldn’t be good after seeing the way they care for the rooms.
I would not stay here again! In the future even though we were tired we will continue on to a bigger town with more choices.

2026-07-13 • via Nuitee
C
Celena • solo_traveller • us
3
Pros:

The beds were comfortable luckily.

Cons:

We saw a few roaches in our bathroom and there wasn't many things for breakfast either but after seeing the roaches I didn't want to eat anyways. Also I did not have a blow dryer in my room which sucked cuz I didn't bring one from home.

2026-07-06 • via Nuitee