Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 2930 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
J
Joseph • couple • us
7
The place to enjoy history while waiting for your cruise.
Pros:

History, the lounges, and the staff were fantastic!

Cons:

We had to change rooms due to mold and the TV didn’t work. Staff were lovely to work with though.

2026-02-14 • via Nuitee
S
Steve • solo_traveller • us
10
We loved how beautiful the ship was and the restaurant was very good and convenient. We enjoyed looking around the ship
Pros:

Loved the experience and how the ship is being used for a hotel.

Cons:

Loved that is was a great place to stay for the convenience of getting on our carnival cruise the next day.

2026-02-13 • via Nuitee
G
Gabriela • couple • us
8
Nice Experience
Pros:

I like that even though this is a historic boat, it was very comfortable.

Cons:

The only thing that was a bummer is that we were going on the carnival cruise boat and even though we stayed the night at the queen Mary they wouldn't honor a discount because we booked through a 3rd party.

2026-02-13 • via Nuitee
L
Linda • couple • us
8
We enjoyed our evening, the beds were really comfortable and clean. Room was clean . The quaintness of being on the
Pros:

The quaintness of the ship. Restaurant and Speakeasy all aboard.

Cons:

Thin walls

2026-02-13 • via Nuitee
J
JmzTrlvz • solo_traveller • us
8
Experience History
Pros:

The art deco bar, furnishings and room.

Cons:

The cafe was uninspired as was the food.

2026-02-12 • via Nuitee
P
Peter • couple • ch
10
Greta stay at a living musiun, loads of history to discover
Pros:

Living museum

Cons:

Even though we agreed to a late check out at noin, between 10am and 12 am 4 times the cleaning staff came knocking on the door for getting the room cleaned…

2026-02-11 • via Nuitee
M
Mike O • extended_group • gb
9
Fabulous stay on a piece of history and explore the impressive boat at your leisure.
Pros:

Amazing decor and room.
Being able to walk around the whole boat the next day was great.
Engine room and propellors (viewed in the water from special viewing box.)

Cons:

A light bulb wasn't working, so room was bit dim.
Portside room free upgrade was boring view - starboard side - Long Beach side would be nicer.
Breakfast was $29 on top. No late night bar on board - it all ended a bit early.
Parking also extra.

2026-02-11 • via Nuitee
D
david • family_with_children • us
10
Absolutely a dream come true
Pros:

Art deco heaven, and the staff were all amazing

2026-02-10 • via Nuitee
M
Michael • solo_traveller • us
9
Nice place but probably won’t stay again for the amount of money they want for a room. Under $100…maybe.
Pros:

The history staying on a floating museum.

Cons:

Very thin walls that you can easily hear people in the nearby cabins. Not being able to control the temperature in the cabin.

2026-02-10 • via Nuitee
E
Eric • couple • us
5
Shop around
Pros:

It's close to the cruise port.

Cons:

Having stayed here before, we knew there was no climate control for each room, but this stay was uncomfortably cold in our stateroom. An extra blanket was provided, but that did little to offset the chill, it sounded like the a/c ran constant all night. Restaurants and the bar onboard are convenient, but it is recommended to go on into Long Beach for more variety.

2026-02-10 • via Nuitee
R
Richard • couple • us
9
Exceeded our expectation
Pros:

It’s a wonderful experience to imagine what it was like. They do a great job of allowing you to visit the key areas of the ship. The rooms were comfortable and we had no complaints.

Cons:

The elevators could be a bit hectic

2026-02-10 • via Nuitee
L
Laurie • couple • us
10
Awesome
Pros:

This was a surprise and delight. Historical property with beautiful antique rooms!! Very comfortable.

Cons:

I have nothing negative to say.

2026-02-10 • via Nuitee
V
Vazquez • couple • mx
10
2026-02-10 • via Nuitee
D
Denise • family_with_children • us
8
I would visit again, do tea and dinner, sunset again but I would nor want to spend the night again u
Pros:

Excellent service, high tea, good food!

Cons:

Main problem was some of us were freezing in the room overnight and some of us in a different room were sweltering.

2026-02-10 • via Nuitee
A
Anthea • extended_group • au
9
2026-02-09 • via Nuitee
T
Tom • couple • us
1
2026-02-09 • via Nuitee
A
Andrea • couple • us
8
Good night of sleep on a classic ship.
Pros:

Beautiful ship and great opportunity to enjoy a bit of history.

Cons:

The ship is old and doesn’t have temperature control in the rooms. We had great weather, but this could be uncomfortable in heat.

2026-02-09 • via Nuitee
C
Cathy • couple • us
10
Pros:

Great location for taking a cruise & a wonderful history lesson. The museum exhibits are very informative

2026-02-09 • via Nuitee
C
Carmen • family_with_children • ca
9
2026-02-08 • via Nuitee
T
Teresa • couple • us
10
Pros:

Close to port

2026-02-08 • via Nuitee