Whites Hotel

Hotels
6.7 (2044 reviews)
38-42 Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor breakfast
Tired room quality

Categories

Cleanliness
6.1
Room was reported as shoddy and lacking basic hygiene supplies.
Service
8.06
Staff were friendly and helpful, though some issues with housekeeping.
Location
8.6
Convenient location for the city and public transport.
Room Quality
6.56
Rooms described as tired, with some lacking essential amenities.
Amenities
5.59
Insufficient toiletries and amenities reported.
Value for Money
7.05
Price considered reasonable, but quality lacking in some areas.
Food and Beverage
5.1
Breakfast options reported as poor with little variety.
Overall Experience
6.57
Mixed experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:58

Property Description

Convenient Location
Located in leafy Jesmond, Whites Hotel offers easy access to popular attractions like the Metro Centre and Hadrian's Wall, making it the perfect base for exploring the Northumbrian countryside.

Dining and Entertainment
Indulge in a culinary journey at Blanc Bar and Lounge, where you can savor global cuisines while catching live sports on multiple plasma-screen TVs. The heated patio area is ideal for enjoying your meal al fresco.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen satellite TV, tea/coffee facilities, and complimentary mineral water. Stay connected with free Wi-Fi and rest assured with free secure parking (limited spaces available).

Book now to experience a delightful stay at Whites Hotel and receive a warm welcome along with top-notch services.

Important information:

The property is currently undergoing refurbishment in halls and some bathrooms; guests may experience light disturbance during the day. All guests are required to pay £50 damage deposit on arrival per room. This can be paid cash or card and will be returned/refunded on departure as long as no damage is done to the rooms. When booking 5 or more rooms different policies and additional supplements will apply. Please contact property for details .Please note that there is no elevator at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 3 years old stay for free when using an available cot.
    Children from 2 years old to 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for £15 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 2044 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.6
Room Quality: 6.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 6.57
V
Ver Sixto extended_group ph
7
2026-05-16 via Nuitee
M
matthew couple gb
7
Pros:

Price
Staff

Cons:

£50 deposit
Breakfast extremely simple buffet
Very noisy bar below

2026-05-15 via Nuitee
N
Nicola couple gb
5
Noisy
Pros:

Good shower with consistent temperature.
Bed was comfortable.
Sockets by bed.
Close to shops, restaurants etc.

Cons:

The main problem was the noise. On one of the three nights I stayed, the pub/club was very busy downstairs and very loud, even though my room was on the second floor. Also there was continual humming noise in room - sounded like boiler or generator or something. If it hadn’t been for the noise I would have scored this hotel more highly.

2026-05-15 via Nuitee
J
Jordan solo_traveller gb
10
2026-05-14 via Nuitee
S
Scrimshaw solo_traveller gb
9
2026-05-14 via Nuitee
J
Jordan solo_traveller gb
10
2026-05-14 via Nuitee
J
Jordan solo_traveller gb
9
2026-05-14 via Nuitee
B
bailey solo_traveller gb
8
A really good value for money
Pros:

The hotel is very well located. You can walk from there to all Jesmond's main attractions, the Waterfalls, the Old Mill, Pets' Corner and St Mary's Chapel and the park. There is a great walking area around, which can be easily accessed on foot from the hotel.
You can also walk easily from there to the city centre or take metro from West Jesmond Station.
Jesmond is a really nice area, leafy and safe with lots of nice cafes, restaurants and shops.

Cons:

The main thing is the bar. The hotel is connected to the bar, which is very popular with the students and gets crowded and busy almost all week round.
But it shuts at 11 pm so after that the hotel is peaceful until late afternoon the following day.

2026-05-12 via Nuitee
S
Shareka extended_group gb
5
Pros:

The price is really good and the place is hand for travelling around the city.

Cons:

The breakfast is not standard.

2026-05-12 via Nuitee
B
Bobby solo_traveller gb
10
Pros:

Ideal location

Cons:

Nothing

2026-05-10 via Nuitee
J
Jacqueline couple gb
6
Staff were very pleasant - stay was cheap and cheerful fine for what we wanted.
Pros:

It was central to bars and restaurants - good value for money.

Cons:

Was quite noisy up until about midnight - it’s on a busy road so certain amount of noise is to be expected. It’s a basic breakfast of toast cereal and pastries - we just thought it would be a usual b&b but it was ok. You can pay extra for hot breakfast- on the booking it just said B&B.

2026-05-09 via Nuitee
I
Isobel couple gb
10
2026-05-08 via Nuitee
V
Vish Prymas solo_traveller gb
8
Pros:

Good location

Cons:

I didn't like that my room was over the pub strenuous loud music that keeps you awake and the noise of screaming people

2026-05-08 via Nuitee
A
Alison solo_traveller gb
5
Basic clean staff were passable but not great. Felt like a cheap stay but wasn’t
Pros:

Clean but run down

Cons:

Took. 59 damage waiver which gives a hostel feeling not 180 for a night room. Very run down building

2026-05-07 via Nuitee
E
Eftichia solo_traveller gb
8
Clean, comfy. Good price and would go back next time
Pros:

Lovely hotel in the best buzzing leafy area of Newcastle, close to supermarkets, shops and many bars, the metro is like 3 min walk too and the wonderful park, the Jesmond dene super close. I enjoyed my stay, staff very friendly, beds were very clean, warm and comfy, the bathroom renovated, really clean and there is kettle and coffee and tea in the room with milk, and hairdryer. I would totally go back as the price is good for the location, only small downside was walls quite thin but that would not stop Ms from going back. Also parking at the back was handy. Thanks

Cons:

Just a small downside with thin walls but that would not stop me from going back .

2026-05-06 via Nuitee
J
Jackie couple gb
9
Nice close to airport which was great
Pros:

Nice friendly staff were lovely

Cons:

Was ok breakfast very basic

2026-05-05 via Nuitee
G
Guy solo_traveller gb
10
2026-05-03 via Nuitee
W
Wardell solo_traveller gb
7
Very enjoyable and made to feel welcome
Pros:

Breakfast was great

2026-05-03 via Nuitee
S
S solo_traveller gb
7
2026-05-01 via Nuitee
C
Chand couple in
10
2026-05-01 via Nuitee