Embassy Suites by Hilton Raleigh Durham Research Triangle

Hotels
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Embassy Suites Hotels
8.4 (571 reviews)
201 Harrison Oaks Boulevard , Cary , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Issues with parking fees
Room temperature control problems
Uncomfortable pull-out couch

Categories

Cleanliness
7.95
Rooms were clean and well maintained, though some areas need repair.
Service
8.65
Most staff were friendly and accommodating, although there were some inconsistencies.
Location
8.95
Great location, convenient for various activities and travel.
Room Quality
7.95
Decent quality but mattress and some fixtures need improvement.
Amenities
8.45
Breakfast received high praise, other amenities satisfactory.
Value for Money
7.95
Charging for parking was disappointing given the overall cost.
Food and Beverage
8.95
Breakfast plentiful and delicious, a major highlight of the stay.
Overall Experience
8.35
Good experience overall with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Convenient Location
Located in Cary, North Carolina, the Embassy Suites is a short distance from Research Triangle Park and Raleigh-Durham International Airport, making it the perfect choice for business travelers and tourists alike.

Amenities Galore
Enjoy a range of amenities including an indoor pool, fitness center, 24-hour business center, and the delicious Bistro in the Park restaurant. Don't forget to unwind at the complimentary evening manager's reception.

Suite Perks
Each suite at the Embassy Suites Raleigh Durham-Research Triangle Park is equipped with modern conveniences such as refrigerators, microwaves, coffee makers, two TVs, video games, and high-speed internet access.

Ready to experience comfort and convenience at its best? Book your stay at the Embassy Suites today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RDU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 571 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.35
K
Kinte ' • solo_traveller • us
8
Small issues, but nothing major
Pros:

The staff were friendly, shout out to Mr. Keith, the room was clean and comfortable. A good variety of food within walking distance.

Cons:

Standing water in the bathtub. (fixed quickly), the refrigerator seal was shredded so the refrigerator didn't keep our drinks cold.

2026-06-27 • via Nuitee
A
Aminah • family_with_children • us
10
2026-06-26 • via Nuitee
M
Merav • solo_traveller • il
8
2026-06-20 • via Nuitee
S
Starlette • couple • us
3
2026-06-16 • via Nuitee
C
Catherine • couple • us
8
2026-06-10 • via Nuitee
A
Antwon • solo_traveller • us
10
2026-06-08 • via Nuitee
L
Louis • solo_traveller • us
7
Pros:

Breakfast and nightly reception.

Cons:

Too many noisy dogs. Should not allow dogs in breakfast area

2026-06-08 • via Nuitee
A
Alyce • couple • us
1
They do not work well with their 3rdcparty booking sites
Cons:

I do not like the fact that I was lied to about the fact that I had a room and when in fact that I didn't apparently

2026-06-07 • via Nuitee
E
Elsie • couple • us
10
Pros:

The property was very maintained and clean.

2026-06-06 • via Nuitee
S
Smith • solo_traveller • us
9
2026-06-02 • via Nuitee
S
Suzanne • couple • us
10
Great stay
2026-06-02 • via Nuitee
T
Timothy • couple • us
10
Pros:

Everything

Cons:

The orange juice machine was broken for breakfast

2026-05-22 • via Nuitee
이길영[교수 / 영어교육과] • family_with_children • kr
9
Cons:

If a weight scale is available, it is great since many travelers are staying there. They sometimes need to check the weight of their baggage.

2026-05-15 • via Nuitee
T
teresa • extended_group • es
6
Pros:

Breakfeast

Cons:

Very uncomfortable sofá bed. Imposible to sleep on it,the matress was a nightmare

2026-05-14 • via Nuitee
E
Elizabeth • solo_traveller • us
5
2026-05-11 • via Nuitee
G
Geishala • couple • us
9
Everything was Excellent!
Pros:

The cleanliness of the rooms and property

Cons:

I liked the property

2026-05-04 • via Nuitee
C
Charlees • couple • us
8
2026-05-03 • via Nuitee
A
Abigail • solo_traveller • us
5
2026-05-03 • via Nuitee
L
Landrea • solo_traveller • us
10
2026-05-02 • via Nuitee
D
Donte • couple • us
7
2026-05-01 • via Nuitee