Whites Hotel

Hotels
6.7 (1989 reviews)
38-42 Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor breakfast
Tired room quality

Categories

Cleanliness
6.1
Room was reported as shoddy and lacking basic hygiene supplies.
Service
8.06
Staff were friendly and helpful, though some issues with housekeeping.
Location
8.6
Convenient location for the city and public transport.
Room Quality
6.56
Rooms described as tired, with some lacking essential amenities.
Amenities
5.59
Insufficient toiletries and amenities reported.
Value for Money
7.05
Price considered reasonable, but quality lacking in some areas.
Food and Beverage
5.1
Breakfast options reported as poor with little variety.
Overall Experience
6.57
Mixed experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:58

Property Description

Convenient Location
Located in leafy Jesmond, Whites Hotel offers easy access to popular attractions like the Metro Centre and Hadrian's Wall, making it the perfect base for exploring the Northumbrian countryside.

Dining and Entertainment
Indulge in a culinary journey at Blanc Bar and Lounge, where you can savor global cuisines while catching live sports on multiple plasma-screen TVs. The heated patio area is ideal for enjoying your meal al fresco.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen satellite TV, tea/coffee facilities, and complimentary mineral water. Stay connected with free Wi-Fi and rest assured with free secure parking (limited spaces available).

Book now to experience a delightful stay at Whites Hotel and receive a warm welcome along with top-notch services.

Important information:

The property is currently undergoing refurbishment in halls and some bathrooms; guests may experience light disturbance during the day. All guests are required to pay £50 damage deposit on arrival per room. This can be paid cash or card and will be returned/refunded on departure as long as no damage is done to the rooms. When booking 5 or more rooms different policies and additional supplements will apply. Please contact property for details .Please note that there is no elevator at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 3 years old stay for free when using an available cot.
    Children from 2 years old to 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for £15 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1989 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.6
Room Quality: 6.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 6.57
B
Brian couple gb
10
Highly recommend
Pros:

Lovely friendly busy

Cons:

£50 deposit still waiting for

2026-03-20 via Nuitee
S
Sarah couple gb
4
Pros:

Reasonable location with limited parking and a bar attached. Easy check-in.

Cons:

The hotel is VERY dated, with a lot of damage, but it's a cheap and cheerful stay, so good enough for the price!

2026-03-19 via Nuitee
J
Jobson couple gb
1
The room was on a slant
Pros:

The check out

Cons:

The hotel

2026-03-19 via Nuitee
D
David solo_traveller gb
7
Great for the price
Pros:

Staff very helpful, room nice clean

Cons:

Not many rooms have a bath now , not a complaint

2026-03-19 via Nuitee
R
Richard solo_traveller gb
2
2026-03-16 via Nuitee
R
ryder couple gb
9
Fab
Pros:

Basic brekfast

Cons:

A cooked breakfast included in the price

2026-03-16 via Nuitee
S
Superson couple gb
10
2026-03-15 via Nuitee
D
David solo_traveller gb
8
Value for money.
Pros:

Good location .Good bus service and metro to centre of town .Friendly staff.Clean and comfortable room.

2026-03-15 via Nuitee
D
David solo_traveller gb
7
2026-03-14 via Nuitee
G
Gillian couple gb
6
Wednesday in Jesmond
Pros:

Friendly Staff

Cons:

50 pound deposit

2026-03-12 via Nuitee
J
Jordan solo_traveller gb
9
2026-03-03 via Nuitee
O
Owen solo_traveller gb
9
2026-03-01 via Nuitee
J
Jack couple gb
3
2026-02-26 via Nuitee
M
Mick solo_traveller gb
7
2026-02-26 via Nuitee
D
Daniel solo_traveller gb
8
2026-02-26 via Nuitee
M
Mick solo_traveller gb
7
2026-02-26 via Nuitee
T
thomas solo_traveller gb
7
2026-02-25 via Nuitee
L
Logan solo_traveller gb
2
2026-02-24 via Nuitee
R
Robbie couple gb
8
2026-02-23 via Nuitee
P
Philip solo_traveller gb
7
2026-02-13 via Nuitee