Mercure Lyon Centre Plaza République

Hotels
Mercure
8 (1611 reviews)
5 Rue Stella , Lyon , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Lacking amenities

Categories

Cleanliness
7.75
Several comments indicated issues with room conditions such as size and inadequate amenities.
Service
9.75
Multiple reviews praised the friendly and attentive service provided by the staff.
Location
9.75
The location was frequently highlighted as central and convenient for visitors.
Room Quality
6.75
Rooms were described as small and lacking in basic amenities, like adequate storage.
Amenities
7.75
Reviews noted a lack of essential services and items typically expected at this rating.
Value for Money
5.75
Many comments addressed the high price relative to room quality and amenities.
Food and Beverage
7.75
Some guests mentioned disappointment with breakfast options while others found it acceptable.
Overall Experience
8.75
Overall, guests found the experience satisfactory despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Luxurious Accommodations
Experience comfort and convenience at Mercure Lyon Centre Plaza République. Each room is equipped with modern amenities including air conditioning, a minibar, and a safety deposit box. Enjoy complimentary toiletries and a bottle of water during your stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast or grab a quick bite with the express breakfast option. In the evening, unwind at the Plaza Bar with a refreshing drink.

Convenient Location
Located in Lyon Presqu’île, our hotel is just a short walk from Vieux Lyon and close to Cordeliers Metro Station. With the reception desk open 24/7, we are here to cater to all your needs. Book your stay now and explore the beauty of Lyon!

Important information:

Please note that guests are required to show the credit card used when booking upon arrival and that a pre-authorization of this card is required upon arrival.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1611 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 8.75
B
Barbara couple us
10
Pros:

The room was very clean (thank you Patricia). Everyone we interacted with was very kind.

2026-07-03 via Nuitee
G
Graham solo_traveller au
7
2026-07-01 via Nuitee
H
Hajar extended_group fr
10
Pros:

top bonne exérience

2026-06-30 via Nuitee
A
Alejandro Pérez Alpuente solo_traveller es
10
2026-06-30 via Nuitee
C
Constantin solo_traveller be
8
2026-06-29 via Nuitee
M
Mateo couple es
7
Ciudad espectacular y hotel muy céntrico.
Pros:

La cama muy cómoda pero no se podía abrir la ventana y al ser la habitación tan pequeña daba sensación de agobio.

Cons:

Los ascensores se estropearon los dos el segundo día y eran cuatro pisos

2026-06-28 via Nuitee
L
Letizia family_with_children it
8
Pros:

Posizione
Pulizia

Cons:

Camera in ritardo
Ascensore non funzionante

2026-06-28 via Nuitee
L
Lonela J extended_group ca
8
Very good value for money
Pros:

Clean comfortable room, breakfast was great and staff are just wonderful.

Cons:

Add vanity kits, fan in rooms to help with the heatwave. Keep up the great job!

2026-06-28 via Nuitee
C
Cartier solo_traveller fr
8
2026-06-27 via Nuitee
B
Bertrand solo_traveller ch
7
Pros:

Emplacement

Cons:

Service au bar l'après-midi était nul

2026-06-24 via Nuitee
J
Julien solo_traveller fr
7
2026-06-24 via Nuitee
J
Juan couple ch
4
Dissapointing small room
Pros:

Location

Cons:

Perhaps the smallest and worst room in inventory.
Hotels give these rooms to Booking.com clients.
Like sleeping in shoe box.
Just a small double bed surrounded by walls with no space around…

2026-06-23 via Nuitee
D
Don couple ch
6
Pros:

Service good

Cons:

Elevators were not working. Staying on 8 th floor.

2026-06-22 via Nuitee
H
Hugo couple au
1
Bon emplacement.
Pros:

Hôtel propre.

Cons:

Très difficile d’accès en voiture, pas de parking mais surtout les 2 ascenseurs étaient en panne pendant toute la durée du séjour; nous étions au 8eme étage!!!

2026-06-21 via Nuitee
H
Helena solo_traveller br
6
It could be better.
Cons:

It is a very small room for many guests.We need to wait for to replace the food.Only one woman doing all the work.

2026-06-20 via Nuitee
L
LAURENCE extended_group fr
9
2026-06-13 via Nuitee
B
Bruno solo_traveller be
10
2026-06-12 via Nuitee
E
Eric couple ch
6
bien situé
Pros:

Très bon emplacement pour visiter et faire du shopping à Lyon.

Cons:

Nous avons eu une chambre pour personne à mobilité réduite. Ce qui nous a dérangé est surtout qu'il y avait une toute petie fenêtre qui en plus donnait sur une cours intérieur.
Ayant déjà été dans cet établissement, nous arions préféré une meilleure chambre.

2026-06-10 via Nuitee
B
Bérengère couple fr
7
2026-06-10 via Nuitee
A
AB solo_traveller fr
6
2026-06-10 via Nuitee