Mercure Lyon Centre Plaza République

Hotels
Mercure
8 (1542 reviews)
5 Rue Stella , Lyon , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Lacking amenities

Categories

Cleanliness
7.75
Several comments indicated issues with room conditions such as size and inadequate amenities.
Service
9.75
Multiple reviews praised the friendly and attentive service provided by the staff.
Location
9.75
The location was frequently highlighted as central and convenient for visitors.
Room Quality
6.75
Rooms were described as small and lacking in basic amenities, like adequate storage.
Amenities
7.75
Reviews noted a lack of essential services and items typically expected at this rating.
Value for Money
5.75
Many comments addressed the high price relative to room quality and amenities.
Food and Beverage
7.75
Some guests mentioned disappointment with breakfast options while others found it acceptable.
Overall Experience
8.75
Overall, guests found the experience satisfactory despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Luxurious Accommodations
Experience comfort and convenience at Mercure Lyon Centre Plaza République. Each room is equipped with modern amenities including air conditioning, a minibar, and a safety deposit box. Enjoy complimentary toiletries and a bottle of water during your stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast or grab a quick bite with the express breakfast option. In the evening, unwind at the Plaza Bar with a refreshing drink.

Convenient Location
Located in Lyon Presqu’île, our hotel is just a short walk from Vieux Lyon and close to Cordeliers Metro Station. With the reception desk open 24/7, we are here to cater to all your needs. Book your stay now and explore the beauty of Lyon!

Important information:

Please note that guests are required to show the credit card used when booking upon arrival and that a pre-authorization of this card is required upon arrival.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1542 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 8.75
M
Manon couple ch
8
2026-04-17 via Nuitee
N
NA74 family_with_children fr
10
Super séjour ! gentillesse et réactivité du personnel
Pros:

La gentillesse de la réceptionniste qui a modifié notre chambre

2026-04-14 via Nuitee
couple fr
8
2026-04-13 via Nuitee
N
Nadege couple fr
7
Séjour agréable
Pros:

L emplacement

Cons:

La literie

2026-04-13 via Nuitee
F
Fabrice solo_traveller fr
5
2026-04-12 via Nuitee
M
MAUVEROU SCHILLING couple fr
7
Très moyen
Pros:

Le personnel l accueil et le petit déjeuner avec du choix et très bon. !

Cons:

Chambre petite et sombre.Lit avec une alèse comme un sac en plastique. Aucune petite attention style chocolat. Salle de bain avec un balai de toilette immonde ! Rien n est digne d un 4 étoiles. Et il faisait une chaleur épouvantable la climatisation ne fonctionnait pas.

2026-04-11 via Nuitee
N
Nathalie couple ch
10
Hotel chaleureux et bien situé
Pros:

Cet hôtel est particulièrement bien situé dans la ville et très calme. Le personnel est sympathique, souriant et à l’écoute. Le buffet du petit déjeuner est diversifié avec des produits pour la plupart locaux. Nous choisirons très certainement cet hôtel pour un prochain séjour à Lyon.

Cons:

Rien!

2026-04-10 via Nuitee
S
Stephanie couple fr
8
2026-04-10 via Nuitee
D
deniz family_with_children tr
4
Konum iyi tesis kotü
Cons:

Odalar ve kahvaltısı fotoğraflardaki gibi güzel değildi
Ve bize verdikleri odanın penceresi yoktu denecek kadar küçüktü

2026-04-09 via Nuitee
M
Mohamedy solo_traveller fr
8
2026-04-09 via Nuitee
J
Judith couple au
6
Great location, great staff, but NO AIR CON. Not good enough.
Pros:

Fantastic staff. The young lady at breakfast was so helpful as was Aloise, Ethan and Michael. Breakfast was very good. Great variety to choose from. . Hotel Location is fantastic to access all tourist attractions.

Cons:

We were on the 4th floor and couldn’t open the window. The air conditioning was not turned on. It was impossible to get a good nights sleep.

2026-04-08 via Nuitee
V
Valentina couple ch
8
Guter Aufenthalt
Pros:

Die Lage des Hotels war hervorragend. Auch das Personal war sehr freundlich, und das Zimmer war gemütlich.

Cons:

Die Toilette liess sich teilweise etwas schwer spülen, und es war häufig zu hören, wie ständig Wasser nachlief. Da sich das Badezimmer direkt neben dem Bett befindet, war dies etwas störend. In den meisten Fällen konnte das Nachlaufen des Wassers jedoch gestoppt werden.

2026-04-07 via Nuitee
G
Gilles extended_group fr
7
2026-04-07 via Nuitee
N
Natalina couple it
8
2026-04-06 via Nuitee
J
Judit Gelambí couple es
8
Pros:

En el centro de la ciudad. Muy buena ubicación. Desayuno correcto.

Cons:

Habitaciones pequen̈as.

2026-04-05 via Nuitee
M
Mireille couple ch
9
Pros:

Hotel bien sans plus, la situation est excellente. Le personnel est super sympa très à l'écoute et très serviable.

Cons:

Le WC (séparé de la salle de douche) est nul, hyper petit, avec une petite porte coulissante absolument pas au niveau de la catégorie de l'hôtel.

2026-04-05 via Nuitee
K
karim solo_traveller fr
7
Séjour correct
Pros:

Emplacement au cœur de l ville

Cons:

La salle de bain est froide

2026-04-05 via Nuitee
R
Rui couple ch
7
Cons:

La fenêtre était haute et petit et WC très petit

2026-04-05 via Nuitee
A
Amor solo_traveller tn
5
Pros:

L’emplacement

Cons:

Les chambres a19 degrés c’ es t froid

2026-03-31 via Nuitee
C
Colin extended_group gb
9
Great location in lively town
Pros:

Very central

2026-03-30 via Nuitee