The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1681 reviews)
705 Cherokee Orchard Road , Gatlinburg , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1681 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
M
Monica • family_with_children • us
9
Pros:

We love the location

Cons:

Super loud toilet

2026-05-09 • via Nuitee
A
Adriana • family_with_children • us
10
2026-05-07 • via Nuitee
B
Bryce • couple • us
10
2026-05-07 • via Nuitee
F
Filisha • couple • us
10
Had a fantastic stay
Pros:

The pool hours

Cons:

Paying to park

2026-05-07 • via Nuitee
8
834ameyd • Family
10
A Beautiful Smoky Mountains Stay Made Even Better by Angel
Pros:

Absolutely — this puts Angel at the center:

We want to start by giving a special shoutout to Angel, who truly made our stay memorable. She showed an exceptional level of care, warmth, and customer empathy, and went above and beyond to accommodate our last-minute request. Her thoughtfulness made a real difference for our family and helped turn our stay into such a pleasant and welcoming experience.

The property itself is easily one of the best we have ever stayed at. The vibe is amazing, and the views from the mountain-facing rooms are absolutely beautiful. Being able to sit on the balcony and admire the Smoky Mountains felt like such a privilege.

Wonderful hospitality, stunning views, and a truly warm experience — we would absolutely love to come back.

2026-05-06 • via Tripadvisor
F
Felicia • solo_traveller • us
5
Nothing bad happened just very underwhelmed by the cleanliness and older furnishings.
Pros:

Location

Cons:

For the price the rooms need A LOT of updating.

2026-05-06 • via Nuitee
M
Michael • family_with_children • us
9
2026-05-04 • via Nuitee
C
Christin • family_with_children • us
10
2026-04-21 • via Nuitee
R
ryan • solo_traveller • us
10
Pros:

One of my favorite stays with great views and wonderful staff.

Cons:

There's nothing to dislike about the park vista

2026-04-21 • via Nuitee
A
Allison • solo_traveller • us
9
2026-04-21 • via Nuitee
S
Sonya • couple • us
10
Pros:

It was clean and very attentive to there customers

Cons:

It is beautiful view and stay

2026-04-20 • via Nuitee
C
Corey • solo_traveller • us
10
Pros:

Clean and Peaceful!!

2026-04-19 • via Nuitee
J
Jeni • couple • us
10
2026-04-15 • via Nuitee
D
David • family_with_children • us
10
2026-04-15 • via Nuitee
• family_with_children • us
7
2026-04-15 • via Nuitee
A
Alicia • couple • us
10
2026-04-15 • via Nuitee
J
Jennifer • couple • us
10
Comfortable, warm, cozy resort
Pros:

Beautiful

Cons:

Nothing

2026-04-14 • via Nuitee
R
Russell • family_with_children • us
9
2026-04-13 • via Nuitee
J
James • couple • us
7
Overall a great experience but does need some improvements.
Pros:

Great location and beautiful views!!

Cons:

Having to pay for parking which was ridiculous and the furniture desperately needs an upgrade.

2026-04-13 • via Nuitee
A
Anthony • couple • us
9
2026-04-13 • via Nuitee