Hyatt Place Greenville/Haywood

Hotels
Hyatt Place
8.1 (1235 reviews)
40 West Orchard Park Drive , Greenville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and updated rooms
Cons:
Breakfast quality
Inconsistency with bookings
Cleanliness issues

Categories

Cleanliness
7.6
Several mentions of cleanliness were positive, but some reviews indicated issues with cleanliness.
Service
9.1
Multiple mentions of friendly and helpful staff, highlighting excellent customer service.
Location
8.6
Convenient location near downtown and other attractions.
Room Quality
8.1
Rooms were described as clean and updated, though there were some complaints about specific amenities.
Amenities
7.6
Amenities like breakfast were mentioned negatively in some reviews, affecting overall score.
Value for Money
8.1
Overall good value for a hotel of this price range.
Food and Beverage
7.1
Breakfast received criticism for quality, impacting the score in this category.
Overall Experience
8.6
Most guests had a good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:45

Property Description

Luxurious Amenities
Indulge in the outdoor pool and savor delicious meals at the on-site restaurant during your stay at Hyatt Place Greenville/Haywood.

Modern Rooms
Relax in well-equipped rooms featuring a flat-screen TV, safety deposit box, and a convenient kitchenette with tea and coffee-making facilities.

Convenient Location
Situated in Greenville, our hotel offers easy access to popular attractions like Greenville Zoo and TD Convention Center. Plus, enjoy complimentary airport transfers and parking for a stress-free stay.

Book now for a memorable experience at Hyatt Place Greenville/Haywood.

Important information:

Renovation work of the lobby, fitness center, front desk, meeting space, and guest restrooms will be carried out from 4 May 2026 to 1 July 2026.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 1235 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
J
Jerry family_with_children us
9
Very pleasant comfortable stay.
Pros:

Location was great. Staff very friendly.

Cons:

Could use deep clean. I used to work at hotel and see things other people don't. Was clean could be better.

2026-05-30 via Nuitee
E
Eric solo_traveller us
6
Greenville Hyatt Place
Pros:

The location was great, the breakfast was really good, the Staff was friendly, and the room size was great.

Cons:

We travelled with our dog and all dogs are kept on the same floor, number 4. However, there should be more education around that as guests acted surprised to see our dog and some were clearly afraid of larger dogs and probably shouldn't be placed on a floor designated for pet owners. There were no instructions provided specifically for our dog as far as where to exit and so on. The elevators at the property were in need of repairs. The bathroom light and bathroom door handle in our room didn't function properly either.

2026-05-29 via Nuitee
B
Brett family_with_children us
8
2026-05-28 via Nuitee
M
Mariah solo_traveller us
10
2026-05-27 via Nuitee
L
Lisa family_with_children us
5
Disappointed
Pros:

nothing

Cons:

We had a leak from the refrigerator when we checked in and I told the front desk, she did try and switch us but did not, she just came and cleaned the water up. I was to get points but did not. Breakfast area was not very clean and the food was always out. The room well was less than good, I was surprised for a Hyatt. No one came and cleaned the first day and no clean towels. The staff didn't really seem to care if you had a complaint. We asked for a blanket for the sleeper sofa and no blanket, I went to front desk to get it. I should have gotten some money back after the first leak incident, but did not.

2026-05-27 via Nuitee
R
RAUL couple us
8
2026-05-27 via Nuitee
S
Shayla family_with_children us
7
The overall stay was okay, although this hotel usually has a better rap with me.
Pros:

Hospitality of the staff and convenience of the location as always.

Cons:

The breakfast was not good, fruit was not fresh, not a lot of choices and the choices that were there were all out of what ever product was being served. Could have just had cereal if that was the case. My toilet also went out the 2nd day of my stay and because there was no maintenance onboard at the time, I had to wait until the morning for the manager to fix the toilet after a night of being inconvenienced. The manager did accommodate for said thing. The blanket on one of the beds had mold or something within. Luckily my family and I packed a heavy blanket to utilize. My stay is usually better than this at this hotel so I am unsure what happened this time.

2026-05-26 via Nuitee
J
Jaylen extended_group us
1
2026-05-26 via Nuitee
T
Tiffany Chapman solo_traveller us
1
2026-05-26 via Nuitee
J
James solo_traveller us
10
Pros:

One of my favorites

2026-05-25 via Nuitee
Y
Yousef couple us
1
2026-05-25 via Nuitee
N
Nixon solo_traveller us
9
2026-05-25 via Nuitee
D
Debbie couple us
5
We will never stay at a Hyatt Place again!
Pros:

The location was close to shopping centers and eateries

Cons:

Not clean, noisy rooms , coffee pot had a turn on switch behind a microwave that was bolted down We had a upgrade to a higher floor we started on 2 nd floor and moved to 3rd not exactly a higher floor The coffee in the breakfast area was horrible The hallways were dirty etc
If you are going to put the Hyatt name on something then bring that quality to the hotel!!

2026-05-24 via Nuitee
S
Steve solo_traveller us
2
2026-05-24 via Nuitee
S
Sharon couple us
10
Pros:

Clean, rooms are comfortable and clean.

2026-05-24 via Nuitee
R
Roger couple us
7
2026-05-24 via Nuitee
T
Tommy solo_traveller us
10
2026-05-24 via Nuitee
E
Eugena solo_traveller us
9
Pros:

The clean rooms and breakfast.

Cons:

N/A

2026-05-23 via Nuitee
K
Karen couple us
10
I’m switching from Hilton to Hyatt properties
Pros:

Everything was perfect and they don’t allow concealed weapons.

2026-05-23 via Nuitee
J
Jon solo_traveller us
9
2026-05-21 via Nuitee