Best Western Plus Hotel Villa D'est

Hotels
•
Best Western Plus
8.5 (1198 reviews)
12 Rue Jacques Kablé , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Fabulous breakfast
Cons:
Cleanliness issues
Overpriced
Small shower
Lift problems

Categories

Cleanliness
7.25
Several reviews mentioned issues with cleanliness, including hair in the bathroom and general neglect.
Service
9.75
The staff received positive comments on their friendliness and helpfulness.
Location
9.25
The location was widely praised, especially its proximity to key attractions.
Room Quality
8.25
Rooms were noted to be comfortable, but some were criticized for being small or not well-designed.
Amenities
8.75
Amenities received a mixed response; however, there were positive mentions of breakfast.
Value for Money
7.25
Many reviews indicated that the hotel was considered overpriced compared to the services provided.
Food and Beverage
8.25
Breakfast quality was valued by some, yet others complained about its limited offerings.
Overall Experience
9.25
Overall satisfaction was mixed; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:35

Property Description

Luxurious Boutique Hotel Experience
Experience the charm of Hôtel Villa d’Est, just a short walk from Strasbourg's city centre. Indulge in air-conditioned rooms with free WiFi, a sauna, and a fitness centre.

Modern Amenities and Comfort
Relax in soundproofed rooms with contemporary decor, flat-screen TVs, and work desks. Enjoy a delicious buffet breakfast in the morning and unwind at Le Rohan bar in the evening.

Convenient Services and Proximity
Benefit from 24-hour room service, a welcoming front desk, and luggage storage. With a prime location near the train station and Congress Centre, Hôtel Villa d'Est is the perfect choice for your stay in Strasbourg.

Book your stay now and elevate your Strasbourg experience at Hôtel Villa d'Est!

Important information:

Possibility of pay-and-display parking in the streets nearby the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1198 reviews
Cleanliness: 7.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 9.25
N
nathalie • solo_traveller • fr
5
Pros:

Pas grand chose,mauvais rapport qualité prix

Cons:

Parking a 20€/nuit...très cher
Obligée de remplir soi même 1 carafe d eau à emporter dans la.chambre après 1 grosse journée de travail, 3 Bagages dans les mains..jamais vu ça..
Le dîner dans 1 bocal pas bon ..vraiment pas bon
Quant au petit déjeuner..de qui se moque t on?
Je suis 2 fois.par semaine a l hotel sur est et ouest de la.france..ol serait temps que vous allez voir ce qui est proposé à 20mn de Strasbourg

2026-02-09 • via Nuitee
H
HAYATTE • couple • fr
10
Excellent séjour.
Pros:

Propreté, cadre agréable, personnel professionnel.

2026-01-31 • via Nuitee
N
Nicolas • couple • fr
10
Top
Pros:

Chambre, literie, accueil.

Cons:

Un peu loin du centre

2026-01-30 • via Nuitee
S
Silvia • couple • fr
4
Pas très reposant…
Pros:

Petit déjeuner assez bien

Cons:

Administration en général. Pas pouvoir prendre la chambre avant 15 heures… nuisances sonores, la chambre annonçait un grand et un petit lit séparés, pas possible changer…

2026-01-30 • via Nuitee
J
Joan • couple • fr
10
Pros:

Tout

Cons:

Rien

2026-01-30 • via Nuitee
A
Azedine • solo_traveller • fr
8
Pros:

Le personnel au petits soins

Cons:

Le stationnement est compliqué

2026-01-29 • via Nuitee
K
KABBAJ • solo_traveller • ma
8
Pros:

Merci infiniment pour le beau sejour

Cons:

Rapport qualité prix du petit dejeuner

2026-01-28 • via Nuitee
P
Pier Luigi • couple • it
8
Tutto bene, nulla da segnalare di negativo
Pros:

in generale tutto molto bene organizzato, lo staff direi collaborativo e gentile, la struttura centrale in posizione strategica per raggiungere il centro e le autostrade

Cons:

Ho scelto di fare colazione all'esterno, credo che 18 euro a persona siano un prezzo troppo elevato, la prossima volta ci rifletterò, potrei provare

2026-01-28 • via Nuitee
R
Roxane • solo_traveller • ch
10
Pros:

Très bon hôtel, propre, confortable, Personnel sympathique, Très bon petit déjeuner
Idéalement situé entre le centre-ville et le centre de la musique et des congrès.

Cons:

Le sauna n'est pas compris dans le tarif
Il faisait un peu froid dans la chambre en plein hiver

2026-01-27 • via Nuitee
P
Pinard • solo_traveller • fr
8
2026-01-26 • via Nuitee
E
Ersan ÇETİN • solo_traveller • tr
5
Pros:

....

Cons:

Çay ve kahve sorunlu, ücretli alabiliyorsunuz ve getirdikleri çay ise soğuk ve kalitesiz. Kahvaltısı ise oldukça sınırlı, çalışanları iyi ve güler yüzlü fakat otel politikasını hiç sevmedim, bence çalışanları sayesinde otel iş yapıyor, tavsiye edemem...

2026-01-25 • via Nuitee
A
Arturo PL • family_with_children • es
9
Pros:

The size of the room, the amenities, tranquility, the breakfasts... In general, a very good experience.

2026-01-25 • via Nuitee
C
Christopher • couple • au
10
2026-01-21 • via Nuitee
O
Ottmar • couple • de
9
Kommen gerne wieder
Pros:

Äußerst freundliche und hilfsbereite Mitarbeiter

2026-01-20 • via Nuitee
L
Ludovica • solo_traveller • it
9
2026-01-20 • via Nuitee
A
Andreas • couple • ch
6
Weihnachtsmarkt Strasbourg
Pros:

Die Lage zum Weihnachtsmarkt, grosse Zimmer

Cons:

Es wirkt sehr schmuddelig und dunkel, haben zur Begrüssung einen abgestanden Glühwein bekommen, Parkplatz nur für kleine Autos in Garage empfehlenswert. Preisleistung für mich nicht okay

2026-01-20 • via Nuitee
A
Ange • couple • fr
9
2026-01-20 • via Nuitee
O
Ouidad • couple • fr
10
Très bon emplacement. Personnel serviable
Pros:

Personnel au petit soin

2026-01-20 • via Nuitee
L
Laura • extended_group • de
10
Das perfekte Hotel für einen Trip nach Straßburg!
Pros:

Ein sehr schönes und sauberes Hotel! Das Hotel hatte ein gemütliches Ambiente und ein sehr zuvorkommendes und freundliches Personal. Das Frühstück war sehr gut und frisch. Ich würde das Frühstück empfehlen, der Kaffee war auch sehr lecker. Die Lage war super, wir sind überall zu Fuß hin gelaufen. Ich kann ein Park and Ride in der Nähe empfehlen um sich Parkkosten zu sparen, wir haben für zwei Tage lediglich 14 € bezahlt. Das Hotel hat uns den Parkplatz empfohlen.

Cons:

War alles bestens :-)

2026-01-19 • via Nuitee
M
Matida • couple • fr
4
2026-01-19 • via Nuitee