Cairns Plaza Hotel

Hotels
8.6 (2177 reviews)
145 The Esplanade , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Missing some amenities
Need for room updates

Categories

Cleanliness
8.24
Cleanliness was frequently mentioned positively, but some reviews noted areas needing updates.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
9.25
Great location, central and close to restaurants, with beautiful views.
Room Quality
8.7
Rooms were generally clean, of good size, and provided necessary amenities.
Amenities
8.23
Standard amenities available with some missing, like breakfast and bar service.
Value for Money
8.69
Good value for the experience given, particularly location.
Food and Beverage
7.74
No meals provided, but nearby restaurant was highly recommended.
Overall Experience
8.71
General sentiment was positive with many stating they would recommend the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Tranquil Oasis on The Esplanade

Outdoor Pool & Free Parking
Enjoy a refreshing dip in our outdoor pool or park your car hassle-free with our complimentary on-site parking.

Convenient Location
Just a short stroll from central Cairns, our hotel is surrounded by shops and restaurants, making it the perfect base for your tropical getaway.

Tour Desk & 24-Hour Reception
Let us take care of your itinerary with tours to the Daintree Rainforest and the Great Barrier Reef. Our 24-hour reception ensures assistance whenever you need it.

Book your stay at Cairns Plaza Hotel for a relaxing and adventure-filled experience.

Important information:

Cairns Plaza Hotel is a nonsmoking hotel.

Please note that breakfast will be temporarily suspended until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 16 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2177 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
B
Bryan • couple • nz
8
A pleasant convenient 1 night stay.
Pros:

As accomodation for 1 night close enough to the airport for an early morning flight, Cairns Plaza Hotel was perfect. All we needed was a comfortable bed, enough room and easy access to town. Tick tick tick!

2026-05-23 • via Nuitee
N
nevereyes73 • solo_traveller • ch
9
2026-05-23 • via Nuitee
M
Maribel • extended_group • us
9
Pros:

Great location!

Cons:

The shower was dirty.

2026-05-22 • via Nuitee
V
Vicki • couple • au
9
2026-05-21 • via Nuitee
N
Nataly • solo_traveller • au
8
It was close to everything and the staff were lovely.
Pros:

The location - close enough but far enough away from the crowds.

Cons:

A hostel next door. My rooms door opened onto the pool area of the hostel.
Was ok as it rained most nights preventing noise outside the room at night.
my room 204 was really close to 205. We had a separate hallway for our rooms which were door to door. Every move the neighbour made I heard.

2026-05-19 • via Nuitee
P
Paul • solo_traveller • au
6
Pleasant but unfortunately the tv did not work properly. Frustrating.
Pros:

Check in was simple and the room ready.

Cons:

TV did not work the second night. Problem with the antennae. Was too late to sort out and missed out of the footy.

2026-05-17 • via Nuitee
S
Susan • couple • au
10
Really great room and facilities and great value for money. Amazing view of the water too.
2026-05-17 • via Nuitee
S
Sim • solo_traveller • ca
7
Decent stay
Pros:

Great location right on the Esplanade, close to everything you need, great staff members.

Cons:

No soundproof: you can hear the outside traffic and your neighbors; plastic kettle ; bed too soft

2026-05-16 • via Nuitee
X
xiaodong • extended_group • cn
6
2026-05-14 • via Nuitee
A
Anna • couple • au
7
2026-05-12 • via Nuitee
Z
Zhong • solo_traveller • au
8
Pros:

The staff is really nice and friendly.

Cons:

The bathroom is a bit old.

2026-05-11 • via Nuitee
E
Ellen • couple • au
10
The lady in reception was very helpful. We had a great stay.
Pros:

Walking distance to the places we had tickets for and close to lots of eateries. Very comfortable beds and very clean. Good value for money

Cons:

Security parking

2026-05-11 • via Nuitee
D
Deborah • couple • au
8
Enjoyed everything about our stay , Muddys cafe directly across the road for breakfast too which was great.
Pros:

Excellent location, friendly staff, very comfortable room. Balcony was great.

2026-05-10 • via Nuitee
J
John • couple • au
7
Pros:

Comfortable bed Cleanliness

Cons:

Noise from level above during the night. Lack of shelf space in bathroom, absence of hand rail over tub.

2026-05-09 • via Nuitee
S
sharon • couple • au
10
Was lovely weekend at plaza hotel I’ve stayed here numerous times it’s clean close to everything and staff are always lo
Pros:

Close proximity to esplanade and restaurants

2026-05-05 • via Nuitee
K
Kristine Joy • extended_group • us
8
2026-05-05 • via Nuitee
A
Anna-Jane • family_with_children • au
9
2026-05-02 • via Nuitee
S
stevens • solo_traveller • au
9
Pros:

Location, helpful staff , great outlook and Muddys cafe directly across road to eat at

Cons:

Nil

2026-04-30 • via Nuitee
M
Marie-Helene • extended_group • fr
8
2 jours proche plage de Cairns
Pros:

Emplacement au top
Grande chambre
Balcon

Cons:

En travaux
Un peu désuet

2026-04-30 • via Nuitee
A
Alexander • extended_group • au
9
2026-04-28 • via Nuitee