Whites Hotel

Hotels
6.7 (1976 reviews)
38-42 Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor breakfast
Tired room quality

Categories

Cleanliness
6.1
Room was reported as shoddy and lacking basic hygiene supplies.
Service
8.06
Staff were friendly and helpful, though some issues with housekeeping.
Location
8.6
Convenient location for the city and public transport.
Room Quality
6.56
Rooms described as tired, with some lacking essential amenities.
Amenities
5.59
Insufficient toiletries and amenities reported.
Value for Money
7.05
Price considered reasonable, but quality lacking in some areas.
Food and Beverage
5.1
Breakfast options reported as poor with little variety.
Overall Experience
6.57
Mixed experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:58

Property Description

Convenient Location
Located in leafy Jesmond, Whites Hotel offers easy access to popular attractions like the Metro Centre and Hadrian's Wall, making it the perfect base for exploring the Northumbrian countryside.

Dining and Entertainment
Indulge in a culinary journey at Blanc Bar and Lounge, where you can savor global cuisines while catching live sports on multiple plasma-screen TVs. The heated patio area is ideal for enjoying your meal al fresco.

Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen satellite TV, tea/coffee facilities, and complimentary mineral water. Stay connected with free Wi-Fi and rest assured with free secure parking (limited spaces available).

Book now to experience a delightful stay at Whites Hotel and receive a warm welcome along with top-notch services.

Important information:

The property is currently undergoing refurbishment in halls and some bathrooms; guests may experience light disturbance during the day. All guests are required to pay £50 damage deposit on arrival per room. This can be paid cash or card and will be returned/refunded on departure as long as no damage is done to the rooms. When booking 5 or more rooms different policies and additional supplements will apply. Please contact property for details .Please note that there is no elevator at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 3 years old stay for free when using an available cot.
    Children from 2 years old to 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for £15 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1976 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.6
Room Quality: 6.56
Amenities: 5.59
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 6.57
P
Philip solo_traveller gb
7
2026-02-13 via Nuitee
D
Dariusz solo_traveller gb
9
2026-02-13 via Nuitee
A
Anthony solo_traveller gb
8
2026-02-10 via Nuitee
P
Philip couple gb
7
2026-02-08 via Nuitee
E
Edwin solo_traveller nl
8
Decent facilities and nice staff. Good price/qualtiy.
Pros:

Nice neighborhood, close to the metrostation, close to city center and airport.

Cons:

Situated above a bar. If you are looking for absolute silence this accommodation is not for you. Background noice didn’t bother me.

2026-01-24 via Nuitee
M
Mallon couple gb
8
Nice place. Noisy locals.
Pros:

Staff friendly and helpful. Price good. Discount on food and drink.

Cons:

The bar downstairs was a popular student bar so most nights were quite noisy. Even after the bar was closed the local area had lots of student accomodation. This meant noise from people returning from night out, especially as our room was at the front of the hotel.

2026-01-24 via Nuitee
I
Imtiaz solo_traveller gb
8
First time I stayed at Whites Hotel. After this experience would do so again
Pros:

Very helpful and cheerful staff.... facility very good value for money....good location and free parking was essential wifi signal was excellent

Cons:

Simple and basic point.... there is an unexpected step just just as you go through reception to the upstairs floor...nearly tripped going in and out a few time. Easily put right using a ramp. No tripping hazard and wheelchair friendly

2026-01-24 via Nuitee
W
William couple gb
8
2026-01-23 via Nuitee
A
ADAM solo_traveller gb
8
2026-01-22 via Nuitee
S
Simon solo_traveller gb
8
Pros:

It was idea fir a one nigh stay

Cons:

None

2026-01-22 via Nuitee
J
Jackson solo_traveller ch
9
2026-01-22 via Nuitee
D
Danny solo_traveller gb
9
Pros:

Room comfortable and clean
Bar was buzzing with good music and sport

Cons:

Not anything really apart from delay on checkout to check room as I was in a hurry but I understand it needs to be done

2026-01-22 via Nuitee
J
Jamie solo_traveller gb
10
2026-01-21 via Nuitee
O
Owen couple gb
9
Would highly recommend
Pros:

Great location, amazing facilities.

Cons:

The room was sometimes cold but apart from that it was amazing

2026-01-20 via Nuitee
J
John solo_traveller gb
1
Pros:

Breakfast no coffee or tea apparently machine was broken

Cons:

Breakfast no daily towel change

2026-01-20 via Nuitee
M
Mariella extended_group gb
7
Gutes Lowbudgethotel!!!
Pros:

Die Lage war super. Das Hotel war gut angebunden und das Preis-Leistungsverhältnis ist echt unschlagbar. Das Personal war unfassbar freundlich und auch die Betten waren super bequem. Gerne wieder!

Cons:

Die Frühstückszeit wurden nicht hundertprozentig kommuniziert.

2026-01-20 via Nuitee
C
Craig solo_traveller gb
5
2026-01-19 via Nuitee
M
Michael couple gb
3
Functional,budget hotel, good location
Pros:

Friendly staff, , a basic room, did the job as a base , handy to metro,,good buzz at bar.

Cons:

The bed was not good

2026-01-19 via Nuitee
F
Fróðbjørt couple fo
8
2026-01-19 via Nuitee
S
Steve extended_group gb
6
Went to gig and needed a place to stay the night. It did what we needed.
Pros:

Cheap and cheerful. Daytime receptionist was very good and helpful.

Cons:

No lift. The included breakfast is cereal. Night porter very unhelpful. Bar is shut from 23:00, including for guests. No other bars, food outlets, etc open nearby later on.

2026-01-19 via Nuitee