Crowne Plaza Newark Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.3 (3281 reviews)
901 Spring Street , Elizabeth , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Complimentary airport shuttle / transfers
Very convenient location near airport and direct bus to NYC
Friendly and helpful staff and shuttle drivers
On-site food options that many guests enjoyed (meatballs, Caesar salad, bagels, coffee)
Free breakfast mentioned in some reviews
Cons:
Smelly or dirty rooms and carpet reported
Property is old/worn; rooms and bathrooms need renovation
Rude or unresponsive front-desk/phone staff reported by some guests
Charging for parking and parking fees seen as expensive
Safety concern reported (unauthorized key/door incident)
Breakfast quality inconsistent (cold eggs); no microwave in rooms
Loose power sockets and occasional maintenance issues

Categories

Cleanliness
5.2
Multiple mentions of bad smells, dirty carpet and smelly rooms offset by a few reports of the hotel being clean; overall below average cleanliness.
Service
9.2
Many reviews praise staff, shuttle drivers and bartenders as friendly and helpful, though a few reports note rude reception/phone staff.
Location
9.5
Consistently reported as very convenient for the airport and with good transport connectivity to NYC (bus stop/direct bus, last stop before Manhattan).
Room Quality
5
Multiple comments about the property being old and worn (in-wall A/C, dated bathrooms), loose sockets, awkward fixtures and uncomfortable showers/toilets.
Amenities
8.8
Shuttle/complimentary airport transfer and breakfast options are positives; negatives include no microwave in rooms and parking charges.
Value for Money
5
Several guests view the hotel as overpriced for what it offers (parking fees, comments that it is 'too expensive' or not matching brand expectations).
Food and Beverage
8.4
Many positive comments about food (meatballs, salads, bagels, coffee) though some complaints about cold eggs and inconsistent breakfast quality.
Overall Experience
7.3
Mixed overall impressions: some guests report excellent stays due to staff and location while others cite safety concerns, odors and dated rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:20

Property Description

Convenient Airport Transfers
Providing free 24-hour transfers to Newark International Airport, this New Jersey hotel ensures a stress-free travel experience for guests.

Modern Amenities and Dining Options
The Crowne Plaza Hotel-Newark Airport offers a fully equipped fitness centre, indoor pool, and on-site dining at the Crowne Plaza Cafe and Cafe Bistro, catering to all guest needs.

Nearby Attractions
Conveniently located near New York City and the Meadowlands Sports Complex, guests can explore popular attractions such as Rutgers University, Jersey Gardens Mall, and the Newark Museum during their stay.

Book now to experience comfort and convenience at the Crowne Plaza Hotel-Newark Airport!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, delivered packages will be held for a fee of USD 3 per day, per package.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

7.3
Based on 3281 reviews
Cleanliness: 5.2
Service: 9.2
Location: 9.5
Room Quality: 5
Amenities: 8.8
Value for Money: 5
Food and Beverage: 8.4
Overall Experience: 7.3
C
Choon-Taek • couple • kr
9
2026-09-19 • via Nuitee
I
Isabelle • solo_traveller • us
9
Pros:

Staff is nice, very close to the airport

Cons:

I wish the parking is free fir guest

2026-09-19 • via Nuitee
K
Kim • couple • us
5
Cons:

They’re planning a renovation, so hopefully it improves the property substantially. Currently it’s very very dated and lacking. Location is close to the airport which is good, but the area doesn’t offer anything else beyond that.

2026-09-18 • via Nuitee
C
Carlos • extended_group • do
3
2026-09-18 • via Nuitee
A
Allison • couple • us
7
2026-09-18 • via Nuitee
R
raymond • solo_traveller • de
8
2026-09-16 • via Nuitee
C
Clement • solo_traveller • br
9
2026-09-16 • via Nuitee
W
Weil • extended_group • us
9
2026-09-15 • via Nuitee
D
Daisuke • solo_traveller • jp
9
2026-09-15 • via Nuitee
G
Gleason • couple • us
9
2026-09-15 • via Nuitee
V
Vang • solo_traveller • us
10
2026-09-13 • via Nuitee
A
Andrea • solo_traveller • au
10
Great
Pros:

Everything

Cons:

Nothing

2026-09-13 • via Nuitee
A
Ana-Maria • family_with_children • au
1
I wouldn’t stay there again.
Pros:

The staff were great and there was a handy laundry there.

Cons:

The room smelt musty, there was wet carpet in the corner, everything was dirty and musty. Everything was old and run down.

2026-09-12 • via Nuitee
L
Luis • extended_group • mx
8
2026-09-11 • via Nuitee
E
Exequiel • couple • us
7
Cannot give higher rating because of the loud music you cannot sleep.
Pros:

It’s clean and minutes away from airport.

Cons:

Too much noise coming from a club nearby and their music is way too loud. Sounds like outdoor and doesn’t stop until around 1:30AM-2:00 AM

2026-09-11 • via Nuitee
Y
Yailet • extended_group • us
10
2026-09-11 • via Nuitee
P
Pierluigi • couple • it
1
Pros:

Vecchia

Cons:

Servizi pessimo, prenotato 2 stanze una l hanno cancellata per over booking. Vergogna

2026-09-11 • via Nuitee
S
Sandra • solo_traveller • us
10
The hotel and room were clean. Staff was helpful. I enjoyed having a late dinner at the restaurant after a long travel d
2026-09-10 • via Nuitee
S
Sergio • couple • us
7
Cons:

Parking is not included. Paid too much for it.

2026-09-09 • via Nuitee
L
Lauren • couple • us
7
Would consider staying here again despite the small inconveniences.
Pros:

I mentioned it was our anniversary and they very kindly gave us two spits of champagne and a lovely note. It was wonderful to be on the 11th floor with a bit of a view. The room was spacious and pretty well kept. The staff was very kind and helpful. The facilities were nice and the location was excellent being so close to the airport.

Cons:

I tried to have housekeeping make up our room each day but our room was being skipped. I even vacated the room each day to give plenty of opportunity. We didn't have a do not disturb sign on our door. So, I requested fresh towels myself. The next day as I had the "DND" sign on the door, room service pounded on the door until we answered and requested towels, trash, etc. We never got fresh sheets.

2026-09-09 • via Nuitee