Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice amenities
Cons:
Noise issues
Insect problems
Inconvenient location

Categories

Cleanliness
7.71
There were mentions of insects found in the room.
Service
9.18
Overall, the service was described as friendly and professional.
Location
7.72
Several reviews mentioned the location was not optimal or inconvenient.
Room Quality
8.17
Rooms were generally praised, but with some wear and tear noted on fixtures.
Amenities
9.2
The spa and breakfast facilities received high praise.
Value for Money
8.16
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
9.21
The breakfast and dining options were frequently mentioned as excellent.
Overall Experience
8.68
A mixed but generally positive experience with some service issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Accommodation
Sheraton Lake Como Hotel offers elegant air-conditioned rooms decorated with Italian furniture, some featuring marble bathrooms and parquet floors. Enjoy a minibar and a 48" LED TV with satellite channels for your comfort.

Gourmet Dining Options
Indulge in a sweet and savoury buffet breakfast with freshly baked bread and pastries. Explore three dining choices including the all-day-dining restaurant Kincho, Italian cuisine at Gusto, and a Michelin-starred experience at Kitchen.

Convenient Location
Located in a large park on Lake Como's shores, the hotel is just a short drive from the A9 Motorway exit and the Swiss border. Don't miss the outdoor heated pool, 24-hour gym, and wellness area with a hot tub during your stay.

Ready to experience luxury by Lake Como? Book your stay at Sheraton Lake Como Hotel now!

Important information:

Please note, the outdoor swimming pool is only open in summer and it features heated water.

The property reserves the right to pre-authorize your credit card prior to arrival, in accordance with cancelation policies.

For bookings of over EUR 5000, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 767 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
M
Mariyana couple it
10
2026-03-06 via Nuitee
G
Gashi family_with_children ch
9
2026-03-05 via Nuitee
M
Marianna couple ch
7
2026-03-04 via Nuitee
M
Marco family_with_children ch
9
Kurzer aber schöner Aufenthalt um zu entspannen und geniessen.
Pros:

Das Zimmer war sehr sauber und gepflegt. Das Frühstück war sehr abwechslungsreich und die Qualität der Produkte einfach Top. Die Lage ist auch gut, nahe am See und es hat genügend Parkmöglichkeiten.

Cons:

War alles gut.

2026-02-24 via Nuitee
A
Austėja extended_group lt
10
Amazing stay
Pros:

Breakfast was absolutely delicious, many choices and food in general was high quality. Staff was amazing, always helpful. Rooms were perfectly clean, spa was spacious, cozy with healthy snacks and drinks. There is a supermarket nearby many caffes, restaurants and bus stops around.

2026-02-24 via Nuitee
C
Consuelo extended_group es
9
2026-02-22 via Nuitee
R
Receanu family_with_children it
10
2026-02-22 via Nuitee
T
Talha family_with_children ch
9
2026-02-14 via Nuitee
משה בראל family_with_children il
10
2026-02-12 via Nuitee
B
Bkadrev couple ch
7
2026-02-09 via Nuitee
G
Guillaume couple ch
6
2026-02-09 via Nuitee
L
Léon couple fr
10
2026-02-09 via Nuitee
J
Julian family_with_children be
10
Pros:

L'accueil, le service, le spa, la vue, le calme, l'élégance.

Cons:

La lumière dans la salle de bain (c'est vraiment pour trouver un point d'amélioration mais elle est déjà très satisfaisante). J'aurais aimé une option plus tamisée.

2026-01-31 via Nuitee
E
Erion couple xk
10
2026-01-29 via Nuitee
S
Sara couple it
9
2026-01-29 via Nuitee
S
Shane couple ch
8
2026-01-27 via Nuitee
N
Newroz couple ch
7
2026-01-25 via Nuitee
M
Mehmet family_with_children tr
9
2026-01-23 via Nuitee
R
Roberto couple nl
8
prima hotel
Pros:

goed

Cons:

geen

2026-01-22 via Nuitee
U
UMBERTO couple it
7
Cons:

Ho avuto difficoltà ad interfacciarmi con la reception che parlando solo in inglese non ha compreso alcune mie richieste riguardo la fatturazione del soggiorno

2026-01-20 via Nuitee