Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 2954 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
C
Cheri • couple • us
4
2026-03-28 • via Nuitee
L
leslie • couple • gb
10
History personified
Pros:

It was just classical as we expected, loved the Queen Mary

Cons:

Nothing

2026-03-28 • via Nuitee
M
Monica • family_with_children • us
10
2026-03-28 • via Nuitee
T
Theresa • couple • us
6
It was worth doing once, the ship has a lot of history, which is really cool. I probably would not stay there again beca
Pros:

Close to the cruise port

Cons:

I did not like that. They have not told us prior to our state that we will be unable to control the temperature in our room. It was hot when we were there. It was pretty uncomfortable. The breakfast is also overpriced which kind of stinks because there’s nowhere else around there to get breakfast.

2026-03-27 • via Nuitee
D
Debbe • couple • us
5
2026-03-27 • via Nuitee
J
Jagdeep • couple • us
10
2026-03-26 • via Nuitee
E
Elizabeth • couple • us
9
Had a wonderful evening celebrating my retirement. It was fun and the perfect touch!
Pros:

Atmosphere, quality of accommodation, excellent food and staff.

2026-03-26 • via Nuitee
A
Andrea • couple • us
10
Great stay and wonderful views.
Pros:

The room was great size and the view was amazing. Our room was exceptionally quiet. The restauraunt was exceptional and the food was great as well. Staff very friendly and helpful. We will definitely stay here again.

Cons:

The parking fee was a surprise but it was our fault as we didn't read the fine print. But still thought it was a little high.

2026-03-26 • via Nuitee
R
Rob • solo_traveller • ca
10
Loved it. Dinner was exceptional
2026-03-26 • via Nuitee
P
Paula • couple • us
3
Cons:

Changed my card way more than they should have. I already paid with another card

2026-03-25 • via Nuitee
J
Jacqueline • family_with_children • gb
6
2026-03-24 • via Nuitee
W
William • couple • gb
10
2026-03-24 • via Nuitee
R
Robin • couple • us
8
2026-03-23 • via Nuitee
C
Carolyn • couple • us
10
I love the Queen Mary !!!
Pros:

Gorgeous historical ship !!

Cons:

The room was hot.

2026-03-23 • via Nuitee
S
Shannon • couple • us
10
2026-03-23 • via Nuitee
D
Denise • couple • us
6
Pros:

The location and proximity to many restaurants and the property itself.

Cons:

They charge $39 dollars for parking even if you’re a guest at the hotel. $75 pet fee which is more than most other hotels. Also for charging $75 pet fee you’d think they at least provide an area for pets to do their business along with poop bags and a trash can and there was nothing! The only “grassy” area they had was covered in dog poop it was smelly and gross.

2026-03-23 • via Nuitee
H
Hughes • couple • us
7
2026-03-22 • via Nuitee
K
Kim • couple • us
8
Pros:

We love the unique historical significance of the Queen Mary lodging. The dinner was wonderful even though it's on the pricy side. We learned a lot about the ship and its past.

Cons:

The room was really cold and we were told there's nothing that could be done about it. The water was barely warm and water pressure was quite low.

2026-03-21 • via Nuitee
C
Cade • couple • us
10
2026-03-21 • via Nuitee
M
Montalvo • family_with_children • us
10
2026-03-21 • via Nuitee