Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.94
Some mentions of cleanliness issues such as dirty floors.
Service
9.41
Guests highlighted friendly and helpful staff throughout their stay.
Location
9.45
Perfect location close to key attractions and amenities.
Room Quality
8.4
Spacious rooms with kitchenette, though some noise issues were noted.
Amenities
8.43
Generally good amenities but some guests desired additional items like slippers.
Value for Money
8.89
Good value considering the location and services offered.
Food and Beverage
8.94
Breakfast was highly praised, but there were some comments about food inconsistencies.
Overall Experience
8.91
Overall a pleasant stay with minor issues that did not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at Occidental Puerto Banús, ideally situated in the heart of Puerto Banus just a short stroll from the beach. Indulge in our modern apartments featuring private terraces or balconies, perfect for enjoying the Mediterranean breeze.

Refreshing Swimming Pools for All Ages
Unwind by one of our two swimming pools, including a designated pool for adults and another for children, all surrounded by comfortable sun loungers. Whether you seek relaxation or family fun, our pools cater to all your needs.

Endless Entertainment and Nearby Attractions
With over 50 prestigious golf courses nearby and a casino within walking distance, there is no shortage of entertainment options. Explore Selwo Aventura or venture into Marbella city centre, both just a short drive away from Occidental Puerto Banus.

Book now to experience the ultimate blend of luxury and convenience at Occidental Puerto Banús!

Important information:

When booking more than 4 rooms or an amount over EUR 2500, different policies and additional supplements may apply.

On December 31 the dinner service will not be available. Customers staying on half board whose stay includes that date, will be offered, only that day as an alternative, lunch service.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.8
Based on 4408 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
A
Amina • solo_traveller • ma
9
2026-06-19 • via Nuitee
P
Preben • solo_traveller • dk
9
2026-06-19 • via Nuitee
S
Steven • couple • be
8
2026-06-18 • via Nuitee
C
Clark • solo_traveller • gb
9
Very happy with the staff and all facilities
Pros:

Very clean with nice facilities

Cons:

I thought the parking could of been better priced for someone staying at the hotel

2026-06-17 • via Nuitee
L
linda • solo_traveller • fr
9
Hôtel au top à Marbella
Pros:

Excellent emplacement à PUERTO BANUS. Hôtel quasi neuf et chambres spacieuses

Cons:

On aurait aimé un peu plus de choix au petit déjeuner.

2026-06-17 • via Nuitee
V
Vozník • solo_traveller • sk
9
2026-06-17 • via Nuitee
A
Amber • couple • us
9
2026-06-17 • via Nuitee
T
Tarek • couple • ae
9
2026-06-16 • via Nuitee
A
Anni • couple • fi
10
2026-06-16 • via Nuitee
S
Stephen • solo_traveller • gb
9
Really enjoyed it
Pros:

Excellent location. Friendly staff and good options for breakfast. Nice clean rooms.

2026-06-15 • via Nuitee
I
Ian • couple • gb
9
2026-06-15 • via Nuitee
M
Mar • solo_traveller • es
6
2026-06-15 • via Nuitee
L
Lamia • family_with_children • ma
10
Mi encanta mucho ❤️❤️❤️❤️❤️❤️❤️
Pros:

Le staff l accueil et la chambre tropppppppp propre et fraîche 😘😘❤️❤️❤️❤️❤️

Cons:

DE LE QUITTER 😩😩❤️❤️❤️

2026-06-15 • via Nuitee
L
LDN_Wanderer • Couples • London, England
8
Great hotel, shame about traffic noise
Pros:

We recently stayed at this hotel and found it to be clean, modern, good value for money and in a convenient location, just a five-minute walk from the harbour and restaurant area. The staff were friendly and professional.

Our room was spacious, with the bed configured as two singles plus a sofa bed. There was plenty of storage space, a mini fridge, kettle with drinks, sink area, dining table and chairs, and a balcony complete with a table and chairs. The big flatscreen TV offered a good selection of international channels, including the BBC. The bathroom was decent, with both rainfall and handheld shower options, good water pressure, plenty of hot water, lots of toiletries, and separate toilet and bidet facilities.

The hotel itself has some very good amenities. The gym had a good selection of equipment and cleaning products available for guests to use. It could be improved by ensuring readily available drinking water for guests. The pool area looked lovely, with lots of seating in both sunny and shaded spots, although we didn't use it as it was quite busy during our stay. Food and drink portions were generous, with free-poured measures at the bars. Breakfast was included and served buffet-style. While we have experienced better breakfast offerings elsewhere, there was a reasonable variety available.

The mix of guests, ranging from the classic "Brits abroad" stereotype to more discerning travellers, made for an interesting atmosphere.

Unfortunately, there were a couple drawbacks. Security in the room could have been better, as there was neither a spy hole nor a security chain on the door. The biggest issue, however, was the road noise. Although the air conditioning in our room worked efficiently, we would have preferred to have jad the balcony door open but that wasn't feasible due the constant traffic noise from the busy road outside (hotel is situated next to the motorway). This was particularly noticeable if the balcony door was open and could also be heard around the pool area. It wasn't a complete dealbreaker, but it certainly detracted from the sense of relaxation we look for on holiday.

Overall, this is a clean, well-equipped hotel with large rooms, good amenities and excellent staff, situated in a central location, all at a reasonable price. However, despite many positives, the road noise meant that for us the stay wasn't quite as relaxing as we'd hoped.

Would we stay again? Probably not – solely because of the traffic noise.

2026-06-13 • via Tripadvisor
K
Katarzyna • couple • pl
8
2026-06-13 • via Nuitee
H
Hamza • solo_traveller • ng
10
2026-06-13 • via Nuitee
A
Angelique • solo_traveller • nl
10
Pros:

Goede locatie, ruime kamer, goed ontbijt, vriendelijk personeel! Wij komen zeker nog eens terug!

2026-06-12 • via Nuitee
A
Atakan • couple • nl
10
Gewoon goed boek over 2 weken weer 5 dagen 😎
Pros:

Nieuwe gym perfect onbijt ook alles prima behalve kwaliteiit bedframe en matras

Cons:

Bed matras

2026-06-12 • via Nuitee
M
Maciej • extended_group • pl
8
2026-06-11 • via Nuitee
M
Mark • solo_traveller • ie
10
Wonderful 5 star sunshine retreat
Pros:

Everything,we just love this hotel, the staff, the rooms, EVERYTHING

Cons:

Nothing, all really good

2026-06-11 • via Nuitee