Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8.4
Based on 3690 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
C
CASSIANO • solo_traveller • br
10
2026-10-14 • via Nuitee
U
Urs • couple • ch
8
Coole Location mit gutem Essen und Ambiente; im Detail Verbesserungen möglich
Pros:

Nettes Personal, coole Location mit speziellem Ambiente; Essen in den beiden Restaurants sehr gut! Check in sehr freundlich

Cons:

Feuer Alarm um 5:30 Uhr! Niemand hat informiert. Kein Personal war anwesend; ganzes Schiff viel zu kalt! Klimaanlage lief auf Hochtouren. Im Zimmer musste men den Lüftungskanal mit einem Handtuch verstopfen.

2026-10-14 • via Nuitee
D
DuVille • family_with_children • ca
9
Interesting, fun and informative
Pros:

We had great fun looking at all the displays, very informative

Cons:

Fire alarm went off at 5:30 in the morning, thst was a bit troublesome

2026-10-13 • via Nuitee
R
Ricardo • couple • us
8
Pros:

I loved the experience of being on the ship and the dark harbor event .rooms are comfortable.

Cons:

I didnt like the fire alarm going off at 5am also. There was no staff anywhere to direct us as to where we were supposed to go

2026-10-13 • via Nuitee
C
Chase • couple • us
9
Great place to stay
Pros:

Awesome place to stay. Love the history and being a ship.

Cons:

Walls are very thin, can hear everything from neighbors and I mean everything 😂.

2026-10-13 • via Nuitee
B
Barbara • family_with_children • us
1
It sucked. Paid almost $4999 for one night and others paid $138 a night which I was scammed
Pros:

Waited four hours for Tim Was told by several employees that it shouldn’t be long. I even called a few days ahead of time and told them I would be there earlier. They said no no problem. Couple of workers were rude when I would ask about room. Pls the room was ice cold. I could hear people in other rooms complaining about being cold. I will never stay here again the us was my second time and last.

Cons:

Beaummmmm









Because I kept getting told something different every time I would check to see if riom was ready. Plus it eas not very clean. Tub was gross.

2026-10-12 • via Nuitee
L
Larsen • family_with_children • us
9
2026-10-12 • via Nuitee
D
Dennis • couple • us
9
Cons:

Parking was terrible, there was no parking for the Disable.

2026-10-11 • via Nuitee
L
LAETITIA • solo_traveller • fr
9
Pros:

La Cabine! Etre sur le Queen Mary etait une expérience incroyable ! Nous avons pu déambuler sur le paquebot librement même très tard et tres tôt !
Lits confortables!
Des éléments d epoque encore dans la cabine = bond dans le passé !

Cons:

Il faisait un peu chaud dans la cabine ( mais forcément on pouvait s y attendre )
Pas de plateau café/bouilloire ni frigo

2026-10-11 • via Nuitee
S
Schano • couple • us
8
It was honestly a spectacular trip!!
Pros:

Considering the hotel is dated with good reason, it’s still met our expectations as far as cleanliness and comfort. Where is thrilled we got to experience a little bit of Long Beach history. We also had a great experience with the front desk team as they had to relocate our room due to the barbecue smoker outside at Dar Harbor.

2026-10-11 • via Nuitee
A
Anthony • couple • us
8
2026-10-11 • via Nuitee
C
Cynthia • couple • us
9
2026-10-10 • via Nuitee
N
Neil • solo_traveller • ca
3
I wish that anyone can still enjoy the experiences on the hotel in future without my anks!
Cons:

There was an odour of dirty socks which may have been combined with a sickness of some kind. There was a machine running I assume to take out the smell. I was ill after being on the hotel and it continued to get worse on the Celebrity Ship, the Summit from Los Angeles to Vancouver, Canada. It may not be a co-incidence but I got worse and saw the ship’s doctor who prescribes pills as he thought it was a virus. I did get weaker had a bout of diarrhea, irritated throat, and cough. My travels to Vancouver and to Windsor, Ontario, Canada and not as pleasant as other trips. I may have caught something on the ship as well. Not positive about the hotel totally. Because I only stayed one night, it may have only been the beginning. I have stayed on The Queen Mary previously with my family. No problem. I had been admitted for five days in hospital with what the doctors said was a serious virus/ cold/ type 2. I am not complaining about the ship as I have sailed on the QE and QM2 across the ATLANTIC. I just wanted you to be aware that there may have been a connection with the travels and someone possibly being ill before me, flying or sailing. I love both flying and sailing. For me, it was an unfortunately a unusual experience. I had never been in hospital for this kind of thing before. As I realize these things happen these days more than we like to see happen, I certainly do not your QM at fault but it is good to point out any connections what ever is possible. I am slowly gaining my strength and appetite and wish your company all the best in the future. I say, Long live the Cunard Brand! Sincerely, Neil Travis, Windsor, Ontario, Canada. I was staying the night of the 17th of September, 2026.

2026-10-10 • via Nuitee
G
Grant • solo_traveller • au
7
Pros:

The whole ship is a great museum piece.

Cons:

As a hotel it is tired, but this is in keeping with it being a floating museum.

2026-10-09 • via Nuitee
F
Florante • solo_traveller • us
9
Excellent, I will definitely stay there again.
Pros:

very convenient to where I was going

Cons:

none

2026-10-09 • via Nuitee
S
Sandrine • solo_traveller • fr
7
Pros:

Lieu historique et mythique.
Belle cabine spacieuse

Cons:

Temps d'attente pour avoir de l'eau chaude dans la douche et le lavabo trop long

2026-10-09 • via Nuitee
B
Brenda • extended_group • us
8
Cons:

The beds are really uncomfortable.

2026-10-08 • via Nuitee
J
Jonatan • family_with_children • us
10
Pros:

En la checking el personal muy amable muy atentos 10 de 10

2026-10-08 • via Nuitee
R
ROBERT • couple • us
1
Very Stressful because of the no parking and no pre notification of the parking.
Pros:

I know you probably heard this before, when an event is going on for the music venue, Parking is not permitted at the Qeen Mary even if you stay at the Queen Mary, we booked exclusivly at the Queen Mary to be near the venue and no hassle with parking, well we showed up no notice that we could noy park at the Queen Mary that we had to park off site and we were given a terible map, took 5 times turning around to find it the security guards ignored us until I made it a point to see if we were at the right spot, then we had to flag down a shuttle bus not really knowing if this was a Queen Mary shuttle luck for us it was. I have shared this story wit freinds and other at my work and they all have had the same experience and all said they won't go to another concert at this Venue, If the Queen Mary allowed event parking pakages to Queen Mary guest it would be a great benefit. Until then I will not retur, Thank you.

Cons:

Parking Number One and having to park far away at a different location.

2026-10-08 • via Nuitee
A
Antonio • solo_traveller • us
6
Pros:

It was right at the port

Cons:

To outdated

2026-10-08 • via Nuitee