La Clef Tour Eiffel Paris by The Crest Collection

Hotels
The Crest Collection
8.6 (941 reviews)
83 avenue Kléber , Paris , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Room cleanliness issues
Breakfast variety lacking

Categories

Cleanliness
8.18
Mixed sentiments about cleanliness; mentioned issues with room cleaning and breakfast quality.
Service
9.15
Recurring praise for friendly and helpful staff throughout multiple reviews.
Location
9.19
Frequently noted as excellent, being close to major attractions.
Room Quality
8.14
Some comments suggest room renovations are needed; however, most found the rooms comfortable.
Amenities
8.67
Generally satisfactory, but a few mentions of missing items like Nutella at breakfast.
Value for Money
8.63
Perceived as good value in comparison to expectations, though some felt breakfast could be better.
Food and Beverage
8.18
Breakfast variety was critiqued; however overall dining experience was satisfactory.
Overall Experience
8.65
Many guests expressed a desire to return, indicating a positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:33

Property Description

Luxurious Accommodation
La Clef Tour Eiffel Paris by The Crest Collection offers contemporary rooms with marble bathrooms, complimentary toiletries, and free WiFi, ensuring a comfortable stay.

Delightful Dining Options
Guests can enjoy a continental breakfast in the charming breakfast room or opt for in-room dining. Daily complimentary hot drinks, juice, and pastries add a special touch to the culinary experience.

Convenient Facilities and Services
From a fitness room and landscaped garden to laundry services and a business center, this hotel caters to all needs. With private parking and proximity to the Eiffel Tower, it's the perfect choice for your Parisian getaway.

Book now for an unforgettable stay at La Clef Tour Eiffel Paris!

Important information:

Please present the same credit card used to guarantee your booking when checking in.

Please note that payment will be requested upon arrival.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that pets will incur an additional charge of EUR 20 per pet per day.

Please note that guests may be assigned a different room type of the same category.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.6
Based on 941 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
B
Bader couple sa
10
2026-08-27 via Nuitee
S
Salma couple ae
10
2026-08-27 via Nuitee
V
Veronika couple ae
4
Pros:

A complete disappointment — nowhere near a five-star experience.

We chose this hotel because a friend of mine had stayed at another property from the same brand on the Champs-Élysées and had been absolutely delighted with her experience. Unfortunately, our stay at this location could not have been more different.

The hotel, and especially the rooms, are extremely outdated and poorly maintained. The cabinet doors concealing the washing machine would not close because the fittings and screws were loose — the kind of basic maintenance issue you would not expect even in a modest property, let alone a supposed five-star hotel.

The air conditioning was a separate nightmare. It could not be properly regulated: we either had to sleep without it or endure extremely cold air blowing directly and constantly into the room. I became ill during the stay because of it. The heated towel rail, which we needed to dry the clothes we had washed, did not work either. When we asked a staff member for help, he admitted that he did not know how it worked and simply left without resolving the issue.

Even worse, the bathroom ceiling was covered in grey mould, apparently caused by dampness. This was not a small, isolated patch — practically the entire ceiling was grey. The condition of the room was unacceptable and potentially unhealthy.

However, the most disturbing part of our stay was what happened to my pyjamas. We stayed for only two nights, and after housekeeping serviced the room following our first night, I returned to discover that my pyjamas, which I had left on the bed, were missing.

Initially, the hotel suggested that housekeeping might have accidentally collected them together with the bed linen and sent them to the laundry. This explanation was deeply concerning. I asked the staff: what if, instead of my pyjamas, it had been my Cartier watch left on the bed? Would that also have been collected “by accident”?

2026-08-26 via Nuitee
F
Fetahovic extended_group nl
5
2026-08-25 via Nuitee
L
Laura family_with_children ro
10
2026-08-24 via Nuitee
A
Abdibek couple kz
10
2026-08-23 via Nuitee
M
Marwa couple sa
10
2026-08-23 via Nuitee
S
Shouki couple de
1
Vorsicht, abzocke Betrüger.
Pros:

Es hat uns leider nichts an dem Hotel gefallen, da wir nur abgezockt worden sind.

Cons:

Sehr geehrte Damen und Herren
Ich würde vor diesem Hotel abraten, da wir ein Premium Suite gebucht und bezahlt haben, aber nur eine ein einfaches Doppelzimmer bekommen haben. Uns wurde gesagt, dass wir diese Kategorie reserviert haben. Aber es stimmt nicht, da unsere Zimmernachbarn die Suite bekommen haben, die wir gebucht haben!!!! ich würde von diesem Hotel abraten.

2026-08-23 via Nuitee
S
Saif couple ae
10
2026-08-21 via Nuitee
B
Badr couple ae
10
2026-08-20 via Nuitee
B
Badr couple ae
10
فندق ممتاز و موظفين مميزين
Pros:

الموقع و نظافة المكان

Cons:

لاشيئ

2026-08-20 via Nuitee
R
Reema couple sa
9
2026-08-19 via Nuitee
L
Loaiy family_with_children il
9
Pros:

موقع روعه معامله حسنه

2026-08-19 via Nuitee
I
Idris family_with_children om
8
Pros:

Location

Cons:

High price

2026-08-19 via Nuitee
M
Mohammed couple sa
1
Cons:

وجود عطل في المكيف وتم تقديم مراوح لي ولم يتم اصلاحه او تقديم اعتذار او التعويض

2026-08-17 via Nuitee
I
Ibrahim couple qa
5
2026-08-16 via Nuitee
A
alhareth solo_traveller kw
10
2026-08-16 via Nuitee
R
Raouf solo_traveller it
10
2026-08-16 via Nuitee
S
Shigeki solo_traveller nl
10
2026-08-15 via Nuitee
M
michael extended_group gb
4
2026-08-15 via Nuitee