Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Very close to cruise terminal / excellent location for embarkation
Friendly and helpful staff (notably helpful shuttle/security guard)
Unique historic ship experience and extensive exhibits accessible to guests
Clean, tidy cabins and comfortable beds
Good-quality food at the restaurants
Cons:
Rooms are small with limited plugs and low shower pressure
Inconsistent front desk information about shuttle/parking
Food and restaurants perceived as expensive
Limited activities immediately around the property and occasional noisy events in parking lot

Categories

Cleanliness
8.8
Rooms and cabins repeatedly described as very clean and tidy; housekeeping seems reliable.
Service
8.6
Staff described as very friendly and helpful (notably a helpful shuttle/security guard); some front desk communication inconsistency noted.
Location
9
Extremely convenient for cruise terminal access (walk-across parking lot), though the surrounding area has limited activities and can be noisy during events.
Room Quality
7.5
Comfortable beds and historic character but rooms are small, have limited plugs, awkward bathtub slope and low shower pressure—typical of a 90-year-old ship.
Amenities
8.2
Unique on-board exhibits and ability to explore the ship freely, restaurants and covered smoking area; limited modern conveniences (AC control, plugs) and parking/shuttle logistics.
Value for Money
6.8
Guests find the historic experience worthwhile but cite high prices for food and some services, reducing perceived value.
Food and Beverage
8.5
Food quality praised (excellent seafood dinner and breakfast), but many guests noted the menu is pricey relative to expectations.
Overall Experience
9
Highly positive overall — unique, historic stay described as fun, educational and memorable despite a few inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8.3
Based on 3276 reviews
Cleanliness: 8.8
Service: 8.6
Location: 9
Room Quality: 7.5
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 9
B
Bryan • solo_traveller • us
10
It was a fun place to stay before our cruise!
Pros:

It was close to the cruise terminal!

Cons:

N/A

2026-10-31 • via Nuitee
P
Peter • couple • us
9
Historic Experience: Classic lodging with many modern comforts
Pros:

We stayed in a classic, roomy, wood-paneled stateroom with two comfortable single beds and two permanently closed portholes. There was a table with two chairs and plenty of mirrors. And the refrigerator was a plus. Although the room had a comfortable temperature, we asked for and promptly got a portable fan. We liked the historic art-deco atmosphere of the cabin, the lobby. and the long center hallway. As guests at the hotel, we were able to tour the entire ship free of charge. We had to leave the ship, walk along an outside passage, and reenter the ship to see the engine room and the Churchill War Rooms.

Cons:

The bathtub had an awkward sloping floor, possibly due to some requirement when the ship was on the high seas. Guests have to walk quite some distance from the parking lot to the entrance to the ship/hotel itself. We did not see where the shuttle was supposed to ferry guests from the lot to the hotel entrance.

2026-10-31 • via Nuitee
S
Susan • couple • us
9
Amazing to be surrounded by history!
Pros:

To be surrounded by so much history is amazing! The ship is beautiful and all of the exhibits and historic photos and information scattered around are excellent. As an overnight guest you are able to wander the entire ship at your leisure. Could have stayed another full day and probably still not have seen everything! Dinner at the seafood restaurant was excellent as was breakfast at the more casual restaurant. The room was comfortable although no large as it is 90 years old!

Cons:

As mentioned the ship is 90 years old so it shouldn’t be expected to have a lot of the conveniences we’ve become accustomed to. Not many plugs in the room, limited space (we had a standard room, there are probably others that are bigger), no control of the A/C which they tell you up front, low water pressure in the shower. Again, all of that is to be expected in an old house or an old ship. But being in history is worth a few inconveniences!

2026-10-30 • via Nuitee
M
Michael • couple • us
7
Worth the stay
Pros:

The cabin, although a long walk to get to anything, was very clean and tidy. The ship itself is a true wonder. Being able to freely walk around and explore was great. We learned a lot about the ship. The smoking area was outside but covered and pretty comfortable.

