Palihotel San Francisco

Hotels
8.1 (1747 reviews)
417 Stockton Street , San Francisco , US
+1 415-400-0500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great central location (Union Square/Chinatown)
Friendly/helpful staff and occasional complimentary upgrades
Comfortable beds and attractive/stylish rooms
Nice bar on the second floor; good food/snacks available for some guests
Clean and well-equipped according to several guests
Cons:
Rooms often very small with limited luggage space
Noise from the street and occasional buzzing/AC noise
Maintenance issues (AC dripping, no hot water reported)
Some guests found the hotel outdated or grubby
Inconsistent availability of bar/amenities (closed for private events) and occasional poor front-desk communication

Categories

Cleanliness
7.6
Mixed cleanliness: several guests called the hotel 'clean' and 'propre', but others described it as outdated/grubby; some issues reported (no hot water on one night).
Service
8.4
Generally positive staff comments (friendly, helpful, complimentary upgrade), but some service lapses noted (poor communication during a fire alarm night, lack of follow-up from maintenance).
Location
8.8
Location repeatedly praised (central, near Union Square/Chinatown, close to transport); some guests noted the immediate area can feel rough/noisy at night.
Room Quality
7.3
Mixed room quality: attractive/stylish rooms and some large bathrooms reported, but many guests found rooms very small with limited luggage space; AC/dripping and noise complaints also appear.
Amenities
7.7
Basic amenities include a nice bar on the second floor and earplugs provided; however guests reported the bar closed during their stay for private events and maintenance issues (AC leakage, occasional no hot water).
Value for Money
8.2
Several guests found the price reasonable and good value for a short stay, though at least one guest felt it was 'not worth the money' given some shortcomings.
Food and Beverage
8.2
Food and beverage mentions are generally positive (cute bar, good fries), but availability was inconsistent for some guests when the bar was closed.
Overall Experience
8.6
Overall generally positive: excellent location and friendly staff create a pleasant stay for many, tempered by small rooms, noise, and occasional maintenance/service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Boutique Hotel Near Union Square

Stylish Rooms with Modern Amenities
Indulge in the luxurious guest rooms at Palihotel San Francisco, featuring flat-screen cable TVs, marble bathrooms, and blackout curtains for a comfortable stay.

Convenient Services and Dining Options
Enjoy the convenience of a 24-hour concierge staff, a business centre for your work needs, and a dining discount at the onsite restaurant during your stay at Palihotel San Francisco.

Book now to experience the perfect blend of luxury and convenience at Palihotel San Francisco, just steps away from Union Square and iconic San Francisco attractions.

Important information:

Additional parking fees may apply for large vehicles and during holidays. Please contact the hotel for more details.

Parking is available at 450 Sutter Street, which is around the corner from this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.1
Based on 1747 reviews
Cleanliness: 7.6
Service: 8.4
Location: 8.8
Room Quality: 7.3
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.6
L
Lisa • extended_group • gb
3
Not worth the money.
Pros:

Beds were comfortable.

Cons:

Hotel is outdated and grubby.

2026-10-30 • via Nuitee
E
Ella • couple • au
5
Pros:

Hotel was ok, comfortable beds good for a night or 2

Cons:

Rooms very small no room to open a suitcase.
Fire alarm was going off for 2 hours and no hot water the night we checked in. Minimal communication from receptionist on duty. I understand it was not the hotel’s fault the alarm was going off however the situation was poorly managed. Many unhappy guests all crammed in the reception as the alarms were extremely loud in the rooms. No apologies or compensation offered. The hotel bar was also closed both nights for a private event.

2026-10-29 • via Nuitee
S
Sjoerd • extended_group • nl
7
Pros:

Nice, big rooms, the bathroom was nice and large as well. Stylish, and the location is great. Loved it.

Cons:

Quite noisy at night in the rooms, earplugs were provided, but still there was a lot of noise from the street; cars, people, etc. I'm a light sleeper so might not apply to everyone.

2026-10-27 • via Nuitee
M
Margaux • solo_traveller • fr
8
Bel hôtel au cœur de San Francisco
Pros:

Très bel établissement, très bien équipé. Propre, spacieux et emplacement idéal.

Cons:

Un poil bruyant mais c’est le centre de San Francisco. Le monsieur à l’accueil au moment du Check in aurait pu faire un petit effort de sympathie.

