Facilities

Full-service spa
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Noise issues
High additional fees

Categories

Cleanliness
8.35
While most reviews mention cleanliness positively, there are concerns about noise and the condition of the rooms, affecting the overall perception.
Service
9.35
Numerous mentions of helpful and friendly staff, indicating high service quality.
Location
9.35
Multiple reviews highlight the ideal location, which is very convenient for accessing Vail Village.
Room Quality
7.85
Several complaints about room layout and condition; many rooms had issues, leading to a lower score.
Amenities
8.85
Amenities such as umbrellas and snacks were appreciated, though some fees detracted from the value.
Value for Money
7.85
Guests noted that the price doesn't match the overall experience and additional fees make value feel diminished.
Food and Beverage
8.85
On-premises restaurants received positive mentions, contributing to the overall enjoyment.
Overall Experience
8.35
When taking everything into account, guests had both high points and significant concerns but enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:26

Property Description

Escape to a luxurious retreat at The Lodge at Vail, A RockResort, where your comfort and relaxation are our top priorities.

Indulge in Spa Excellence
Soothe your senses at our exclusive spa offering a range of services, from revitalizing massages to rejuvenating body treatments and facials, ensuring a serene escape for every guest.

Dining Delight
Satisfy your palate at Cucina Rustica, one of our two on-site restaurants, or unwind with a refreshing cocktail at our bar/lounge or poolside bar. Our buffet breakfast will power you up for an exciting day ahead!

Recreational Amenities
Stay active in our 24-hour fitness center, or relax in one of our two hot tubs and sauna. With complimentary Wi-Fi, concierge services, and ski storage, we cater to all your needs for an unforgettable experience.

Don’t miss the chance to book your stay now and immerse yourself in the splendor of Vail!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EGE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 175 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.35
M
Michael
10
Pros:

Very nice property, would go back

2025-10-10 • via Nuitee
J
JASON
6
Pros:

Staff and service were good. But most amenities were closed.

2025-10-06 • via Nuitee
J
Joseph • partner
10
Pros:

Clean room, friendly staff, great amenities.

2025-10-06 • via Nuitee
S
srinivas • family
8
Pros:

Slightly dated property, but clean and comfortable.
Good location. We in the summer and there were several gorgeous mountain hikes around.
Ample parking on the opposite side of the road with an underground connecting tunnel.

2025-10-04 • via Nuitee
B
Brian
2
Pros:

Not a good stay. Stayed in Spa Suite #390 & room was ridiculously hot - 76°. No A/C, no fans, no windows to open. You can only open a ground level door which means bears, critters, other humans can enter your room. Then the toilet made crazy loud sounds all night. Not when I arrived & sounds stopped next morning. Just nuts. Used earplugs to make it through night. Room could be great, hot tubs & spa look nice but comfort sucked.

2025-10-04 • via Nuitee
Q
Quinton • family
2
Pros:

We had to have our sheets replaced because there was blood on them and bathtub leaned and would not hold water.

2025-10-03 • via Nuitee
E
Edson
8
Pros:

Great staff - very accommodating

2025-10-01 • via Nuitee
A
Arithra • family
10
Pros:

If you want a nice hotel with great views from your room, excellent staff then the lodge is the one. The staffs are really friendly and will make sure you and your family had a great experience.

2025-10-01 • via Nuitee
A
Akeem
10
Pros:

Love

2025-09-30 • via Nuitee
L
Liz
10
Pros:

Love the complimentary snacks and the Bevi and the hot tub area.

2025-09-30 • via Nuitee
K
Kim • partner
6
Pros:


Location: The location of the hotel was fabulous. It was an easy walk to shops and restaurants. We reserved a room with a balcony and Mountain View. The view was breathtaking. It was during the peak time of the aspens turning. Beautiful.


Staff: The staff inside the hotel offered no hello or welcome back as you walk past them each day. After a five day stay, the young man did not even offer a …thank you for staying with us. So, don’t expect friendly interactions with the front desk. However, the valets were incredible helpful and friendly.

Cleanliness: The room was to be cleaned every other day. The first cleaning day we left at 10:00 and arrived back at 3:30. The room had not been cleaned. I figured it was my fault for not telling the front desk when we left for the day. My husband asked the staff to clean or at least leave clean towels while we left for an early dinner. They did.

So, the next cleaning day (two days later), we left at 9:00, and I told the front desk staff we would be gone so the room could be cleaned. When we returned at 4:00, the room had not been cleaned. It did not get cleaned before we checked out. To me this is a perk of saying at a hotel instead of an air bnb.

2025-09-29 • via Nuitee
K
kelsey • partner
10
Pros:

Loved our stay here! Hotel felt super clean and is centrally located. Walked everywhere

2025-09-27 • via Nuitee
J
Justin
4
Pros:

All of the staff were great and the location was very convenient, however the room had issues. The shower nozzle was broken, so we couldn't adjust the setting, and the setting it was stuck on should have been labled 'violently aggressive'. Showering was actually painful on certain parts of the body. Also the location of the room was bizarre, almost as if it had been an afterthought by the architect. It was in the landing between two sets of stairs, next to an elevator, no other rooms anywhere near it. The location made it very loud, we were woken up a couple of times overnight by people outside. Also the view was of the valet parking lot. Very unlikely we would stay here again.

2025-09-27 • via Nuitee
E
Elizabeth
10
Sept Getaway
Pros:

It has the best location and I liked that it has multiple exits/entrance depending on where you were going in Vail. It rained and they had umbrellas for us to use.

2025-09-24 • via Nuitee
S
Sue
8
Pros:

Large bathroom, very comfortable! Good value for the area

2025-09-24 • via Nuitee
J
John • family
10
Pros:

This place is outstanding all the way around.

2025-09-21 • via Nuitee
B
Brian • partner
6
Pros:

An okay hotel, but you don't get much for the price.

2025-09-21 • via Nuitee
K
Katie • partner
8
Pros:

N/A

2025-09-15 • via Nuitee
D
darin
10
Lodge at vail stay
Pros:

Ideal location steps from village. $50 per night parking is insane even for Vail. Pleasant staff and valet team…

2025-09-14 • via Nuitee
P
Paul • family
8
Pros:

The location of this hotel is fantastic, with easy access right into Vail Village. The rooms were clean and had a nice mountain feel. The only complaint I have is with the hidden fees, which a lot of hotels do now to make it look like the nightly cost is lower. Although Expedia says all fees included… they’re not. We got an email a couple days before our stay saying they are a “valet only” property at the tune of $50/night. Absolutely absurd. Additionally, there would be a 10.5% “resort fee” added for each night. Long story short, our $170/night room came out closer to $270/night after all was said and done…. Now if you’re going to Vail, known for being expensive, that may not be a big deal but that’s why we travelled in the offseason and only did a brief stay, to keep costs down. Other than that it was a great hotel.

2025-09-12 • via Nuitee