Cairns Plaza Hotel

Hotels
8.6 (2140 reviews)
145 The Esplanade , Cairns , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Missing some amenities
Need for room updates

Categories

Cleanliness
8.24
Cleanliness was frequently mentioned positively, but some reviews noted areas needing updates.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
9.25
Great location, central and close to restaurants, with beautiful views.
Room Quality
8.7
Rooms were generally clean, of good size, and provided necessary amenities.
Amenities
8.23
Standard amenities available with some missing, like breakfast and bar service.
Value for Money
8.69
Good value for the experience given, particularly location.
Food and Beverage
7.74
No meals provided, but nearby restaurant was highly recommended.
Overall Experience
8.71
General sentiment was positive with many stating they would recommend the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Tranquil Oasis on The Esplanade

Outdoor Pool & Free Parking
Enjoy a refreshing dip in our outdoor pool or park your car hassle-free with our complimentary on-site parking.

Convenient Location
Just a short stroll from central Cairns, our hotel is surrounded by shops and restaurants, making it the perfect base for your tropical getaway.

Tour Desk & 24-Hour Reception
Let us take care of your itinerary with tours to the Daintree Rainforest and the Great Barrier Reef. Our 24-hour reception ensures assistance whenever you need it.

Book your stay at Cairns Plaza Hotel for a relaxing and adventure-filled experience.

Important information:

Cairns Plaza Hotel is a nonsmoking hotel.

Please note that breakfast will be temporarily suspended until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 16 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2140 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
N
Neil • extended_group • au
6
2026-02-14 • via Nuitee
A
anna • solo_traveller • au
8
Enjoyable stay friendly staff great location
Pros:

Comfy bed. Quiet and great location

2026-02-14 • via Nuitee
N
Neil • extended_group • au
8
2026-02-14 • via Nuitee
L
Larisa • couple • au
10
2026-01-27 • via Nuitee
R
Rheinberger • family_with_children • au
10
Pros:

Spacious room

2026-01-27 • via Nuitee
高橋 • extended_group • jp
10
2026-01-26 • via Nuitee
D
David • couple • au
10
Just overnight from late flight.
Pros:

This is my go to place to stay in Cairns , I live on the Tablelands and get away fora night or two every couple of months. Love the location, it’s always clean, staff are great.

Cons:

Location , love the views from the balcony, clean

2026-01-25 • via Nuitee
N
NANA • couple • jp
8
2026-01-20 • via Nuitee
C
Carol • solo_traveller • au
10
Just perfect
Pros:

Fabulous apartment, quiet and perfect location. 24 hour reception. Staff were so friendly and attentive

Cons:

Everything was perfect

2026-01-20 • via Nuitee
D
Daniel • extended_group • gb
9
Short but very comfortable stop over
Pros:

The property was extremely well located being only a stones throw from the boardwalk where there is not only a host of amazing restaurants but also a lovely pathway and fantastic public lagoon. The room itself had everything we needed for our short stay and the staff were extremely helpful.

Cons:

N/A

2026-01-19 • via Nuitee
D
Debbie • couple • au
8
Pleasantly surprised at the comfort level and value for money.
Pros:

The complex certainly isn’t ‘new’, but the room were clean and spacious. Staff were great and location was perfect.
The pool area was lovely.

Cons:

Nothing.

2026-01-19 • via Nuitee
J
John • solo_traveller • au
9
2026-01-19 • via Nuitee
M
maria • couple • au
9
Great location, friendly staff, comfy beds.
Pros:

Location, staff were very helpful.
Clean,

Cons:

The floor in our room needed to be cleaned, swept as we felt the floor was sandy and not swept, by cleaners.

2026-01-19 • via Nuitee
M
Marek • couple • lu
9
2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
3
Nice visit but we would not use this hotel again.
Pros:

Location was ideal. Ability to have three beds in the room was nice. Staff was very pleasant each day and willing to help.

Cons:

The building was noisy. You could hear all outside noise through patio door and the doors opening and closing in hallway were super loud. For our first two nights the people next door went in and out of their room continuously from 10-12pm. In addition they were working on fire alarms through the day - super irritating for a relaxing vacation.
Light to bathroom is super bright and ended waking everyone up when someone got up during night.

2026-01-19 • via Nuitee
M
May • family_with_children • au
9
Pros:

Value for money

Cons:

A little far from restaurants etc

2026-01-19 • via Nuitee
K
Kokoro • solo_traveller • au
10
2026-01-19 • via Nuitee
L
Le • family_with_children • cn
10
Pros:

地理位置很好，外面就是一个儿童游乐场，离夜市也不远。前台服务态度好，很热情。

Cons:

没有

2026-01-19 • via Nuitee
J
Jennifer • couple • au
8
2026-01-19 • via Nuitee
N
Nidhi • family_with_children • au
10
2026-01-19 • via Nuitee