SureStay by Best Western Jacksonville Airport

Hotels
•
Independent
6.8 (128 reviews)
1181 Airport Road, Jacksonville, Florida, 32218 , Jacksonville , US
1-904-741-4000

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Television in common areas
Free breakfast
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Nice staff
Spacious and pet friendly rooms
Cons:
Stained sheets
No breakfast as advertised
Uncomfortable beds

Categories

Cleanliness
4.66
Sheets on the beds were stained and ripped, there was a weird bug on the floor in the bathroom.
Service
8.63
Very polite and professional staff; friendly and helpful.
Location
8.67
Conveniently located to shopping centers and close to airport parking.
Room Quality
5.62
Spacious rooms but extremely uncomfortable beds.
Amenities
8.15
Spacious, pet friendly rooms with refrigerator and microwave.
Value for Money
7.61
Great price for the condition despite some issues.
Food and Beverage
3.66
No breakfast provided despite it being advertised.
Overall Experience
7.43
Satisfactory for short stays, with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:41

Property Description

Convenient Amenities: Complimentary wireless internet access, common area television, vending machine

Complimentary Breakfast: Enjoy a daily continental breakfast

Featured Amenities: 24-hour front desk, laundry facilities, coffee/tea in common area

With a stay at Econo Lodge Jacksonville, you'll be centrally located in Jacksonville, within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. This hotel is 14.1 mi (22.8 km) from EverBank Stadium and 13.2 mi (21.3 km) from VyStar Veterans Memorial Arena.

Book your stay at Econo Lodge Jacksonville for a convenient and comfortable experience that’s perfect for your next trip to Jacksonville!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.8
Based on 128 reviews
Cleanliness: 4.66
Service: 8.63
Location: 8.67
Room Quality: 5.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 3.66
Overall Experience: 7.43
J
Justin
8
Pros:

Nice Room

2025-10-11 • via Nuitee
D
Debra
10
Pros:

Nice staff

2025-09-19 • via Nuitee
D
Dors
8
Worth it
Pros:

Such a find! It's close to airport parking. Secure. Quiet. Great nights sleep. Ty!

2025-09-07 • via Nuitee
J
Jorge
10
Pros:

Very polite and professional staff. Room was spacious and clean and conveniently located to shopping centers. I will stay again.

2025-09-01 • via Nuitee
G
Gerald • family
2
Pros:

Deposits and fees rude

2025-08-23 • via Nuitee
E
Evelyn
4
Okay for 1 night or just a few hours
Pros:

This was an overnight thing with my kids and dog because we were driving in from NY. Sheets on the beds were stained and ripped, there was a weird bug on the floor in the bathroom, the beds were extremely uncomfortable. Just overall did not feel comfortable in the room

2025-07-23 • via Nuitee
G
Geneviève
6
Pros:

Pas de déjeuner alors que c'était affiché sur la publicité ... Décevant!!!

2025-07-21 • via Nuitee
S
Sitthikorn
8
Pros:

Great price for the condition!!!

2025-07-17 • via Nuitee
E
erin
10
Spacious, pet friendly rooms w refrig & microwave
Pros:

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff

2025-07-17 • via Nuitee
J
Jose
8
Pros:

Good place close to jax

2025-07-07 • via Nuitee
O
Ollie • family_with_children
2
Pros:

It was very clean, the room had a bad odor to too. It wasnt nothing like the pictures that is on the on the internet. Had to go and buy more towels. It was 3 in my room they woundnt give an extra set of towels with me paying for them. Wasnt please with this hotel at all.

2025-06-30 • via Nuitee
K
Katrina • family
8
Pros:

It was okay. Worked for what we needed it for. Just a place to sleep before going to port for our cruise. Nothing extra, nothing less. Staff was nice!

2025-06-28 • via Nuitee
L
lizbeth • family
6
Pros:

Overall I do not recommend it. Since I paid for a double bed room and got a king size bed room. Was late so I didn't complain at the check in desk. Also noticed that I was not refunded the difference. The whole place needs upgrades and better service and suspicious people walking around the parking property when I left in the morning. The only good thing was working AC though loud and comfortable bed.

2025-06-08 • via Nuitee
A
Ashley • partner
2
Pros:

The room smelled horrible and it had bugs everywhere.

2025-06-05 • via Nuitee
L
Luz
6
Not the most comfortable
Pros:

The room was spacious and clean just a little outdated. Bed was not comfortable at all . Just stayed one night because i had a really early flight out of JAX. The surrounding area was a little sketchy specially the back of the property. Staff was not in the lobby when i had to check out at 8am. I rang the bell for 10 minutes and noone came, i had to leave a sticky note with my room key to let them know i was leaving.

2025-06-01 • via Nuitee
M
Muhammad • family_with_children
8
Pros:

The room is spacious and clean. The bathroom condition is not good, no bathtub. The bedsheets and pillows are too old and, for that reason, look unclean.

2025-06-01 • via Nuitee
P
Pedro
2
Pros:

Dirty

2025-05-26 • via Nuitee
C
CHERISE
2
Pros:

You robbed me bc I never stayed at this hotel, I tried to get a refund and was told I had to wait 24hrs after booking, but that same time was In between the checking time

2025-05-26 • via Nuitee
A
Aurienta
8
Pros:

The room was clean and tidy. The staff was very courteous and accommodating.

2025-05-25 • via Nuitee
M
Michelle
10
Pros:

I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.

2025-05-21 • via Nuitee