The Abbey Notting Hill

Hotels
7.7 (975 reviews)
20 Pembridge Gardens , London , gb

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Grocery deliveries
Outdoor furniture
Staff adhere to local safety protocols
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Review Highlights

Pros:
Great location
Friendly staff
Comfy beds
Cons:
Room was small
Bathroom issues
Dated decor

Categories

Cleanliness
7.45
Generally clean, though some fixtures appear tired.
Service
8.45
Staff were friendly and helpful, providing good service.
Location
8.95
Perfectly located near transport links and attractions.
Room Quality
6.95
Mixed reviews on room size and comfort; some issues with fixtures.
Amenities
7.45
Some amenities were lacking such as air conditioning.
Value for Money
7.45
Value is aligned with expectations given location.
Food and Beverage
6.95
No breakfast offered; limited options mentioned.
Overall Experience
7.95
Generally positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Charming Boutique Hotel in Notting Hill

Garden Oasis: Escape the city hustle in our tranquil garden oasis, perfect for a morning coffee or evening unwind.

Prime Location: Explore London's finest - minutes away from Portobello Road Market and top attractions like Royal Albert Hall and Olympia Exhibition Centre.

Personalized Service: Our dedicated staff is on hand 24/7 to ensure your stay is seamless and memorable.

Experience the allure of Notting Hill at The Abbey - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 975 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
M
Myrto • family_with_children • gr
10
2026-04-11 • via Nuitee
J
Janet • family_with_children • de
6
Pros:

Die Lage ist sehr gut.Das Personal ist freundlich.Das Hotel an sich ist schon ziemlich in die Jahre gekommen, hat aber Charme.

Cons:

Ein Frühstücksangebot wäre gut gewesen.

2026-04-09 • via Nuitee
C
Carmen • family_with_children • us
1
Do NOT stay here! Very old, dirty and has bedbugs!
Pros:

location thats it!

Cons:

Horrriblleee place! Super old! and room doesn't looks anything like the rooms. The mattress has holes and bedbugs, There was a hole in the door.
Definitely not even a 3 star hotel. More like a motel. We left immediately.
Manager or front desk are not helpful at all.

2026-04-09 • via Nuitee
C
claire • solo_traveller • fr
8
très bon séjour
2026-04-08 • via Nuitee
S
Scott • couple • gb
1
Only stayed for about 15 min while we booked a name brand hote.
Pros:

Location in Nottinghill and was a quiet street

Cons:

Run down, overpowering smell of air freshener, bathroom was very grotty and the room was very dusty.

2026-04-08 • via Nuitee
C
Clarissa • solo_traveller • br
9
2026-04-07 • via Nuitee
R
Raymond • solo_traveller • ca
7
2026-04-05 • via Nuitee
C
Clare • extended_group • gb
8
I would stay again
Pros:

Staff very friendly.

Cons:

Maybe furniture needs updating

2026-04-04 • via Nuitee
F
Florentin • extended_group • ro
9
Pros:

The location was great. Beautifu neighbourhood. Close to the park and 2 min from the underground station. Markets, coffee shops, and restaurants all around and more at a short walk range. Comfortable bed. Clean room. All you want for a city break.

Cons:

The furniture is a little bit old but it is good value for money.

2026-04-04 • via Nuitee
M
martina • family_with_children • it
9
2026-04-03 • via Nuitee
B
Balázs Zoltán • solo_traveller • hu
8
2026-04-02 • via Nuitee
A
Alex • couple • nl
3
2026-03-31 • via Nuitee
A
Adriana • couple • es
7
2026-03-30 • via Nuitee
A
Andrea • couple • it
8
2026-03-30 • via Nuitee
R
Ramanjeet • couple • ca
10
Convenient location and had everything you need
Pros:

Location was great, staff are knowledgeable and kind

Cons:

Nothing

2026-03-29 • via Nuitee
M
Michael • solo_traveller • us
7
2026-03-28 • via Nuitee
A
AYLIN • solo_traveller • tr
6
It is ok because if the location
Pros:

Location

Cons:

No extra facilities in the lobby area.Outdoor seating area was also looked very idle there was no outdoor heating no shades no decoration just plain chairs and table left for use.

2026-03-28 • via Nuitee
C
Camilla • solo_traveller • se
8
2026-03-23 • via Nuitee
C
Chade • solo_traveller • au
10
Pros:

Fantastic location with Notting Hill Gate just down the street. Staff were absolutely fantastic and extremely helpful

2026-03-23 • via Nuitee
J
Jéssica • couple • pt
8
2026-03-23 • via Nuitee