Embassy Suites by Hilton Raleigh Durham Research Triangle

Hotels
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Embassy Suites Hotels
8.4 (548 reviews)
201 Harrison Oaks Boulevard , Cary , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Issues with parking fees
Room temperature control problems
Uncomfortable pull-out couch

Categories

Cleanliness
7.95
Rooms were clean and well maintained, though some areas need repair.
Service
8.65
Most staff were friendly and accommodating, although there were some inconsistencies.
Location
8.95
Great location, convenient for various activities and travel.
Room Quality
7.95
Decent quality but mattress and some fixtures need improvement.
Amenities
8.45
Breakfast received high praise, other amenities satisfactory.
Value for Money
7.95
Charging for parking was disappointing given the overall cost.
Food and Beverage
8.95
Breakfast plentiful and delicious, a major highlight of the stay.
Overall Experience
8.35
Good experience overall with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Convenient Location
Located in Cary, North Carolina, the Embassy Suites is a short distance from Research Triangle Park and Raleigh-Durham International Airport, making it the perfect choice for business travelers and tourists alike.

Amenities Galore
Enjoy a range of amenities including an indoor pool, fitness center, 24-hour business center, and the delicious Bistro in the Park restaurant. Don't forget to unwind at the complimentary evening manager's reception.

Suite Perks
Each suite at the Embassy Suites Raleigh Durham-Research Triangle Park is equipped with modern conveniences such as refrigerators, microwaves, coffee makers, two TVs, video games, and high-speed internet access.

Ready to experience comfort and convenience at its best? Book your stay at the Embassy Suites today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RDU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 548 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.35
M
Mary Lee • family_with_children • us
10
2026-04-19 • via Nuitee
M
Michael • solo_traveller • ch
8
Pros:

Conveniently located with respect to airport and SAS institute, even has public transport nearby.

Great breakfast, clean, large and quiet rooms.

Cons:

The staff at the hotel bar could have been a bit more customer focused.

2026-04-18 • via Nuitee
M
Mechelle • couple • us
3
Bathrooms need work. Management is unreachable. I would not stay here again.
Pros:

Location was great.

Cons:

Bathroom was not good. Drain was clogged and rusted.

2026-04-15 • via Nuitee
J
Joanne • solo_traveller • us
10
Pros:

The hotel had an impressive and beautiful lobby. The bar and breakfast were great, and the rooms were very comfortable. Very impressed with this hotel for the price paid. All of the staff we encountered were very professional and polite.

Cons:

Nothing.

2026-04-14 • via Nuitee
J
Jeanita • solo_traveller • us
6
Pros:

I did not like that the water pressure in the room was low

Cons:

I didn't like that you had to pay for parking. I see you. If you have more, then one vehicle for the same room

2026-04-13 • via Nuitee
J
Jean • family_with_children • us
10
Perfect. Beds are outlandishly comfortable.
Pros:

We were Kate checking in and they extended the time for us by 45 minutes.

Cons:

Nothing

2026-04-11 • via Nuitee
R
robert • family_with_children • us
4
Ok
Pros:

It was ok . Didnot like having to pay for parking!’

Cons:

Ridiculous to have to pay to park

2026-04-07 • via Nuitee
T
Tanisha • family_with_children • us
10
2026-04-05 • via Nuitee
E
Eley • couple • us
10
2026-04-04 • via Nuitee
A
Amy • extended_group • us
5
I love staying at Embassy Suites, but this property did not live up to the expectations.
Pros:

The location and the layout

Cons:

The food was cold. The toilet in our room wouldn’t flush and the bathtub had rust spots

2026-03-31 • via Nuitee
A
Anna • solo_traveller • ua
10
Great stay, not far from Aquatic Center.
Pros:

Location and service was great.

2026-03-31 • via Nuitee
S
Shara • extended_group • us
10
Pros:

Great customer service from the staff, clean hotel and breakfast was phenomenal

Cons:

Long wait checking in 30 plus minutes because rooms wasn't ready and room was already booked ahead of time

2026-03-30 • via Nuitee
D
daneshia • extended_group • us
10
Pros:

Everything was so nice & clean .

2026-03-30 • via Nuitee
S
Sandrie • extended_group • us
9
Pros:

The pool and room services

Cons:

The kids knocking on the doors a d running.

2026-03-30 • via Nuitee
A
Abria • couple • us
10
2026-03-29 • via Nuitee
T
Taryn • couple • us
9
2026-03-26 • via Nuitee
W
Willy • extended_group • us
7
Pros:

Location, food and staff

Cons:

A/c did not work properly in the room

2026-03-25 • via Nuitee
S
Siva • solo_traveller • us
5
Decent stay.
Pros:

Spacious

Cons:

Paid parking.

2026-03-25 • via Nuitee
V
VOLODYMYR • family_with_children • ua
9
2026-03-24 • via Nuitee
M
Michael • couple • us
10
Everything was perfect
Pros:

Clean and safe

Cons:

N/A

2026-03-22 • via Nuitee