2026-10-27 • via Nuitee
P
peggy • solo_traveller • fr
6
Malheureusement notre première nuit a l’hôtel notre robinetterie du lavabo pas d’eau froide, il manquait un peignoir don
Pros:

Proche des transports

Cons:

Hôtel avec un esprit du vieux San Francisco

2026-10-23 • via Nuitee
D
Dominic • solo_traveller • gb
8
2026-10-19 • via Nuitee
C
Clayton • solo_traveller • us
8
Quick, but lovely!
Pros:

I booked this hotel a little last minute and was so surprised by how reasonably priced it was for my two night stay! It’s located on the edge of Chinatown and Union Square making it super convenient to get around and see pretty things. There is a cute bar on the second floor and I got some really great fries!

The room itself was absolutely lovely and the bed was comfy! It’s such a pretty hotel and I hope I have the chance to come back and stay here again!

Cons:

The air conditioning unit in my room was dripping so much during my stay. I let the front desk know and maintenance never came to look at it. When I’m traveling I love sleeping in a super cold room and I couldn’t put the thermostat any lower than 70 to 72° without it dripping so much condensation. It’s was like a little waterfall and was very distracting. I was able to slightly open my window to let in cooler air, but I just wish the air con would have been better. Or that the window would have opened properly.

2026-10-18 • via Nuitee
J
Javier • couple • us
10
2026-10-12 • via Nuitee
H
Holly • couple • au
8
Pros:

Lovely & helpful staff! Very pretty, comfortable & clean room.

Cons:

Location - amidst some of the main “bad” areas of San Francisco. If you’re happy to uber to & from hotel then it’s great, otherwise wouldn’t recommend if wanting to walk around in a nice area close to hotel

2026-10-07 • via Nuitee
P
Paula • couple • mx
8
Vale muito a pena, voltaria !
Pros:

Essa foi a segunda vez que fiquei nesse hotel, gosto muito da localização e dos funcionários que são muito gentis.

Cons:

Infelizmente nos deixaram em um quarto muito, muito pequeno, estava somente eu e meu marido, porém nem sequer uma mesinha havia para apoio das nossas coisas ou para poder comer algo.

2026-09-16 • via Nuitee
M
Michelle • couple • us
10
Pros:

Great location!

Cons:

Beds were a bit uncomfortable, but the rooms were so nice!

2026-09-15 • via Nuitee
E
Emma • couple • gb
10
Great location and value for money
Pros:

Property was modern, clean, central, staff were lovely and we got a complimentary upgrade.

Cons:

It is quite load.

2026-09-14 • via Nuitee
D
Dillon • solo_traveller • za
6
Good overall stay. Great location.
Pros:

Great location, friendly staff and rooms have a lovely aesthetic.

Cons:

AC or something in the ceiling kept making buzzing noises through my stay.

2026-09-14 • via Nuitee
S
Silvan • solo_traveller • ch
9
2026-09-14 • via Nuitee
M
Mark • couple • us
9
San Francisco charm
Pros:

Location is great. Staff was excellent and friendly. Like the old SF feel of the place. Nice bar on 2nd floor.

Cons:

The rooms are a bit small. Bathroom needs some more hooks.

2026-09-14 • via Nuitee
S
Samantha • couple • us
2
Disappointed
Pros:

It was close to downtown

Cons:

They down graded the room with. No communication and it was tiny with no space for luggage

2026-09-10 • via Nuitee
N
Nancy • couple • us
10
2026-09-10 • via Nuitee
V
Valentina • couple • it
9
2026-09-09 • via Nuitee
J
Janelle • couple • us
4
So many nice hotels in the city, I would chose another one
Pros:

Good location actions the street from parking garage. Hotel is cute, like all Palihotels

Cons:

AC didn’t work even after maintenance tried to fix it. No discount was offered, staff didn’t seem to care. We ate one small pack of chips from the mini bar and were charged for several items. Can’t get ahold of the hotel now. We chose this bc we stayed at Palihotel in San Diego and really liked it. This was disappointing. I would stay in SD again but not SF

2026-09-09 • via Nuitee
G
Gareth Lai Yin • couple • us
7
It was a good experience
Pros:

Bar Maritime was a great bar, especially on weekends, when local bands would play on stage. The drinks and food were also very tasty and reasonably priced.

Cons:

One thing that could be provided would be complimentary water for hotel guests in their rooms. Additionally, the location is quite loud in the morning, but the hotel does provide earplugs.

2026-09-08 • via Nuitee