Fairfield Inn & Suites by Marriott Parsippany

This is a very outdated hotel, in bad need of multiple upgrades. The panel in the one working elevator was literally hanging off the wall.

Housekeeping services are only available EVERY OTHER DAY! For 2 people, we received 3 washcloths for a 48 hour period? I asked multiple times for extra linen, which was refused rudely, each time!

The staff was not welcoming or helpful in any way. The chair (which is threadbare) and lamps in our room are probably 20+ years old. The outlets by the bed are so loose and old that phone chargers will barely work. You have to prop the cord at the exact right angle for them to work.

The bathroom needs to be updated as well. The base of the toilet is dirty and the tub has an old plastic liner in the bottom.

The WiFi doesn’t work, so no streaming on the TV!!

The price and the breakfast here, are probably the only good point. I would advise that you spend a few more dollars and go down the road!!

despite the exterior, the interior and all the appliances, bed , hvac, etc are all very dated and in various states of disrepair.

Paper thin walls, mold everywhere, tub took forever to drain after a shower (not even a bath). Looks like the hotel is being upgraded but I don’t think that will fix the issue of walls being paper thin. Likely won’t be staying here again when I travel for work. I am actively hearing the full conversation of the people in the room next to me and they’re speaking at a normal volume.

I would not recommend staying at this Fairfield Inn in Parsippany, NJ. While the room and location were acceptable and the breakfast was average, the overall experience was very disappointing.

The hotel itself is older and in poor shape, and much of it is under construction. Housekeeping was inconsistent—I confirmed at check-in that I wanted daily service, yet my room was skipped two days in a row. When I raised the issue, the front desk informed me that housekeeping must be requested every day in advance, something that was never explained upon arrival. As a result, I went without fresh towels or coffee unless I went to the desk to ask. On top of that, the only in-room coffee pods available were decaf, which seems like a basic oversight.

Other frustrations included only one slow elevator, which often caused delays. I'm a Marriott Platinum Elite member, but there was no recognition of my Rewards membership level. These issues combined made for a poor experience. I visit this area often for work, but will be avoiding this hotel in the future.

Clean room, near lots of great restaurants.

parking is convenient

Good room .. ok for price

Everything great

For the past 25 years, this was our "go to" hotel in Parsippany mainly because my sister lives nearby. We have stayed here more than a dozen times and watched this once upon a time beautiful (well managed) hotel go downhill... it has changed management, remodelled/renovated, turnover of employees, changed breakfast menus, etc...

The hotel as of this writing is currently undergoing what seems like extensive renovation (about time!!!). First off, management needs to address the ever dripping trinkling water smack right in its front entrance. Second, there is only 1 old elevator working and its time for 2 brand new elevators. Third, desperately need to hire a professional window washer company. The exterior windows are extremely cruddy; obviously have not been maintained for years. The computer in the lobby is pathetic and you have to stand (reception couldn't even get it to work) while trying to print our boarding pass. There is a nice business section area with desks not being utilized - management needs to buy 2 new computers and 2 chairs (for business' sake, they're cheap now!)

On the bright side, thank goodness my room was clean and comfortable although I was assigned a room located next to the elevator. My room was equipped with a microwave and small fridge (that actually gets cold). Bathroom was clean. Linens are crisp/clean, fresh bright white towels. This is all what matters to me. There's an ice machine next to the elevator. During our stay, breakfast was very well stocked & sufficient. Front desk folks were attentive.

Perhaps, give them time to fix and renovate and hopefully this hotel will look spiffy once again!

Great

Very convenient to highway

They are in the middle of renovations so it wasn’t as clean and functioning as it should be. One elevator instead of two. Toilets flushed very slow.

Property appears to be a little beat up, but they might be in the middle of some updates.

Bee was extremely helpful during a swift check-in.. our room was spotless and beds were comfortable. There were no rugs in the room which I find much cleaner! Very nice stay

Every thing is fine except I can hear voice from next room voice very loudly.

It was good.

The guest service attendants were very pleasant. And the hotel smoked clean and fresh. We weren’t expecting renovations and there was no indication of that incidence at time of booking. One of 2 elevators worked and the one working also needed maintenance. The breakfast was nice and refreshed consistently, the suite was clean but the shower ceiling was outdated, crudely painted and the shower head needed to be changed. Overall it was decent for the value

Everything was great. Breakfast menu is bit limited, but enough to feed

I just checked my bank account and I was charged twice for the Friday night’s accommodation 9/12/25.
My friend Wayne Nock paid the bill and expedia charged my credit card on file .
I originally booked one hotel room using Expedia for 9/14/25. One week later I added Friday 9/12/25. The hotel manager said the room was not paid for
And my friend paid the room using his debit
card. I just checked my bank account and discovered the room was paid for twice via Expedia.
Please refund the overage ,

Hotel had construction throughout. Only one elevator working & in poor/unsafe condition, and house keeping using same “passenger” elevator led to even longer waiting. Hotel interior/exterior and room were very dirty and bad smells throughout and room barely stocked, coffee maker was disgusting, not even a whole roll of toilet paper! The mattresses were horrible, worst I’ve ever experienced. Extremely disappointed and disgusted with the entire experience and brand.