Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 3565 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
M
Martin • couple • de
9
Außergewöhnlich
2026-07-18 • via Nuitee
F
Fabian • family_with_children • us
9
2026-07-15 • via Nuitee
A
abbas • couple • us
10
2026-07-15 • via Nuitee
M
Mackenzie • couple • us
10
this has been my dream hotel to stay at for 10 years! so glad i got to go
Pros:

everything! amazing tours, food, views and the staff was fantastic

Cons:

bathrooms are a little dated but that’s expected for an old ship! they weren’t unclean at all

2026-07-15 • via Nuitee
M
Manuel • family_with_children • us
10
2026-07-14 • via Nuitee
G
Geoffrey • solo_traveller • gb
8
2026-07-14 • via Nuitee
E
Emily • extended_group • us
10
2026-07-14 • via Nuitee
D
David • solo_traveller • us
7
had to park half a mile away do to rave but still got charged for parking
Cons:

crap parking arrangements do to rave.

2026-07-13 • via Nuitee
L
Lydell • solo_traveller • us
10
Pros:

The authenticity of the ship it was a good vibe

Cons:

It should have more shops and restaurants

2026-07-13 • via Nuitee
D
Dawn • couple • us
10
Pros:

I can’t remember the name of the young man that checked us in, but he was amazing! I also work in hotel management and I’d be honored to have him on my team! He said his family also works or worked there and he loves his job. I would love to have his name.

Cons:

I think prices were high considering no included breakfast, but still amazing and I’ve booked again for my cruise in January.

2026-07-12 • via Nuitee
J
jonathanpH61WW • Family • Santa Clara, California
8
A Scenic Stop for Photos and Waterfront Views
Pros:

The Queen Mary is a great spot for photography and waterfront views, especially if you’re visiting just to walk around and take pictures rather than staying overnight. The ship’s historic architecture, vintage details, and quiet decks make it easy to capture beautiful shots without crowds getting in the way. The surrounding harbor adds a peaceful backdrop, and sunset views from the upper decks are especially memorable. Staff are friendly and the public areas feel safe and well‑maintained, giving the visit a relaxed pace. Overall, it’s a scenic and enjoyable stop in Long Beach that delivers strong value for a quick visit.

2026-07-11 • via Tripadvisor
R
RYO • couple • jp
10
良い旅の思い出になった
Pros:

ロケーションはかなり悪いが歴史的な価値やレトロ感がとても感じられて新鮮だった
いい刺激が得られた

Cons:

ロケーション

2026-07-11 • via Nuitee
G
Geana • solo_traveller • us
7
Pros:

Historical information

Cons:

Rooms need to be updated. They are worn and dated.

2026-07-11 • via Nuitee
R
rui • family_with_children • cn
8
Pros:

good view

2026-07-10 • via Nuitee
D
Daniel • couple • us
10
2026-07-10 • via Nuitee
J
Jack • couple • us
10
Pros:

This 3rd time you have asked for a review. STOP

2026-07-09 • via Nuitee
M
Melanie • family_with_children • de
10
✨Einfach toll ✨
Pros:

Es ist ein ganz tolles Familienerlebnis und rundet einen Urlaub an der Westküste der USA ab.

2026-07-09 • via Nuitee
S
scottkW8093PU • Solo travel
8
Seep with History
Pros:

It's a 90-year old ship so don't expect modern mega-hotel conveniences. that's part of the charm. Although the cabins have gone through a recent renovation. The toilets are old-fashioned and built for a ship, the shower had really low water pressure, the cabins are on the small side but they have everything you need. You can take a number of tours through the ship, eat at several quality restaurants and bars, enjoy the view. The history of the Queen Mary is why you go there, and you're surrounded by the history everywhere you walk. there are displays and historical information everywhere. I like the Haunted Tour but there are several other for a small additional fee, and a free overall introductory tour. $39/night fee for parking.

2026-07-07 • via Tripadvisor
J
Jamil • solo_traveller • us
1
Cons:

I saw roaches in my room

2026-07-07 • via Nuitee
N
Nancy • couple • us
3
not worth it. Check out Queen Mary but DO NOT STAY there.
Pros:

front desk staff was friendly

Cons:

There is no way to adjust temperature of the room. After you check in, you are told that the Queen Mary has no way to heat or cool the rooms so if you need a blanket or fan, ask at the front desk. Our room was FREEZING!!!! I felt like I was camping in the wintertime! I wanted a down sleeping bag and a hat it was so cold! This was not conducive to a good night's rest. The wait staff at the breakfast were not accommodating or attentive. The breakfast NOT worth the price.

2026-07-07 • via Nuitee