Metro Plaza Hotel

Hotels
7.2 (2057 reviews)
711 North Main Street , Los Angeles , US
+1 213-680-0200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (near Union Station)
Friendly, helpful staff
Good budget value for price
Some rooms have renovated bathrooms and comfortable beds
24-hour coffee/microwave/fridge available
Cons:
Cleanliness issues: odors, stained/filthy carpets, occasional mold smell
Dated building and rooms; some maintenance problems (TV, elevator, doors)
No or very weak breakfast offering
Noisy rooms from appliances, ventilation, or external street noise
Small rooms and occasional hard mattresses

Categories

Cleanliness
5
Multiple reviews report odors (mildew/cigar), stained/filthy carpets and occasional mold smell; some bathrooms remediated but carpet and hallway cleanliness are a clear weakness.
Service
8.8
Staff repeatedly described as friendly, helpful and accommodating across reviews, often singled out as a strength despite other issues.
Location
9.3
Consistently praised for proximity to Union Station, bus/transfer convenience and central positioning—the property’s strongest attribute.
Room Quality
6.2
Mixed: some rooms recently remodeled bathrooms and comfy beds noted, but many comments about dated rooms, small size, hard mattresses, noisy appliances, and occasional maintenance problems (TV, doors, elevator).
Amenities
6.1
Basic amenities present (24h coffee, microwave, fridge, some rooms with bathtub) but breakfast is weak or absent, few outlets, and noisy/fractured appliances reduce perceived quality.
Value for Money
8.7
Viewed as a good budget choice by several guests—low price and prime location often offset deficiencies in condition and amenities.
Food and Beverage
5.5
Breakfast frequently described as poor or non-existent; on-site restaurant praised in some reviews but overall F&B offerings are limited and inconsistent (e.g., powdered creamer, minimal breakfast).
Overall Experience
8
Overall mixed but positive when location and staff are priorities; cleanliness and dated/noisy rooms temper the experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located in downtown Los Angeles, adjacent to Chinatown and Union Station, Metro Plaza Hotel offers easy access to key attractions and transportation hubs.

Comfortable Accommodations
Guests at Metro Plaza Hotel can enjoy well-appointed rooms with amenities such as free Wi-Fi, cable TV, and cozy warm-colored linens, ensuring a comfortable stay.

Convenient Amenities
The hotel features a gym for fitness enthusiasts, on-site parking for convenience, and a helpful tour desk providing local area information.

Experience the best of Los Angeles at Metro Plaza Hotel. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

7.2
Based on 2057 reviews
Cleanliness: 5
Service: 8.8
Location: 9.3
Room Quality: 6.2
Amenities: 6.1
Value for Money: 8.7
Food and Beverage: 5.5
Overall Experience: 8
N
Neil • couple • us
6
2026-10-30 • via Nuitee
D
Diego • family_with_children • it
7
2026-10-28 • via Nuitee
Y
Ye Ye • solo_traveller • tr
7
Konum 👍kahvaltı ve oda büyüklüğü 👎
Pros:

Kahvaltı çok zayıf bir kahvaltı salonu yok

Cons:

Oda 202 çok küçük wc aspiratörü ve buzdolabı çok gürültülü çalışıyor odada devamlı bir uğultu vardı. Yatak bazası metal ve hareket ettikçe metalik bir ses çıkıyor kahve var kahve makinası yoktu 3. Gün istedim öyle geldi istemesem belki orada olmayan makine için depozitomdan para alacaklardı

2026-10-26 • via Nuitee
W
warren Jean Yann • couple • us
3
L'hôtel à fait que j'ai pas passer un bon séjour
Pros:

Juste l'emplacement

Cons:

Je suis tombé malade juste 1mn on arrivons là-bas, l'air ne passais pas bien et l'odeur de moisissures, j'ai même pas dormi toute la nuit

2026-10-26 • via Nuitee
D
Dondra • couple • us
10
Wonderful with a hiccup occasionally
Pros:

Private room, fridge and most importantly, a bathtub. Beds are very comfy.

Cons:

Very few outlets inside the room, so bring an extension cord. Fridge didn’t close properly this time, needs replaced.

2026-10-25 • via Nuitee
L
Les_Tejada • family_with_children • pe
8
Pros:

Bien ubicado

Cons:

El olor a cigarro y las alfomvras estaban viejas.

2026-10-25 • via Nuitee
P
Pamela • family_with_children • au
9
Pros:

Very handy to Union station

Cons:

No breakfast or little milks downstairs with the coffee. Powdered creamer is revolting

2026-10-25 • via Nuitee
C
Caitlin • extended_group • us
7
It Was A Good Budget Choice
Pros:

The staff were always very kind. The location is convenient to Union Station.

Cons:

The room smelt a little off, but I think it was because it was old. I stayed on the fourth floor, and everything was just extremely dated.

2026-10-23 • via Nuitee
J
Johanna • couple • us
10
We will be back excellent staff !
Pros:

The staff was so friendly and helpful

Cons:

The beds mattresses were very hard was the only thing we wished wetr different

2026-10-22 • via Nuitee
W
William • couple • us
4
It is a 2 star so low expectations though there is some renovation effort going on. Best location.
Pros:

None

Cons:

Tv didn't work. Elevator is scary. Some kind of loud music thumping through the walls late into the night.

2026-10-21 • via Nuitee
H
hee • family_with_children • jp
7
2026-10-21 • via Nuitee
H
hee • family_with_children • jp
7
お得な宿
Pros:

ユニオン駅から近い
浴室のリフォームが終わったばかりなので綺麗
下のメキシコレストランの料理が安くて美味しい
24時間いつでもコーヒー、電子レンジ、熱湯、冷水、氷が使える
スタッフがにこやか

Cons:

道路に面している部屋は騒音が気になる
浴室の排水が悪い
テーブルがある部屋、無い部屋がある
カーペットのシミが気になる
浴室の換気扇がうるさい
冷蔵庫もうるさい
エアコンもうるさい
ドアの閉まりが速い部屋とゆっくり過ぎて自動では閉まらない部屋がある

2026-10-21 • via Nuitee
E
Eduardo Solana • family_with_children • mx
10
2026-10-21 • via Nuitee
M
Masaki • solo_traveller • jp
7
Pros:

location was the best to visit Union Station. I used the shuttle to Dodger Stadium.

Cons:

It was a little old building, but I think it didn't cost much

2026-10-20 • via Nuitee
D
DEbbie • family_with_children • us
10
Great hotel for central location and convenient parking.
Pros:

The staff was very accommodating and informative as to places to visit and restaurants to try.

Cons:

It was great.

2026-10-20 • via Nuitee
M
Ming • extended_group • us
10
Pros:

Location and staffs

2026-10-20 • via Nuitee
F
Fiona • family_with_children • nz
8
Pros:

Great location for Bus station
Friendly Staff

Cons:

Rain head shower- luckily I was washing my hair night we stayed.

2026-10-18 • via Nuitee
J
Juan • couple • gt
1
Pésimo hotel que no debería estar en booking.
Pros:

Ubicación

Cons:

Hotel en ruinas. Todo muy deteriorado. Alfombras muy sucias. AC en pedazos. Hab 324 al lado de ruidosa lavandería del hotel…

2026-10-17 • via Nuitee
J
John Keegan • solo_traveller • us
9
2026-10-15 • via Nuitee
S
Sayda • couple • co
4
Cons:

La ubicación y es bastante viejo

2026-10-14 • via Nuitee