The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1763 reviews)
705 Cherokee Orchard Road , Gatlinburg , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1763 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
B
Bryan • couple • us
7
staff was friendly, hotel was clean and the Trolley was awesome.
Pros:

staff was friendly, hotel was clean and the Trolley was awesome.

Cons:

only thing the pillows on the room were not great

2026-07-10 • via Nuitee
J
Jonathan • couple • us
6
2026-07-10 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-07-09 • via Nuitee
L
Lethel Alvarez • family_with_children • us
10
2026-07-08 • via Nuitee
N
Noreen • couple • us
10
A very nice stay.
Pros:

Excellent stay. Pricey but understandable.

Cons:

Nothing really

2026-07-08 • via Nuitee
J
Joshua • couple • us
10
2026-07-08 • via Nuitee
M
Maria camila • family_with_children • us
10
10/10, beautiful view, great location, amazing service
Pros:

The service, the location, the view! Fantastic

2026-07-08 • via Nuitee
R
Roger • couple • us
8
Pros:

Location

Cons:

The bed was to hard not very comfortable

2026-07-08 • via Nuitee
L
lake • solo_traveller • us
3
Pros:

Location and they were clean rooms

Cons:

The ac couldn't keep up and they had no chairs on balcony.

2026-07-06 • via Nuitee
C
Christie • family_with_children • us
10
2026-07-06 • via Nuitee
G
Gidoneil • solo_traveller • us
10
2026-07-05 • via Nuitee
K
Kevin • couple • us
7
Adequate, but will stay somewhere different on our next visit.
Pros:

Bathroom was too small. We did not eat breakfast at the hotel. The bed was fine. The daily cost of parking was unwarranted. There was more than enough parking for all guests, this was a way of disguising the daily cost of the room.

Cons:

There was no hot water available for morning tea. The Hotel location made it impossible to walk to anyplace in town. The free shuttle was ok taking us out but extremely frustrating getting us back to the hotel, only used it once as a result.

2026-07-03 • via Nuitee
P
Peña • family_with_children • us
10
Excelente! Volveríamos sin dudar.
Pros:

Excelente Desayuno
Vista preciosa de las montañas
La alberca
Las instalaciones limpias
Habitaciones cómodas

Cons:

El precio del desayuno es un poco elevado

2026-07-02 • via Nuitee
A
Anthony • couple • us
10
2026-07-01 • via Nuitee
M
Mark • family_with_children • us
10
2026-06-30 • via Nuitee
L
Luís • family_with_children • us
10
2026-06-30 • via Nuitee
A
Ashraf • family_with_children • us
10
Pros:

Love the view and cookies

2026-06-29 • via Nuitee
F
freda • family_with_children • us
9
Pros:

Family suite very spacious

Cons:

Pools/hot tub were a little dirty

2026-06-29 • via Nuitee
T
Tavish • family_with_children • us
10
2026-06-27 • via Nuitee
N
Nick • couple • us
10
Location, staff, and amenities were amazing. Would stay again.
Pros:

All the free cookies you could ask for and they were delicious! Also Yona's Cafe was definitely a plus. Getting Starbucks quality coffee without leaving the hotel!

2026-06-26 • via Nuitee