The Abbey Notting Hill

Hotels
7.7 (975 reviews)
20 Pembridge Gardens , London , gb

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Grocery deliveries
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfy beds
Cons:
Room was small
Bathroom issues
Dated decor

Categories

Cleanliness
7.45
Generally clean, though some fixtures appear tired.
Service
8.45
Staff were friendly and helpful, providing good service.
Location
8.95
Perfectly located near transport links and attractions.
Room Quality
6.95
Mixed reviews on room size and comfort; some issues with fixtures.
Amenities
7.45
Some amenities were lacking such as air conditioning.
Value for Money
7.45
Value is aligned with expectations given location.
Food and Beverage
6.95
No breakfast offered; limited options mentioned.
Overall Experience
7.95
Generally positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Charming Boutique Hotel in Notting Hill

Garden Oasis: Escape the city hustle in our tranquil garden oasis, perfect for a morning coffee or evening unwind.

Prime Location: Explore London's finest - minutes away from Portobello Road Market and top attractions like Royal Albert Hall and Olympia Exhibition Centre.

Personalized Service: Our dedicated staff is on hand 24/7 to ensure your stay is seamless and memorable.

Experience the allure of Notting Hill at The Abbey - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 975 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
A
Ana Rita • couple • pt
8
Excelente localização
Pros:

Excelente localização! Muito central, com muitos serviços em redor. Tem uma estação de metro super próxima em que passa 3 das principais linhas de Londres. Mesmo assim é uma zona calma e silenciosa. O staff é muito prestável e simpatico, o quarto estava bem climatizado e tinha luz suficiente para nós que saímos de manhã e só voltávamos à noite

Cons:

A limpeza podia ser um pouco melhor, havia algum pó e pequenos lixos

2026-02-24 • via Nuitee
Q
QueenofWoo • couple • us
10
Pros:

Location was perfect and bed super comfy

Cons:

No washcloths

2026-02-24 • via Nuitee
M
Maelys • couple • fr
10
2026-02-23 • via Nuitee
M
Milli • couple • gb
10
2026-02-12 • via Nuitee
C
Caroline Evjenth • couple • no
8
2026-01-30 • via Nuitee
G
Guillermo • couple • es
10
2026-01-29 • via Nuitee
M
Mirko Ghisu • couple • it
9
2026-01-27 • via Nuitee
A
Alexandros • family_with_children • it
8
Pros:

Very polite staff and very good location

Cons:

The Building is a bit left in time

2026-01-22 • via Nuitee
L
Leonie • couple • at
9
Stilvoller Altbau Charme in Notting Hill mit gutem Preis Leistungs Verhältnis
Pros:

Die Unterkunft war unglaublich stilvoll und komfortabel. In einer sehr guten Lage mit U-Bahn um die Ecke jedoch nicht hörbar in sehr ruhiger Lage. Trotz englischer Höflichkeit habe ich davor noch nie so nettes Personal getroffen. Es war sehr angenehm mit ihnen zu sprechen. Ich freue mich auf unseren nächsten Aufenthalt

Cons:

Farbe ist hier und da abgesplittert und die Badewanne sollte ausgetauscht werden. Die Fenster waren sehr dünn und daher war es sehr kalt gerade im Bad

2026-01-21 • via Nuitee
J
Jorn Bjørn • family_with_children • no
7
Pros:

Easy to get to, friendly staff, and situated in a lovley neighbourhood.

2026-01-20 • via Nuitee
C
Cristina • couple • es
10
2026-01-20 • via Nuitee
O
Oriol • couple • es
7
Pros:

la ubicación el recinto y el buen trato del personal que nos atendió y nos facilitó la estancia.

Cons:

la cama no era doble eran dos camas individuales, de la ducha salía poca agua por no hablar de la regulación, no tienen adaptadores de iphone.

2026-01-20 • via Nuitee
V
Valentina • family_with_children • ch
7
2026-01-20 • via Nuitee
M
Martina • couple • it
6
Pros:

Posizione ottima a 2 minuti a piedi dalla metro. Lo staff molto carino e gentile.

Cons:

Peccato per la pulizia: abbiamo trovato dei calzini sotto il divano lasciati da ospiti precedenti e, durante la permanenza di 4 giorni, la camera non è mai stata pulita. Inoltre, la struttura avrebbe bisogno di una ristrutturazione, almeno per quanto riguarda i bagni.

2026-01-20 • via Nuitee
M
Manon • couple • fr
7
Cons:

Chambre dans le sous sol

2026-01-20 • via Nuitee
L
Leo • extended_group • nl
2
Notting Hill is in ieder geval leuk
Pros:

Het personeel

Cons:

Het sanitair kan echt niet, een douche waar je niet onder kunt staan (losse slang van een meter) met een zeer beperkt straaltje, vrijwel geen water uit de kraan, vies en verouderd. Dat kamers erg klein zijn is te overzien maar het totaalbeeld strookt noch met de website nog met de prijs van 280 euro per nacht, waarbij er geen ontbijt is, en zelfs geen flesje water verkrijgbaar.

2026-01-19 • via Nuitee
G
Gabrielle • solo_traveller • mt
3
2026-01-19 • via Nuitee
S
Sam • couple • gb
10
Staff were especially kind and helpful. Sarah (who worked at reception) was amazing and helped so mu
Pros:

Staff were especially kind and helpful. Sarah (who worked at reception) was amazing and helped so much!

Cons:

n/A

2026-01-19 • via Nuitee
L
LAUREN • couple • za
1
2026-01-19 • via Nuitee
Z
Zoe • couple • gb
10
2026-01-19 • via Nuitee