The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1806 reviews)
705 Cherokee Orchard Road , Gatlinburg , US
+1 865-436-9211

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.6
Based on 1806 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
M
Melissa • couple • us
4
2026-10-31 • via Nuitee
M
Melissa • family_with_children • us
6
Pros:

We loved the view

Cons:

Our room had molding growing and we were not offered a discount or another room

2026-10-31 • via Nuitee
T
Tracy 35 • couple • us
10
2026-10-29 • via Nuitee
S
Silvia • family_with_children • us
9
2026-10-27 • via Nuitee
L
Loyd • couple • us
1
2026-10-25 • via Nuitee
D
Danny • couple • us
4
Pros:

The location

Cons:

The furniture was cheap and extremely uncomfortable!!

2026-10-25 • via Nuitee
D
Diana • family_with_children • us
2
Room was so outdated and poorly taken care of. It has gone down in quality and no longer is worth the price they charge.
Pros:

Property location is great, staff is friendly

Cons:

-Room was so outdated and poorly taken care of
-Door to get in wasn’t working properly, felt like you had to break into your room every time
-Price is too high for what you get
-Good luck parking close in the afternoon *plus it’s $20/day
-Smells awful like onions in the mornings when they cook breakfast, stinks up the whole place and your room
-Moldy walls behind the desk/dresser
-Chipped paint/stains on walls
-Shower temperature didn’t work, it would scald you or it would get very cold
-No privacy, you can hear everyone in their room, you can hear people brushing their teeth - it’s that bad
-Dirty carpet
-Uncomfortable beds
-Bed Sheets smelt gross not clean
-Outdated gym/ poorly maintained

2026-10-23 • via Nuitee
A
Annette • couple • us
9
2026-10-22 • via Nuitee
L
Lisa • couple • us
10
Cons:

Didn't like having to pay to park in their parking lot.

2026-10-21 • via Nuitee
J
Janice • couple • us
10
All of the staff were so kind and helpful. We loved the hotel.
Pros:

It was A beautiful hotel! So clean and beautiful.

Cons:

Everything was excellent!

2026-10-21 • via Nuitee
S
Stephen • family_with_children • us
1
2026-10-20 • via Nuitee
M
Mikail • couple • us
8
2026-10-20 • via Nuitee
T
Tammy • extended_group • us
8
2026-10-19 • via Nuitee
B
Brady • family_with_children • us
10
So much nicer and more comfortable than mid rate hotels uo there. I can’t deal with the nastiness and outdated garbage,
Pros:

Very clean. Definitely upper end.

Cons:

Proximity to the streets but I knew that going in.

2026-10-19 • via Nuitee
W
Williams • family_with_children • us
10
Everything was wonderful
Pros:

Total atmosphere was awesome 👌

Cons:

All was great

2026-10-17 • via Nuitee
T
Tasha • couple • us
10
2026-10-16 • via Nuitee
J
James • couple • us
10
One of my favorite hotels
Pros:

The environment, The view, the staff. It was all amazing

Cons:

You have to pay $20 a day for parking

2026-10-15 • via Nuitee
R
Rodney • extended_group • us
7
Pros:

Nice

Cons:

Out of the way

2026-10-15 • via Nuitee
C
Christian • family_with_children • us
10
Loved this hotel so much in August already have a trip booked for our family Christmas trip and looking a coming just th
Pros:

Loved the warm welcome with the fresh cookies. Beds were amazing and kiddos loved the pools and slides.

Cons:

Road to get to hotel is kinda rough. Can only imagine what it may be like in the winter. Steep and sharp curves.

2026-10-11 • via Nuitee
T
Tammy • solo_traveller • us
5
Pros:

Love the pool and the rooms are comfortable and clean.

Cons:

Being charged $20 per night (2 night stay) to park in the parking lot of the hotel I had prepaid to stay in. You say that is to cover the trolley and amenities however, that should be included in the price of your stay like any other hotel in town. Then I was going to be charged an additional $8.50 service fee to order a pizza in the dining room that I was going to wait there to get. (Not room service). It was also going to cost $5.50 to wash and $5.50 to dry one load of laundry. Due to this level of price gouging I will not be returning.

2026-10-11 • via Nuitee