Facilities

Full-service spa
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Noise issues
High additional fees

Categories

Cleanliness
8.35
While most reviews mention cleanliness positively, there are concerns about noise and the condition of the rooms, affecting the overall perception.
Service
9.35
Numerous mentions of helpful and friendly staff, indicating high service quality.
Location
9.35
Multiple reviews highlight the ideal location, which is very convenient for accessing Vail Village.
Room Quality
7.85
Several complaints about room layout and condition; many rooms had issues, leading to a lower score.
Amenities
8.85
Amenities such as umbrellas and snacks were appreciated, though some fees detracted from the value.
Value for Money
7.85
Guests noted that the price doesn't match the overall experience and additional fees make value feel diminished.
Food and Beverage
8.85
On-premises restaurants received positive mentions, contributing to the overall enjoyment.
Overall Experience
8.35
When taking everything into account, guests had both high points and significant concerns but enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:26

Property Description

Escape to a luxurious retreat at The Lodge at Vail, A RockResort, where your comfort and relaxation are our top priorities.

Indulge in Spa Excellence
Soothe your senses at our exclusive spa offering a range of services, from revitalizing massages to rejuvenating body treatments and facials, ensuring a serene escape for every guest.

Dining Delight
Satisfy your palate at Cucina Rustica, one of our two on-site restaurants, or unwind with a refreshing cocktail at our bar/lounge or poolside bar. Our buffet breakfast will power you up for an exciting day ahead!

Recreational Amenities
Stay active in our 24-hour fitness center, or relax in one of our two hot tubs and sauna. With complimentary Wi-Fi, concierge services, and ski storage, we cater to all your needs for an unforgettable experience.

Don’t miss the chance to book your stay now and immerse yourself in the splendor of Vail!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EGE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 175 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.35
P
Perkins • couple • us
10
What a way to go!
Pros:

The location is excellent.It’s not slope side, but; it’s a very short walk. I had a 3rd floor room with a veranda looking at the mountain. The view was spectacular!

Cons:

There were no negatives.

2026-05-05 • via Nuitee
Ørnulf • solo_traveller • no
9
2026-04-16 • via Nuitee
E
ERICKA • couple • mx
9
2026-04-05 • via Nuitee
L
Leah • extended_group • us
10
2026-04-04 • via Nuitee
M
Marina • family_with_children • us
8
2026-04-02 • via Nuitee
D
Dragana • couple • ca
10
2026-03-28 • via Nuitee
D
Daniel • solo_traveller • us
1
This property is an absolute dump. The staff is lovely and the location is excellent but the room was shockingly awful.
Pros:

Location and lovely staff

Cons:

The room was decrepit. The bathroom was covered in mold, the walls were scuffed everywhere, and there was black electrical tape all over the hinges of the patio door. All of the window shades were broken.

2026-03-28 • via Nuitee
1
1bretp • Family
10
A+++ location and experience in Vail
Pros:

Best location in Vail!! Staff is so, so helpful and there to ensure a perfect experience. Breakfast is great, quick and efficient. Will definitely be going back many times.

2026-03-08 • via Tripadvisor
A
Ana • family_with_children • ar
8
Muy buena
Pros:

Ubicacion, comodidad de los ambientes

Cons:

Faltaba equipamiento de vajilla

2026-03-01 • via Nuitee
G
Greg • couple • us
10
2026-02-27 • via Nuitee
M
Margie • extended_group • us
8
See you next year ! We'll be back
Pros:

The location suits us well as it is close to restaurants, shopping and lifts. We are repeat customers and have been staying here over 20 years.

Cons:

Although the property is aging, it is still well maintained and each unit condition varies. T

2026-02-26 • via Nuitee
J
James • family_with_children • de
10
Great weekend get away! We will return!
Pros:

Very friendly staff! Valet parking directly there! Ski service was also exceptional!

Cons:

Nothing

2026-02-24 • via Nuitee
C
Christopher • family_with_children • us
8
Great location with adequate facilities, for the price.
Pros:

Location

Cons:

Slightly dated

2026-02-24 • via Nuitee
R
Richard • couple • us
10
Excellent place to stay
Pros:

Location and service.

Cons:

Secure WiFi was not available

2026-02-14 • via Nuitee
K
Khaled • family_with_children • us
8
2026-02-13 • via Nuitee
L
L5791MDkelseyh • Family
8
A great getaway
Pros:

My husband and I just visited the Lodge this past week. The lodge was beautiful and the location was wonderful. You could tell it has been renovated over the years but we loved the feel/vibe of it. It was So easy to walk in the village and over to Lionshead. We chose the slope view room and that was so worth it! Beautiful snowy Mountain View where we could watch all the fun ski action! The room itself was very spacious and the king bed was lovely and very comfortable. The bathroom was also incredibly large and very nice. The only downside I would say was that we did notice some mold in the shower, and we woke up with stuffy noses each morning. Not sure if it was just the air quality or age of the hotel, etc.

We did go to the spa and received wonderful massage and facial treatments. We loved the sorbet we received afterward. The therapists were extremely professional and kind. The one downfall of the spa experience was our interaction and communication with the spa front desk associate. We called over a month before our appointment and spoke over the phone and there was just a lot of confusion and misunderstanding. As well as a lot of time spent on the phone. Once at the hotel, I called to confirm our treatments and no treatments had actually been scheduled. Thankfully, she was able to reschedule them. What bothered us most was that she had no idea about the Valentine discount special they had going on between the 10-14th. There were signs about it this in the hotel! How would the front desk at the spa not know about this!? She also wasn’t very knowledgeable about the services. She also was trying to speak with us with her AirPods in as well. Just overall not a professional experience with the front desk. Thankfully, the spa treatments made up for this.

2026-02-12 • via Tripadvisor
L
Laurent • solo_traveller • fr
10
Superbe
Pros:

Hôtel parfait. Personnels au petits soins.

2026-02-12 • via Nuitee
3
319atuld • Family
10
Must stay place if you are in Vail
Pros:

What a great place they have in the center of Vail village. 2 Top notch restaurants with tasty food and good choices. Employees were very helpful especially the concierge service. Our room was really nice and overall the lodge is great place to stay.

2026-02-10 • via Tripadvisor
S
Sven • family_with_children • nl
9
2026-02-08 • via Nuitee
P
Paulo • family_with_children • br
8
2026-01-25 • via Nuitee