Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice amenities
Cons:
Noise issues
Insect problems
Inconvenient location

Categories

Cleanliness
7.71
There were mentions of insects found in the room.
Service
9.18
Overall, the service was described as friendly and professional.
Location
7.72
Several reviews mentioned the location was not optimal or inconvenient.
Room Quality
8.17
Rooms were generally praised, but with some wear and tear noted on fixtures.
Amenities
9.2
The spa and breakfast facilities received high praise.
Value for Money
8.16
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
9.21
The breakfast and dining options were frequently mentioned as excellent.
Overall Experience
8.68
A mixed but generally positive experience with some service issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Accommodation
Sheraton Lake Como Hotel offers elegant air-conditioned rooms decorated with Italian furniture, some featuring marble bathrooms and parquet floors. Enjoy a minibar and a 48" LED TV with satellite channels for your comfort.

Gourmet Dining Options
Indulge in a sweet and savoury buffet breakfast with freshly baked bread and pastries. Explore three dining choices including the all-day-dining restaurant Kincho, Italian cuisine at Gusto, and a Michelin-starred experience at Kitchen.

Convenient Location
Located in a large park on Lake Como's shores, the hotel is just a short drive from the A9 Motorway exit and the Swiss border. Don't miss the outdoor heated pool, 24-hour gym, and wellness area with a hot tub during your stay.

Ready to experience luxury by Lake Como? Book your stay at Sheraton Lake Como Hotel now!

Important information:

Please note, the outdoor swimming pool is only open in summer and it features heated water.

The property reserves the right to pre-authorize your credit card prior to arrival, in accordance with cancelation policies.

For bookings of over EUR 5000, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 830 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
K
Kanat couple kz
8
2026-05-07 via Nuitee
C
Christine family_with_children fr
8
excellent
Pros:

PETIT DEJEUNER TRES COMPLET
SPA
SALLE DE SPORT

Cons:

CHAMBRE TRIPLE MAIS PEIGNOIRS SERVIETTES POUR 2 OBLIGE DE DEMANDER CHAQUE JOUR POUR LA 3ème personne

2026-05-07 via Nuitee
O
Omar solo_traveller eg
9
Pros:

All very good, especially breakfast

2026-05-04 via Nuitee
J
JUSEF couple it
8
2026-05-04 via Nuitee
B
buckingham couple au
5
2026-05-04 via Nuitee
Łukasz family_with_children pl
7
Średnio
Pros:

Lokalizacja

Cons:

Obsługa która nie dba o to aby dzieci czuły się dobrze traktowanie w obiekcie .

2026-05-04 via Nuitee
Łukasz family_with_children pl
7
Akceptowalny
Pros:

Lokalizacja oraz jakość przygotowanych dań

Cons:

Całkowita dyskryminacja dzieci , jeśli na zewnątrz nie ma pogody nie mogą korzystać z żadnych atrakcji jeśli chodzi o basenie strefę relaksu .natomiast stawka jest pełna niezależnie od wieku korzystającego z hotelu .

2026-05-04 via Nuitee
A
Anni111 solo_traveller de
8
2026-05-01 via Nuitee
D
Duy Anh family_with_children de
1
2026-04-30 via Nuitee
Y
yael solo_traveller il
8
מצוין
Pros:

שירות מעולה

Cons:

הג׳קוזי בספא לא חם כ״כ וחדר הכושר קצת חסר מכשירים

2026-04-28 via Nuitee
B
billy couple gb
8
Lovely
Pros:

Lovely location good price

Cons:

Rooms are a bit tatty flooring missing sheets where abit dirty and mattress needs to be replaced as big dips in whole mattress

2026-04-28 via Nuitee
P
Paola family_with_children al
10
2026-04-27 via Nuitee
D
Doğan couple tr
8
2026-04-24 via Nuitee
M
MASSIMO couple it
9
Pros:

Colazione ottima e molto varia con differenti offerte sia salate che dolci

Cons:

La Spa non era molto grande, soprattutto la vasca idromassaggio che abbiamo utilizzato dopo che è stata liberata da altri ospiti e poi altre persone l'hanno utilizzata dopo che noi siamo usciti

2026-04-22 via Nuitee
S
STEEL BUILDING S.R.L. family_with_children it
10
Pros:

Tutto

2026-04-21 via Nuitee
D
Dr. Abdulla Rashid couple ae
10
كانت إقامتي ممتعه بمعنى الكلمه وخاصة اني كنت في اول محطة لي من محطات رحلة شهر العسل .
Pros:

لقد كنت في اول محطة من محطات شهر العسل فكان كل مافي الفندق جميل .. تعامل الموظفين ( الرسبشن ، الهاوس كيبنج ، المطعم ) بشكل عامل ممتازين ويتعاملون بأحترام وأحترافيه مما يدل على تدريبهم الممتاز .. أضف إلى ذلك كون الفندق قريب جداً من بحيرة كومو ومن المناطق السياحيه الجميله مثل ( بيلاجيو - فارينا - ميناجيو ) وكذلك يبعد 20 دقيقه عن بحيرة لوغانو السويسرية .

Cons:

لا شيئ

2026-04-16 via Nuitee
F
Fahed family_with_children de
10
Pros:

Ich hatte einen wunderschönen Aufenthalt im Sheraton Lake Como Hotel. Das gesamte Team war extrem freundlich, hilfsbereit und professionell – man fühlt sich sofort willkommen. Besonders positiv ist mir aufgefallen, wie kinderfreundlich das Hotel ist – auch mit Baby fühlt man sich hier sehr gut aufgehoben.

Die Zimmer sind sehr sauber, modern und komfortabel eingerichtet. Die Hotelanlage ist gepflegt und ruhig, perfekt zum Entspannen – auch mit Familie. Die Lage ist ideal, um den Comer See zu erkunden.

Der Service war insgesamt auf sehr hohem Niveau und hat unseren Aufenthalt besonders angenehm gemacht.

2026-04-16 via Nuitee
S
Sibgha family_with_children au
10
Pros:

Beautiful property great location. Great service and exceptional breakfast

2026-04-15 via Nuitee
Özlem couple tr
9
Kahvaltısı güzel
Pros:

Doğa içinde olması kuş sesleri ve gölü de görmemiz çok güzeldi kahvaltısı çok iyiydi

2026-04-15 via Nuitee
F
Fabrizio solo_traveller nl
10
Goede service
Pros:

Spa

2026-04-14 via Nuitee