Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 2954 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
S
Safari05127931144 • Couples
8
A great experience
Pros:

Really neat experience and history here. Everyone was polite and helpful. Food at the Promonade Cafe was pricey, however both meals we had were fantastic. Definitely a must, especially if cruising out of Long Beach.

2026-03-07 • via Tripadvisor
S
Salomon • solo_traveller • mx
10
2026-03-07 • via Nuitee
G
George • solo_traveller • us
6
Make sure you get a quiet room
Cons:

To noisy

2026-03-07 • via Nuitee
G
Gavin • family_with_children • au
9
2026-03-06 • via Nuitee
J
Jesse • solo_traveller • us
5
Once in a lifetime try and experience
Pros:

Walking history, like staying in a museum, awesome for a history buff like me

Cons:

Room was exceptionally hot and stuffy, front desk brought a fan but didn’t do much. Was told the ship is old and all units work off the same a/c could not turn it down any lower. My phone recorded 78 degrees with mid-high humidity within the room. Didn’t stay in the room much anyways but sleeping was a challenge.

2026-03-05 • via Nuitee
B
Bonnie • solo_traveller • ca
10
2026-03-05 • via Nuitee
S
Sarah • couple • gb
4
We went for a wedding and it was nice enough, we probably wouldn’t stay again and if I had known how out of the way it w
Pros:

Very unique

Cons:

The price for what was offered was not the best.
The food was over priced for what we received.

2026-03-05 • via Nuitee
P
Pamela • solo_traveller • us
8
Gorgeous, historic view
Pros:

Beautiful historic, antique fixtures, scenic view out of the port window and Queen Mary was beautiful.

Cons:

2 Dark hairs on the sheets. Craftsmanship on wall trim and such could be enhanced.

2026-03-05 • via Nuitee
S
Stay56340949496 • Couples • Superior, Nebraska
6
One and done
Pros:

It was interesting for the history part of the ship. That's the pro. Now for the con. Stayed 3 nights. Had to pay $100. Extra per night. So$300. As a deposit in case I damaged something. Only one tiny elevator worked. Room was at the very back of the ship in third class. Ada room. Elevator was in the forward area. I was told to call if we wanted maid service. Fresh towels,etc. So I called the next morning. Said we would be gone until after 1pm. Was told no problem. No one showed up upon our return at 5pm
I called, they sent a Bellboy with a few towels who then handed them to me and expected a tip. Had a small breakfast one morning. Over $50. for 2 people.

2026-03-04 • via Tripadvisor
C
Corrina • couple • us
10
it was great!
Pros:

The atmosphere and decor was like walking through time and we loved the museum on board. One night wasn't enough!

2026-03-04 • via Nuitee
A
Aisha • couple • us
7
2026-03-04 • via Nuitee
D
Dr. Rachel • solo_traveller • au
10
2026-03-04 • via Nuitee
T
tesalab • Family
10
The Queen Mary is an exceptional ship and our stay was absolutely amazing!!!
Pros:

The ship was so beautiful and the staff was friendly and very informative. We took the 2 hour paranormal tour and our tour guide, Mathew, was the best tour guide we have ever had! He was passionate and extremely informative. We learned so much and he made us fall in love the the Queen Mary and he made us want to come back again. The Spirit Shop was amazing as well. We learned so much from the clerk. She told us so many stories about the Queen Mary. It was amazing! Thank you to all of the Queen Mary's crew. We absolutely loved our stay! It was a perfect birthday!!

2026-03-03 • via Tripadvisor
P
Paulson • extended_group • us
10
Great adventure
Pros:

Loved our room

Cons:

Nothing

2026-03-03 • via Nuitee
E
Eduviges • couple • us
10
I enjoy my stay for being the first time there
Pros:

The antique style

Cons:

The ocean where it’s at a lot of trash flooding around

2026-03-03 • via Nuitee
J
Julie • couple • us
7
Good
Pros:

Close to port

Cons:

Na

2026-03-03 • via Nuitee
T
Tammi • couple • us
10
A night on the Queen Mary
Pros:

Its the Queen Mary. The rooms are small but original and comfy enough for a night or two

Cons:

Nothing

2026-03-03 • via Nuitee
J
Julie • extended_group • us
10
Pros:

Loved everything!! It was fantastic

2026-03-03 • via Nuitee
O
ODonnell • solo_traveller • us
10
If you want to stay on with ship rich with history and decor and not feel cramped like today’s ships, treat yourself to
Pros:

Historic, spacious, the bar is fantastic!

2026-03-02 • via Nuitee
A
Ana Laura • solo_traveller • us
10
2026-03-02 • via Nuitee