Cons:

The food was good but very overpriced. We ate the breakfast buffet $$$$ and the food was very well cooked but offered what you would expect at any hotel free buffet, scrambled eggs, bread (no biscuits or rolls), sausage, fresh fruit, cereal. Dinner was even higher priced with the basic hamburger and fries coming in at $28. The only cheap item I tried was the chicken fingers appetizer, three pieces of very good chicken and the most unusual fried I have ever tried. They were great. It was both filling and worth the $11 cost.
Outside was a carnival filling up their main parking lot. Lots of noise, late night people wandering around, luckily our cabin was so far away the sound didn't reach us.
The final issue was with mixed information from the front desk. No they did not offer a free shuttle to the ship port was what I was told by the young lady working the front desk. I later found out that there was indeed a free shuttle offered by the hotel from a security guard named Raymond. He was super helpful and explained in great detail how the shuttle works. Most helpful to Raymond, he went above and beyond for us.

2026-10-30 • via Nuitee
H
Holly Simon • solo_traveller • us
8
Unique experience
Pros:

The staff were very friendly.

Cons:

There is not much around the area to do without driving or taking an uber.

2026-10-30 • via Nuitee
J
Janet • couple • us
9
Great stay at the Queen Mary
Pros:

Very close to the cruise port - just walk across the parking lot to embark!

Cons:

There was a Halloween festival going on which made accessibility a little more challenging, but the property did offer us a golf cart ride to the port.

2026-10-30 • via Nuitee
G
GLENN • couple • us
10
2026-10-29 • via Nuitee
V
Vera • family_with_children • us
9
Interesting, Interesting, interesting fun stay
Pros:

The service in both restaurants was impeccable, the food was delicious, the room was very clean, and it was a pleasure to experience the old-style cruising. We specifically chose a room that had been restored, and overall, they are some of the kindest staff we encountered on our vacation. The history was amazing on the self walking and guided tours

Cons:

Overall, it is a historic ship.It does have some creeks , some quirks and some other aging issues , but that is part of the experience , and I wouldn't be negative about them

2026-10-29 • via Nuitee
G
Glenn • couple • us
8
2026-10-29 • via Nuitee
L
Lesley • couple • gb
9
2026-10-29 • via Nuitee
L
Lesley • solo_traveller • gb
10
Literally like stepping back in time! Fabulous!
Pros:

The history

Cons:

I would not say did not like, however the bathroom is ‘vintage’ too. Clean and functional but don’t expect a rainfall shower. Added to the charm

2026-10-28 • via Nuitee
S
Sullivan (CV) • couple • us
10
Pros:

The staff always treats us so right. Christina Miranda is an asset to the Queen. The personalized service she provides to repeat guests makes us feel very special and appreciated. We have a 4 year history of anniversaries with QM. Here is to many more! Thank you Tina and crew!

Cons:

Was extra cold this time around in room.

2026-10-28 • via Nuitee
D
Dolores • couple • us
10
2026-10-28 • via Nuitee
M
mcvicar • couple • us
10
Pros:

This is exactly what your looking for in a relaxing stay. This ship has enough history to keep you busy all day and not only that but to keep you relaxed

Cons:

Not specificly anything I didnt like but I do think not have a general store close does make it hard sometimes

2026-10-28 • via Nuitee
R
Raewyn • couple • nz
9
2026-10-28 • via Nuitee
J
Joseph Marcia • couple • us
8
2026-10-28 • via Nuitee
C
Christina • couple • us
10
2026-10-27 • via Nuitee
C
Christopher • couple • us
1
Uncomfortable beds and hot as hell room !
Pros:

Location to event

Cons:

The beds were absolutely horrible. The room was blistering hot , and I’m from AZ ! So hot I couldn’t sleep and the mosquitos were terrible.

2026-10-27 • via Nuitee
G
Gus • family_with_children • us
10
Memorable very nostalgic great history
Pros:

It’s professionalism, great staff very accommodating

Cons:

Parking

2026-10-26 • via Nuitee
K
Kirsten • couple • us
8
Pros:

The only thing that was a little disapointing was the food and the price of it.

2026-10-26 • via Nuitee