Cairns Plaza Hotel

Hotels
8.6 (2388 reviews)
145 The Esplanade , Cairns , AU
+61 7 4051 4688

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Missing some amenities
Need for room updates

Categories

Cleanliness
8.24
Cleanliness was frequently mentioned positively, but some reviews noted areas needing updates.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
9.25
Great location, central and close to restaurants, with beautiful views.
Room Quality
8.7
Rooms were generally clean, of good size, and provided necessary amenities.
Amenities
8.23
Standard amenities available with some missing, like breakfast and bar service.
Value for Money
8.69
Good value for the experience given, particularly location.
Food and Beverage
7.74
No meals provided, but nearby restaurant was highly recommended.
Overall Experience
8.71
General sentiment was positive with many stating they would recommend the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Tranquil Oasis on The Esplanade

Outdoor Pool & Free Parking
Enjoy a refreshing dip in our outdoor pool or park your car hassle-free with our complimentary on-site parking.

Convenient Location
Just a short stroll from central Cairns, our hotel is surrounded by shops and restaurants, making it the perfect base for your tropical getaway.

Tour Desk & 24-Hour Reception
Let us take care of your itinerary with tours to the Daintree Rainforest and the Great Barrier Reef. Our 24-hour reception ensures assistance whenever you need it.

Book your stay at Cairns Plaza Hotel for a relaxing and adventure-filled experience.

Important information:

Cairns Plaza Hotel is a nonsmoking hotel.

Please note that breakfast will be temporarily suspended until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.6
Based on 2388 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
F
Frank • solo_traveller • au
8
2026-09-19 • via Nuitee
S
Shae • family_with_children • au
7
2026-09-19 • via Nuitee
K
Kim • couple • au
8
Pros:

The rooms were very clean and the staff helpful. We arrived late at night and were gone early.

2026-09-19 • via Nuitee
S
Shairoz • solo_traveller • au
8
2026-09-18 • via Nuitee
T
TJayz • couple • nz
8
Non Seaview Double room on 6th floor
Pros:

Our bed was very comfortable and room eas was exceptionally spacious
Even though our room wasn't a Seaview room (south east side) we still had a view of the water from our balcony. We were able to have our bags stored after checkout and use the pool until we were picked up from there

Cons:

We asked for a late checkout of 1 to 2 hrs and were told we'd have to pay $50 even though there was a Vacancy sign displayed out the front of the hotel.
The price was expensive.
Cramped bathroom: toilet door opens bang onto the toilet.
Arrived back from our walk at 10.03am to grab our bags and checkout but our room was locked...10am checkout is obviously very strict!

2026-09-18 • via Nuitee
I
ikuko • family_with_children • jp
8
2026-09-18 • via Nuitee
O
ONOZAWA • extended_group • jp
10
また泊まりたいリゾート感を楽しめるホテル
Pros:

立地がとてもよかったです。にぎやかな所から少し離れていながらも海に近く、レストランやスーパーも全て徒歩圏内です。毎日掃除とタオル交換をしていただけるのもよかったです。冷蔵庫、食器、レンジ、ポッドがあるので、簡単な朝ごはんは部屋でできます。

Cons:

特になし

2026-09-18 • via Nuitee
B
Bernardo • family_with_children • es
9
Pros:

The location is excellent. The hotel is nice and the staff very friendly. The rooms were big, clean and comfortable. The only problem was that we only stayed for one night! :)

2026-09-18 • via Nuitee
T
Therese • solo_traveller • ch
8
2026-09-17 • via Nuitee
C
Colin • extended_group • au
7
2026-09-17 • via Nuitee
C
Claire • couple • au
8
Great value accomodation in Cairns
Pros:

It was easy walking into the town centre, very clean, daily serviced, reception were helpful, the view from our room was great.

Cons:

Nothing really

2026-09-17 • via Nuitee
C
Claire • couple • au
8
2026-09-17 • via Nuitee
Y
Yi • family_with_children • au
3
差，不符合预期及价格
Cons:

保证金不接受电子支付，房间小而且简陋，大堂简陋，退房还需要人工查房后才能离开

2026-09-16 • via Nuitee
M
Michael • solo_traveller • au
7
2026-09-15 • via Nuitee
H
Heward • solo_traveller • au
10
Great location, rooms and value for money
Pros:

Loved the location. The room was awesome and great value for money. Loved the balcony as well

2026-09-14 • via Nuitee
D
Deborah • family_with_children • au
10
2026-09-13 • via Nuitee
J
Jaivish • solo_traveller • au
8
2026-09-12 • via Nuitee
E
Elizabeth • solo_traveller • au
9
Pros:

It was lovely and clean. Great location. Very nice stay 😊

2026-09-11 • via Nuitee
L
Lutz • extended_group • au
7
2026-09-11 • via Nuitee
R
Reece • couple • au
10
Pros:

Closeness to the esplanade and all of the shops nearby. Amazingly kind staff.

2026-09-10 • via Nuitee