The Abbey Notting Hill

Hotels
7.7 (1033 reviews)
20 Pembridge Gardens , London , gb

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Grocery deliveries
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy beds
Cons:
Room was small
Bathroom issues
Dated decor

Categories

Cleanliness
7.45
Generally clean, though some fixtures appear tired.
Service
8.45
Staff were friendly and helpful, providing good service.
Location
8.95
Perfectly located near transport links and attractions.
Room Quality
6.95
Mixed reviews on room size and comfort; some issues with fixtures.
Amenities
7.45
Some amenities were lacking such as air conditioning.
Value for Money
7.45
Value is aligned with expectations given location.
Food and Beverage
6.95
No breakfast offered; limited options mentioned.
Overall Experience
7.95
Generally positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Charming Boutique Hotel in Notting Hill

Garden Oasis: Escape the city hustle in our tranquil garden oasis, perfect for a morning coffee or evening unwind.

Prime Location: Explore London's finest - minutes away from Portobello Road Market and top attractions like Royal Albert Hall and Olympia Exhibition Centre.

Personalized Service: Our dedicated staff is on hand 24/7 to ensure your stay is seamless and memorable.

Experience the allure of Notting Hill at The Abbey - book now for an unforgettable stay!

Important information:

Please note that pets will incur an additional charge of £25 per stay, per pet. This is to be paid upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 1033 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
L
Li Terrell solo_traveller us
10
Pros:

Sarah at the desk was really helpful and charming... I looked forward to saying hello each day!
The bed was so comfortable! And I really enjoyed the bathtub as well, it was very welcome after spending the day walking.

Cons:

The stairs! 😂

2026-05-16 via Nuitee
M
Marta couple es
8
2026-05-15 via Nuitee
N
Nathalie extended_group fr
9
2026-05-15 via Nuitee
C
Christine couple fr
8
Hôtel très bien situé mais absence de petit-déjeuner 😩
Pros:

L’emplacement dans le quartier de Nothing-Hill

Cons:

Le fait qu’il n’y ait pas la possibilité de petit-déjeuner 😩
Trop cher pour 2 nuits (environ 500€…)

2026-05-15 via Nuitee
D
Dobras couple pl
8
2026-05-13 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Helpful and friendly staff, good location, good value

2026-05-10 via Nuitee
A
Andrew solo_traveller us
10
Pros:

Great location, beautiful rooms, wonderful staff to talk to!

2026-05-09 via Nuitee
M
maria couple fr
7
Correct
Pros:

L’emplacement
Literie
Déco

Cons:

Le bruit
Mur très fin

2026-05-05 via Nuitee
W
Waqar solo_traveller gb
8
Decent place, central location, good value
Pros:

Decent set up, efficient check-in, walking distance to Notting Hill tube, tidy place.

Cons:

A little dated in places and stairs rather than a lift

2026-05-04 via Nuitee
Севинч solo_traveller uz
10
2026-05-01 via Nuitee
G
Giovana solo_traveller br
10
2026-05-01 via Nuitee
E
Elly couple au
10
Loved it, will return
Pros:

The location was amazing, the building itself was so charming and the staff were beyond incredible

Cons:

There is no lift so be prepared to manage the stairs

2026-05-01 via Nuitee
L
Laurent solo_traveller fr
8
2026-04-30 via Nuitee
L
Luc solo_traveller lu
9
2026-04-26 via Nuitee
E
Esteve solo_traveller es
7
2026-04-25 via Nuitee
W
Wendy extended_group nl
8
Super
Pros:

De locatie van dit hotel is echt top! Het bed lag erg lekker. Er is genoeg ruimte in de hotelkamer + badkamer. Ondanks dat het in een zijstraat ligt van een drukke straat, merk je hier super weinig van. ‘S avonds is het qua geluiden echt heel stil. Je loopt in 1 minuut naar het metro station Notting Hill Gate wat echt ideaal is. In de buurt zitten allemaal leuke bakkerijen waar je lekker kan ontbijten.

Cons:

Het enige min puntje was de water druk bij de douche. Deze was af en toe niet optimaal.

2026-04-24 via Nuitee
O
OSCAR solo_traveller mx
10
Pros:

Ubicacion

2026-04-23 via Nuitee
H
Helen solo_traveller gb
7
Good value in great location
Pros:

Great location, pleasant staff, clean bathroom, comfortable bed

Cons:

Tired decor

2026-04-22 via Nuitee
C
cristina solo_traveller it
9
Pros:

Personale sempre gentile e disponibile,la posizione era strepitosa con tutti i servizi nelle vicinanze,metro,ristoranti,e Portobello a due passi!!stanza silenziosa e pulita! Siamo state davvero benissimo!! A presto!

2026-04-22 via Nuitee
C
Conor solo_traveller ie
6
2026-04-19 via Nuitee