SureStay Plus by Best Western Santa Clara Silicon Valley

Hotels
•
SureStay Plus Hotel by Best Western
8.3 (429 reviews)
859 El Camino Real , Santa Clara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Poor room quality
Noise issues
Limited amenities

Categories

Cleanliness
7.61
Some reviews noted cleanliness issues, including odors and a bug.
Service
9.08
Friendly and accommodating staff noted in multiple reviews.
Location
9.12
Multiple reviews praised the great location.
Room Quality
7.07
Some rooms reported issues like uncomfortable beds and noise.
Amenities
8.1
Amenities were generally adequate with some room for improvement.
Value for Money
8.56
Good value mentioned despite some negative aspects.
Food and Beverage
8.11
Breakfast was good but some reviews indicated it could be better.
Overall Experience
8.78
Generally positive experiences shared with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:04

Property Description

Convenient Location near Santa Clara University
Located less than a mile from Santa Clara University, SureStay Plus by Best Western Santa Clara Silicon Valley offers a prime location for visitors.

Modern Amenities for Comfort
Enjoy complimentary Wi-Fi, daily continental breakfast, and rooms equipped with a flat-screen cable TV, microwave, fridge, and coffee/tea-making facilities.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, dry cleaning, laundry services, and a business center during your stay. Plus, the non-smoking hotel ensures a comfortable environment for all guests.

Experience the convenience and comfort of SureStay Plus by Best Western Santa Clara Silicon Valley. Book your stay now to explore nearby attractions like Great America and Winchester Mystery House.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 429 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.78
C
Caroline • family_with_children • us
8
Good comfortable for short stay . Recommended
Pros:

Convenient location for our trip
Quiet area

Cons:

A bit old.

2026-02-13 • via Nuitee
D
Dmitry • solo_traveller • us
9
Good business spot
Pros:

Great location. Affordable price. Adequate neighbors.

Cons:

Sometimes, I heart neighbors.

2026-02-12 • via Nuitee
P
Paul • couple • us
7
2026-01-28 • via Nuitee
F
Frederick • solo_traveller • us
9
Overall, my stay was great!
Pros:

The room was excellent, howver, there was no blankets! The heater in the room was great and warmed the room perfectly. I liked the bathroom, the shower was excellent, and the toilet operated perfectly and quiet.

2026-01-27 • via Nuitee
A
AlbertinaC • couple • us
9
Everything good
Pros:

Convenience and affordable.

Cons:

All good

2026-01-23 • via Nuitee
T
Thomas • couple • de
8
Schlicht aber gut aufgehoben
Pros:

Die Lage war sehr gut für Ausflüge ins Silicon Valley und ans Meer. Das Frühstück war zwar immer gleich aber schmackhaft. Die Managerin war sehr freundlich und aufmerksam. Die Zimmer sauber und groß. Der Style ist eher wie ein Motel.
Man kann direkt vor dem Zimmer kostenlos parken.
Obwohl direkt an einer Hauptstraße gelegen doch relativ ruhig.

Cons:

Der Frühstücksraum ist im gleichen Raum wie die Rezeption. Nur zwei Tische. Im Sommer wahrscheinlich kein Problem, da man dann auch außen sitzen kann.
Wir mussten nach der ersten Nacht das Zimmer wechseln, da es direkt neben der Eismaschine lag und die Vibrationen den Schlaf störten.
Hat aber dank des freundlichen Personal problemlos geklappt.

2026-01-21 • via Nuitee
T
Tejasvi • solo_traveller • us
8
Front desk did a good job for check-in and breakfast.
Pros:

Thank you for the hospitality. Had a very good stay good night sleep after a very long journey. The omelette was well done. I loved it. Good morning breakfast I lots of things. The Front Desk did a good job in getting me a check-in that late in the night it was effortless and smooth. Great job guys and it is very close inconvenient to the airport and for my friend to come and pick me up.

2026-01-19 • via Nuitee
R
Rita • solo_traveller • us
9
It was good. House keeping good.
Pros:

Quiet

Cons:

People at the front desk too serious, not nice at all.

2026-01-19 • via Nuitee
O
Oved • couple • us
9
2026-01-19 • via Nuitee
M
Maricela • couple • us
8
Pros:

Everything was good.

2026-01-19 • via Nuitee
J
Jaime • solo_traveller • es
3
Good stay, but unprofessional staff. Found a cockroach in the bathroom!
Pros:

Recently renovated, and good parking.

Cons:

Unprofessional staff. Not the cleanest hotel I’ve stayed at.

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
9
2026-01-19 • via Nuitee
J
Janelle • couple • us
8
2026-01-19 • via Nuitee
A
Al • extended_group • us
10
2026-01-19 • via Nuitee
Y
Yu • extended_group • cn
9
2026-01-18 • via Nuitee
Z
zhu • couple • fr
8
2026-01-18 • via Nuitee
J
Jesse V • family_with_children • us
10
PERFECT
2026-01-15 • via Nuitee
C
carmona • couple • us
10
Enjoyable!
Pros:

Breakfast was filling and plenty of choices to have a complete meal for a full days work I can take back to my room and enjoy while I'm getting ready
Close to everything Levis stadium, earthquake stadium sap pavilion any event you have only moment away weather for work, play or travel

Cons:

There was nothing I didn't like any problems I have call front desk and they fix right away thanks nothing negative here

2026-01-15 • via Nuitee
R
Rosario • extended_group • pe
8
Corta estancia en Santa Clara
Pros:

El desayuno y la ubicación

Cons:

La recepción poco amigable

2026-01-14 • via Nuitee
Z
ZHONG • couple • us
8
2026-01-10 • via Nuitee