Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8.4
Based on 3640 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
C
Corinne family_with_children us
10
2026-08-08 via Nuitee
P
Peebles solo_traveller us
10
2026-08-08 via Nuitee
N
Nadine couple de
8
2026-08-08 via Nuitee
N
Nicholas couple us
10
2026-08-08 via Nuitee
R
Ronnie family_with_children us
10
Highly recommend great experience
Pros:

The ship is impressive. Feels like you’ve stepped back in time. Rooms are spacious and comfortable.

Cons:

It was a bit difficult getting a ride to leave. Book rideshare at least an hour earlier than you think.
Room could use a deep clean/polish. Would have like to see interior pics at least of notable rooms

2026-08-07 via Nuitee
R
Reginald solo_traveller us
6
2026-08-07 via Nuitee
M
Madlyn couple us
9
Location, food, service, staff was great. I will recommend and stay again
Pros:

Unique and historical

Cons:

The old elevators, had to carry luggage up and down stairs, but it’s a old ship turned hotel

2026-08-06 via Nuitee
S
Susan couple us
7
It was fun to stay on the Queen Mary!
Pros:

The bed was comfortable.

Cons:

It was hot in the room, but they gave us a fan which made it tolerable.

2026-08-06 via Nuitee
D
David couple gb
10
2026-08-06 via Nuitee
C
Cynthia solo_traveller us
10
Joyful!
Pros:

History and staff

Cons:

Not much

2026-08-06 via Nuitee
J
Jennifer couple us
10
2026-08-06 via Nuitee
D
Denis family_with_children ru
9
Pros:

Атмосферное местечко! Если почитать историю этого корабля, то конечно пребывание тут завораживает

Cons:

Уборку в номере проигнорировали((

2026-08-05 via Nuitee
K
Krystle solo_traveller au
10
2026-08-05 via Nuitee
V
virginie solo_traveller fr
10
Pros:

Une expérience incroyable ! Une ambiance d'autrefois que nous avons apprécié. Un starbucks à bord qui permet de manger rapidement et à moindre coup.

2026-08-05 via Nuitee
P
Philip couple us
10
2026-08-05 via Nuitee
J
JO family_with_children nz
8
Beyond expectations - the staging the history the entire experience was fabulous.
Pros:

We loved our experience. The history the exhibitions the cabin. All exceeded our expectations. Unfortunately, timing meant we could not dine on board.

2026-08-04 via Nuitee
Z
zim kelly solo_traveller us
10
Pros:

From Marq who answered all my questions about checking in and the girl who checked us in (I'll add her name when I find it ) who went above and beyond to make sure we had a perfect anniversary on the Queen Mary to Leo at the Promenade Cafe restaurant!; everything was perfect. Thank you and we will be back.

Cons:

Beautiful, historical and clean!

2026-08-04 via Nuitee
B
Bertrand family_with_children fr
7
2026-08-04 via Nuitee
M
Meghan couple us
10
Pros:

Like stepping back in time! Beautiful! All the staff is very friendly and accommodating. Amazing experience!

2026-08-04 via Nuitee
A
ABBIE extended_group us
8
Pros:

I liked how I was able to check in earlier than 4 to get my luggage there and there was a concert at the amphitheater

Cons:

Wish there was a pizza place on board

2026-08-03 via Nuitee