SureStay Plus by Best Western Santa Clara Silicon Valley

Hotels
•
SureStay Plus Hotel by Best Western
8.3 (460 reviews)
859 El Camino Real , Santa Clara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Poor room quality
Noise issues
Limited amenities

Categories

Cleanliness
7.61
Some reviews noted cleanliness issues, including odors and a bug.
Service
9.08
Friendly and accommodating staff noted in multiple reviews.
Location
9.12
Multiple reviews praised the great location.
Room Quality
7.07
Some rooms reported issues like uncomfortable beds and noise.
Amenities
8.1
Amenities were generally adequate with some room for improvement.
Value for Money
8.56
Good value mentioned despite some negative aspects.
Food and Beverage
8.11
Breakfast was good but some reviews indicated it could be better.
Overall Experience
8.78
Generally positive experiences shared with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:04

Property Description

Convenient Location near Santa Clara University
Located less than a mile from Santa Clara University, SureStay Plus by Best Western Santa Clara Silicon Valley offers a prime location for visitors.

Modern Amenities for Comfort
Enjoy complimentary Wi-Fi, daily continental breakfast, and rooms equipped with a flat-screen cable TV, microwave, fridge, and coffee/tea-making facilities.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, dry cleaning, laundry services, and a business center during your stay. Plus, the non-smoking hotel ensures a comfortable environment for all guests.

Experience the convenience and comfort of SureStay Plus by Best Western Santa Clara Silicon Valley. Book your stay now to explore nearby attractions like Great America and Winchester Mystery House.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 460 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.78
Z
Zachary • family_with_children • us
6
Pros:

It was close to a lot of good restaurants

Cons:

The beds were not very comfortable

2026-04-04 • via Nuitee
V
Veronica • couple • us
10
2026-03-31 • via Nuitee
F
Fry • couple • us
4
2026-03-30 • via Nuitee
M
Mario • family_with_children • us
9
2026-03-29 • via Nuitee
F
francelle • solo_traveller • us
9
2026-03-28 • via Nuitee
L
Lingxia • family_with_children • cn
7
一般般吧
Pros:

酒店位置不错，也干净，早餐很fast。早餐每天都一样，多住几天，每天吃是受不了。

Cons:

酒店的隔音太差了，我住在1楼，楼上的客人，半夜3点在房间走来走去。把我吵醒。楼上和隔壁有人走动，我的房间听的很清楚。门口的车开门和发动也是听的很清楚。如果睡眠不好的话，那很麻烦。

2026-03-26 • via Nuitee
C
Cruz • solo_traveller • us
2
Pros:

It’s okay

Cons:

Nothing it needs work around

2026-03-26 • via Nuitee
C
Cheng chu • solo_traveller • tw
7
2026-03-22 • via Nuitee
E
Edgar • family_with_children • us
10
I would definitely stay here again one of the best hotels I stayed at
Pros:

It was a very clean location staff was very friendly I love that they actually had warm breakfast and clean rooms

Cons:

The only thing that was not too good and I may be wrong but I didn't see a pool a pool would be awesome but I guess I can do without it

2026-03-19 • via Nuitee
E
Eric • couple • us
8
2026-03-18 • via Nuitee
J
Jaskaran • couple • us
10
2026-03-17 • via Nuitee
M
Mai-Quynh • couple • de
6
2026-03-15 • via Nuitee
L
Lorna • solo_traveller • us
8
My stay was nice and I felt safe enough being a sr. woman traveling alone.
Pros:

The room was clean and comfortable. Bathroom was clean and well stocked with paper necessities, shower wash, shampoo and conditioner (which were very good smelling).

Cons:

The stairs were cumbersome for a senior citizen. The outside noise level was a little loud at times. The ice machine was too far away and downstairs. A 2nd machine on the 2nd level would have been appreciated.

2026-03-14 • via Nuitee
G
GORDON • couple • us
10
Would book again.
Pros:

Easy to get to, clean .

2026-03-14 • via Nuitee
M
Matthew • couple • us
1
Don’t stay here
Pros:

Absolutely nothing!! The place smelled like a dirty diaper, dirty bedding, rude Staff

Cons:

Everything

2026-03-11 • via Nuitee
R
Rob • solo_traveller • gb
10
Ideal stay during Super Bowl week, would recommend
Pros:

Good location, rooms are new and very nice

Cons:

Inability to buy drinks from the reception area without cash was a little bit frustrating

2026-03-08 • via Nuitee
A
Andrea • family_with_children • us
9
Reasonable price, close to everything
Pros:

I would definitely stay here again. The staff was very helpful, friendly and professional. Breakfast was a bonus. The room is large and clean.

2026-03-08 • via Nuitee
M
mingelen • solo_traveller • us
8
2026-03-07 • via Nuitee
M
mingelen • solo_traveller • us
8
2026-03-07 • via Nuitee
M
Miguel Angel • couple • us
1
2026-03-07 • via Nuitee