Embassy Suites by Hilton Raleigh Durham Research Triangle

Hotels
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Embassy Suites Hotels
8.4 (529 reviews)
201 Harrison Oaks Boulevard , Cary , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Issues with parking fees
Room temperature control problems
Uncomfortable pull-out couch

Categories

Cleanliness
7.95
Rooms were clean and well maintained, though some areas need repair.
Service
8.65
Most staff were friendly and accommodating, although there were some inconsistencies.
Location
8.95
Great location, convenient for various activities and travel.
Room Quality
7.95
Decent quality but mattress and some fixtures need improvement.
Amenities
8.45
Breakfast received high praise, other amenities satisfactory.
Value for Money
7.95
Charging for parking was disappointing given the overall cost.
Food and Beverage
8.95
Breakfast plentiful and delicious, a major highlight of the stay.
Overall Experience
8.35
Good experience overall with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Convenient Location
Located in Cary, North Carolina, the Embassy Suites is a short distance from Research Triangle Park and Raleigh-Durham International Airport, making it the perfect choice for business travelers and tourists alike.

Amenities Galore
Enjoy a range of amenities including an indoor pool, fitness center, 24-hour business center, and the delicious Bistro in the Park restaurant. Don't forget to unwind at the complimentary evening manager's reception.

Suite Perks
Each suite at the Embassy Suites Raleigh Durham-Research Triangle Park is equipped with modern conveniences such as refrigerators, microwaves, coffee makers, two TVs, video games, and high-speed internet access.

Ready to experience comfort and convenience at its best? Book your stay at the Embassy Suites today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RDU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 529 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.35
C
Catherine • couple • us
10
Excellent
Pros:

It was very nice! Loved the waterfall upon entering. Staff was wonderful. Had a good selection of food for breakfast and the for dinner the waitstaff was very helpful and kind. Food at dinner was delicious. The rooms were spacious and clean. Beds were comfortable

Cons:

Not much at all to complain about the property

2026-03-18 • via Nuitee
T
Tanisha • couple • us
10
Pros:

I love that I got to check in early, the room was spacious!

Cons:

I love everything about the property

2026-03-16 • via Nuitee
B
Bryant • couple • us
9
2026-03-14 • via Nuitee
S
Shenita • couple • us
10
2026-03-13 • via Nuitee
B
Betty • solo_traveller • us
9
Enjoyed my stay and I will return
Pros:

Location

Cons:

Limited parking

2026-03-12 • via Nuitee
A
Alvin • couple • us
8
Pros:

Breakfast, everyone was nice, the lobby, over all the stay was good

Cons:

Room need updating ,tube had a dip in it, stains in ceiling

2026-03-11 • via Nuitee
M
Morin • extended_group • us
8
Cons:

Couldn't get loged into wifi. But no big deal.

2026-03-09 • via Nuitee
S
shairette • solo_traveller • us
8
2026-03-07 • via Nuitee
T
Toni • family_with_children • us
9
Pros:

Stayed with the kids. They loved the pool, I thought the pool room was a little chilly. Good variety for breakfast, spacious rooms.

2026-03-05 • via Nuitee
H
Huixian • family_with_children • us
8
Pros:

Special

Cons:

洗手池下水不太好

2026-02-22 • via Nuitee
K
Kenneth • couple • us
10
Comfortable and convenient
Pros:

After a lengthy international trip, we spent a night here as our car was parked here through ParkSleepFly. The hotel shuttle was easy, the room was very comfortable, and the breakfast was good. (Littledear was a breakfast staff person who made it even more pleasant!) Between the shuttle and the ParkSleepFly program, this was an easy and pleasant stay after a long flight.

2026-02-10 • via Nuitee
B
Barnes • couple • us
1
2026-01-31 • via Nuitee
S
Sana • solo_traveller • us
4
2026-01-28 • via Nuitee
N
Natalie • couple • us
8
2026-01-21 • via Nuitee
B
Brandi • couple • us
9
2026-01-20 • via Nuitee
M
Mary • couple • us
6
Room needs bathroom repairs and new mattress. I informed staff about about bath problem.
Pros:

location and breakfast. Staff very helpful and courteous.

Cons:

Damaged and stained tub surround in bottom area and faucet area. Needs repair. Very gross. Fridge did not work correctly. Uncomfortable mattress

2026-01-19 • via Nuitee
M
Michie • couple • us
10
2026-01-19 • via Nuitee
E
Evangeline • family_with_children • us
9
Pros:

Location and breakfast was great.

Cons:

Sleeper sofa was not very comfortable.

2026-01-19 • via Nuitee
B
Brenden • extended_group • us
9
2026-01-19 • via Nuitee
L
Lauren • extended_group • us
7
Overall my stay was pleasant.
Pros:

The location was great! Staff were friendly.

Cons:

I did like having to pay to park. A couple of fixtures in my bathroom were loose or cracked. Some things needed to be updated.

2026-01-19 • via Nuitee