Hilton Garden Inn Orange Beach

Hotels
Hilton Garden Inn
7.8 (1202 reviews)
23092 Perdido Beach Boulevard , Gulf Shores , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Great beach location
Cons:
Issues with room quality
Inconvenient additional costs

Categories

Cleanliness
7.99
The hotel was described as exceptionally clean and well-maintained.
Service
8.56
Staff received high praise for being friendly, accommodating, and helpful.
Location
8.3
The hotel had a convenient beach location, appealing to many guests.
Room Quality
6.96
Some complaints about room conditions, particularly regarding beds and coffee provisions.
Amenities
7.29
Amenities like pool and breakfast were appreciated, but some issues noted.
Value for Money
7.65
Guests felt the overall offering matched the price, though some costs for extras were seen as annoying.
Food and Beverage
8.2
Breakfast options received positive feedback from multiple guests.
Overall Experience
7.47
Overall positive experiences noted, but impacted by specific issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:02

Property Description

Luxurious Gulf-front Hotel

Stunning Gulf Views: Enjoy a private balcony in every room overlooking the Gulf of Mexico.

Relaxation and Recreation: Unwind in the indoor and outdoor pools, or soak in one of the two hot tubs by the poolside tiki bar.

Convenience at Your Fingertips: Start your day with breakfast at The Garden Grille, grab snacks at the 24-hour Pavilion Pantry, and stay connected with free WiFi.

Experience comfort and convenience at Hilton Garden Inn Orange Beach - book your stay today!

Important information:

Guests must be at least 21 years or older to check-in.

Early Check-in and late check-out may be possible upon request for additional charge at the property. Please contact the property directly to request.

Beach chair rentals are handled by a separate company and are not included in room rental.

Renovation work is done from September 22, 2024 until 2025. The swimming pool deck is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1202 reviews
Cleanliness: 7.99
Service: 8.56
Location: 8.3
Room Quality: 6.96
Amenities: 7.29
Value for Money: 7.65
Food and Beverage: 8.2
Overall Experience: 7.47
L
Leroy couple us
10
over all it was a nice facility and stay
Pros:

We were on our way back home to TX and stopped for the night to check things out. It was nice and liked that you can walk from the pool to the beach. We are trying to plan a trip in May

Cons:

We do have pets and wanted to know if that fee is for each night or a flat $75.00? If you could send the answer to me at stacy.foley@claimchecknow.com I would appreciate it.

2026-02-12 via Nuitee
R
Roger couple us
10
2026-02-11 via Nuitee
L
Leon couple za
9
Can recommend
Pros:

Spacious room with view and balcony.
Gym.

2026-01-29 via Nuitee
T
Tiffany couple us
10
2026-01-25 via Nuitee
R
Roger couple us
8
2026-01-25 via Nuitee
E
Emily family_with_children us
10
2026-01-20 via Nuitee
C
Christine solo_traveller us
4
passable
Pros:

The view was great and the maintainance staff were the sweetest and you could tell they were super busy. They had just hired a new bartender that had talked to in passing and she was super sweet as well.

Cons:

Housekeeping appeared to have been rushed from the last clean up. There was an old hair tie on the floor, some shells and rocks, etc. There was nothing in the shower as far as shampoo, soap and conditioner. The sliding door curtian was just chewed up with holes and the inside portion of the airconditioning unit was a little rusty with metal pieces sticking out of that area. There was light sockets in between the 2 beds but no bulbs. And no I didn't complain because my whole purpose of going on a solo vacation was to get day to day work stress out of my system, didn't want to start my days off with more. Also at check in, that gal had a short attitude and I just didn't want to deal with that kind of negativity anymore after traveling. The front desk as a whole could learn from maintainance staff attitude.

2026-01-20 via Nuitee
B
Brooke family_with_children us
10
2026-01-19 via Nuitee
E
Emily couple us
5
2026-01-19 via Nuitee
P
Paris couple us
8
We had a great comfortable stay and will return
Pros:

The lazy river, live music and location

Cons:

Water pressure in the shower

2026-01-19 via Nuitee
E
Elizabeth extended_group us
4
2026-01-19 via Nuitee
H
Hayley family_with_children us
10
Pros:

The location was phenomenal and hotel was so clean! Very impressed with crew, especially the crew that diligently cleaned the pool every morning

Cons:

10 dollars to park as a hotel guest was annoying

2026-01-19 via Nuitee
J
Jorge couple us
10
2026-01-19 via Nuitee
J
jeremy couple us
10
we stayed 2-3 days and it was great. everything was great, pool side bar is nice touch
Pros:

everything was great but the breakfast every morning was my favorite. rooms are clean, people so friendly too..

Cons:

i have no complaints..

2026-01-19 via Nuitee
S
Sandy couple us
10
2026-01-19 via Nuitee
C
chenegarapu couple us
5
Overall bad experience in the room
Pros:

It’s very old property the taps and phone was also missing some buttons

Cons:

There were roaches in the property and the bedsheets looked pretty old

2026-01-18 via Nuitee
6
633suef Solo travel
10
Nice birthday getaway
Pros:

Great beach hotel in Gulf Shores AL
Close to Gulf Shores State Park and other attractions and restaurants.

2026-01-17 via Tripadvisor
M
Melissa couple us
10
2026-01-11 via Nuitee
W
Wilson couple us
8
Nice hotel but rooms were very basic, locations and cleanliness were excellent
Pros:

Location, pool was nice but too cold to use, outside area was nice.

Cons:

Room was very small. I was trying to find into online about how big the room is. Plans changed and our couples trip turned into a family trip. Has to bring 3 kids last minute bc my parents got sick, so we unfortunately had to check out early and find a bigger room. Would like a little more detail online about space in the room.

2026-01-08 via Nuitee
C
Chant couple us
4
2026-01-07 via Nuitee