Hilton Garden Inn Orange Beach

Hotels
Hilton Garden Inn
7.8 (1214 reviews)
23092 Perdido Beach Boulevard , Gulf Shores , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Great beach location
Cons:
Issues with room quality
Inconvenient additional costs

Categories

Cleanliness
7.99
The hotel was described as exceptionally clean and well-maintained.
Service
8.56
Staff received high praise for being friendly, accommodating, and helpful.
Location
8.3
The hotel had a convenient beach location, appealing to many guests.
Room Quality
6.96
Some complaints about room conditions, particularly regarding beds and coffee provisions.
Amenities
7.29
Amenities like pool and breakfast were appreciated, but some issues noted.
Value for Money
7.65
Guests felt the overall offering matched the price, though some costs for extras were seen as annoying.
Food and Beverage
8.2
Breakfast options received positive feedback from multiple guests.
Overall Experience
7.47
Overall positive experiences noted, but impacted by specific issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:02

Property Description

Luxurious Gulf-front Hotel

Stunning Gulf Views: Enjoy a private balcony in every room overlooking the Gulf of Mexico.

Relaxation and Recreation: Unwind in the indoor and outdoor pools, or soak in one of the two hot tubs by the poolside tiki bar.

Convenience at Your Fingertips: Start your day with breakfast at The Garden Grille, grab snacks at the 24-hour Pavilion Pantry, and stay connected with free WiFi.

Experience comfort and convenience at Hilton Garden Inn Orange Beach - book your stay today!

Important information:

Guests must be at least 21 years or older to check-in.

Early Check-in and late check-out may be possible upon request for additional charge at the property. Please contact the property directly to request.

Beach chair rentals are handled by a separate company and are not included in room rental.

Renovation work is done from September 22, 2024 until 2025. The swimming pool deck is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1214 reviews
Cleanliness: 7.99
Service: 8.56
Location: 8.3
Room Quality: 6.96
Amenities: 7.29
Value for Money: 7.65
Food and Beverage: 8.2
Overall Experience: 7.47
A
Adaria couple us
10
2026-03-28 via Nuitee
M
Mary couple us
10
Clean, perfect spot, and beautiful pool
Pros:

The location is prime and it’s very clean

Cons:

I liked everything

2026-03-26 via Nuitee
H
Holly family_with_children us
1
Wouldn’t recommend to anyone for the price and the inconvenience.
Pros:

It was convenient to where my daughter was staying.

Cons:

The Tv was messed up the entire stay. We only had 1 channel. The water in the shower barely got warm so we had cold showers the whole stay. They tried charging for the breakfast that I had already paid for when booking the stay. We had to pay for parking each night when we had already paid to stay at the hotel.

2026-03-25 via Nuitee
T
Tabrianna couple us
8
2026-03-24 via Nuitee
P
Philecia couple us
8
2026-03-24 via Nuitee
N
Nichelle couple us
7
I would probably give it another try just because the location and convenience.
Pros:

Location

Cons:

Bed was uncomfortable, my comforter wasn’t clean; called the front desk and they did send housekeeping to change it.

2026-03-19 via Nuitee
S
Shelby couple us
10
2026-03-18 via Nuitee
A
Amanda couple us
1
You could not pay me to go back to their rooms.
Pros:

The beach view.

Cons:

Where to start.. outdated, and not taken care of. The maintenance doesn’t fix things and just puts a “bandaid” over the issue. There is water damage on everything, wear and tear on everything in the room from the chairs to the lamps and the bed side table. Also the floors were so nasty they turns my white socks black.

2026-03-16 via Nuitee
S
Saulsberry couple us
10
2026-03-12 via Nuitee
X
X5779BGmarthac Couples Medfield, Massachusetts
10
Great beach get-away
Pros:

We loved our stay. The lobby and rooms are typical of a Hilton Garden Inn. We had a room that overlooked the pool and the Gulf beyond. The balcony was so comfortable to sit and read. I LOVED the lazy river, I had never been on one before and it was so relaxing. We were there before the start of the season, so the outside bar was just re-opening on our last day. The hotel was quiet, which we liked. I love the sound of the waves crashing, and they could be heard in our room. There was music on speakers on for several hours at the pool on our first few days there. And the waves could not be heard. They did turn off the music after I asked. We were the only people at the pool a lot of the time. We rented beach chairs for one day ($45 for two chairs and one umbrella) and if I had a do over I think I would have rented for three days. All the crew were friendly and helpful. Veronica, who I think is the general manager, is always available. She is such a hard worker.

2026-03-09 via Tripadvisor
S
Shemeka couple us
10
Pros:

The location and beach view were perfect. The staff was very professional and nice. The hotel and room was clean and quiet.

Cons:

Nothing

2026-03-05 via Nuitee
C
CHRISTOPHER family_with_children us
9
2026-03-04 via Nuitee
L
Lori couple us
9
2026-03-02 via Nuitee
A
Amanda couple us
5
2026-03-02 via Nuitee
R
Rebecca family_with_children us
8
Pros:

That it was right on the beach

Cons:

The only complaint was how expensive there breakfast was so they didn't go back to the restaurant on site.

2026-02-27 via Nuitee
L
Leroy couple us
10
over all it was a nice facility and stay
Pros:

We were on our way back home to TX and stopped for the night to check things out. It was nice and liked that you can walk from the pool to the beach. We are trying to plan a trip in May

Cons:

We do have pets and wanted to know if that fee is for each night or a flat $75.00? If you could send the answer to me at stacy.foley@claimchecknow.com I would appreciate it.

2026-02-12 via Nuitee
R
Roger couple us
10
2026-02-11 via Nuitee
L
Leon couple za
9
Can recommend
Pros:

Spacious room with view and balcony.
Gym.

2026-01-29 via Nuitee
T
Tiffany couple us
10
2026-01-25 via Nuitee
R
Roger couple us
8
2026-01-25 via Nuitee