Hilton Garden Inn Orange Beach

Hotels
•
Hilton Garden Inn
7.8 (1231 reviews)
23092 Perdido Beach Boulevard , Gulf Shores , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Great beach location
Cons:
Issues with room quality
Inconvenient additional costs

Categories

Cleanliness
7.99
The hotel was described as exceptionally clean and well-maintained.
Service
8.56
Staff received high praise for being friendly, accommodating, and helpful.
Location
8.3
The hotel had a convenient beach location, appealing to many guests.
Room Quality
6.96
Some complaints about room conditions, particularly regarding beds and coffee provisions.
Amenities
7.29
Amenities like pool and breakfast were appreciated, but some issues noted.
Value for Money
7.65
Guests felt the overall offering matched the price, though some costs for extras were seen as annoying.
Food and Beverage
8.2
Breakfast options received positive feedback from multiple guests.
Overall Experience
7.47
Overall positive experiences noted, but impacted by specific issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:02

Property Description

Luxurious Gulf-front Hotel

Stunning Gulf Views: Enjoy a private balcony in every room overlooking the Gulf of Mexico.

Relaxation and Recreation: Unwind in the indoor and outdoor pools, or soak in one of the two hot tubs by the poolside tiki bar.

Convenience at Your Fingertips: Start your day with breakfast at The Garden Grille, grab snacks at the 24-hour Pavilion Pantry, and stay connected with free WiFi.

Experience comfort and convenience at Hilton Garden Inn Orange Beach - book your stay today!

Important information:

Guests must be at least 21 years or older to check-in.

Early Check-in and late check-out may be possible upon request for additional charge at the property. Please contact the property directly to request.

Beach chair rentals are handled by a separate company and are not included in room rental.

Renovation work is done from September 22, 2024 until 2025. The swimming pool deck is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1231 reviews
Cleanliness: 7.99
Service: 8.56
Location: 8.3
Room Quality: 6.96
Amenities: 7.29
Value for Money: 7.65
Food and Beverage: 8.2
Overall Experience: 7.47
P
Pam • solo_traveller • us
8
Quick overnight stay on my way home from SE FL. Just what I needed for another 6 hr drive. Breakfast was good and server
Pros:

Easy to locate. Staff was very welcoming. Room was clean but could use a makeover. Art was missing from over the bed which looked like a queen instead of a king. Room was very quiet which was appreciated after 9 hrs drive.

Cons:

Would have loved a nicer balcony view of the beach. Had to lean out to catch a view.

2026-04-17 • via Nuitee
J
Jamie • extended_group • us
10
2026-04-16 • via Nuitee
K
Kimberly • family_with_children • us
5
Great drinks! Bad choice of family members to bring lol
Pros:

The Tiki bar employee, Lindsay, she is a DOLL! She was so sweet and chatty - however the other lady who worked when Lindsay was off, was so rude and disrespectful.
We also throughly enjoyed the distance to the beach with how close the chairs were to the pier!
Was also extremely grateful for the lovely gentlemen who worked the desk the night of check in - we arrived later than expected and they were so kind and also gave me peace of mind being able to check in later than the 4:00 PM check in time!

Cons:

Majority of the trip wasn't pleasant due to the family members that I was with.. they were rude and disrespectful to the fact that I was supplying them a FREE trip because I footed the bill the entire time. After my long, hard weeks at work - I was looking forward to a relaxing week, however I did not receive that, it was in fact extremely stressful due to the original plan being my best friend and I coming for a girls trip, who canceled less than 24 hours prior to the trip, so having to find a replacement to not travel alone due to the trip being non-refundable. Other than the personal reasons for the trip putting a sour taste in my mouth, at 9:30AM there was construction work going out outside our room which was slightly disruptful but I do understand that it had to be done.

2026-04-16 • via Nuitee
L
Leeann • extended_group • us
10
2026-04-14 • via Nuitee
J
Jesus • couple • us
10
Loved it
Pros:

Friendly customer service

Cons:

Na

2026-04-13 • via Nuitee
J
John • couple • us
10
2026-04-11 • via Nuitee
N
Natasha • couple • us
6
Pros:

The location right off the beach.

Cons:

The room was subpar. The carpet was torn, the bathroom needs to renovated and the bed was not comfortable.

2026-04-06 • via Nuitee
L
Lourene • couple • us
7
Decent fir location
Pros:

The staff was amazing; the breakfast options were great to have; the pool and beach access!!

Cons:

The hotel is very outdated for a Hilton. Need some major upgrades and stop patching up!!!

2026-04-05 • via Nuitee
K
Kim • couple • us
10
Pros:

Clean, friendly staff and conveniently located

Cons:

Nothing

2026-04-05 • via Nuitee
D
Dee Dee • couple • us
1
2026-04-04 • via Nuitee
M
Michael • couple • us
10
2026-04-02 • via Nuitee
R
Rolf • couple • us
8
2026-04-01 • via Nuitee
E
Elaine • couple • us
7
Cons:

The carpets are in desperate need of cleaning! I do realize it was a pet friendly room but they still need cleaned.

2026-03-30 • via Nuitee
B
Blake • couple • us
8
2026-03-30 • via Nuitee
L
Lane • solo_traveller • us
10
2026-03-29 • via Nuitee
A
Ashley • couple • us
10
2026-03-29 • via Nuitee
P
Pearce • family_with_children • us
7
Pros:

Location

Cons:

Bathroom terrible

2026-03-29 • via Nuitee
A
Adaria • couple • us
10
2026-03-28 • via Nuitee
M
Mary • couple • us
10
Clean, perfect spot, and beautiful pool
Pros:

The location is prime and it’s very clean

Cons:

I liked everything

2026-03-26 • via Nuitee
H
Holly • family_with_children • us
1
Wouldn’t recommend to anyone for the price and the inconvenience.
Pros:

It was convenient to where my daughter was staying.

Cons:

The Tv was messed up the entire stay. We only had 1 channel. The water in the shower barely got warm so we had cold showers the whole stay. They tried charging for the breakfast that I had already paid for when booking the stay. We had to pay for parking each night when we had already paid to stay at the hotel.

2026-03-25 • via Nuitee